Abstract: Methods and apparatuses for generating insights for improving an organization from unstructured and structured data. Natural language processing is employed to process the aggregated data from various data sources to create topics and the features that impact the topics. These topics are then used to generate recommendations to improve customer satisfaction with the organization.
Abstract: A social communities assistant system may serve as a proxy for a user when communicating with social networking communities. The user may have a single interface on, such as an application, to communicate with a plurality of social communities. As a proxy, the social communities assistant system may manage parallel communications among the social communities on behalf of the user. The social communities assistant system may manage communications of various types. These types of communication may include queries, responses, statements, event notifications, or actions, among other things.
Type:
Grant
Filed:
December 11, 2019
Date of Patent:
February 28, 2023
Assignee:
AT&T Intellectual Property I, L.P.
Inventors:
Robert Koch, Nikhil Marathe, James Pratt, Ari Craine, Eric Zavesky, Timothy Innes, Nigel Bradley
Abstract: An apparatus, computer-readable medium, and computer-implemented method for data subsetting, including receiving a request comprising a criterion indicating a criterion table in a plurality of tables of a database, as schema of the database corresponding to an entity graph, the entity graph comprising a plurality of entities corresponding to the plurality of tables and a plurality of directed edges connecting the plurality of entities, determining directed edges in the plurality of directed edges that must be traversed in both directions in order to traverse all entities in the entity graph starting from a criterion entity corresponding to the criterion table, generating, an ordered list of edges for the entity graph based on the directed edges that must be traversed in both directions and topological ordering, and generating a subset of data from the plurality of tables based on the ordered list of edges for the entity graph and the request.
Abstract: A computing device may include a memory and a processor configured to cooperate with the memory to receive data from browsers of client devices configured to remotely access different Web applications through the browsers, with the data being indicative of user actions performed within the different Web applications. The processor may also be configured to cooperate with the memory to generate a data structure separately from the different Web applications based upon the received data, determine an action to perform based upon the data structure, and perform the determined action.
Abstract: Methods and system for determining a similarity relationship between a plurality of digital assets and a target digital asset comprises creating a normalized semantic feature vector associated with a search query, discovering the target asset based on the normalized semantic feature vector, generating a normalized latent feature vector associated with the target asset, comparing the normalized semantic feature vector with semantic feature vectors for each of the digital assets to generate a semantic comparison value, comparing the normalized target latent feature vector with latent feature vectors for each of the digital assets to generate a latent comparison value, blending the semantic comparison vector value with the latent feature comparison vector value to create a target comparison value for each of the digital assets, and reporting the digital assets having the highest target comparison values to the user or group of users.
Abstract: Systems and methods for automatic error rejection are provided. Systems and methods described herein bypass the creation of a staging table at the outset and, instead, attempt a direct merge from a source data location to a target data location. In the event that the merge fails, then a temporary/staging table can be loaded where errors can be logged, validations can be performed, and erroneous data can be corrected.
Type:
Grant
Filed:
April 17, 2020
Date of Patent:
February 7, 2023
Assignee:
ORACLE INTERNATIONAL CORPORATION
Inventors:
Gunaranjan Vasireddy, Jagan Narayanareddy, Sai Rajendra Vadakattu
Abstract: A method, system and computer-readable medium for analyzing contact studies for a call service center is presented. The method includes the steps of: acquiring data instances of a Collector tool from all persons monitoring contacts at a call service center during a given study period; retrieving a study design from a Planner tool to verify that acquired data instances conform to the study design; selecting data parameters for the acquired data instances, wherein the data parameters describe multiple features of the acquired data; automatically selecting an appropriate chart format that is appropriate for measurement units used by the data parameters; and creating a chart using the appropriate chart format and the data parameters. The steps in the method may all be automatically performed by an Analyzer logic.
Abstract: Disclosed are methods and systems for a data discovery solution which harnesses the power of crowdsourcing to improve automated data curation. This is done in two complimentary ways: (a) large scale collective curation through anonymized multi-tenancy, and (b) and through internet scale matching and validation gaming platform using mobile application game. The result is the most extensive library of semantic-technical mappings of the enterprise data, which are immediately at hand to provide a fast, easy and a good understanding of the enterprise data. The data discovery solution forms a gateway for governing and unlocking value from big data.
Abstract: Technology for logging application usage based on monitoring of read or change operations on database elements and then using the information from log data to determine application usage states (for example, active, inactive) in time.
Type:
Grant
Filed:
March 26, 2020
Date of Patent:
January 31, 2023
Assignee:
International Business Machines Corporation
Inventors:
Michal Paluch, Tomasz Hanusiak, Andrzej Pietrzak, Michal Maciej Zalas
Abstract: Embodiments may provide a document system that receives a responsiveness call from a user through the task/queue framework regarding a machine call document. Theses responsiveness calls may be used to refining the scoring algorithm used by the document system of to generate a desired confidence score for the document system.
Abstract: A method of automatically generating content summaries for topics includes receiving a taxonomy for a concept and a text corpus. The method further includes generating an annotated dataset having term annotations corresponding to the concept from the text corpus based on the taxonomy, parsing the annotated dataset into a custom generated document object having a structured layout, determining features for the term annotations, and extracting snippets from the custom generated document object, where each of the snippets corresponds to a section of the custom generated document object. The method further includes scoring the snippets based on the features such that each of the snippets corresponds to a score, filtering one or more snippets from the snippets when one or more snippet filtering conditions is met, ranking the snippets into an ordered list for the concept based on the score, and providing, to a user computing device, the ordered list.
Type:
Grant
Filed:
June 15, 2018
Date of Patent:
January 10, 2023
Assignee:
ELSEVIER, INC.
Inventors:
Marius Doornenbal, Srinivasa Satya Sameer Kumar Chivukula, Judson Dunham, Rick Misra, Michelle Gregory
Abstract: Systems and methods for generating concept-based search summaries from a plurality of documents are provided. In one embodiment, a system may include interfaces to receive information identifying a meaning taxonomy including a normalized term and a search query including search terms. The system may be configured to identify documents relating to the search terms and normalized terms and display a concept-based summary of the documents, the summary including a syntactic structure associated with the normalized terms and search terms. In another embodiment, a method includes receiving a meaning taxonomy including normalized terms and search terms, identifying at least one document including the search terms and syntactic structures associated with the normalized terms, and display a search summary including the search terms and syntactic structures.
Abstract: Systems and methods for managing data. Person and position data can be copied from a database and it can be determined whether a person is aligned to any positions. Information can be displayed representing the person and indicating any positions to which the person is aligned.
Type:
Grant
Filed:
August 27, 2021
Date of Patent:
January 3, 2023
Assignee:
The Boston Consulting Group, Inc.
Inventors:
Kevin Kelley, Stephen Brown, Benjamin Stevenson, Kurt Hendle, Sarah Baxter
Abstract: A recommendation system includes: a display control unit configured to use a rank of a selection evaluation element selected from each of the plurality of evaluation elements, thereby allowing a display device to display a rank distance screen in which a user icon indicating the user and a first proposal activity icon indicating the proposal activity are arranged such that a distance between the user icon and the first proposal activity icon becomes shorter as the rank of the selection evaluation element assigned to the proposal activity becomes higher, the display device being used by the user.
Abstract: Systems and methods for dynamic data processing and graphical user interface generation are provided. A system may include a network interface configured to request and receive, via a computer network from one or more sources in remote locations, electronic record data associated with an individual; an input filter configured to identify structured and unstructured information in the electronic record data; a data selector configured to analyze the structured and unstructured information; a timeline generator configured to generate, based on the analysis, interface information for displaying an interactive graphical user interface configured to present an event timeline of events in the electronic record data; and a display configured to provide the interactive graphical user interface based on the generated interface information.
Abstract: A system according to certain aspects improves the process of data restoration and application recovery operations. The system can back up primary data based on network path information associated with a client computing device. When the primary data becomes corrupted or unavailable, a previously backed up copy of the primary data may be used as the primary data to achieve instant application recovery. For example, when a portion of the primary data is requested by a user or an application, the system may identify a corresponding portion in the backed up copy of the primary data and provide the identified portion to the user or the application in a manner transparent to the user or the application. Alternatively, the application running on the client computing device may send a request for the backup copy of the primary data to the secondary storage device upon determining that the requested data is not available.
Abstract: The present teaching relates to a method, system, and programming for content personalization. A request is received from a user to obtain a content item. Information indicative of a literacy-level of the user is obtained and the content item to be provided to the user is retrieved. The content item is modified by updating information included in the content item based on the literacy-level of the user to generate an updated content item. The updated content item is provided to the user in response to the request.
Abstract: A method for execution by one or more processing modules of one or more computing devices of a dispersed storage network (DSN). The method includes performing multiple splits in a single operation with a dispersed lockless concurrent index (DLCI) backed by a distributed transaction protocol by determining how many nodes n are required to hold data object entries, adding the n nodes to a distributed transaction, and when a parent node does not require a cascading split, adding it to the distributed transaction, and when the parent node needs to be split, recursively applying the determining and adding steps to the parent node until reaching a node that does not need to be split or is a root node of the DLCI.
Type:
Grant
Filed:
March 4, 2019
Date of Patent:
November 29, 2022
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventors:
Greg R. Dhuse, Kevin M. Freese, Thomas Dubucq
Abstract: A method for grouping of multiple tabs in a web browser includes displaying a plurality of tabs by the web browser. Each tab has separate webpage content associated therewith. Two or more webpages are grouped into at least one category based on semantics of corresponding webpage content. Two or more tabs associated with the two or more grouped webpages are merged into a single tab. The single tab represents the grouped webpages. An aggregated view of contents associated with the grouped webpages is generated and displayed in a single browser window associated with the single tab. The aggregated view has two or more portions. Each portion of the aggregated view concurrently displays content of a corresponding grouped webpage.
Type:
Grant
Filed:
July 1, 2019
Date of Patent:
November 22, 2022
Assignee:
United Services Automobile Association (“USAA”)
Inventors:
Francisco A. Duran, Leena Maria Klint-Looney, Kim Earnest Pate, Rachel Ann Krebs, Jason W. Lindley, Ann C. Tarrillion, Guy R. Langley