Abstract: A communication assistance system provides access to information corresponding to a plurality of subscriber listings. The system includes a telephone switch for receiving calls from a plurality of callers desiring to access the information corresponding to the subscriber listings and a database directory listing for storing information corresponding to each one of the subscriber listings. The information in the subscriber listings include a Rate Plan field associated with billing rates corresponding to each one of the subscribers such that when the system connects the caller to the subscriber, the system employs the Rate Plan Field to determine the billing amount charged to the caller so that the subscriber is not billed for the call.

Abstract: Methods of processing a call initiated by a caller and received by a call processing system wherein, in at least one embodiment, information specific to the caller's identity is obtained, at least one message is selected automatically and based on the obtained information, and the at least one message is automatically presented to the caller, among other aspects. The obtained information upon which the at least one message is automatically selected may also be automatically obtained. Such automatically obtained information may also be obtained based on or employ previously obtained information, including previously obtained information that was also automatically obtained.

Abstract: A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present invention, a method for automatic call completion in a directory assistance system can include receiving and processing a directory assistance request from a calling party over the PSTN. An address for the calling party can be retrieved from the PSTN and an address for a telephone number produced by the directory assistance request can be second retrieved from within the directory assistance system. Prospective telephone charges can be computed based upon the retrieved addresses and the calling party can be prompted with the computed prospective charges. Finally, a call can be automatically completed between the calling party and the telephone number.

Abstract: This method is used to send data representative of the location of communication terminals (T) to a call center (ECC) without using information processing means in the terminals and to send via heterogeneous communication networks (RP, RPT). This method consists, in the event of requesting the setting up of a telephone call between a terminal (T) and the call center (ECC) by means of a dedicated calling number, in sending the call center a signaling message for setting up the connection and comprising a selected call identifier and a text type message including data representative of the location of the calling terminal (T) and the selected call identifier. At the call center, the method consists in associating the signaling message received by the call center with the location data contained in the text message received by the call center if the signaling message and the text message include the same call identifier.

Abstract: A communications system provides a bill for services provided to a user of the system, to a display device via a network. The display device may be a personal computer and the network may be the Internet, for example. A plurality of users may be parties to an account with the system and an indicator of the one of the plurality of users requesting a service may be associated with an entry in the bill for the requested service. A bill for communications services requested by a first party with respect to a second party may include an indicator, such as a name and/or location information, of the second party. The user may also have an option of receiving a bill without indicators. Information about a second party associated with a requested service may be transferred to a contacts folder maintained by the communications system. Methods and systems are disclosed.

Abstract: A pay-per-connection system is coupled to a network service provider and to a client computer. The pay-per-connection system receives payment and a passcode from a user, determines duration of use based on the payment, and provides access by the client computer to the network service provider based on the payment and the passcode without advance sign-up by the user with the network service provider.

Abstract: A remote switching for handset handsfree speakerphone operation in a telephone system including an “off of shelf” analog half duplex switching speakerphone IC on a base unit and routs handset handsfree signals via a RF link to and from a microphone and a speakerphone of at least one cordless handset. The remote switching provides a handset handsfree feature on any analog and digital platform that is not equipped with DSPs or other digital means for embedded speakerphone algorithms.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: A method for implementing charging communication services is provided, wherein, the charging system includes a charging module and an expression analyzer; the charging module first determines a plurality of basic expression factors, and a user configures expressions based on the expression factors; the charging module reads a communication record, obtains the values of the expression factors by analyzing the communication record, and transmits the values of the expression factors to the expression analyzer; the expression analyzer performs the expression operation assigned with the expression factor values and finally returns the operation result to a charging module; and the charging module searches the corresponding charging rate according to the operation result and calculate the fee.

Abstract: The method to verify designation of pay telephone with an exchange carrier determines receipt of private pay telephone designation for a private pay telephone (PPT) by an interexchange carrier (IXC). The PPT is programmed with at least one telephone number to an IXC in its storage memory. Using that stored number, the PPT calls on its connected telephone line to the IXC. The PPT determines, without manual intervention, whether a response from the IXC is indicative of a status of receipt of PPT designation for the PPT to receive Dial-Around Compensation by the IXC. The PPT then generates a record and stores the record of the response from the IXC in the storage memory of the PPT. Finally, the PPT communicates the stored record of the response from the IXC to the private pay telephone provider.

Abstract: The present invention relates to a system and method for providing prepaid telecommunication services. More particularly, prepaid telephone calls can be made by users without entering any access code, if such calls are made from telephone numbers previously registered in the telecommunication system in connection with valid access codes. Prepaid telephone calls can also be made from non-registered telephone numbers after providing the telecommunication system with a valid access code.

Abstract: In one particular embodiment, the disclosure is directed to a method of activating a prepaid telephony account. The method includes receiving a call from a caller at a prepaid service destination address identified by a prepaid calling card; receiving a prepaid card number of the caller; receiving a destination number; receiving an origination address of the caller; providing a message to the caller including an offer to associate a prepaid account corresponding to the prepaid calling card with the origination address of the caller; receiving a response to the message from the caller; and associating a long distance service code with the origination address of the caller based on the response to the message.

Abstract: A global computer network message delivery service is disclosed. A sender enters a short message for delivery to a recipient's telephone. The sender also enters the recipient's telephone number. The sender may also enter the telephone number that he can be reached at in case the recipient wants to converse live with the sender upon receipt of the message. The message and other entered information is authenticated and validated. The sender's billing telephone number is determined for billing purposes. A call leg is created from a service node to the switch hosting the sender's billing telephone number. The sender's inter-exchange carrier codes are determined and another call leg is created from the service node to the recipient's telephone. After the recipient answers, the service node plays the message (via text-to-speech technology) to the recipient. The inter-exchange carrier codes are used to bill the message service to the sender's billing telephone number.

Abstract: A method and system for routing service calls made from lines resold to a competitive service provider includes advanced intelligent network and standard switching functionality. The call may be made into an AIN service switching point (60) or a non-AIN switch (62-64). All calls are routed to an AIN hub (190), such as a service switching point, via a trunk group. The AIN or non-AIN switch may access a line class code table (160-164) to determine the proper routing information. Calls made from resold lines are routed to the AIN hub (190). Once the call is routed to the AIN hub, a trigger (187) provisioned on the AIN hub and assigned to the incoming trunk group causes the hub to suspend the call and launch a query to a service control point (200). The query includes the directory number of the resold calling line and the originally dialed number. The SCP (670) accesses a data-base (675) containing directory numbers for resold lines and identifiers for competitive service providers.

Abstract: A database for a telecommunication service includes a first record for a first number having a predetermined NXX, and a second record for a second number having the predetermined NXX. The first record includes an indication that a call having an automatic number identification associated therewith is acceptable for the first number. The second record includes an indication that a call having at least one of an automatic number identification and a calling party identification associated therewith is acceptable for the second number. Associated methods and systems for providing a telecommunication service for the predetermined NXX are disclosed.

Abstract: A mobile switching center is configured with software instructions which allow it to continue to provide at least limited call termination and call origination services for mobile terminals in the event of a failure of a signaling link between the mobile switching center and a home location register and/or a signal control point (SCP) in an intelligent network. For pre-paid callers originating or terminating a call, the mobile switching center marks a call detail record as indicating that the call is a post-paid call. The call detail record is later provided to the SCP after the signaling link has been restored in order to bill the mobile terminal. In one example, the signaling link between the mobile switching center and the home location register or SCP may be a satellite link, which may go down for various reasons such as for maintenances, an unexpected failure, or the orbit of the satellite goes outside the field of reception of an antenna in the signal path.

Abstract: A method and device for preventing fraud in international calls in a long-distance telecommunications system, where selected customers can avoid fraud control blocks and greater granularity is achieved in blocking international destinations. In the method and device, an override flag is created in the records of the Billing Number Screening (BNS) database. When a call is made using a billing number whose corresponding record has the override flag set, the call is not stopped by fraud control blocks on certain international destinations. In addition, international destinations can be blocked with greater specificity because a Country Set Logic (CSET) field is added to the International City Code Database. The addition of CSET to this database allows particular international city destinations to be blocked from certain origin points.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: The present invention relates to a system and method for providing prepaid telecommunication services. More particularly, prepaid telephone calls can be made by users without entering any access code, if such calls are made from telephone numbers previously registered in the telecommunication system in connection with valid access codes. Prepaid telephone calls can also be made from non-registered telephone numbers after providing the telecommunication system with a valid access code.

Abstract: An improved handheld electronic device and an associated method provide an improved call log that presents information relating to logged phone calls in a collapsed manner, meaning that for each phone number having a call stored in the memory of the device, only the most recent in time call is listed on the call log. An improved handheld electronic device and an associated method also provide a call history for any phone call from the improved call log that is selected by the user. The call history includes a listing of all of the calls stored by the device that are associated with the selected call log call.

Abstract: Methods of billing telephone calls in networks that utilize shared modem pools. A request from a user of the network is received along with user identifying data. The user identifying data is correlated with records in a database of user identifying data and if a match is found, the call is passed through the network. The user has then been authenticated as a valid user of the network and can be billed accordingly, even though a random modem in the modem pool was used to place the call. This allows the user to be billed for the call so that the owner of the modem pool is not left financially responsible for the long-distance and/or other toll charges incurred by the user in making the call. The methods also ensure that the modem pool owners can bill for all calls, thereby enhancing the network's revenue stream.

Abstract: An enhanced Calling Party Pays (CPP) or Paging Party Pays (PPP) system that enables 1) billing of calls originating from traditionally non-billable sources, 2) routing of incoming calls to voicemail if the caller does not wish to incur the additional charges, 3) allowing the caller to complete the call and charge the cellular (or paging) subscriber for additional air-time usage when the caller enters a PIN or security code, also referred to as a billing override code, and 4) allowing the caller to block CPP/PPP charges from being billed to the calling party

Abstract: A pre-paid telecommunications card service in which the card-holder can register the card with a service provider in such a way that the card account becomes associated with the customer's home telephone line. Thereafter, toll calls made over that particular telephone line are automatically charged to the pre-paid card account when a destination telephone number is dialed. The card-holder is therefore freed from having to dial an access number or a card number for each call. The call accounting is carried out in a database with which network switches communicate via SS7 or any other desired data messaging protocol.

Abstract: Disclosed are systems and methods for providing a carrier-independent calling-party-pays system. In one embodiment, upon having a call routed to a mobile switching center from a calling party, the mobile switching center determines if the called party is a calling-party-pays (CPP) customer. Depending on whether the called party is a CPP customer or not, the mobile switching center may bill only the calling party, or both the calling party and the called party.

Abstract: A method, system and apparatus for service management. In accordance with the present invention, a service management method can include the steps of receiving a telephone call from a service subscriber over a PSTN and identifying the service subscriber through identifying information received externally to the received telephone call. Importantly, a service term for a subscription associated with the service subscriber can be modified only if payment can be resolved on behalf of the service subscriber.

Abstract: A method, system and apparatus for service management. A service management system can include a name resolution adapter disposed in a PSTN. The name resolution adapter can be communicatively linked to a LIDB also disposed within the PSTN. Notably, an enterprise application can be configured to manage service subscriptions and can enjoy communicative couplings both to the name resolution adapter over a data communications network and also to a switch disposed in the PSTN. Finally, service renewal logic can be associated with the enterprise application and programmed to renew service subscriptions for calling ones of subscribers to the service subscriptions based upon identifying data for the calling ones of the subscribers as received in the enterprise application over the data communications network from the name resolution adapter.

Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.

Abstract: Methods and systems for generating accurate call detail records in networks that utilize number portability are disclosed. A number portability reconciliation (NPR) monitoring system receives signaling messages relating to different calls or transactions. The signaling messages may be copied from a network monitoring location upstream from where a number portability database lookup occurs for a call. The monitoring system automatically correlates messages relating to the same call or transaction into a call detail record usable by a plurality of different network monitoring applications. The NPR monitoring system determines whether number portability processing is required, and, in response, the NPR monitoring system queries a number portability database. The NPR monitoring system receives a response from the number portability database and updates the call detail record based on the response.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: A content delivery system for delivering digital multimedia content to a premise appliance of a user comprises an intelligent voice response (IVR) unit which is responsive via a public switched telephone network to a premise telephone of the user. The IVR unit presents a predetermined menu for selecting a transaction to receive the digital multimedia content. The IVR unit also obtains an identification of the user (such as the user's telephone number via automatic number identification or caller ID). A content server is coupled to the IVR unit for transferring the digital multimedia content to the premise appliance. A telephone billing system is coupled to the IVR unit or the content server. The telephone billing system creates a call record corresponding to the selected transaction and to a telephone billing account corresponding to the user identification. The call record contains usage information for the transaction which can later be used by the billing system to determine a charge for the transaction.

Abstract: An Audio Caller ID service is provided which permits the calling party to speak a real time audio message that can be received and played by the called party's Caller ID equipment while his telephone equipment remains in the “on-hook” state. A calling party which has Audio Caller ID (ACID) service would speak a short audio message before dialing the called party. That message is converted to digital form, optionally compressed, and transferred to the called party in a manner similar to conventional Caller ID information. The called party's Caller ID equipment operates in the conventional manner, except that the received Audio Caller ID signal is recognized as an audio signal. At the site of the called party, a decoder is provided to convert the digital signal to an analog audio signal, and this analog signal is provided to a speaker, which plays back the calling party's audio message.

Abstract: A method and apparatus for billing for the usage of direct group communication services, such as push-to-talk services. A direct group communication service provider sets up an account for each direct communication service user whereby the user can establish a target group of wireless devices associated with his account. A billing server monitors the direct communication attempts of the wireless device of the user with the target group and bills the user based upon a predetermined criteria, such as number of wireless devices in the target group communicated with, use of a direct communication service, or duration of talk time.

Abstract: A service for presenting billing information to a customer according to a hierarchal structure defined by the customer. The customer assigns telephone numbers to company units and defines how each of the units relate to each other in the hierarchal structure. The billing information associated with each assigned telephone number is processed in accordance with the hierarchal structure. Thereafter, the bill is presented to the customer.

Abstract: Methods of billing telephone calls in networks that utilize shared modem pools. A request from a user of the network is received along with user identifying data. The user identifying data is correlated with records in a database of user identifying data and if a match is found, the call is passed through the network. The user has then been authenticated as a valid user of the network and can be billed accordingly, even though a random modem in the modem pool was used to place the call. This allows the user to be billed for the call so that the owner of the modem pool is not left financially responsible for the long-distance and/or other toll charges incurred by the user in making the call. The methods also ensure that the modem pool owners can bill for all calls, thereby enhancing the network's revenue stream.

Abstract: A global computer network message delivery service is disclosed. A sender enters a short message for delivery to a recipient's telephone. The sender also enters the recipient's telephone number. The sender may also enter the telephone number that he can be reached at in case the recipient wants to converse live with the sender upon receipt of the message. The message and other entered information is authenticated and validated. The sender's billing telephone number is determined for billing purposes. A call leg is created from a service node to the switch hosting the sender's billing telephone number. The sender's inter-exchange carrier codes are determined and another call leg is created from the service node to the recipient's telephone. After the recipient answers, the service node plays the message (via text-to-speech technology) to the recipient. The inter-exchange carrier codes are used to bill the message service to the sender's billing telephone number.

Abstract: A method of providing information relating to a telephone call, in a GSM cellular radio telephone network, to a data storage system. The method comprises receiving caller identity information at a Mobile Switching Centre (MSC) of the network during a call set-up procedure between a mobile station and the MSC and storing the information at least temporarily at the MSC. An incoming call alert message is sent by the MSC to a called device. In the event that the called device answers or otherwise accepts the incoming call alert, a call answer message is sent to the MSC. In response to receipt of the call answer message, at least the received and stored caller identity information is output from the MSC to the data storage system.

Abstract: A method and device for preventing fraud in international calls in a long-distance telecommunications system, where selected customers can avoid fraud control blocks and greater granularity is achieved in blocking international destinations. In the method and device, an override flag is created in the records of the Billing Number Screening (BNS) database. When a call is made using a billing number whose corresponding record has the override flag set, the call is not stopped by fraud control blocks on certain international destinations. In addition, international destinations can be blocked with greater specificity because a Country Set Logic (CSET) field is added to the International City Code Database. The addition of CSET to this database allows particular international city destinations to be blocked from certain origin points.

Abstract: A communication system comprising a routing system configured to receive a called number from a calling system and responsively transfer a first query to a call processing system wherein the called number comprises a destination number and a correlation code wherein the routing system uses the destination number to route a call and the routing system does not use the correlation code to route the call and wherein the correlation code is for correlating information entered over the call and wherein the first query indicates the destination number, and wherein the call processing system is configured to receive the first query, process the destination number to determine routing instructions for the call, and transfer a first response to the routing system with routing instructions, and wherein the routing system is further configured to receive the first response and responsively route the call according to the routing instructions and provide the correlation code as dialed number information service (DNIS) di

Abstract: A telephone system for reliably providing caller identification information to telephone call recipients such that they can choose whether or not to answer a telephone call. The telephone system includes a decoder module for receiving a toll-free telephone call and decoding automatic number identification (ANI) information included within the toll-free telephone call. The system also includes a converter module for converting the decoded ANI information into caller ID information. The system also includes a forwarding module for making an outgoing telephone call to a toll-based telephone number of the call recipient and sending the audio data of the original toll-free telephone call and the caller ID information with the outgoing telephone call. In this manner, ANI information is used to generate caller ID information even if the calling party has blocked its caller ID information.

Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.

Abstract: A method, system, and program for billing for service provided to destination device according to the calling plan of the individual receiving the call. An authenticated identity for a callee answering a call placed to a destination device is received at an intermediary device. The intermediary device then accesses a billing plan for the authenticated identity of the callee and loads the billing plan for specifying charges for the call, such that telephone service billed to the callee is accessible at multiple destination devices.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: A system is described in which call processing considers unique information about the call to better serve the caller and/or to enable the called party to more efficiently handle the call. In one embodiment, the unique information considered by the call processor is information indicator digits, which may indicate to the called party whether to accept the call before the voice portion of the call is initiated.

Abstract: A service for presenting billing information to a customer according to a hierarchal structure defined by the customer. The customer assigns telephone numbers to company units and defines how each of the units relate to each other in the hierarchal structure. The billing information associated with each assigned telephone number is processed in accordance with the hierarchal structure. Thereafter, the bill is presented to the customer.

Abstract: A method is provided for subscriber-related call log information for a plurality of distributed services from a remotely accessible consolidating server. The distributed services include at least a plain old telephone service, a wireless service, and a long distance telephone service. The call log information for the plurality of services is received in the consolidating server from a network. The call log information may be stored in the server as a consolidated list sorted by at least one of name of a remote party, remote party telephone number, time of call, remote party mailing address, remote party e-mail address, and/or a remote number identifier. The consolidated list is communicated to a remote location responsive to a subscriber request. Such a remote location can be a general purpose computing device equipped with a web browser, an Internet-enabled phone, or a similar device. A transfer-hub may store the call log information.

Abstract: A system and method are provided for reviewing and updating a subscriber's telecommunications services, including a Caller ID service, using a graphical user interface via multiple data networks. The method includes presenting service data to the subscriber via the data networks and transmitting a data message from the subscriber to an intelligent peripheral via at least one of the data networks. The data message indicates a subscriber's desired update to a selected telecommunications service. The method also includes converting the data message into a protocol compatible with an integrated service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system.

Abstract: A method and system are disclosed for implementing a tele-work service in an advanced intelligent network comprising a first service switching point connected to a first telephone station; a second service switching point connected to a second telephone station; and a service control point having a database that receives routing information for specifying routing of calls originally directed to the first telephone station and billing information for specifying billing of calls placed from the second telephone station.

Abstract: The present invention relates to a system and method for providing prepaid telecommunication services. More particularly, prepaid telephone calls can be made by users without entering any access code, if such calls are made from telephone numbers previously registered in the telecommunication system in connection with valid access codes. Prepaid telephone calls can also be made from non-registered telephone numbers after providing the telecommunication system with a valid access code.

Abstract: An emergency alert notification system and method are provided by which a subscriber's previously-identified contact persons may be notified upon the happening of an event. A witness, who may be a stranger to the event, initiates the notification process by contacting a service provider using a phone number and subscriber ID number that has been displayed by the subscriber in strategic locations such as an auto windshield, on the exterior of a home or office, or on a key ring. The witness need know no private or sensitive personal information about the subscriber in order to initiate the notification, and receives no such information as a result of the notification process. With the subscriber's ID number, the service provider retrieves associated contact information and provides notification.

Abstract: The present invention is a method and system for allowing a local user of a calling card to allow remote users to make calls charged to such card. An association is created between a telephone number associated with the local user, the calling card, a remote telephone number, and an access number. A remote user can call the an access number and enter the access code and will thereby be connected to the telephone number associated with the local user.