Greeting Card and Merchandise Retail Store System and Related Fixtures and Displays
The present disclosure relates to the sale of greeting cards and related merchandise. More specifically to a novel retail store concept designed to create a personal, experience-based shopping experience for consumers. This concept is effectuated by physical aspects such as a moveable wall system, unique storefront, and specially designed fixtures and furniture. The concept is also effectuated by having several themed zones and intermingling cards and gift merchandise throughout the store. Every aspect of the store, from the store layout and design to the merchandise assortment is carefully chosen to create an experience-based shopping environment.
This application is a conversion of U.S. Provisional application number 60/983,275 filed Oct. 29, 2007.
FIELD OF THE INVENTIONThe present disclosure relates to the sale of greeting cards and related merchandise. More specifically to a novel retail store designed to create a personal, experience-based retail environment for consumers.
BACKGROUND OF THE INVENTIONGreeting cards and various associated merchandise such as wrapping paper, stationery, small gifts, etc., are purchased by consumers for birthdays, holidays, special events, and many times for no reason at all. In this technology-driven world, greeting cards remain a very popular way for consumers to express their feelings towards one another. Shopping for, selecting, and purchasing a greeting card is at times a very personal experience. Consumers seek to find greeting cards and related gifts that express the exact sentiments consumers wish to convey to the recipient.
Conventional retail store layouts and displays by which most greeting cards and related merchandise are sold have linearly defined aisles or sales areas lined with one or more greeting card displays which have vertical or tiered shelves of individual pockets in which cards are stored and displayed. The tiers of the card displays are arranged from ankle or shin level up to eye level. Sign headers are used at the top of the displays (above the top tier) and in front of the intermediate tiers to identify the different categories and types of cards. In these types of displays, the cards are generally arranged by occasion, such as birthday, anniversary, and graduation, and by sentiment, such as thank you, congratulations, or sympathy and identified and located by appropriate signage. Although this type of retail set-up is widely used and effective for selling greeting cards, it has the drawbacks of requiring a large amount of floor space, is not flexible to any non-aisle layout, and is highly dependent upon headers and other signage to guide consumers. Also, because the conventional tiered aisle card displays are used to display a very high density of greeting cards only, there is no opportunity to cross-sell other types of merchandise with greeting cards.
Non-greeting card and complementary merchandise such as gift wrap and gift adornments (ribbons, bows, gift bags) are often located at the perimeter of a store which also sells greeting cards. Other non-card merchandise typically found in stores which sell greeting cards includes stationery, photo albums and frames, seasonal merchandise, and small gifts such as candles, candies, and collectibles such as figurines. These items are typically found throughout the store, in aisles or on the perimeter. Once a consumer selects an appropriate greeting card, he/she must then browse the rest of the store or visit another store to search for appropriate accompanying gifts and packaging, if necessary. The conventional linear aisle set-up does not facilitate the cross-promotion and presentation of greeting cards and complementary non-greeting card merchandise. Also, because all the different categories and themes of cards are grouped together on a tiered display, they are not located with other non-card complementary merchandise.
The process of selecting an appropriate greeting card in the conventional store can be complicated by the advent of major holidays. Oftentimes, as a holiday approaches, the section containing the seasonal greeting cards gets very crowded. This can make finding other types of greeting cards more difficult if those cards are stored in the same or adjacent card display. Also, since the typical aisle width is relatively narrow, consumers searching card displays across an aisle may also be affected. At times, there is very little room and little privacy when attempting to select an appropriate greeting card.
Another issue affecting consumers in the current retail greeting card environment is that a significant portion of the merchandise available for sale is produced by mass-distributors. Because of the rigid arrangement of cards and merchandise in conventional stores, selecting a gift from a typical store may result in the impression that the consumer was in a hurry or didn't put much thought or care into selecting the item, or that the consumer hurriedly selected a cookie-cutter item available at most greeting card shops. Most items may lack a unique look or quality that gives the impression that a gift was personally selected with the recipient in mind.
SUMMARY OF THE INVENTIONA retail store for selling greeting cards and other retail merchandise. The retail space is defined by outer perimeter walls in a generally rectangular pattern and a series of sections of retail merchandise display walls that are arranged within the outer perimeter walls. The retail merchandise display walls are arranged at multiple angles relative to the outer perimeter walls. The retail merchandise display walls are configured to support and display multiple different kinds of retail merchandise such as greeting cards displayed by greeting card display fixtures and merchandise displayed by merchandise display fixtures. The sections of retail merchandise display walls are arranged in a circuitous path throughout the retail space proximate to the outer perimeter walls and spaced from the outer perimeter walls. There are multiple retail zones defined by adjoining sections of retail merchandise display walls and boundaries of retail zones located at junctures of the sections of retail merchandise display walls. Each retail zone has a unique theme and the greeting cards and merchandise in the display fixtures within each retail zone correspond to the theme of each retail zone. The greeting card and merchandise display fixtures located on the retail merchandise display walls are displayed at elevations which vary within a retail zone and which vary from one retail zone to another retail zone.
The present disclosure relates to a greeting card and merchandise retail store system, including the sale of greeting cards and related merchandise. More specifically to a novel retail store concept designed to create a personal, experience-based shopping environment for consumers. Within the broader scope of this disclosure, this concept can be used in any shopping environment. The present disclosure was designed to create an intimate, meaningful shopping environment. There are no linear aisles or lengthy card runs in the store as typically found in retail shopping locations. As an alternative, the present disclosure is based on the concept of a substantially continuous path of greeting cards displayed on merchandise display walls. This path begins proximate to the front entrance of the store and continues proximate to the perimeter of the retail store and includes the intermixing of greeting cards and gift merchandise throughout the store and creating themed retail zones within a single store, wherein different zones are dedicated to different occasions, themes or seasons. The path goes through, substantially the entire store, or at least through each of the zones of the store. In addition to greeting cards, merchandise categories found in the store include home office, memory keeping, frames, stationery, music and home decor. In one representative embodiment, the store product mix consists of approximately 35% greeting cards and 65% non-greeting card merchandise. There are approximately 50-200 linear feet of greeting cards displayed throughout the store. The store layout, fixtures, and the array of merchandise selected for the store are designed to provide consumers with a unique, intimate, meaningful shopping environment.
As shown in
A plurality of retail merchandise display walls 110 (also referred to herein as “merchandise display walls”) are provided in sections 1101-1122 and positioned along the perimeter and throughout the interior of the store 100, as shown in
Another unique form of product display of the disclosure is the pop down shelf or pop down shelf wall 111, depicted in
Another aspect of the store design intended to create the “continuous path” effect is the creation of several distinct zones relating to special occasions, themes or seasons. Multiple zones are defined by adjoining sections of retail merchandise display walls 112 and the boundaries of each zone are located at specific junctures of the sections of display walls 112. Each zone has retail merchandise display walls 112 with greeting card display fixtures and merchandise display fixtures. The greeting cards and other non-greeting card merchandise located in each zone correspond to the theme of each zone. For example, the baby zone may contain such non-greeting card merchandise as rattles, baby-themed picture frames, and baby books while the wedding zone may contain such non-greeting card merchandise as wedding photo albums, guest books, and wedding-themed picture frames.
Several unique greeting card and merchandise fixtures are used throughout the store 100 to hold and display greeting cards 123, gift merchandise 125 and gift packaging 127. Each of the display wall-mounted type fixtures are configured for attachment to the retail merchandise display walls.
As shown in
Deep dive shelves are another type of fixture used throughout the store to hold greeting cards in vertically arranged stacks. The deep dive shelf 182, depicted in
Merchandise shelf displays 186 may also be used on any area of the retail merchandise display walls in the store 100.
Two representative types of non-greeting card fixtures which can be used in connection with the retail merchandise display wall anywhere in the store 100 to display and dispense gift wrap or other types of paper, fabric or sheet products are the wrap display 184 and the roll display 180.
Another fixture used in the store 100 is the jewelry display wall fixture 190, depicted in
In addition to the many fixtures used to display merchandise throughout the store 100, there are also freestanding fixtures such as armoires and nesting tables dotting the sales areas, purposefully breaking up space to give the store a gallery feel. Freestanding fixtures may hold greeting card and non-greeting card merchandise. Shown in
Every aspect of the store is based on the consumers need to create a connection between family and friends. The common thread that is simulated throughout the store is the consumers desire to connect in meaningful ways. The store layout and design, from the moveable walls to the pop down shelves, is unique and offers flexibility for frequently product assortments. The themed zones provide the consumer with a variety of choices for selecting an appropriate greeting card and/or gift. As the consumer walks through the store, the cards can be used as a navigation device, leading consumers to each distinct themed zone, and promoting complementary merchandise appropriate to each zone which is co-displayed with greeting cards.
Claims
1. A retail store for selling greeting cards and other retail merchandise, comprising:
- a retail space defined by outer perimeter walls arranged in a generally rectangular pattern;
- a series of sections of retail merchandise display walls arranged within the outer perimeter walls, the sections of retail merchandise display walls arranged at multiple angles relative to the outer perimeter walls including at least one section of retail merchandise display wall which is not parallel to an outer perimeter wall;
- the retail merchandise display walls configured to support and display multiple different kinds of retail merchandise, at least one of the multiple different kinds of retail merchandise including greeting cards displayed by greeting card display fixtures attached to the retail merchandise display walls and non-greeting card merchandise displayed by non-greeting card merchandise display fixtures;
- the sections of retail merchandise display walls arranged in a circuitous path throughout the retail space proximate to and spaced from the outer perimeter walls, at least some of the sections of retail merchandise display walls being arranged generally parallel to the outer perimeter walls, and at least some of the sections of retail merchandise display walls being arranged non-parallel to the outer perimeter walls;
- multiple retail zones in the retail store defined by adjoining sections of retail merchandise display walls, and boundaries of retail zones located at junctures of the sections of retail merchandise display walls, each retail zone having at least one section of retail merchandise display wall with the greeting card display fixtures, each retail zone having a unique theme and greeting cards in the greeting card display fixtures within each retail zone which corresponds to the theme of each retail zone;
- one or more freestanding fixtures with non-greeting card merchandise located within one or more of the retail zones.
2. The retail store of claim 1 wherein the store is located in a shopping center or mall.
3. The retail store of claim 1 wherein the store is located in a freestanding structure.
4. The retail store of claim I wherein one or more of the sections of retail merchandise display walls are moveable with respect to other sections of the retail merchandise display wall.
5. The retail store of claim 1 wherein one or more retail merchandise display walls are static and are fixed in place within the outer perimeter walls.
6. The retail store of claim 1 wherein one or more of the retail merchandise display walls have a display side which comprises fabric.
7. The retail store of claim 6 wherein the retail merchandise display walls are comprised of overlapping parallel fabric pieces covering the length of each wall section.
8. The retail store of claim 6 wherein the greeting card display fixtures and merchandise display fixtures are attached to the retail display walls by a bracket, the bracket having a channel dimensioned to receive an edge of a felt piece of the retail merchandise display wall.
9. The retail store of claim 1 further comprising a storefront having one or more glass panels and one or more glass transoms.
10. The retail store of claim 1 wherein one or more sections of retail merchandise display wall extend through the storefront.
11. The retail store of claim 1 wherein the sections of retail merchandise display walls begin proximate to a front entrance of the store and continue proximate to a perimeter of the retail store.
12. The retail store of claim 1 wherein the unique themes of the multiple retail zones are selected from the group of: wedding and anniversary; baby; memory keeping; friendship; female humor; feminine birthday; blank cards; thank you; care and concern; sympathy; congratulations; general birthday; and seasonal.
13. The retail store of claim 1 comprising a ceiling with different heights.
14. The retail store of claim 1 wherein the greeting card wall display fixtures are selected from the group of: 1-tray card shelves; 2-tray card shelves; 3-tray card shelves; deep dive shelves; card wall fixtures; deep dive fixtures.
15. The retail store of claim 1 wherein the merchandise wall display fixtures are selected from the group of: roll display; wrap display; shelf display; jewelry wall fixture; roll fixture; and wall box shelf.
16. The retail store of claim 1 wherein each retail zone contains at least one greeting card fixture and at least one merchandise fixture.
17. The retail store of claim 1 wherein one or more of the retail merchandise display walls proximate to the perimeter of the retail store further comprise pop-down shelf displays.
18. The retail store of claim 17 wherein the pop-down shelf walls comprise multiple rows of shelves with a wallpaper finish, a small downward facing lip, a finger pull, and a folding shelf bracket that is configured to be used as a shelf in a first position and wall space in a second position.
19. The retail store of claim I wherein freestanding greeting card and non-greeting card fixtures are selected from the group of: armoire; counter; seasonal table; round table; card table; tasting station; cashwrap; glass display case; bookcase; hangbar; and backwrap.
20. The retail store of claim 1 comprising a product mix of 35% greeting cards and 65% non-greeting card merchandise displayed on the greeting card display fixtures and freestanding fixtures.
21. The retail store of claim 1 comprising approximately 50 to 200 linear feet of greeting card display fixtures arranged generally horizontally on the retail merchandise display walls.
21. The retail store of claim 1 wherein the retail zones arranged in a retail zone series corresponds to the series of sections of the retail merchandise display walls;
23. The retail store of claim 1 wherein the greeting card display fixtures are located on the retail merchandise display walls at elevations which vary within a retail zone and which vary from one retail zone to another retail zone;
24. A retail merchandise display wall structure comprising:
- a plurality of display wall sections configured to support and display multiple different kinds of retail merchandise:
- a slat wall panel vertically supported by a support structure, the slat wall panel having one or more horizontal grooves having an interior that is larger than its opening;
- a display surface having a plurality of fabric pieces attached to the slat wall in an overlapping manner wherein a bottom edge of superior felt piece overlaps a top edge inferior felt piece;
- at least one of the multiple different kinds of retail merchandise including greeting cards displayed by a greeting card display fixture attached to a retail merchandise display wall and merchandise displayed by a merchandise display fixture attached to a retail merchandise display wall, the greeting card and merchandise display fixtures being attached to the slat wall by an L-shaped mounting bracket engaged with a groove of the slat wall, the L-shaped mounting bracket having a channel dimensioned to receive an edge of a felt piece of the retail merchandise display wall, that extends between two felt pieces and into the groove located in the slat wall.
25. The retail merchandise display wall of claim 24 wherein the greeting card wall display fixtures attached to the retail merchandise display wall are selected from the group of: 1-tray card shelves; 2-tray card shelves; 3-tray card shelves; deep dive shelves; card wall fixtures; deep dive fixtures.
26. The retail merchandise display wall of claim 24 wherein the merchandise wall display fixtures attached to the retail merchandise display wall are selected from the group of: roll display, wrap display; shelf display; jewelry wall fixture; roll fixture; and wall box shelf.
27. The retail merchandise display wall of claim 24 wherein one or more retail merchandise display wall sections is moveable with respect to the other retail merchandise display wall sections.
28. The retail merchandise display wall of claim 27 wherein the moveable retail merchandise wall section is two-sided with fabric on both sides.
29. The retail merchandise display wall of claim 24 wherein the felt pieces are attached to the slat wall by a detachable fastening system.
30. The retail merchandise display wall of claim 24 wherein a card display fixture is attached to the retail merchandise display wall by a mounting bracket consisting of a first vertical leg connected at a 90-degree angle to a first horizontal leg that is connected at a 90-degree angle to second vertical leg that is attached to an L-shaped mounting bracket having a channel dimensioned to receive an edge of a felt piece of the retail merchandise display wall that extends between two felt pieces and into a groove located in a slat wall.
31. The retail merchandise display wall of claim 30 comprising a two-tiered card display that includes a second tier channel that connects to the first-tier channel by an L-shaped extension leg extending from the second vertical leg of the first-tier channel.
32. The retail merchandise display wall of claim 30 comprising a three-tiered card display that is comprised of a third tier channel that is connected to the second tier channel by an L-shaped extension leg extending from the second vertical leg of the second-tier channel, the third tier channel also having a U-shaped spacer that extends the third tier channel out in front of the first and second tier channels and sits flush with an inferior felt piece.
33. The retail merchandise display wall of claim 24 wherein a deep dive shelf is attached to a retail merchandise display wall by a mounting bracket consisting of a first horizontal leg placed along a base member that is connected to a first vertical leg at a 90-degree angle, the first vertical leg. being flush with the inferior felt piece and connected to an L-shaped mounting bracket having a channel dimensioned to receive an edge of a felt piece of the retail merchandise display wall that extends between two felt pieces and into a groove located in a slat wall.
34. The retail merchandise display wall of claim 24 wherein a shelf display is attached to the retail merchandise display wall by a mounting bracket consisting of a first horizontal leg attached to a first vertical leg at a 90 degree angle, the first vertical leg being flush with the inferior felt piece and attached to an L-shaped mounting bracket having a channel dimensioned to receive an edge of a felt piece of the retail merchandise display wall that extends between two felt pieces and into a groove located in a slat wall.
35. The retail merchandise display wall of claim 24 wherein a wrap display is attached to a retail merchandise display wall by a mounting bracket consisting of a first horizontal leg which is positioned at a slight downward sloping angle and connected to a first vertical leg which sits flush with an inferior felt piece and is attached at a 90-degree angle to a an L-shaped mounting bracket having a channel dimensioned to receive an edge of a felt piece of the retail merchandise display wall that extends between two felt pieces and into a groove located in a slat wall.
36. The retail merchandise display wall of claim 24 wherein a roll display is attached to the retail merchandise display wall by a Y-shaped frame that sits flush inside a U-shaped metal channel that is connected at the front end to a cutting edge and at the back end to an L-shaped mounting bracket having a channel dimensioned to receive an edge of a felt piece of fie retail merchandise display wall that extends between two felt pieces and into a groove located in a slat wall.
37. A system for display and sales of merchandise including greeting cards and non-greeting card merchandise, comprising:
- a storefront and perimeter walls which extend from the storefront to define a retail space within the storefront and perimeter walls;
- a series of sections of merchandise display walls arranged in a continuous path within the perimeter walls, the continuous path of the sections of merchandise display walls extending from a first point proximate to the storefront and continuing substantially throughout the retail space and terminating at a second point proximate to the storefront, wherein at least some of the sections of the merchandise display walls are oriented generally parallel to the perimeter walls and at least some of the sections of the merchandise display walls are oriented non-parallel to the perimeter walls,
- each of the sections of merchandise display walls configured to support different types of merchandise wall display fixtures for different types of merchandise including greeting cards and non-greeting card merchandise;
- contiguous sections of merchandise display walls generally defining different zones within the retail space wherein each different zone is designated for display of greeting cards and merchandise which corresponds to the designation of a zone, and greeting cards and merchandise which corresponds to the designation of a zone displayed on the sections of merchandise display walls which define the zone; the different zones arranged in a series which follows the continuous path of the sections of merchandise display walls, whereby the continuous path of the sections of merchandise display walls goes through each of the different zones in the retail space and displays all of the greeting card and non-greeting card merchandise in each of the zones throughout the retail space.
38. The system for display and sales of merchandise including greeting cards and non-greeting card merchandise of claim 37 wherein some of the sections of the merchandise display walls are mounted to be movable with respect to other sections of the merchandise display walls and with respect to the perimeter walls.
39. The system for display and sales of merchandise including greeting cards and non-greeting card merchandise of claim 37 further comprising additional merchandise display fixtures located within zones and not attached to the merchandise display walls.
40. The system for display and sales of merchandise including greeting cards and non-greeting card merchandise of claim 37 wherein at least one of the merchandise display walls extends through the storefront.
41. The system for display and sales of merchandise including greeting cards and non-greeting card merchandise of claim 37 wherein the merchandise display walls further comprise a fabric structure which fits with the merchandise wall display fixtures, wherein designations for the different zones are selected from the group of: birthday, baby, wedding, anniversary, congratulations, graduation, sympathy, friendship, women, men, boys, girls, grandparents, holiday, faith and miscellaneous.
Type: Application
Filed: Oct 29, 2008
Publication Date: May 7, 2009
Inventors: Nelson Tejada (Aurora, OH), Don Batson (Avon Lake, OH), Christopher P. Weigand (Sagamore Hills, OH), Allan Stefan (Richfield, OH), Mathew Webb (Brooklyn, NY), Randhir Singh (Brooklyn, NY), Megan Buettner (Avon, OH), Elizabeth Olson (Westlake, OH)
Application Number: 12/260,828
International Classification: A47G 29/02 (20060101); E04H 3/02 (20060101); A47B 43/00 (20060101);