Patents by Inventor Michael Bates

Michael Bates has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7606358
    Abstract: A personalized assistance system for a user of a mobile device including a first database having a digital file library associated with the user, where the digital file library includes at least one digital file supplied to the first database by the user. An identification code uniquely associated with the mobile device is transmitted to the personalized assistance system, when the user calls the system. A customer service representative terminal is coupled to the database, where the identification code prompts automatic retrieval of at least a portion of the digital file library to the customer service representative terminal in response to processing of the identification code, the customer service representative terminal searching the digital file library in response to a user query to locate a designated digital file from the user's digital file library and causing the delivery of the digital file to a desired destination indicated by the user.
    Type: Grant
    Filed: June 23, 2008
    Date of Patent: October 20, 2009
    Inventors: Faith McGary, Harold Robinson, Alan Sunners, Michael Bates
  • Publication number: 20090238357
    Abstract: A directory assistance system includes a request handling module for receiving a plurality of incoming directory assistance requests from requesters and an agent platform for handling the directory assistance requests by providing at least one listing to the requester. A record database stores a record relating to the first request, and includes a first identifier, a time and a listing entry. An incoming request tracking module tracks second incoming directory assistance requests, by reviewing a second identifier associated with the directory assistance request, comparing the second identifier against the first identifiers in the records, and if a record has a matching first identifier to second identifier from request, then, prior to the second request being sent to the agent platform, offering to automatically provide the stored listing entry from the record to the requester.
    Type: Application
    Filed: February 9, 2009
    Publication date: September 24, 2009
    Inventors: Faith McGary, Xavier Riley, Michael Bates, Scott DeNardo
  • Patent number: 7571986
    Abstract: The invention relates to a solenoid valve made using certain materials which is capable of operation at high frequencies and which can be made as a compact unit. The invention also relates to method for operating a drop on demand ink jet printer incorporating such a valve.
    Type: Grant
    Filed: July 11, 2003
    Date of Patent: August 11, 2009
    Assignee: Videojet Technologies Inc.
    Inventors: David Andrew Horsnell, Matthew Brian Tomlin, Ammar Lecheheb, Oliver John Prime, Michael John Fox, Christopher Michael Bates
  • Publication number: 20090191559
    Abstract: In certain aspects, the present invention provides methods for determining whether a Her-2 positive cancer is likely to respond to treatment with a Her2-acting agent and/or whether a patient with a Her-2 positive cancer is likely to have a slow disease progression. In other aspects, the present invention is drawn to methods for determining whether a subject with a Her-2 positive cancer is unlikely to respond to treatment with at least one chemotherapeutic agent in addition to a Her2-acting agent and/or whether a patient with a Her-2 positive cancer is likely to have a fast disease progression.
    Type: Application
    Filed: December 19, 2008
    Publication date: July 30, 2009
    Applicant: MONOGRAM BIOSCIENCES, INC.
    Inventors: Weidong Huang, Jeff Sperinde, Michael Bates, Colombe Chappey
  • Publication number: 20090143052
    Abstract: Systems and methods for facilitating contact information display, management and synchronization are described. A client application on a portable device in communication with a host system provides a mechanism for receiving, displaying, updating, processing and transmitting contact information and data to the host system, where it may then be synchronized with other devices associated with other users. The host system may also collect information from social networking sites and other locations to update and synchronize contact information and data.
    Type: Application
    Filed: December 1, 2008
    Publication date: June 4, 2009
    Inventors: Michael Bates, James Ferguson
  • Publication number: 20090103707
    Abstract: An identification services system having a database module configured to support an account for a subscriber having at least one identification code relating to the subscriber. A services platform allow the subscriber of the account to map any one of a plurality of objects and locations to the account, each having a unique identifier such that information corresponding to the objects and location is provided for storage in the database module using the account. The identification code and the unique identifiers are communicated to the services platform and are associated to the subscriber account. A response platform communicates with the subscriber, providing updated advertising information to the subscriber based on the information received corresponding to the objects and locations.
    Type: Application
    Filed: September 15, 2008
    Publication date: April 23, 2009
    Inventors: Faith McGary, Michael Bates, Robert Pines
  • Publication number: 20090080636
    Abstract: A method for providing directory assistance, including receiving at least one request from a requester for an un-listed contact information, where the un-listed contact information is stored in one of a plurality of carrier databases. A request is generated to a third party for the un-listed contact information, where the third party is in contact with the carriers, one of which has the un-listed contact information. A notification is received from the third party indicating that the un-listed contact information has been retrieved by said third party and a message is sent to the un-listed contact information, through the third party, indicating that the requester is trying to contact them.
    Type: Application
    Filed: August 14, 2008
    Publication date: March 26, 2009
    Inventors: Michael Bates, Alan Sunners, Faith McGary, Christine Baumeister, Harold Robinson, Xavier Riley
  • Publication number: 20090077033
    Abstract: A method for providing search results in response to a web based query includes receiving incoming communications each configured to generate a user profile, along with input from the users to set preferences. Tracked web activity history from the plurality of users are stored in the profiles. The tracked histories are analyzed in combination with their preferences and at least one group profile for users having similar preferences is generated. When additional web based queries are received, search results are provided where the results are affected by the tracked web activity history from the users with similar stored preferences in the group profile to the user making the additional web based query.
    Type: Application
    Filed: April 3, 2008
    Publication date: March 19, 2009
    Inventors: Faith McGary, Michael Bates, Alan Sunners
  • Publication number: 20090010417
    Abstract: A personalized assistance system for a user of a mobile device including a first database having a digital file library associated with the user, where the digital file library includes at least one digital file supplied to the first database by the user. An identification code uniquely associated with the mobile device is transmitted to the personalized assistance system, when the user calls the system. A customer service representative terminal is coupled to the database, where the identification code prompts automatic retrieval of at least a portion of the digital file library to the customer service representative terminal in response to processing of the identification code, the customer service representative terminal searching the digital file library in response to a user query to locate a designated digital file from the user's digital file library and causing the delivery of the digital file to a desired destination indicated by the user.
    Type: Application
    Filed: June 23, 2008
    Publication date: January 8, 2009
    Inventors: Faith McGary, Harold Robinson, Alan Sunners, Michael Bates
  • Publication number: 20080212759
    Abstract: Systems and methods for providing online sales and advertising are disclosed. A system may be configured to provide an online advertisement and, responsive to a received request for information regarding the advertisement from a potential buyer, provide information related to the advertisement to a seller to facilitate a sales transaction. The response may be facilitated by customized ANI processing.
    Type: Application
    Filed: February 1, 2008
    Publication date: September 4, 2008
    Applicant: IQZONE
    Inventor: Michael Bates
  • Publication number: 20080215442
    Abstract: A method for enhanced commercial activities to a mobile device user includes providing a user with an application for use on a mobile wireless device and receiving an incoming communication from the wireless device via the application at an enhanced services platform of a directory assistance center. Stored account information, associated with the user is retrieved and a coded information is received from the wireless device, where the coded information is generated by the application based on input uploaded onto the wireless device by the user obtained from any one of the group selected from a product advertisement, a product price tag and digital image of a product. The coded information is parsed at the enhanced services platform, options are retrieved related to a product corresponding to the coded information and the user is provided with options relating to the product.
    Type: Application
    Filed: February 20, 2008
    Publication date: September 4, 2008
    Inventors: Faith McGary, Michael Bates, Alan Sunners
  • Patent number: 7410245
    Abstract: The invention relates to a solenoid valve made using certain materials which is capable of operation at high frequencies and which can be made as a compact unit. The plunger (1) is made from an electromagnetic material having a saturation flux density greater than 1.2 Tesla preferably more than 1.6 Tesla, the bore leading from the valve head chamber (14) to the nozzle orifice (12) has a length to diameter ratio of less than 5:1 preferably between 2:1 and 4:1 and the nozzle orifice (12) has a diameter of 80 micrometer or less. The invention also relates to method for operating a drop on demand ink jet printer incorporating such a valve.
    Type: Grant
    Filed: June 14, 2006
    Date of Patent: August 12, 2008
    Assignee: Willett International Limited
    Inventors: David Andrew Horsnell, Matthew Brian Tomlin, Ammar Lecheheb, Oliver John Prime, Michael John Fox, Christopher Michael Bates
  • Publication number: 20080154723
    Abstract: Systems and methods for providing online sales, advertising, and information distribution are disclosed. A user may provide a request for a mobile advertisement or other mobile content by capturing images or other content associated with items to be listed, and enter and transmit a description of the item or other associated information, typically in the form of text or a text message, to a content management system. The information is then received by the content management system and processed and stored to quickly provide displays, listings, and/or messages associated with the content, based on criteria such as item description or type, location, and price.
    Type: Application
    Filed: November 14, 2007
    Publication date: June 26, 2008
    Inventors: James Ferguson, Michael Bates
  • Patent number: 7331654
    Abstract: The invention relates to a solenoid valve made using certain materials which is capable of operation at high frequencies and which can be made as a compact unit. The plunger (1) is made from an electromagnetic material having a saturation flux density greater than 1.2 Tesla preferably more than 1.6 Tesla, the bore leading from the valve head chamber (14) to the nozzle orifice (12) has a length to diameter ratio of less than 5:1 preferably between 2:1 and 4:1 and the nozzle orifice (12) has a diameter of 80 micrometer or less. The invention also relates to method for operating a drop on demand ink jet printer incorporating such a valve.
    Type: Grant
    Filed: October 15, 2002
    Date of Patent: February 19, 2008
    Assignee: Willett International Limited
    Inventors: David Andrew Horsnell, Matthew Brian Tomlin, Ammar Lecheheb, Oliver John Prime, Michael John Fox, Christopher Michael Bates
  • Publication number: 20070269036
    Abstract: A method is provided for operating a directory assistance system having a plurality of different network elements operating on different protocols. The method includes receiving, at a first network element, operating on a first operating protocol, an incoming directory assistance call from a caller. A universal call identifier data is then assigned to the call. The call is then transmitted to a second network element, operating on a second operating protocol, wherein the same universal call identifier is accepted by the second network element. A record is generated of the exchange of the call between the first and second network elements based on the assigned universal call identifier data.
    Type: Application
    Filed: December 30, 2004
    Publication date: November 22, 2007
    Inventors: Michael Bates, Xavier Riley
  • Publication number: 20070205262
    Abstract: Methods and systems for validating a negotiable instrument. One method can include obtaining an electronic image of the negotiable instrument, electronically determining a first value and a second value of the negotiable instrument based on the electronic image, and automatically validating the negotiable instrument if the first value is substantially equal to the second value.
    Type: Application
    Filed: September 13, 2006
    Publication date: September 6, 2007
    Inventor: Michael Bates
  • Publication number: 20070201677
    Abstract: A directory assistance system includes a plurality of call centers, each configured to handle a directory assistance request from a caller. An ICM/IVR edge queuing module has a first IVR module and second ICM module and is coupled to each of the call centers. The ICM/IVR edge queuing module receives an incoming call from a caller and obtains interactive responses pertinent to call center routing. The ICM module routes the call to one call center among the plurality of call centers based on a type of service requested by the caller as determined by the interactive responses received by the IVR module.
    Type: Application
    Filed: January 11, 2007
    Publication date: August 30, 2007
    Inventors: Michael Bates, Harry Lamarque, Faith McGary
  • Publication number: 20070123280
    Abstract: An enhanced services platform has an interface for receiving a communication from a user requesting a desired data. An automated response module parses the communication and retrieves the desired data. The enhanced services platform arranges the desired data into a response message that is sent to the user, where the response message includes an embedded code corresponding to a link allowing the user to re-contact the enhanced services platform. An operator assistance module receives communications from the user initiated via the link to provide further assistance regarding the user's request.
    Type: Application
    Filed: July 12, 2006
    Publication date: May 31, 2007
    Inventors: Faith McGary, Ian Bacon, Michael Bates, Christine Baumeister
  • Publication number: 20070121879
    Abstract: An ENUM services system includes a server module configured to support an ENUM account for a subscriber. The ENUM account has a single incoming contact number for the subscriber and one or more preferred outbound contact addresses, such that when a caller calls the single incoming contact number the call is connected to the subscriber on one or more preferred outbound contact addresses. A supplemental ENUM services platform is coupled to the server module to allow the subscriber of the ENUM account to map additional internet ready devices to the ENUM account, so that the subscriber may contact the system using the ENUM account to remotely control the additional internet ready devices.
    Type: Application
    Filed: July 27, 2006
    Publication date: May 31, 2007
    Inventors: Faith McGary, Michael Bates
  • Publication number: 20060073815
    Abstract: An enhanced directory assistance system has a directory assistance platform, configured to receive a verbal request from a requester for a desired downloadable item among a plurality of downloadable items. A download features module coupled to the directory assistance platform, where the download features module is configured to retrieve information corresponding to the plurality of downloadable items in response to the verbal request, such that the download features module causes the desired downloadable item to be delivered to a telephone device of the requester.
    Type: Application
    Filed: August 12, 2005
    Publication date: April 6, 2006
    Inventors: Robert Pines, Christine Baumeister, Michael Bates