Patents Examined by Quoc D. Tran
  • Patent number: 11463651
    Abstract: A video system includes one or more media sources and a media server configured to communicate with a video viewing device through a network. The media server includes memory and a processor configured to perform a plurality of operations. The operations include receiving a video stream from the one or more media sources, where the video stream includes one or more sequences of a key frame followed by one or more secondary frames. The operations also include determining whether throttling is enabled for the video stream, dropping the one or more secondary frames with transmission of the key frame to the video viewing device based on determining that throttling is enabled, and transmitting the key frame and the one or more secondary frames to the video viewing device based on determining that throttling is disabled.
    Type: Grant
    Filed: November 10, 2020
    Date of Patent: October 4, 2022
    Assignee: CARRIER CORPORATION
    Inventor: Richard W. Garmon
  • Patent number: 11445056
    Abstract: Technologies related to telecommunications are described herein, wherein such technologies are configured to assist users with hearing impairments. The technologies described herein cause transcriptions of spoken utterances directed to a telephone in a telephone conversation to be presented on a display of the telephone nearly simultaneously with the spoken utterances being audibly output by the telephone.
    Type: Grant
    Filed: August 8, 2020
    Date of Patent: September 13, 2022
    Assignee: EUGENIOUS ENTERPRISES, LLC
    Inventors: Daniel Yusef Abdelsamed, Michael J. Medley, Matthew G. Good
  • Patent number: 11438545
    Abstract: A video system includes one or more media sources and a media server configured to communicate with a video viewing device through a network. The media server includes memory and a processor configured to perform operations. The operations include receiving a video stream from the one or more media sources, where the video stream includes a plurality of image frames. The operations also include determining whether throttling is enabled for the video stream. Based on determining that throttling is enabled, one or more of the image frames of the video stream are dropped until a predetermined condition is met and one of the image frames from the media server is transmitted through the network to the video viewing device after the predetermined condition is met. Based on determining that throttling is disabled, the image frames are transmitted from the media server through the network to the video viewing device.
    Type: Grant
    Filed: November 10, 2020
    Date of Patent: September 6, 2022
    Assignee: CARRIER CORPORATION
    Inventor: Richard W. Garmon
  • Patent number: 11438461
    Abstract: Systems and methods for volume control over intercom trunk lines. One example method includes receiving, from a first keypanel coupled to a first intercom, a call request identifying a remote keypanel coupled to a second intercom. The method includes transmitting a trunk request based on the call request and receiving a trunk setup message. The method includes activating a first crosspoint to provide a two-way audio connection between the first and second intercom devices. The method includes applying a trunk gain value to the first crosspoint based on the remote keypanel and transmitting, with an audio gain based on the trunk gain value, an audio stream received from the first keypanel. The method includes receiving, from the second intercom, a gain adjustment value associated with the first keypanel and the remote keypanel and applying an adjusted trunk gain value to the first crosspoint based on the gain adjustment value.
    Type: Grant
    Filed: October 15, 2020
    Date of Patent: September 6, 2022
    Assignee: Robert Bosch GmbH
    Inventor: James Puttick
  • Patent number: 11430023
    Abstract: A computer network, including at least one server computer having a non-transitory computer readable medium programmed to connect customers needing product or service support with an advisor. Each advisor has a device programmed to interface with the at least one server computer. Then at least one server computer includes a database of registered advisors and a database of active customers. Then at least one server computer is programmed to initiate a customer service session upon receiving a request from a first customer computing device. A telecommunications system that connects customers to advisors that includes voice, video, and text, ticket submission that interacts with the computer network to create support tickets and provides call tracking features. A method allows advisor managers to create teams of advisors, create a custom greeting for the team, create ring schedules for team members, and share the team phone number with customers via text message.
    Type: Grant
    Filed: September 6, 2019
    Date of Patent: August 30, 2022
    Assignee: AGRISYNC, INC.
    Inventor: Casey Niemann
  • Patent number: 11425246
    Abstract: A system for handling calls in a network includes a memory storing instructions and a processor configured to execute the instructions to perform operations. The operations include receiving information about the calls for a time interval, determining, for the time interval, a total cost associated with handling the calls, including a network cost associated with transmitting data over the network, a processing cost for processing the information related to the calls, and a cost of dynamically reassigning master and slave roles to a plurality of nodes in the network. The operations further include determining an assignment of the master and slave roles for a plurality of accounts being handled by the plurality of nodes that results in the total cost having a minimum value, and implementing the optimal assignment among the plurality of the accounts based on the determination.
    Type: Grant
    Filed: February 12, 2021
    Date of Patent: August 23, 2022
    Assignee: RingCentral, Inc.
    Inventors: James Shubin, Benjamin Leznik
  • Patent number: 11412079
    Abstract: A pouch for removable attachment to a mobile phone case that affords easier holding of the phone case by the user as well as secure holding of personal items in the pouch. The pouch does not interfere with use of the phone camera or with mounting the phone on a charger or car mount. A strap with fasteners such as snaps or fasteners directly attached to the case hold the pouch to the case.
    Type: Grant
    Filed: June 14, 2019
    Date of Patent: August 9, 2022
    Inventor: Marisa A. James
  • Patent number: 11412179
    Abstract: Systems and methods are described herein for maintaining and/or facilitating video call continuity between devices. For example, the systems and methods support video calls or other communications between multiple devices (e.g., a mobile device providing a video call stream of content and a drone or other moving device capturing and streaming content via a camera) providing video content to a target device, such as another mobile device.
    Type: Grant
    Filed: February 5, 2021
    Date of Patent: August 9, 2022
    Assignee: T-Mobile USA, Inc.
    Inventors: Sudhanshu Pandey, Praveen Magham
  • Patent number: 11405496
    Abstract: An electronic device includes a front part, a rear part including an opening, a camera module disposed in the opening and configured to rotate depending on a slide operation of the front part. The front part is configured to slide between a first position in which the front part and the rear part are aligned, a second position in which portion of the opening is exposed in a direction toward a front surface of the front part, or a third position in which the opening is exposed in the direction toward the front surface of the front part. The camera module is configured to face a direction away from a rear surface of the front part based on the front part being in the first position and to face the direction toward the front surface of the front part based on the front part being in the third position.
    Type: Grant
    Filed: July 1, 2020
    Date of Patent: August 2, 2022
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Dohyung Ha, Wonseok Oh, Saewon Kwon, Kisung Kim, Sangkyu Park, Junghyuck Im
  • Patent number: 11405500
    Abstract: The disclosure relates to a key structure, a key input method, and an electronic device using the same, and an operating method of an electronic device includes: identifying an input operation, by comparing output values of at least two sensors provided on a side surface of the electronic device and a threshold value; determining whether a function corresponding to the identified input operation exists; and, based on the corresponding function existing, executing the corresponding function. Accordingly, the electronic device can receive various input operations under a keyless structure.
    Type: Grant
    Filed: October 6, 2020
    Date of Patent: August 2, 2022
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Minsoo Kim, Joohan Kim, Gwangho Choi, Yeunwook Lim
  • Patent number: 11399243
    Abstract: A method performed by a fitting device, the fitting device being a part of a hearing system configured for remotely configuring a hearing device, the method includes: obtaining hearing device data comprising a hearing device identifier of the hearing device; obtaining a session key; generating a configuration initiation request based on the session key and the hearing device identifier; transmitting the configuration initiation request to a server device; receiving a configuration initiation response from the server device, the configuration initiation response comprising configuration keying material; generating a configuration package based on configuration data for the hearing device and based on the configuration keying material, the configuration package comprising configuration package data; and transmitting the configuration package to the server device.
    Type: Grant
    Filed: January 18, 2021
    Date of Patent: July 26, 2022
    Assignee: GN HEARING A/S
    Inventor: Allan Munk Vendelbo
  • Patent number: 11388490
    Abstract: Systems, methods, and computer-readable media for call classification and for training a model for call classification, an example method comprising: receiving DTMF information from a plurality of calls; determining, for each of the calls, a feature vector including statistics based on DTMF information such as DTMF residual signal comprising channel noise and additive noise; training a model for classification; comparing a new call feature vector to the model; predicting a device type and geographic location based on the comparison of the new call feature vector to the model; classifying the call as spoofed or genuine; and authenticating a call or altering an IVR call flow.
    Type: Grant
    Filed: January 25, 2021
    Date of Patent: July 12, 2022
    Assignee: PINDROP SECURITY, INC.
    Inventors: Nick Gaubitch, Scott Strong, John Cornwell, Hassan Kingravi, David Dewey
  • Patent number: 11388279
    Abstract: The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet Protocol connection based on an identifier of at least one of the calling party and the called party. The information comprises one or more audio files. The method then provides the audio announcement to a called party based on the audio files.
    Type: Grant
    Filed: October 13, 2020
    Date of Patent: July 12, 2022
    Assignee: FIRST ORION CORP.
    Inventors: Monica Rose Martino, Kevin V. Nguyen, M. Gregory Smith
  • Patent number: 11381777
    Abstract: A method, computer program, and computer system for video conferencing is provided. Video data associated with an immersive teleconferencing session is received. A parameter associated with the video data is identified, whereby the parameter specifies overlay data associated with the immersive teleconferencing session. The video data is displayed with one or more overlays based on the identified parameter.
    Type: Grant
    Filed: November 11, 2020
    Date of Patent: July 5, 2022
    Assignee: TENCENT AMERICA LLC
    Inventors: Rohit Abhishek, Iraj Sodagar
  • Patent number: 11375156
    Abstract: The present disclosure describes an instant serverless video chat created for speedy sales enablement and face to face interactions. The systems described herein may be implemented as a button, link, or QR code, which, when triggered, automatically opens a video chat session with a company representative. The system includes features such as preloading content for quick and simple content sharing, fillable forms within the video chat window, note-taking, internal chat, and the ability for managers to listen in, assist and, join the video chat.
    Type: Grant
    Filed: November 11, 2020
    Date of Patent: June 28, 2022
    Assignee: Venditio Inc.
    Inventors: Sergio A. Fernandez, Sergio M. Fernandez
  • Patent number: 11363137
    Abstract: In some embodiments, a supervising electronic device manages communication restrictions of a supervised electronic device. In some embodiments, a supervised electronic device presents user interfaces that enforce one or more communication restrictions configured by a supervising electronic device when communicating with other users.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: June 14, 2022
    Assignee: Apple Inc.
    Inventors: Elizabeth Caroline Cranfill, Pablo F. Caro
  • Patent number: 11354035
    Abstract: An electronic apparatus having a case including a first frame and a second frame configured to slide and extend with respect to the first frame; a flexible display wound over a first surface and a second surface of the case, wherein a first area of the flexible display on the first surface is increased or decreased in size based on a sliding movement of the second frame with respect to the first frame; and a controller configured to display content associated with an application in the first area, in response to an event, display notification information associated with the event in the first area, and in response to a first input to a second area of the flexible display on the second surface of the case, display at least a portion of content associated with the event in the first area.
    Type: Grant
    Filed: March 23, 2020
    Date of Patent: June 7, 2022
    Assignee: LG ELECTRONICS INC.
    Inventors: Euitaek Oh, Shinhui Ahn, Juhye Lee
  • Patent number: 11349996
    Abstract: The disclosed embodiments include a method for offline charging performed by an anchoring node of a telecommunications network. The anchoring node can send a request to an online charging system (OCS), where the request is for online metering of a call by a subscriber of the telecommunications network. The anchoring node may obtain an indication of an exception to the online metering of the call. In response, the anchoring node can perform a default call handling (DCH) procedure to allow the call on the telecommunications network despite an inability to perform the online metering. The anchoring node also generates a modified charging detail record (CDR) that includes an indication of the exception. The anchoring node can then send a message, which includes at least an indication of the modified CDR, to enable a mediation server to perform offline charging for the call.
    Type: Grant
    Filed: December 16, 2020
    Date of Patent: May 31, 2022
    Assignee: T-Mobile USA, Inc.
    Inventors: Jyot Kumar, Nitin Bhakri
  • Patent number: 11343467
    Abstract: A new real-time video communication system and method improves the clarity of shared screen by automatically adjusting the key frame's quantization parameter values. The adjustment depends on the underlying network's connection condition. When the connection bandwidth deteriorates, the key frame's quantization parameter value is further decreased on the value output from a standard H.264 encoder to derive a desirable quantization parameter value and thus achieve a desirable user experience of the shared screen. Moreover, the new real-time video communication system and method adjusts the frame rate of the shared screen based on the present quantization parameter value to achieve a more desirable user experience of the screen sharing.
    Type: Grant
    Filed: February 10, 2021
    Date of Patent: May 24, 2022
    Assignee: Agora Lab, Inc.
    Inventors: Jiang Li, Zheyuan Zhang
  • Patent number: 11336765
    Abstract: An incoming communication processing system and method is disclosed for providing communication and data services to residents of a controlled facility. Specifically, the incoming communication processing system allows outside parties to initiate communications to residents of a controlled facility. The incoming communication processing system may work in conjunction with or separately from an outgoing communication processing system. Many restrictions and safeguards may be implemented within the incoming communication system in order to prevent improper use.
    Type: Grant
    Filed: February 4, 2021
    Date of Patent: May 17, 2022
    Assignee: Global Tel*Link Corporation
    Inventor: Stephen Lee Hodge