Abstract: Novel tools and techniques are provided for implementing call center-based automated interface with network switches for Internet service diagnostics and provisioning. In various embodiments, in response to receiving a request by a call center user to access an Internet service customer account, a computing system may access information regarding the Internet service customer account that is stored in a database, may identify a network switch that is configured to provide Internet service to customer premises equipment (“CPE”) disposed at a customer premises associated with the customer, based at least in part on the accessed information, and may autonomously access, from other databases, information associated with the Internet service customer account and with a network profile. The computing system may integrate the accessed information, may generate and present a user interface (“UI”) displaying the accessed information, and may autonomously initiate one or more diagnosis and repair procedures.

Abstract: A system and method for maintaining a grey list for controlling incoming calls from numbers on a telephone network. Information associated with previous calls received by the telephone is stored in the form of a grey list. The stored information includes an indication of whether each of the previously received calls passed a previous challenge. Based on the stored information, when an incoming call is received, a determination is made whether the incoming call corresponds to a call that passed a previous challenge. The incoming call connected to the telephone if the stored information indicates that the incoming call previously passed a challenge. An action is taken if the stored information does not indicate that the incoming call previously passed the challenge. The action may include blocking the call, allowing the call or providing a current challenge to the call.

Abstract: A new real-time video communication device improves the clarity of shared screen by automatically adjusting the key frame's quantization parameter values. The adjustment depends on the underlying network's connection condition. When the connection bandwidth deteriorates, the key frame's quantization parameter value is further decreased on the value output from a standard H.264 encoder to derive a desirable quantization parameter value and thus achieve a desirable user experience of the shared screen. Moreover, the new real-time video communication device adjusts the frame rate of the shared screen based on the present quantization parameter value to achieve a more desirable user experience of the screen sharing.

Abstract: There is provided an information processing apparatus and an information processing method capable of reducing a sense of delay given to a user. The information processing apparatus includes an acquisition section; an encoding section; a context recognition section; a priority data extraction section; and a communication section. The acquisition section acquires data relating to a transmission point. The encoding section encodes the data relating to the transmission point. The context recognition section sets data to be preferentially transmitted from the data relating to the transmission point on the basis of a situation of the transmission point recognized using the data relating to the transmission point. The priority data extraction section extracts the preferentially transmitted data as priority data on the basis of a setting in the context recognition section.

Abstract: One example method of operation may include identifying a call from a calling device destined for a mobile device, responsive to identifying a calling device number assigned to the calling device, accessing a call content application programming interface (API), operated by a content delivery device, configured to deliver to the mobile device a first caller identification name (CNAM) or a second CNAM, assigned to the calling device number, determining a context assigned to a mobile device number assigned to the mobile device, selecting one of the first CNAM and the second CNAM based on the context, and assigning the selected CNAM to the call.

Abstract: A communication device and an output sidetone adjustment method thereof are disclosed. The method includes the steps of: receiving a far-end sound; receiving a near-end sound to form a sidetone and obtaining an average input volume of the near-end sound; detecting ambient noise of the near-end sound; analyzing an average noise volume and a noise frequency band of the ambient noise to determine whether the average noise volume of the ambient noise is higher than the average input volume; if yes, adjusting the volume of the sidetone in a specific frequency band by increasing it by a first gain value to form an adjusted sidetone, wherein the specific frequency band and the noise frequency band of the ambient noise belong to the same frequency band or different frequency bands; and outputting the adjusted sidetone and the far-end sound.

Abstract: A method for conducting a three dimensional (3D) video conference between multiple participants, the method may include determining, for each participant, updated 3D participant representation information within the virtual 3D video conference environment, that represents participants; wherein the determining comprises estimating 3D participant representation information of one or more hidden areas of a face of a participant that are hidden from the camera that captures at least one visible area of the face of the participant; and generating, for at least one participant, an updated representation of virtual 3D video conference environment, the updated representation of virtual 3D video conference environment represents the updated 3D participant representation information for at least some of the multiple participants.

Abstract: The present disclosure provides a voice signaling transmission method and device. The voice signaling transmission method includes: sending, by a second device, a request signaling to a first device; receiving, by the second device, a signaling for requesting the second device to try a call sent by the first device, and sending a signaling for trying a call to the first device; receiving, by the second device, a ringing signaling sent by the first device and sending a temporary response signaling to the first device; and receiving, by the second device, a signaling for confirming the response and a signaling for confirming the request which are sent by the first device and sending a response signaling to the first device.

Abstract: Techniques are provided herein for secure display device communications. In one example, a video communications device provides, to a display device over a first connection, communication information that enables the display device to contact a server over a second connection. The video communications device further provides, to the display device over the first connection, a command configured to initiate an interaction with the server. The server obtains, from the display device over the second connection, a message initiating the interaction in response to the command based on the communication information.

Abstract: A conference device comprising a first image sensor for provision of first image data, a second image sensor for provision of second image data, a first image processor configured for provision of a first primary videostream and a first secondary videostream based on the first image data, a second image processor configured for provision of a second primary videostream and a second secondary videostream based on the second image data, and an intermediate image processor in communication with the first image processor and the second image processor and configured for provision of a field-of-view videostream and a region-of-interest videostream, wherein the field-of-view videostream is based on the first primary videostream and the second primary videostream, and wherein the region-of-interest videostream is based on one or more of the first secondary videostream and the second secondary videostream.

Abstract: Methods and systems are provided for enhancing communications mobility in an enterprise using a distributed communication controller. At least one distributed communication controller processes incoming and outgoing calls from a user device such as wearable and peripheral devices. The calls range in type and include voice calls, video calls, and both voice and video calls. Upon receiving an incoming call for the user comprising audio and video content, the distributed communication controller sends a call notification message to the user device that is in proximity to the distributed communication controller. After receiving a call acceptance input from the user device, the distributed communication controller sends the audio content of the call over a first channel to the user device. While the audio content is being sent over the first channel, the distributed communication controller sends the video content to an alternative device over a different second channel.

Abstract: The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet Protocol connection based on an identifier of at least one of the calling party and the called party. The information comprises one or more audio files. The method then provides the audio announcement to a called party based on the audio files.

Abstract: Methods, apparatus, systems, and articles of manufacture to calibrate payload information are disclosed. An example apparatus includes at least one memory, instructions in the apparatus, and processor circuitry. The processor circuitry is to execute the instructions to obtain (a) passive measurement data and (b) background active measurement (BAM) data from panelists in a market of interest, the BAM data associated with network usage metrics of panelist wireless devices undisturbed by panelist behavior. The processor circuitry is also to execute the instructions to assign a first share of the passive measurement data and a second share of the BAM data to particular areas within the market of interest, the first share based on a number of passive measurement occurrences in a first one of the particular areas, the second share based on a number of BAM occurrences in the first one of the particular areas.

Abstract: Methods and systems are provided for providing enhanced incoming call notifications for users who utilized a relay application designed for those with speech, visual, or hearing impairments or disabilities. An indication that a calling party is attempting to initiate an incoming call intended for a receiving party that utilizes a relay application that assists users having hearing, visual, or speech disabilities is received by an intermediate party. A chat session is established utilizing the relay application between the intermediate party and the calling party. Additionally, a Voice over Internet Protocol (VoIP) session is established that does not include a voice session. Upon the chat session being terminated from within the relay application, the VoIP session is terminated.

Abstract: Disclosed herein are systems and methods for providing mobile call authentication. For instance, a token indicative of a call request can be received from a calling party. The token can include a called party number and a time of the request. A subscriber database can be accessed to determine identifying information associated with the calling party based at least in part on the token. The token can be authenticated based at least in part on the identifying information and using one or more predefined authentication protocols. The token can be stored in a call session registry storing data indicative of a plurality of active telephone call events. A verification request for the call request can be received from the called party. The call request can be verified based at least in part on the token. The called party can be notified that the call request has been verified.

Abstract: The present disclosure is directed toward systems and methods for optimizing video conferences. For instance, systems and methods described herein optimize both the transmission and display of one or more video conference data streams. Systems and methods described herein optimize the transmission and display of one or more video conference data streams by identifying a context associated with the one or more video conference data streams and optimizing the one or more video conference data streams based on the identified context.

Abstract: According to an embodiment, an electronic device includes a processor, a frame disposed at a rear side of the processor, a cylindrical battery disposed at a rear side of the frame, a composite sheet having at least one heat insulating member surrounding an outer peripheral surface of the cylindrical battery and at least one thermally conductive member surrounding the heat insulating member, and a heat sink disposed at a rear side of the composite sheet.

Abstract: Computer-implemented methods and systems are provided for locally freezing a user account in a geographic or digital space. Consistent with disclosed embodiments, locally freezing a user account in a geographic or digital space includes receiving fraud data associated with the user account, the fraud data including a location where a fraud associated with the user account has occurred, wherein the fraud location includes at least one of a digital location or a geographical location; receiving account data associated with the user account, the account data including non-fraudulent account transaction information; generating a pattern of fraud based on the fraud data; generating a pattern of use associated with the user account based on the account data; determining a geodigital area for a localized account freeze based on the pattern of fraud and the pattern of use; and performing a localized account freeze on the user account based on the determined geodigital area.

Abstract: An electronic device is provided the disclosure. The electronic device includes: a body; an image capture device, rotatably disposed on the body to capture an image of an object; a display, configured at a first side of the body and including a display zone, the display zone is configured to display the image of the object; a motor set, electronically connected with the image capture device; and a processor, electronically connected with the image capture device, the display, and the motor set and configured to control the motor set, wherein the display zone includes a center part, when at least part of the object displayed at the display zone is not in the center part, the processor controls the motor set to drive the image capture device to track the object.

Abstract: A mobile terminal is provided in the present disclosure. The mobile terminal includes a cover plate, a display screen, a middle frame, an edge frame, and a photosensitive device, where the cover plate is fixedly connected to the edge frame, the display screen is located between the cover plate and the middle frame, a first gap is provided between the display screen and the edge frame, a second gap is provided between the middle frame and the edge frame, and the first gap and the second gap are connected to form an optical channel for the photosensitive device.