Abstract: A system (140) aids in the tuning of one or more speech applications. The system (140) may receive event data associated with multiple user interactions with one or more speech applications and store the event data in a database (310). In a real time mode, the system (140) may receive a request for information, retrieve event data from the database (310) based on the request, formulate a response to the request using the retrieved event data, and present the response to aid in the tuning of the one or more speech applications. In a periodic mode, the system (140) may periodically analyze the event data to identify potential problem areas, generate results of the periodic analyzing, and present the results to aid in the tuning of the one or more speech applications.

Abstract: The method and system for SMS/MMS messaging to a connected device may be realized as a system comprising at least one server module. The at least one server module may be adapted to receive from a connected device an outbound messaging message through a packet-based network. The at least one server module may also be adapted to send the outbound messaging message to an external messaging network. The connected device may be communicatively coupled to the packet-based network. The outbound messaging message may be associated with a user account. The user account may be associated with a telephone number.

Abstract: An approach is provided for presenting, via a set-top box, a widget. The widget includes content retrieved over a data network and augmented content.

Abstract: An approach is provided for presenting, via a set-top box, audio and/or video transmission to a user. An input is received from the user specifying media content that is accessible over a data network. The media content is retrieved over the data network, and presented via the set-top box.

Abstract: A device receives, from a customer, a request for an end-to-end path through a network, determines parameters of a query based on the request and path criteria, and executes the query on a database of network elements capable of being included in the end-to-end path. The device also selects one or more of the network elements provided in the database based on results of the query, and reserves, in the database, the one or more selected network elements for the end-to-end path.

Abstract: A system and method can include entering targeted advertisements for multiple types of targeted consumer devices, managing associated targeted advertisement campaigns, sending a targeted advertisement to a targeted consumer device over a network, and receiving receptivity data associated with the targeted advertisement from the targeted consumer device. The targeted advertisement can be associated with a targeted advertisement campaign and can be based on a profile associated with a targeted consumer device and rules associated with the targeted advertisement campaign.

Abstract: An approach is provided for remotely controlling set-top boxes. A command is received from a computing device for controlling a plurality of set-top boxes. The set-top boxes are configured according to the received command.

Abstract: An exemplary system and method are directed t receiving a dial plan. The dial plan is parsed into a plurality of expressions. Then there is a determination of at least one expression element for each of the plurality of expressions. A rule is associated with the at least one expression element and the rule is added to an array of a finite state machine. A digit input is received. A match result is determined indicating whether the digit input matches a corresponding expression element of each expression available for consideration based on the applicable rule. Expressions are selectively removed from consideration based on the applicable rule.

Abstract: An exemplary system includes a media content processing subsystem configured to provide a program guide including a matrix of cells associated with a plurality of media content instances, and a selector object within the program guide. The selector object is configured to select one of the cells such that the cells in the matrix include a selected cell and at least one unselected cell. The subsystem is further configured to provide at least one image object within the at least one unselected cell. The image object represents the media content instance associated with the unselected cell. In certain embodiments, the image object includes a video content stream. The subsystem is further configured to provide a graphical user interface to a display for presentation to a user, the graphical user interface including at least a portion of the program guide and the image object.

Abstract: An apparatus for providing emergency service validation may include a processor. The processor may be configured to receiving a message associated with a registration event of a device to a communication session. The message may include a parameter having information indicative of a location of the device at a time of the registration. The processor may also be configured to determine whether the location of the device at the time of the registration corresponds to a location where an emergency service dispatch is supportable.

Abstract: An exemplary system includes a processing subsystem. The system further includes at least one sensing facility and a control facility within an input device configured to communicate with the processing subsystem. The sensing facility is configured to detect a first type of user input and a second type of user input. The control facility is communicatively coupled to the sensing facility and is further configured to provide a first control signal in response to detection of the first type of user input, and a second control signal in response to detection of the second type of user input. The processing subsystem is configured to execute a function associated with the sensing facility in response to the second control signal, and to provide a preview event for the function in response to the first control signal. In certain embodiments, the preview event includes information descriptive of the function.

Abstract: A system and method may include receiving an order and an error identifier, indexing a database based on the error identifier to identify a rule identifier, and indexing the database based on the rule identifier to identify a rule. The system and method may further include applying the rule to modify the order to generate a modified order, and submitting the modified order for processing.

Abstract: A software engine has a base system in communication with service subsystems and test subsystems. The base system, the service subsystems, and the test subsystems are software applications that exchange data with one another while operating within the software engine. In one exemplary mode of operation, the base system receives outputs from the service subsystems. In another exemplary mode of operation, the base system receives outputs from the test subsystems that simulate the outputs generated by the service subsystems. An exemplary method of testing the software engine is also provided. Specifically, the illustrative method includes receiving an output during a service mode, switching from the service mode to a testing mode, and receiving the simulated output during the testing mode. The method steps may be performed by a computer executing instructions stored on a computer-readable medium.

Abstract: An exemplary system includes a media content processing subsystem configured to provide a program guide graphical user interface having at least a first viewing pane and a second viewing pane to a display for presentation to a user, provide a selector object within the first viewing pane, and provide a list of content channels within the first viewing pane. When one content channel of the list of content channels is located within the selector object, the media content processing subsystem is further configured to provide within the second viewing pane a vertically oriented time axis and a vertically oriented list of at least one media content instance entry corresponding to at least one media content instance available via the one content channel during a time period represented by the time axis.

Abstract: An exemplary system includes a media content processing subsystem configured to provide a program guide including a matrix of cells associated with a plurality of media content instances, and a condensed program guide including a condensed matrix of a subset of the cells and at least one interstitial symbol representing at least one of the cells excluded from the condensed matrix. In certain embodiments, the media content processing subsystem is configured to provide a graphical user interface to a display for presentation to a user, the graphical user interface including at least a portion of the condensed program guide. In certain embodiments, the graphical user interface includes a visual indicator of the interstitial symbol indicating a matrix position of a cell excluded from the condensed matrix. In certain embodiments, the interstitial symbol is spatially insubstantial in the condensed matrix.

Abstract: A content processing device is configured to selectively receive a media signal from a media signal provider. A distribution device is configured to selectively receive a media signal from the content processing device, and to selectively provide one or more command signals to the content processing device. A computer is configured to selectively receive the media signal from the distribution device, and to selectively provide commands to the distribution device. The distribution device is further configured to provide the received one or more commands to the content processing device via the one or more command signals.

Abstract: A content processing device is configured to selectively receive a media signal via a network. The content processing device is further configured to receive a bandwidth check request. The content processing device is further configured to receive a first status indicator, and determine if the streaming media signal is likely to be in use based on the first status indicator.

Abstract: A network device may include a memory to store a database including voicemail message information associated with a voicemail mailbox, a transmitter, and a receiver. The transmitter may send a notification to each of a plurality of communication devices, the notification including an indication of a number of new voicemail messages in the voicemail mailbox, an indication of a total number of voicemail messages in the voicemail mailbox, and an identifier of a most recent voicemail message in the voicemail mailbox, where each of the plurality of communication devices uses the notification signal to determine whether to request a list of voicemail messages. The receiver may receive, from one of the communication devices in response to the notification, a request for the list of voicemail messages associated with voicemail message information stored in the database. The transmitter may sends, to the one of the plurality of communications devices, the list of voicemail messages.

Abstract: Data is transmitted from content processing devices to a server, the data relating to a number of times that each of one or more media programs have been accessed within a given time period. The data is aggregated to obtain an aggregate number of times that each of the one or more media programs has been accessed within the given time period. An indication of popularity for each of the one or more media programs may be determined from the data.

Abstract: A device receives configuration information associated with software to be installed in a network, builds a software package based on the configuration information, determines one or more devices of the network to perform installation of the software package, sends a command, to perform installation of the software package, to the determined one or more devices, receives one or more software package installation results from one or more other devices of the network where the software package is installed, and generates one or more reports based on the one or more software package installation results.