Abstract: Methods, systems, and apparatus, including computer program products, for handling a plurality of communications between parties. In an aspect, the presentation of both real-time and “store and forward” interactions are presented in a way to make it easier for a user of the system to read and understand what is being communicated, by whom, and to whom.

Abstract: A method of establishing a collaborative event comprises creating an event session having an event identifier and setting up a wireless network to which one or more participant computing devices can connect having a network identifier associated with said event identifier.

Abstract: A method of operating an interactive input system, comprises detecting user interaction with an interactive surface; acquiring schedule information from a scheduler; and transitioning said interactive input system to an operating mode according to at least one of said user interaction and said schedule information.

Abstract: A pipe of diameter significantly less than that of the downpipe is inserted up from the bottom of the downpipe and extends up the inside of the downpipe. The upper face of this inner tube is sealed so that water does not pour into its end. The wall of the inner tube is perforated so that water can flow into it from the sides as and when the downpipe fills with water to that level. The other end of this tube is in communication with the water butt allowing the water to flow from the downpipe to the water butt until the levels equalize or that in the downpipe falls below the level of said perforations.

Abstract: A data recording system that includes a plurality of network interface cards that may be employed within a single recording device. Each card may be provided with a plurality of network connecting ports to receive packetized data, such as real-time protocol (RTP) streams. For each RTP packet stream being recorded, the system may note the sequence number for the most recently accepted packet and any packet received with a lower sequence number can be readily discarded. The system then may record payload associated with the RTP streams into an audio file saved on a storage device.

Abstract: A method comprises receiving an input event generated when at least one contact is made on an interactive surface at a location corresponding to a graphical object; determining the number of contacts associated with the input event; tracking movement of the at least one contact on the interactive surface; identifying a graphical object manipulation based on the number of contacts, the movement of the at least one contact, and the graphical object type; and performing the graphical object manipulation.

Abstract: A projection unit comprises a first light source outputting light that is used to project an image during normal projection unit use, and a second light source outputting light of a different intensity that is used to project an image outside of normal projection unit use.

Abstract: A method for coordinating resources for events, the method comprises identifying participants for an event; collecting information concerning the identified participants, the information at least comprising availability schedules; and providing an event monitoring interface to at least one participant device, the event monitoring interface presenting a representation of identified participants and at least one resource associated with the event.

Abstract: A conferencing system comprises a plurality of computing devices communicating over at least one network during a conference session, at least one of the computing devices being configured to share content displayed thereby with other computing devices, the other computing devices displaying the shared content, at least one of the computing devices also being configured to accept input annotations made on the displayed shared content and to share input annotations with other computing devices over a channel independent of the shared content.

Abstract: Communications systems are provided, a representative one of which incorporates: a recorder operative to record information associated with a communication; and a first computer application operative to provide a graphical user interface, the graphical user interface being configured such that, responsive to a user input designating a portion of the communication via the graphical user interface, information corresponding to that portion of the communication and recorded by the recorder is presented to the user, the first computer application being further operative to construct an integrated data stream comprising at least some of the information recorded.

Abstract: Computer communications that are to be recorded are visible to a network interface on a recording computer. The network interface receives the packets to be recorded. The network layer of the recording computer implements a subset of the normal IP module in the network layer. The IP module in the network layer assumes that most IP datagrams are correctly addressed, internally consistent and of the expected protocol type. The recording computer allocates the received datagrams to a recording session based upon at least a first value of a field that is at a fixed position within the datagram. The datagrams for a session are ordered into an ordered recording stream based upon a timestamp within the datagram. The datagrams are also checked for criteria that indicate an error condition. The allocated and ordered datagrams are recorded or associated with other datagrams that have been allocated to the same session.

Abstract: A tiled touch system comprises a display on which a computer-generated image is presented. The image is formed of an array of image segments. A digitizer is mapped to the display and senses pointer contacts made thereon.

Abstract: A method of using an assessment in a participant response system having a plurality of response devices includes locking an assessment portion to be loaded to create a locked assessment portion; transmitting the locked assessment portion to each response device for storage in each response device; unlocking the assessment portion on each response device at a time prior to a scheduled start time thereby to enable access to the assessment portion; and starting the assessment portion on each response device at the scheduled start time.

Abstract: Methods, systems, and apparatus, including computer program products, for handling a plurality of communications between parties. In an aspect, the presentation of both real-time and “store and forward” interactions are presented in a way to make it easier for a user of the system to read and understand what is being communicated, by whom, and to whom.

Abstract: The present invention provides for a system, and related method, for use in the monitoring of communications traffic, comprising the step of recording the said traffic and storing the recorded traffic in an encrypted data format such that the data can be decrypted only by means of keys that exhibit restricted availability.

Abstract: Systems and methods for analyzing communications of a contact center are provided. A representative system incorporates a first computer application operative to reconstruct progress of a communication through the contact center such that information corresponding to the progress of the communication is presented to a user.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device fur identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.