Abstract: Embodiments of the disclosure provide a method of processing messages received in an asynchronous communication system. In some embodiments, the method includes determining that a conversation is established with a customer communication device using an asynchronous communication channel, analyzing one or more messages exchanged over the asynchronous communication channel to determine a likelihood of communication disengagement, comparing the likelihood of communication disengagement with a predetermined disengagement threshold, and based on the comparison of the likelihood of communication disengagement with the predetermined threshold, updating a graphical user interface of an agent communication device being used to engage in the conversation.

Abstract: Embodiments of the disclosure provide a method of processing messages received in an asynchronous communication system. In some embodiments, the method includes analyzing interactions on a digital communication channel, determining that the interactions have paused for an amount of time, analyzing content of the interactions to determine an estimate of the amount of time, updating a state of the agent to release the agent for the estimated amount of time, and setting a timer that will automatically change the state of the agent back to an occupied state for the interactions at a future time that aligns with an expiration of the timer.

Abstract: A semiconductor device includes a substrate and a conducting structure. The substrate has a first conductivity type and includes a first isolation region, a first implant region, and a second implant region. The first isolation region is disposed along the circumference of the substrate. The first implant region has the first conductivity type, and the second implant region has a second conductivity type that is the opposite of the first conductivity type. The conducting structure is disposed on the substrate, and at least a portion of the conducting structure is located on the first isolation region.

Abstract: The present invention relates to a urethral catheterization structure for wrapping the male penis to guide urine. It comprises a urine sheath and a leaking-stop ring. A catheterization space is formed in the urine sheath, its bottom opening is connected to the catheter and urine bag. The inner side of the top opening is surrounded with a flange ring with a concave ring groove formed inside. The leaking-stop ring is a flexible foil with a wrap opening in its center, its circumference is surrounded with a collar, which can be combined with the concave ring groove tightly, so that the leaking-stop ring is expanded stably and flat, the male penis can pass through the wrap opening, and the catheterization space is isolated from the outside, preventing the urine from leaking out, and giving the expansion-shrinkage margin of erection of penis.

Abstract: A pair of minimalist barefoot shoes has two shoe units. Each shoe unit has a shoe member, a medial arch pulling member, and a pressing member. The shoe member has a shoe body, a toe member, and a sole. The shoe body has a medial arch segment, an instep lateral segment, a receiving space, an opening, and an attachment layer. The medial arch pulling member is mounted on the shoe member and has a pulling segment and a connection layer. The pressing member is mounted on the shoe body and has a pressing segment and a combination layer. The pressing segment is attached securely to the shoe body, extends around an medial arch segment of the shoe body, and covers the first end of the medial arch pulling member.

Abstract: A circuit to program a programmable memory cell, such as an OTP (One-Time-Programmable) memory cell, by using by using an additional conductive path from a bit line (or a source line) to a source line (or a bit line) of the OTP (One-Time-Programmable) memory cell via an internal parasitic diode for programming the OTP memory cell.

Abstract: A circuit to program a programmable memory cell, such as an OTP (One-Time-Programmable) memory cell, by using a current source to output a current to a bit-line of the OTP memory cell, wherein the amount of the current outputted from the current source can be adjusted according to a feedback signal from the OTP memory cell.

Abstract: A scoliosis activity suit includes a body-wrapping portion and a correction portion. The correction portion has a front segment, a rear segment, a shoulder-pulling segment, a chest-pressing segment, a pelvis-lifting segment, and a upper trapezius pressing segment. The shoulder-pulling segment, the chest-pressing segment, the pelvis-lifting segment, and the upper trapezius pressing segment are formed on a front side of the body-wrapping portion and extend to the rear segment of the correction portion. To users with scoliosis, the correction portion generates a 3D compression force on different portions of the spine of the user, such that a backward pulling force against a protracted portion of the shoulder, an uplifting force against an inclined portion of the pelvis, and a pulling force against portions with spinal sidebend can be provided. Besides, being lightweight and easy for users to wear, the suit fulfills practice of daily life adjustment and correction for scoliosis.

Abstract: A power regulator is applied to regulate a work frequency of a central processing unit and the power regulator comprises a power resister, a voltage amplifier and an analog-to-digital converter. The power resister is coupled to a load to generate a first voltage. The voltage amplifier is coupled to the power resister to output a second voltage. The analog-to-digital converter is coupled to the voltage amplifier, converts the second voltage into a control signal and transmits the control signal to the central processing unit. The control signal is switched between a first level and a second level according to a value of the second voltage.

Abstract: A connection structure for assembling shower, that includes: a shower, on which is disposed a first connection hanging piece; and a shower head, on which is disposed a second connection hanging piece connected in cooperation with the first connection hanging piece, such that the first connection hanging piece and the second connection hanging piece are connected and hung in cooperation, to realize connection of the shower with the shower head. For this connection structure, the shower can be placed conveniently on the shower head, and it can be produced easily, to achieve good economic results.

Abstract: In one example, a kickstand for a mobile computing device is described. The kickstand having a first end and a second end opposite the first end to rotatably couple to a first side and a second side of a housing of the mobile computing device, respectively, proximate the middle of the first side and the second side of the housing such that the U shaped kickstand provides the space for disposing the components in the housing without significantly affecting form factors and/or aesthetic aspects of the mobile computing device in typing, inking and retracted modes.

Abstract: A method of communicating messages is provided. The method comprises receiving a message from a first station; determining whether the message requires clearance from a second station; displaying clearance intended message determined to require clearance from the second station to a consumer of the message; automatically translating the clearance intended message to a format understood by the second station; and routing the translated message to the second station upon selection of the clearance intended message by the consumer of the message.

Abstract: A touch system, a stylus, a touch apparatus, and a control method of the touch apparatus are provided. The control method includes following steps. At least one characteristic data of at least one input tool is obtained. An identifier of the input tool is generated according to the characteristic data. If a touch operation on the touch panel is performed with the input tool, a specific function of the touch apparatus is determined according to the identifier of the input tool.

Abstract: A grinding element mounted on a grinding wheel and a grinding wheel containing the same are provided for grinding. The grinding element includes a grinding tooth, and the grinding tooth includes a grinding material having a framework structure and pores distributed in the framework structure. The framework structure includes a bond material and abrasive particles that are bonded by the bond material. A pore size of the pores is larger than 40 microns but smaller than 70 microns. A manufacturing method for semiconductor packages using the same is also provided.

Abstract: A drive controller associated with a data storage medium may receive a command from a host to write a set of data to a storage space of the data storage medium. The drive controller may determine that insufficient space is available in a cache space of the data storage medium to write the set of data to the cache space and may dynamically convert an available portion of the storage space into a dynamic cache space associated with the cache space. The dynamic cache space may remain visible to the host as the available portion of the storage space. The drive controller may then write the set of data to the cache space and report to the host that the set of data is written to the storage space of the data storage medium.

Abstract: Systems are provided to manage pauses, including on-hold, conditions in communications, such as text-based communications. Users may be provided with messages at a pace that, among other things, allows a particular cadence of messages to be maintained, even if a reply has been created. Accordingly, resources of a contact center may be better allocated to other matters requiring attention without causing undue customer dissatisfaction or the burden of handling additional messages. While voice-based “hold” conditions may be managed with messages or music on hold, text-based communications may be managed with social messaging content and/or comfort messages.

Abstract: An example multi-node system that prevents multi-master issues on a common bus is disclosed. The system has a first node and a second node. A backplane is coupled to the first and second nodes via a system management bus. A complex programmable logic device is coupled to the system management bus. The complex programmable logic device includes hardware logic operable to arbitrate between bus commands from the first and second nodes.

Abstract: A real-time or non-real-time communication from a customer communication endpoint is received. A work item is generated that represents the real-time or non-real-time communication. For example, a real-time voice communication is received and tracked in a contact center as a work item. First data from an external data service provider (DSP) is consumed. For example, the first data is received from an Experian® data service. The first data is natively provided by the external DSP in a first format. For example, the first format may be in Extended Markup Language (XML). The first data is converted into second data in a second format for use in a contact center. The second data in the second format is used to: 1) select a first offer from multiple offers; and 2) route the work item and the first selected offer to a communication element (e.g., an agent communication endpoint).

Abstract: A mechanism for adaptive modification of an attribute tree in a graph based contact center is described along with various methods and mechanisms for administering the same. Adaptive modification methods are disclosed that allow a graph database to automatically remove and create categories as well as block removal of categories with active relationships. Staff assignment, administrator productivity, and customer service are improved with the assessment, merging, and removal of atrophied categories and the operationally desirable expansion and/or addition of categories.

Abstract: A high-arched foot orthosis has two bodies, and each one of the two bodies has a wearing space, a foot portion, an ankle portion, a shank portion, a substrate, and an elastomer. The substrate and the elastomer are disposed adjacent to each other, and surround the wearing space. The substrate extends from the foot portion to the shank portion through the ankle portion. The elastomer inwardly extends from an instep of the foot portion at a cuneiform bone of a wearer through an arch, a sole, and a lateral side of the foot portion in order, wraps over a cuboid bone of the wearer, extends through the ankle portion inwardly combining upwardly toward the shank portion, and wraps over a talus bone of the wearer.