Abstract: A recalled item notification system may include a retailer server configured to operate a virtual shopping cart for products to be purchased by a purchaser. Each product may have an associated product identifier. The system may also include a recalled item server configured to, when a product for purchase is in the virtual shopping cart, obtain the associated product identifier for the product and determine if the product is subject to a recall based upon the product identifier. When it is determined that the product is subject to a recall, the recalled item server is configured to communicate with the retailer server to remove the product from the virtual shopping cart, and generate a notification that the product is subject to the recall and that the product has been removed from the virtual shopping cart.

Abstract: Methods and systems are provided for providing an insights page that is displayed at a user interface of a computing device in response to a call. The caller who is making a call and/or the callee that is receiving the call can be identified along with one or more relevant organizations. A customer relationship management (CRM) application can then be launched at the computing device, and relevant records that are relevant to the call can be automatically determined at a server system. The relevant records can include records that are determined to be relevant to the call from any organization that a user has access privileges to. The insights page displayed at the user interface of the computing device includes user interface elements for accessing the relevant records. Each user interface element is selectable to open a relevant record that has been determined to be relevant to the call.

Abstract: A method of preparing a complex microscopic colloidal mixture formulation and a method of authenticating a product containing a code attached thereto which code is a mixture of different hard bodied colloidal particles and polymeric particles having different properties, which are present in set ratios. The code is extracted from the product and is checked with data that was originally applied to the product to determine its authenticity.

Abstract: A charitable donation system is provided. The system includes a computer server having a memory storing charitable organization data and user data, a collection device coupled to the computer server, and a user computing device coupled to the computer server. The system establishes a proximity zone around the collection device. When a user computing device enters the proximity zone, a connection between the server and the user computing device is established. The computer server may be programmed to receive from the user computing device a signal activating a donation, the signal including user data and donation data, including a user identifying information and a donation amount. The computer server may be programmed to process the payment and account for the donation amount.

Abstract: Mobile robots and methods involving mobile robots are provided. In one method, a mobile robot performs a hospitality service for a guest of a hospitality business. The mobile robot is operated at the hospitality business.

Abstract: A requirement process document is received. The requirement process document specifies a plurality of requirements for developing a product. Each of the plurality of requirements is classified, using machine learning, as either a business requirement or a technical requirement. A hierarchy including a plurality of levels of business requirements and technical requirements is determined from the requirement process document. A particular level in the hierarchy for each of the business requirements and technical requirements and one or more relationships between the business requirement and the technical requirement within the hierarchy is identified. A realizing component and associated capability for implementing one or more of the technical requirements is identified.

Abstract: Embodiments of the disclosure provide a method and system for processing a customer inquiry. The method includes obtaining multiple conversations. Each of the conversations includes multiple conversation entries associated with the conversation. The method also includes, for each of the conversations, generating a directed path from a start to an end of the historical conversation. The directed path includes multiple edges and vertices. Each of the edges represents a conversation entry or an API call associated with the conversation, and each of the vertices represents a state of the conversation. The method further includes generating a directed graph based on the generated directed paths and determining an optimized directed path based on the directed graph. The method also includes receiving a customer inquiry from a user device associated with a customer, and generating a response based on the optimized directed path.

Abstract: A method for registering an Internet of Things (IoT) device to an incident IoT ledger system is provided. A computer aided dispatch (CAD) device sends a first ledger request including an incident record to a distributed incident ledger operated by validation nodes. The CAD device receives a first ledger response indicating that the incident record was accepted and added into the incident ledger after being validated by the nodes. The CAD device then sends a second ledger request to an IoT distributed ledger operated by second validation nodes. The request includes a query to the IoT distributed ledger to find registered IoT devices for affiliating with the incident. The CAD device receives a second ledger response including information identifying registered IoT devices from the IoT distributed ledger. The CAD device then sends an affiliation invitation to an IoT device determined from the registered IoT devices identified in the second ledger response.

Abstract: There is provided systems and method for intelligent channel steering based on dynamically determined intents during channel interactions. A user may contact an organization, such as an online service or payment provider through a first communication channel in order to seek assistance or resolution with some help query or request. The organization's system may dynamically prioritize the user's intent when submitting the help request and based on the user's actions during the communications. The system may further present other communication channels that may assist the user in resolving their help request. The user may be steered to one or more of those channels. When navigating between channels a data object may be generated in the first channel that tracks the user's intent, actions, and steps taken to resolution, which may be transferred between channels and translated to a code or scripting language handled by the other channel.

Abstract: Disclosed herein are system, method, and computer program product embodiments for improving user experiences within a cloud collaboration platform that integrates communication tools with word processor functions to enhance workflows, save time, and promote teamwork in the development of slide presentations. To improve usability, a cloud collaboration platform may furnish a reader mode to streamline the presentation review process. The reader mode may allow viewers to review the presentation as the presentation will eventually be presented to an audience. The viewers may provide comments and feedback on the presentation without being inundated with comments and metadata added to an edit mode of the presentation by the original authors.

Abstract: A method, computer system, and computer program product that aggregates sample data regarding a plurality of factors associated with employment and geographic location; performs iterative analysis on the sample data using machine learning to construct a predictive model; populates, using the predictive model, a database with predicted values of real estate demand for a selected set of predefined geographic regions; converts the predicted values of real estate demand in the database into percentages of observed values of real estate demand for geographic regions within the selected set over a specified time period to create indices of real estate demand; and rank orders the geographic regions within the selected set according to their indices of real estate demand.

Abstract: In a method for reproducing an original copy of a work of authorship, processing information received from a data input device relating to authentication of the original copy of the work of authorship, identifying information in a database corresponding to the information received from the data input device, determining whether an authorization for reproduction of the work of authorship should be granted, and if authorization is granted, reproducing the work of authorship.

Abstract: Disclosed herein are system, method, and computer program product embodiments for an insights panel for presentations slides in a cloud collaboration platform. An embodiment operates by loading a presentation and an account associated with the presentation, determining view status for the slide, comment status for the slide, total number of comments on the presentation, and percentage of engagement and displaying the presentation with an insights tab that includes this information. The creator of a presentation may view a comprehensive summary of edits made to the presentation, comments made to the presentation, and views of the presentation; see the users that were given access to the slide presentation and a level of engagement on an individualized basis; and benefit by seeing a level of engagement among the users over time.

Abstract: Systems and methods are provided for defining, measuring and tracking aspects, such as pavement defects. Based on the survey data dimensional detail for the pavement defects is determined and treatment approaches selected. A bid package based on the treatment approach is generated.

Abstract: Methods and system for creating a unique consumer facing property search portal that provides users the ability to key in critical home search criteria and constraints concurrently, including: commute time, school preferences, lifestyle choices, noise tolerance, and others. Results are then displayed in an optimized result render on a user interface display.

Abstract: Described are systems, media, and methods for automated real estate transaction workflow management application comprising: performing an initial analysis of a user's stored email, wherein the initial analysis comprises identifying at least one existing real estate transaction and identifying any stored email associated with the at least one existing real estate transaction; performing an incremental analysis of the user's new email, wherein the incremental analysis comprises identifying at least one new real estate transaction and identifying any new email associated with the at least one new real estate transaction; extracting real estate transaction-related events, documents, contacts, and data from the email identified as associated with an existing or new real estate transaction; and generating a timeline for each existing and new real estate transaction, the timeline comprising the transaction-related events arranged chronologically and providing access to the transaction-related documents, contacts, an

Abstract: Methods for conducting property inspections and property inspection systems that include: a computer having a memory configured to store a program and a processor to execute the program; a project template generator adapted to provide a plurality of inspection projects, each inspection project including a plurality of inspection locations based on a property floor plan and a plurality of possible defects relating to an inspection location; a camera in communication with the computer, the camera adapted to capture an image of a defect with a property and store the image in the memory; and, an image association program executed by the processor configured to associate an image with a project, an inspection location, and a defect related to the inspection location.

Abstract: A system and method for a situational solution for collaborative information technology governance. The system comprises a situational environment information technology governance (SEIG) tool configured to facilitate one or more processes including: an entry process; a selection process; an authentication process; and a communication process. The method comprises entering a situation using the SEIG tool and describing the situation. The method further comprises choosing one or more applicable teams or subject matter experts and communicating with the one or more applicable teams and the subject matter experts using a collaborative technology.

Abstract: Methods and apparatus for recording anonymized volumetric data from medical image visualization software are disclosed. An example apparatus includes an image anonymizer to anonymize a medical image outside of a region of interest based on an extraction parameter by degrading the medical image outside a region corresponding to the region of interest and maintaining a resolution of the medical image inside the region corresponding to the region of interest, the extraction parameter based on at least one of an image capture parameter or an instruction from a remote system; and an archive generator to generate a compressed local archive based on the anonymized medical image.

Abstract: A financial institution computing system includes a network interface structured to communicate data over a network, a user database configured to store information to a plurality of users, and a processing circuit comprising a processor and a memory. The memory is structured to store instructions that are executable by the processor and cause the processor to retrieve a user transaction history associated with the user payment account from the user database, determine a baseline level of user spending based on the user transaction history, receive, by the network interface, user activity information pertaining to the user, determine that the received user activity information is indicative of a predetermined level of user spending relative to a baseline level of user spending, and transmit, by the network interface, an alert to a user computing device associated with the user responsive to the determination.