Patents Assigned to USAA
  • Patent number: 11416868
    Abstract: A method and system of delegating control to a surrogate for a primary account holder so that the surrogate can control access to funds in a joint account by a secondary account holder when the primary account holder is unavailable. The surrogate's ability to approve or deny the secondary account holder's requests for funds is limited by rules established by the primary account holder. The system includes a secure management account system that implements communications between the surrogate's personal device, the primary account holder's personal device, the secondary account holder's personal device and the financial institution holding the joint account.
    Type: Grant
    Filed: December 27, 2019
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventor: Ryan Thomas Russell
  • Patent number: 11418653
    Abstract: Systems and methods simulate call centers networks and call loads to test load balancing and routing. Performance can be logged to memorialize the load balancing and routing techniques' handling of different loads. This allows the testing of new algorithms or architectures and stress testing of existing architectures in non-production environments. Load balancing can be based on a call score, and routing can invoke proprietary routing protocols.
    Type: Grant
    Filed: October 7, 2020
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Lambros Petropoulos, Bipin Chadha, Michael P. Gout
  • Patent number: 11417093
    Abstract: Techniques are described for capturing an image of a document or other type of physical object, and presenting the image in a user interface (UI) with an overlay that includes context information regarding the document or other physical object in the image. An application running on a portable computing device receives an image of the document that is captured using a camera of the device. The application may perform an initial analysis to identify one or more data elements present in the document, such as certain words, phrases, paragraphs, and so forth. The data elements can be uploaded to a remote service that analyzes the data elements and returns context data which is presented as an overlay to the image of the document. The context data can then be presented in an overlay to the presented image of the physical object.
    Type: Grant
    Filed: March 16, 2020
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventor: Hrishikesh Godse
  • Patent number: 11414101
    Abstract: Systems and methods for mitigating damage caused by hail storms to self-driving motor-vehicles. When a self-driving motor vehicle determines or learns that a hail storm or other severe weather event may be approaching, it may seek cover under a protective structure or some other location where it might not be as exposed to the severe weather event. Depending upon the availability of suitable shelters, the self-driving motor vehicle might, for example, obtain a list of such possible shelters and apply certain factors to develop a priority list as to which shelters to seek. The self-driving motor vehicle may then drive itself to the location and remain there at least for the duration of the hail storm or other event. In some cases, the self-driving motor vehicle may evaluate the adequacy of the protective structure or other location, and may decide to seek a better protective structure or location.
    Type: Grant
    Filed: September 30, 2020
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Cynthia Ann Hinojosa, Andrew Jacob Contreras, Lemont Williamson, Igor Alexandre Gregorio, Stephen Anthony Young, Jonathan Edward Seaton, Chris Aaron Bodden, Shirley Elizabeth Bunton, Shayna Dickson, Ric M. Pena
  • Patent number: 11416850
    Abstract: A system and method for locating electronic devices and establishing peer to peer communication with electronic devices, such as a currency exchange unit, using a beacon, is disclosed. The method may include determining a location of the currency exchange unit; generating a message indicating a location of the currency exchange unit and the availability of a variety of different currencies; and managing currency exchanges with various mobile devices.
    Type: Grant
    Filed: May 28, 2019
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ryan Russell, Quian Antony Jones, Ashley Raine Philbrick, Carlos J P Chavez, Stacy Callaway Huggar, Janelle Denice Dziuk, Yevgeniy Khmelev, Ravi Durairaj, Sumita T. Jonak
  • Patent number: 11417205
    Abstract: Methods and systems for a graduated process of increasing bandwidth and increasing complexity to identify and confirm a location of a target vehicle based on information received from motor vehicles are described. In one embodiment, a method for detection of a target vehicle includes requesting, from one or more remote devices in a geographic area, information associated with a target vehicle. The method also includes receiving, from the one or more remote devices, information associated with the target vehicle. The method further includes determining whether the received information associated with the target vehicle matches the requested information. Upon determining that the received information matches the requested information, the method includes increasing at least one of a bandwidth or a complexity level of the requested information associated with the target vehicle and decreasing the geographic area associated with the request.
    Type: Grant
    Filed: March 19, 2020
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
  • Patent number: 11418348
    Abstract: Techniques are described for providing delegated access to identity data stored on distributed ledger(s), in which the identity data can include image(s) of physical credential(s) and/or biometric data used to identify individual(s). An application programming interface (API) enables access to the identity data. In some instances, the access is provided to an obfuscated version of the identity data and/or to a hash or other digest of the identity data. The identity data is provided by the API according to the individual's delegation. The individual can specify rules that indicate the particular types of identity data that may be provided and/or used for particular purposes, and/or the particular entities authorized to request the identity data.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventor: Brian F. Shipley
  • Patent number: 11416941
    Abstract: A computer device and method for managing multiple electronic sensors is provided where a server receives building condition data from a motion sensor, analyzes the received data, and activates (or reconfigures) a camera sensor to capture an image of the inhabitants present within the building; the server then identifies the inhabitant of the building and retrieves profile data associated with the identified inhabitant; the server then, based on the profile data, generates an instruction to modify one or more conditions within the building (e.g., the environmental conditions of the building) and transmits the instruction to one or more devices (e.g., an environmental device) within the building.
    Type: Grant
    Filed: February 14, 2018
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Michael J. Allen, Ramsey Devereaux, Spencer Read, David S. Franck, William Chandler, Justin D. Haslam
  • Patent number: 11418522
    Abstract: A keyboard detection system, that includes a processor that operates to detect at least one anomaly in input data and determine a correlation between the at least one anomaly and a characteristic of an inconsistent keyboard type. The processor may operate to determine the correlation between the at least one anomaly and the characteristic of the inconsistent keyboard type based on a lookup table or algorithm.
    Type: Grant
    Filed: January 22, 2019
    Date of Patent: August 16, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Billy Dwayne Carlisle, Robert Jason Neel
  • Patent number: 11411951
    Abstract: Methods and systems described in this disclosure receive a call from a device associated with a caller and determine whether the caller is eligible for biometric authentication via the device by sending, via a communications network, an eligibility determination request to an issuer of the device. In response to the caller being eligible for biometric authentication, a request to initiate a biometric authentication process on the device is sent to an issuer of the device, where biometric credentials are received by the device and an indication of whether the biometric credentials were verified is received from the issuer of the device.
    Type: Grant
    Filed: November 3, 2020
    Date of Patent: August 9, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: David Tuomikoski, Rochelle A. Tijerina
  • Patent number: 11409489
    Abstract: The present technology provides a system that enables a user to communicate with one of multiple devices in a network based on context information from another device in the network. The system includes a context manager configured to (1) receive context information from the multiple devices; (2) identify a subject-of-interest based on a user input; (3) determine a set of relevant context information based on the subject-of-interest and the received context information; and (4) transmitting the set of relevant context information to a target device to perform a task associated with the subject-of-interest. The context information managed by the present technology enables a user to conveniently interact with the multiple devices in the network without requiring the user to provide details of his/her instructions.
    Type: Grant
    Filed: January 15, 2021
    Date of Patent: August 9, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Adrian Borunda, Brandon Scott Kotara, Richard Tanner, Ben Hawkins, Quincy Nanaasare Obeng, Cale Riley Spratt
  • Patent number: 11411936
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, to provide digital identification. One of these methods includes receiving a request for a digital document from a digital wallet executing on a mobile device. The method includes identifying a digital document provider capable of providing the requested document. The method includes sending the request for the digital document to the identified digital document provider. The method includes receiving, from the digital document provider, information that enables the mobile device to view the digital document and does not enable the computer system to view the digital document.
    Type: Grant
    Filed: March 30, 2020
    Date of Patent: August 9, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Adrian Borunda, Andrew L. Anaruk, Heather Hernandez, Gunjan C. Vijayvergia, William H. Wright, III, John Shelton, Cory S. Pickrel, Minya Liang, Sudarshan Rangarajan
  • Patent number: 11411836
    Abstract: Embodiments described herein enable a receipt of a first input representative of a risk score for a data type and a plurality of second inputs representative of a plurality of a plurality of setting evaluations of a network-based application; and a presentation of a first polygonal shape based on the first input, a plurality of second polygonal shapes, and a third polygonal shape based on the second inputs such that the first polygonal shape and the second polygonal shapes are concentric with each other and such that the first polygonal shape and the third polygonal shape are presented over the second polygonal shapes. The presentation enables a user to readily visualize a set of areas where the first polygonal shape and the third polygonal shape differ in order to determine how the network-based application is compliant and non-compliant with the first input.
    Type: Grant
    Filed: March 4, 2021
    Date of Patent: August 9, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Peter Steuart Babcock, Benjamin Charles Henry
  • Patent number: 11410509
    Abstract: A disaster response management system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving location data from a personal electronic device of a user; sending instructions for selectively displaying, based on the received location data, a list of one or more disaster response items which the user may commit to provide; and receiving a selection of the user committing to provide one of the selectively displayed disaster response items.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: August 9, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11410218
    Abstract: A method and system of providing product-specific information to a user during shopping excursions is disclosed. The user can access a smart shopping assistant application to search for supplemental items that may need to be purchased in order to assemble or implement a desired product. The user can maintain a current home inventory of tools and products through the application to quickly determine whether any of the supplemental items are already in the user's possession. The application can also guide the user from their current location to the location of the required item, as well as present reminders to the user about the supplemental items during their shopping trip to ensure the user returns home with all of the required items.
    Type: Grant
    Filed: April 28, 2021
    Date of Patent: August 9, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kelsey Anne O'Brien, Meredith Beveridge, Eric David Schroeder, Manfred Amann, Matthew Ryan Santacroce, Kelly Q. Baker, Donnette L. Moncrief Brown, Justin Dax Haslam, Timothy Frank Davison
  • Patent number: 11403714
    Abstract: A system includes a vehicle system including one or more sensors that to monitor one or more properties related to an operation of a vehicle. The system also includes a processor that receives expected vehicle usage information from an applicant, a database, publicly available sources, or the like and receive a set of data including the one or more properties from the vehicle system. The set of data is associated with the expected vehicle usage information. The processor may then determine a premium base rate based at least in part on the set of data and a risk associated with the applicant and determine a vehicle rate based at least in part of the set of data and a risk associated with the vehicle. The processor may then display a visualization including the premium base rate and the vehicle rate on a display.
    Type: Grant
    Filed: September 23, 2020
    Date of Patent: August 2, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Igor Alexandre Gregorio, Eric John Ortiz, Veronica Montemayor, Jennifer Lynne Gravely, Earl Sargent, Fernando Sanzzi, Mark Medeiros
  • Patent number: 11403600
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which automatically manages appointment scheduling. The analytic server receives a customer request to schedule an appointment. The analytic server determines the required data from both customer and service provider for making the appointment. The analytic server retrieves customer data comprising requested service attributes, user preferences, users attributes from internal database and external data source. The analytic server retrieves service providers' data comprising provider service attributes, providers' attributes from internal database and external data sources. The analytic server accesses external data source by web crawling various websites. The analytic server executes an artificial intelligence model to predict user preferences and needs. The analytic server determines potential service providers best matching the customer's input or predicted preferences.
    Type: Grant
    Filed: June 25, 2019
    Date of Patent: August 2, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventor: Michael P. Bueche
  • Patent number: 11403272
    Abstract: Systems, methods, and computer-readable and executable instructions are provided for providing a device agnostic active/active data center. Providing a device agnostic active/active data center can include receiving user communication assigned from a content delivery network (CDN) provider. In addition, providing a device agnostic active/active data center can include determining a designated database for the user communication. Furthermore, providing a device agnostic active/active data center can include assigning a destination address to the designated database for the user communication.
    Type: Grant
    Filed: March 12, 2020
    Date of Patent: August 2, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Christopher T. Wilkinson, Shannon Thornton, Phillip C. Schwesinger, Jason P. Larrew, Tommy B. Lavelle
  • Patent number: 11405441
    Abstract: System and methods for pre-fetching data are provided. In one embodiment, an electronic device includes communications circuitry communicatively coupled to a data provider system over a network to obtain streaming data for completion of tasks. The electronic device also includes pre-fetch circuitry that identifies a dead zone in the network; calculates a pre-fetch data size amount based at least in part upon a size of the dead zone; and requests the pre-fetch data size amount of the data, to mitigate lost streaming ability in the dead zone.
    Type: Grant
    Filed: September 25, 2020
    Date of Patent: August 2, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: William Daniel Farmer, Pooja Krishnawamy, Victor Kwak, Michael Lebowitz, Justin Nash, Huihui Wu
  • Patent number: 11397992
    Abstract: Systems and methods are described for managing fleet services. In an example, a vehicle selected from a plurality of vehicles presented in the user interface is received. A selected vehicle insurance for the vehicle is then received. A total cost for a lease of the vehicle and vehicle insurance associated with the selected vehicle insurance is determined. A lease of the vehicle and corresponding vehicle insurance is provided by the lessor. Other systems and methods are described.
    Type: Grant
    Filed: September 6, 2019
    Date of Patent: July 26, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Peter D. Raubenheimer, James M. Spears, Crystal J. Taylor