Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.

Abstract: A plug-and-play device comprises a first plug-and-play interface for establishing a connection with a first computing device and a second plug-and-play interface for establishing a connection with a second computing device. Storage stores code that is automatically executed by the second computing device when the plug-and-play device is connected to the second computing device via the second plug-and-play interface. The code when executed by the second computing device initiates a screen display data exchange between the first and second computing devices through the plug-and-play device. A controller controls the first plug-and-play interface, the second plug-and-play interface and the storage.

Abstract: Systems and methods for analyzing communications of a contact center are provided. A representative system incorporates a graphical user interface operative to display information corresponding to a communication of the contact center, the graphical user interface being configured to display the information such that different portions of the communication are visually distinguished from each other.

Abstract: Methods are provided, a representative one of which involves: recording information associated with a communication; providing a graphical user interface, the graphical user interface being configured such that, responsive to a user input designating a portion of the communication, information recorded and corresponding to that portion of the communication is presented to the user; and displaying, via the graphical user interface, graphical indications of events occurring during the communication.

Abstract: A plug-and-play device comprises a first plug-and-play interface for establishing a connection with a first computing device and a second plug-and-play interface for establishing a connection with a second computing device. Storage stores code that is automatically executed by the second computing device when the plug-and-play device is connected to the second computing device via the second plug-and-play interface. The code when executed by the second computing device initiates a screen display data exchange between the first and second computing devices through the plug-and-play device. A controller controls the first plug-and-play interface, the second plug-and-play interface and the storage.

Abstract: Communications systems are provided, a representative one of which incorporates: a recorder operative to record information associated with a communication; and a first computer application operative to provide a graphical user interface, the graphical user interface being configured such that, responsive to a user input designating a portion of the communication via the graphical user interface, information corresponding to that portion of the communication and recorded by the recorder is presented to the user, the first computer application being further operative to construct an integrated data stream comprising at least some of the information recorded.

Abstract: The present invention relates to a pneumatic tire having a rubber component comprised of (A) 100 parts by weight of at least one elastomer containing olefinic unsaturation; (B) 10 to 120 phr of a filler selected from carbon black and silica; (C) 0.1 to 10 phr of N,N?-(m-phenylene)bismaleamic acid; (D) 0.1 to 0.5 phr of zinc dibenzyl dithiocarbamate; and (E) 0.1 to 5 phr of an additional cure accelerator.

Abstract: Computer communications that are to be recorded are visible to a network interface on a recording computer. The network interface receives the packets to be recorded. The network layer of the recording computer implements a subset of the normal IP module in the network layer. Instead of checking every IP packet, the IP module in the network layer assumes that most IP packets are correctly addressed, internally consistent and of the expected protocol type. The recording computer allocates the received packets to a recording session based upon the value of a field that is at a fixed position within the packet. Packets that are allocated to a session are recorded or associated with other packets that have been allocated to the same session.

Abstract: Communications systems are provided, a representative one of which incorporates: a recorder operative to record information associated with a communication; and a first computer application operative to provide a graphical user interface, the graphical user interface being configured such that, responsive to a user input designating a portion of the communication via the graphical user interface, information corresponding to that portion of the communication and recorded by the recorder is presented to the user, the first computer application being further operative to construct an integrated data stream comprising at least some of the information recorded.

Abstract: The invention provides for a communications recording and analysis system including means for recording one or more communication streams, means for identifying the recorded stream, means for retrieving the content of said recordings by identifier tags, and wherein additional real-time information is inferred from analysis, in real-time or later, of keystrokes entered at a computer/terminal handling the interaction, and/or computer mouse actions, and/or internet traffic emanating from, or terminating at, any one or more of a number of computers/terminals handling the interaction, and/or the words and/or prosody spoken during the interaction is recorded. Furthermore graphical display means are provided such that the presentation of call flow recording is in the form of a direct graph showing the progress of the calls through the various states and transitions.

Abstract: The present invention relates to preparation an article of manufacture, such as of a tire, via application of at least one partially pre-cured component. Tires are often prepared with pre-cured, pre-shaped components such as for example, application of pre-cured tread strips to a cured carcass as in the case of re-treaded tires. Thus precured tread and cured carcass are joined together using a cushion gum followed by heating the resulting assembly at an elevated temperature to cure the cushion gum. Such pre-cured component may also be, for example, a sidewall apex. In such cases, the pre-cured component is subjected to more heat than is necessary which may be detrimental for the component. This invention is directed to the use of a partially pre-cured component to prepare a tire assembly prior to the curing of the entire components of the tire assembly.

Abstract: The invention relates to an audio recording system designed for use in conjunction with an optical instrument—typically a pair of binoculars. By attaching the device to the binoculars and arranging the user controls and indicators so that the device may be operated whilst looking through the binoculars, naturalists and others are able to dictate their observations whilst watching their subject. By including a directional microphone, automatically aligned in the direction that the binoculars are pointing, the user can also record the sounds made by the subject being watched—again without taking their eyes off the subject. An associated software package uploads the recordings to a computer and facilitates the transcription and archiving of the recordings. Said software can also download audio recordings to the device allowing the user to play these for comparison with the sound made by the subject being watched.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: The present invention relates to preparation an article of manufacture, such as of a tire, via application of at least one partially pre-cured component. Tires are often prepared with pre-cured, pre-shaped components such as for example, application of pre-cured tread strips to a cured carcass as in the case of re-treaded tires. Thus precured tread and cured carcass are joined together using a cushion gum followed by heating the resulting assembly at an elevated temperature to cure the cushion gum. Such pre-cured component may also be, for example, a sidewall apex. In such cases, the pre-cured component is subjected to more heat than is necessary which may be detrimental for the component. This invention is directed to the use of a partially pre-cured component to prepare a tire assembly prior to the curing of the entire components of the tire assembly.

Abstract: A method and apparatus for directly making rapid prototype tooling from a computer model having a free-form shape. The method steps comprise essentially: (a) machining a soft metal tooling base so as to contour at least one free-form surface in conformity with the computer model; (b) cold-gas dynamic spraying the contoured surface to form superimposed impact welded metal particle layers, the layers consisting of at least one thermal management under-layer comprising primarily copper, and at least an outer wear resistant layer comprising primarily tool steel.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: The present invention relates to preparation an article of manufacture, such as of a tire, via application of at least one partially pre-cured component. Tires are often prepared with pre-cured, pre-shaped components such as for example, application of pre-cured tread strips to a cured carcass as in the case of re-treaded tires. Thus precured tread and cured carcass are joined together using a cushion gum followed by heating the resulting assembly at an elevated temperature to cure the cushion gum. Such pre-cured component may also be, for example, a sidewall apex. In such cases, the pre-cured component is subjected to more heat than is necessary which may be detrimental for the component. This invention is directed to the use of a partially pre-cured component to prepare a tire assembly prior to the curing of the entire components of the tire assembly.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.

Abstract: A signal monitoring apparatus and method involving devices for monitoring signals representing communications traffic, devices for identifying at least one predetermined parameter by analyzing the context of the at least one monitoring signal, a device for recording the occurrence of the identified parameter, a device for identifying the traffic stream associated with the identified parameter, a device for analyzing the recorded data relating to the occurrence, and a device, responsive to the analysis of the recorded data, for controlling the handling of communications traffic within the apparatus.