Abstract: The present invention is a method of managing missed calls providing a calling party, who initiates a call that is not pick-up by a called party (i.e., intended recipient), the autonomy to retain or delete telephone number of calling party in phone registered on the called party phone as caller identification (ID) through a mobile service provider (MSP) of a telecommunications network. The method may be implemented as part of a telecommunication system or as part of a computer program. Also, provided is a method and system for calling party to create annotation in a mobile service provider system parenthetical information for called party to retrieve or to alert called party.

Abstract: Methods, systems, and products enable a healthcare facility to process incoming communications.

Abstract: A method of processing calls received at an interactive voice response (IVR) server is provided and includes receiving a telephone call at the IVR. Caller identity data that is associated with the telephone call is received and a customer profile that includes a list of individual names associated with the caller identity data is received. Each of the individual names is mapped to a speech recognition grammar pattern. Further, a caller of the telephone call is prompted to speak their name. A spoken name from the caller is received and recorded. Moreover, the spoken name is converted into a speech recognition grammar pattern. Thereafter, the speech recognition grammar pattern associated with the spoken name is compared to each of the speech recognition grammar patterns associated with the individual names retrieved from the customer profile.

Abstract: A method for facilitating a data session in an initiation protocol (SIP) environment is provided that includes receiving a solicitation for participation in a SIP communication session that involves a first endpoint and a second endpoint. The method also includes identifying an identity trait associated with the first endpoint. In more particular embodiments, various alternative methods may include generating a network search associated with the first endpoint that is seeking to contact the second endpoint in order to conduct the SIP communication session. The results of the network search may be displayed for the second endpoint.

Abstract: A determination unit determining whether or not a telephone number of a called side included in a received telephone call control signal is registered in an advertising contract object that is stored in a memory unit and that includes a telephone number of an advertising contractant who performs a contract with an advertising provider and advertising provider identification information identifying the advertising provider with whom the advertising contractant performs the contract, an extraction unit extracting advertising data of the advertising provider identified by the advertising provider identification information corresponding to the telephone number of the called side from a memory unit when the telephone number of the called side is determined to be registered in the advertising contract object in the determination unit, and an advertising data transmission control unit transmitting the advertising data extracted in the extraction unit to a telephone apparatus identified by a telephone number of a ca

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: Embodiments relate to a method, system, and storage medium for transmitting enhanced originator information over a communications network. The method includes receiving information elements selected by an originator terminal from a database. The information elements retrieved are based upon a service plan and/or a terminal capability associated with a recipient terminal. The method also includes transmitting a communication including the information elements to the recipient terminal prior to establishing a communications session with the recipient terminal. The transmission is conducted over at least one of: an Internet Protocol network, a public switched telephone network, a wireless local area network, a wireless network, a cable network, a fiber optic network, a video network, and a satellite network.

Abstract: A method for transmitting data in a CTI communications system in the 3rd party configuration, employs a communications system having a plurality of terminals which, for a communication connection between two or more terminals, generates a call which comprises prescribed information about the connection, a TSP and a plurality of clients which are connected to the TSP and communicate with the TSP via a CTI interface. For the purpose of transmitting files or logging data between the clients, the invention proposes transmitting the data for transmission from one of the clients to the TSP via the CTI interface and writing them to a prescribed memory area for the call. These data can be read by the other clients associated with the call, likewise via the CTI interface.

Abstract: A method of supporting a secure caller ID service (22) is provided in connection with a telecommunications network (30). The method includes: processing a call from a calling party to a called party, the called party employing an end user terminal (10) served by a facility (20) of the telecommunications network (30) to receive the call; maintaining a voice sample database (28) containing a plurality of voice samples; sampling the calling party's voice; comparing the sampled voice of the calling party to a voice sample selected from the voice sample database (28); and, communicating to the called party a result based upon an outcome of the comparison.

Abstract: A communication terminal includes an electronic phonebook, a status requesting unit, a communication unit and an updating unit. The electronic phonebook records phone numbers, and a communicating status corresponding to each of the phone numbers. The status requesting unit generates a request of reading the communicating statuses of the monitored phone numbers in the electronic phonebook. The communication unit transmits the generated request to a communication switching center and receives the communicating statuses of the monitored phone numbers transmitted by the communication switching center. The updating unit updates the communicating statuses of the monitored phone numbers according to the received communicating statuses.

Abstract: A CTI system includes a translation table of user names against consistent (i.e. simulated) calling line identity. When a user originates a call, the CTI server knows the name of the user currently associated with, i.e. logged on at, the originating work desk, and refers to the consistent CLI translation table to obtain the consistent CLI for that user, and to instruct the switch to make the call using that consistent CLI in the setup signalling message. In some CTI systems, the consistent CLI translation table is in the form of a user-associated dummy terminal translation table, and the CTI server instructs the PBX to make a call from the respective user-associated dummy terminal. In this case, the PBX stores the consistent CLI corresponding to that dummy terminal.

Abstract: A phone network in a wireless environment that does not perform CNAM queries when a number is already stored in the receiving handsets' caller directory. CNAM query fees are charged only to obtain caller information on a new caller. The network does not make CNAM queries when the caller information is already available, whether in the contact information stored on the receiver's handset or through some other reliable source.

Abstract: A privacy system determines in connection with a call from a particular calling party whether a name identification thereof is available, and if so allows the call to be put through to the called party with the name identification. The called party thus can review the name identification of the calling party prior to determining whether to answer the call. The privacy system includes a list of privileged calling parties with respect to and as specified by the called party, and if the name identification is not available, the privacy system determines whether the calling party is on such list. If so, the privacy system allows the call to be put through to the called party without the name identification.

Abstract: A system and method are provided for reviewing and updating a subscriber's telecommunications services using a graphical user interface via multiple data networks. A data message is received at an intelligent peripheral from the graphical user interface via at least one of the data networks. The data message indicates a subscriber's desired update to a selected service. The data message is converted into a protocol compatible with a service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system. The converted data message is transmitted to the service control point, which updates the service in accordance with the subscriber's update. Thus, the service is updated substantially contemporaneously with the request. Moreover, the subscriber retains the ability to update and review service data via the interactive voice response.

Abstract: A method for interacting with a calling party during a call session in a VoIP system includes determining rules to apply to the call session before, during, and after the call based on parameters associated with the calling party or a called party, where the called party and the calling party participate in the call session; storing the rules in a database such as an address book; applying the determined rules to the calling party's incoming call; outputting a prompt to the calling party; and receiving the calling party's incoming call.

Abstract: Methods, systems, and products are disclosed for providing announcements at a called number. A call is processed to the called number, and a database is queried for a name of an announcement for the call and an Internet Protocol address associated with the called number. A data message is sent to the Internet Protocol address that identifies the name of the announcement to be retrieved from memory of a device at the Internet Protocol address.

Abstract: An incoming call prompting method is provided. The method receiving an incoming call decoding the phone number of the incoming call so as to obtain a digit set from the phone number stored in the data storage system. The method further includes determining a call number character of the incoming call and assigning musical notes associated with the numbers of the digit set according to the musical note table. Furthermore, the method includes obtaining corresponding audio clip of each note from an audio clip database and outputting the audio clips with the corresponding rhythm of the call number character of the incoming call through a music output apparatus.

Abstract: In one embodiment, the system includes a processor, referred to herein as a tandem access controller (TAC), coupled to the PSTN, where the TAC allows a subscriber to set-up and make changes to the configuration of his or her phone line or other communications device. Such changes include selective call forwarding. In one embodiment, the TAC is controlled by the subscriber using the web. The TAC is coupled internally to the PSTN in a local service area and is outside the central office of the subscriber. A calling party makes a first call to the subscriber using the subscriber's public telephone number. The TAC receives the first call prior to the call reaching the subscriber's terminating central office, which in some cases avoids a toll. The TAC then carries out the subscriber's instructions for the first call, such as making one or more second calls using telephone numbers different from the subscriber's public telephone number.

Abstract: A mobile station is identified by a plurality of directory numbers. One or more of the directory numbers are associated with distinct identifier codes that identify a directory number or “personality” in transmissions over the air interface, e.g., for call origination from the mobile station and/or call termination to the mobile station. When the mobile station receives an identifier code when it receives a call, the mobile station provides a distinct user-discernible indication that is specific for that identifier code. From this distinct user-discernible indication, the use may determine which directory number is being called. When originating a call, the mobile station may transmit an identifier code to indicate which directory number to use as the calling party number.

Abstract: The present invention provides presence-aware systems. More specifically, methods and systems are provided that enable a contact center to utilize presence information when servicing a contact. When the presence of a particular customer is detected, such information may be provided to or otherwise ascertained by the contact center. Once the contact center has the presence information it may use it to determine how best to call back the customer such that it is convenient for the customer and an agent of the contact center.

Abstract: A telephone subscriber registers with a digital telephone service provider (DTSP) to obtain telephone service. The telephone subscriber also registers with an instant messaging service provider (IMSP) and receives a screen name. The telephone subscriber registers the screen name with the DTSP to receive caller identifying information (CID) via instant messaging (IM) (sometimes referred to herein as “CID IM service”). When a call to the telephone number of the telephone subscriber is received at a switch operated by the DTSP, the DTSP confirms that the telephone subscriber has registered a screen name with the DTSP and then sends the caller identification information to the IMSP. The IMSP then sends an instant message containing the caller identification information to the telephone subscriber's instant message client.

Abstract: An incoming call prompting method is provided. The method includes the step of: providing a data storage for storing a note table, a melodic companion table, and an audio clip database; receiving an incoming call and sending the incoming call to a decoder to phone number of the incoming call; storing the phone number in the data storage; obtaining a predetermined digit set from the incoming call phone number stored in the data storage; obtaining the assigned note of each digit of the digit set, and piecing together a melodious sequence of note based upon a pre-determined algorithm guiding selection and sequencing of a combination of the primary notes and/or companion notes of the melodic companion table to edit a melody; and obtaining and outputting audio clip of each note of the edited melody in turn to generate a music.

Abstract: The present invention provides a system and method for delivering programmable, personalized interactive audio content, including advertising, via telecommunications carriers. Also, a telecommunications-carrier-based interactive combined entertainment, advertising, and sales channel is provided.

Abstract: Methods and systems for providing a user with control over telecommunications services provided by a service provider. Using almost any type of communications device, a user may gain access to, view, and make changes or modifications to profile information related to the services. The changes may be made quickly and efficiently, but accuracy and thoroughness in the implementation of the changes are not sacrificed. Further, the changes to the communications services are implemented almost immediately and without involvement by the service provider. Particularly, profile information about the telecommunications service is stored on a server in a data network. A change action relating to the profile information may be received at the server from a data device (such as a wireless unit) operating on the network. The change action is implemented on the profile information to result in changed profile information, which may be provided from the server via the data network to the telecommunications system.

Abstract: There is provided a communication device, comprising: a display screen; a communication unit; an image data storage unit storing of image data; a registration information storage unit to store registration information and area information in such a manner that the area information is associated with the registration information; and an output control unit to display an image corresponding to image data associated with registration information corresponding to a source which transmitted a communication request such that an area corresponding to the source is distinguished from other areas.

Abstract: A phone managing method is implemented within an electronic communication device installed with a location system and having several preset regions stored with sorted received calls in different groups. The managing method includes the steps of (a) receiving a communication signal so that a phone number corresponding to the communication signal is obtained; (b) detecting the location of the electronic communication device receiving the communication signal; (c) comparing the phone number with the received calls in the preset regions; and (d) rejecting the phone number in case the phone number is excluded from anyone of the received calls in the preset regions.

Abstract: When multiple contacts are detected for a phone number of an incoming call, a notification that multiple contacts matched the phone number is displayed. When the display area for displaying the notification is adequate to display a full list of the contacts that correspond to the phone number of the incoming call, the full list is displayed. When the display area is inadequate to display the full list, a scrollable list of the multiple contacts is displayed. Alternatively, when the display area is inadequate, a multiple contacts message is displayed that notifies a user that multiple stored contacts matched the phone number of the incoming phone call.

Abstract: The present invention relates to a communication method integrating network and extension forwarding to automatically broadcast caller messages to specific computer IP addresses, which will transmit in real-time the caller messages to a computer specified by each extension user, and display all kinds of information in a multimedia form, via network. The present invention comprises a main server, a caller ID module, a DTMF (Dual Tone Multi-Frequency) module, a telephone extension data base, a caller information database, a network communication interface, and a client-side program. When a user dials into an enterprise switch, the extension number that the caller intends to forward, and the caller's phone number will be retrieved, and be automatically transmitted to a computer specified by the extension user, thereby facilitating the retrieval of caller information for the extension user.

Abstract: Methods and systems for providing a user with control over telecommunications services provided by a service provider. Using almost any type of communications device, a user may gain access to, view, and make changes or modifications to profile information related to the services. The changes may be made quickly and efficiently, but accuracy and thoroughness in the implementation of the changes are not sacrificed. Further, the changes to the communications services are implemented almost immediately and without involvement by the service provider. Particularly, profile information about the telecommunications service is stored on a server in a data network. A change action relating to the profile information may be received at the server from a data device (such as a wireless unit) operating on the network. The change action is implemented on the profile information to result in changed profile information, which may be provided from the server via the data network to the telecommunications system.

Abstract: Systems, methods, and apparatuses are disclosed for announcing audio caller identification information to a PC or other IP communications device connected with a telecommunications network. A calling party dials a called telephone number and an incoming communications signal is detected, decoded, and used to generate a data message that associates a selection of announcement fields and/or files with the incoming communications signal in the telecommunications network. The telecommunications network transmits the data message and the incoming communications signal to the called telephone number. The PC or IP communications device associated with the called telephone number receives the data message. The data message is deciphered, associated with locally stored announcement fields and/or files, and otherwise transformed to play the audio caller identification announcement.

Abstract: A communication terminal handling caller information, received from a calling communication terminal, comprises a processor controlling a phonebook database containing phone numbers and associated identification information. Upon detection of an incoming call, the processor analyses whether caller information is provided in association with said incoming call. The processor temporarily stores said caller information, if present. The processor compares said caller information with the identification information already present in the phonebook database, and the processor provides means for the user to store in a database of the communication terminal parts of the caller information not present in the database as identification information associated with the caller, the database including at least a phonebook database.

Abstract: A hands-free circuit (10) and method produces audio information (90) corresponding to voice tag information (60) stored either in the hands-free circuit (10) or in a wireless device (320). The hands-free circuit includes a wireless local area network (WLAN) transceiver (20), memory (40) and a speech processor (30). For example, the wireless local area network transceiver (20) may be a Bluetooth transceiver that communicates with the wireless device (320) and receives wireless device information (80). The wireless device information (80) may represent caller identification information, call processing information relating to the status of a call, phone status information or any suitable information. The speech processor (30) produces audio information (90) corresponding to the voice tag information (60). According to one embodiment, the speech processor (30) produces speech synthesized wireless device information (80), in-band ring tone information or any suitable information.

Abstract: Contact records are stored. Each record has values in respective fields, including first and second fields and a contact identifier field. A communication, that includes a network identifier, is received. Which of the records matches the identifier is determined based on the value in the respective record's contact identifier field matching the identifier. If multiple records match the identifier and those matching records have a common value in the first field, then the common value is displayed without duplication.

Abstract: Systems for providing a tune master caller identification (ID) device include a telecommunications network and a caller device configured to provide caller identification information for an incoming telephone call, and a tune master caller ID device that is coupled to a telephone device. The tune master caller ID device receives caller identification information, associates a tune with the caller identification information, and plays the tune associated with the caller identification. The telephone device coupled to the tune master caller ID device provides telephone call processing capabilities. Other systems and methods are also provided.

Abstract: A method for caller identification notification, including determining caller identification information associated with a telephone call to a first device. The method further includes sending a notification to a second device when the caller identification information matches a user defined list of caller identification information.

Abstract: In a VoIP communication apparatus which receives a call number from one telephone device and judges whether the call number coincides with any of plural telephone numbers managed by a call server, a symbol storing section which stores respective symbol correspondence data formed by writing a distinguishable predetermined bit value into different predetermined bit positions corresponding to respective symbols used for expressing the telephone number; a number scope storing section which stores respective figure correspondence data each formed by writing the predetermined bit value into at least one the same predetermined bit position corresponding to more than one usable symbol on corresponding figure; and a collating and judging section which respectively collates the symbol correspondence data corresponding to the symbols on respective figures in the call number with the figure correspondence data of the same figure and judges whether the call number is contained in these telephone numbers are provided.

Abstract: The present invention provides a call-return process and system, wherein a called party can return a missed call to a caller's private number. A forwarded call is received by a call management system, wherein the forwarded call was originally directed by a caller to a first telephone line associated with a user. The call management system receives call signaling information, including a phone number, associated with the caller. The call management system then determines whether the phone number is a private phone number or a public phone number. If the phone number is private, the call management system notifies the user of the call, and without revealing the caller's phone number to the user, enables the user to return the caller's call.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a media content processor having a controller adapted to establish communications with a voicemail system, receive a caller identification (ID) associated with a voicemail message stored in the voicemail system, detect a match between the caller ID and one among one or more communication identifiers recorded in an entry of an address book, retrieve an image excerpt associated with the entry of the address book, present the image excerpt at a media device to identify a calling party that recorded the voicemail message. Other embodiments are disclosed.

Abstract: A displayed name is assigned to a telephone number on a first communication terminal of a communication system, the telephone number of a second communication being detected on the first terminal or the communication system during a connection between the first and second terminals. The displayed name is transmitted to the communication system and stored along with the telephone number once the displayed name has been input.

Abstract: Conventionally, when a mobile phone receives an incoming call and no response is made to the call, the user can only recognize the name or phone number of a caller, plus the incoming time, by the incoming call history list. Also, if no response is made to an incoming call in the call waiting function, the user cannot identify the caller later. The present communication apparatus displays an image of a caller of an incoming call to which no response has been made after reception of the incoming call ends. This makes it possible for the user to identify the caller by the image. Further, the present communication apparatus displays an image of a caller of an incoming call in the call waiting function after the conversation ends. This enables the user to identify the caller later.

Abstract: Methods and systems are disclosed for providing Programmable Caller ID Screening services. One method monitors a telephone call for a call screening request for commercial, residential, and other identifiers of incoming calls. An action is taken in response to the call screening request. The action could be playing an announcement, terminating the connection, forwarding to voice mail, storing the ICLID information in a database, adding the ICLID information to a Do Not Call list, updating a subscriber's profile with the ICLID information, and/or storing the ICLID information in a subscriber's blocked communications list. The call screening request may comprise a Dual-Tone Multi-Frequency, a softkey entry, and/or a data message. Subsequent incoming calls from the calling telephone number are characterized as undesirable and are screened from alerting or otherwise establishing a communications connection to the called telephone number.

Abstract: An automated telephone assistant device and associated methods including a base unit in communication with a telephone network, wherein the base unit is operable for executing a first algorithm disposed within the base unit and selectively allowing a telephone call received from the telephone network to be transmitted to a telephone handset belonging to a user and selectively preventing the telephone call received from the telephone network from being transmitted to the telephone handset belonging to the user.

Abstract: A method for adjusting caller ID information includes receiving at a call device a caller ID message that includes a calling number. An address book associated with the call device is searched. An address book telephone number having the matching area code or local exchange number is analyzed to determine if the first digits of both address book phone number and calling number constitute a “1.” If the first digit in both numbers is the same, the calling number is stored unadjusted, while if the first digits differ, the calling number is adjusted. A method for adjusting caller ID information includes comparing the format of a received calling phone number to a set of predetermined criteria that are used to enable a “truncate” function in a context-sensitive “delete” button only when a predetermined criterion is met.

Abstract: According to a disclosed embodiment, an incoming call from a first telephone number is received (310). A variable indicating the number of calls received from the first telephone number is incremented (312). The variable is compared to a threshold variable (316). Subsequently, the user is prompted to save the first telephone number in an address book (319) when the variable indicating the number of times an incoming call is received from the first telephone number is equal to, or greater than, the threshold variable. The first telephone number is then stored in the address book. Moreover, an apparatus can be assembled (200) to provide cellular telephone users with, for example, instructions and information via a speaker (228) and an LCD display (238). The apparatus is configured to provide instructions and information to the cellular telephone user at appropriate times, thereby increasing the cellular telephone's usefulness.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a set top box having a controller to present media content to a user, receive a message, and selectively cease presentation of the media content until after the message is reviewed. Additional embodiments are disclosed.

Abstract: According to an aspect of the embodiment provides a communication terminal for communicating in a network. The terminal receives from another communication terminal a request includes an obscured call information for obscuring an identification information. The communication terminal obscures the identification information after receiving the request.

Abstract: An audio caller identification system and method are provided. A caller identification device of a called party's telephone, whether integrated with the telephone or stand-alone, includes a speaker for audibly alerting the called party to the nature of an incoming call. A speech synthesizer in concert with an audio caller ID program may audibly identify a name and/or number of the calling party displayed on the called party's caller ID device, including descriptive terms for calling parties such as “private,” “unlisted,” or “out of the area.” When the called party's telephone begins to ring, the called party may listen to the audio identification of the calling party for a quick screening without having to go to the telephone to read the caller ID.

Abstract: It is one objective of the present invention to provide a private branch exchange that can identify calls to be routed to an extension phone group. A private branch exchange according to this invention comprises: a caller information detector for, when a call is received, obtaining caller information; a group incoming call table in which two or more extension numbers are correlated with an extension incoming call group number; and an incoming call group controller for, when a call received through the telephone line is for an extension incoming call group number, extracting from the group incoming call table extension numbers that are correlated with the extension incoming call group number and transmitting an incoming call signal to extension phones corresponding to the extension numbers, and also for storing, in a group incoming call log table, a caller number that is obtained by the caller information detector.

Abstract: A phone number identification apparatus (100) includes a controlling module (10), a storage module (12), a calculating module (13) and a displaying module (14). The controlling module controls the receiving module, the storage module, the calculating module and the displaying module. The storage module is connected to the controlling module and stores phone numbers and names corresponding to the phone numbers. The calculating module is connected to the storage module and transforms incoming phone numbers and stored phone numbers into codes in the form of numerical values, and compares the codes of the incoming phone numbers and the codes of the stored phone numbers. The displaying module is connected to the controlling module and displays the incoming phone number or the name corresponding to a stored phone number which is identical to the incoming phone number according to the result of comparisons.

Abstract: A method, system, and computer program product for routing network traffic (calls in a Voice over Internet Protocol (VoIP)), which expands the capabilities of existing systems by providing faster and more efficient direction of network traffic, is disclosed. A routing management system includes a routing manager which maintains a list of local routes, establishes and manages connections to the routing server(s), exports routes to the routing server(s), imports disseminated routes from the routing server(s), obtains static global and dynamic routes from the routing server(s), caches those routes for future use, finds all matching routes for a particular number dialed by the user, and prioritizing those routes based on timing, access and ordering information.