Call Or Terminal Access Alarm Or Control Patents (Class 379/188)
  • Patent number: 10721351
    Abstract: Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user's account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.
    Type: Grant
    Filed: August 2, 2017
    Date of Patent: July 21, 2020
    Assignee: Global Tel*Link Corporation
    Inventor: Stephen Lee Hodge
  • Patent number: 10671595
    Abstract: A method may include maintaining first data structure with records organized in a first hierarchy, and maintaining a second data structure with records organized in a second hierarchy. The method may also include receiving a first change request for a value stored in a first record. The first change request may be received from a parent in the first data structure of the first record. The method may additionally include changing the first value according to the first change request, and receiving a second change request for the value stored in the first record. The second change request may be received from a parent in the second data structure of the first record. The method may further include sending a notification to the parent in the first data structure that the parent in the second data structure is attempting to change the first record.
    Type: Grant
    Filed: September 29, 2014
    Date of Patent: June 2, 2020
    Assignee: ORACLE INTERNATIONAL CORPORATION
    Inventors: Anadi Upadhyaya, Ty Hayden
  • Patent number: 10630776
    Abstract: Handling a system blocking call which includes: registering a first computer device with a second computer device having a monitoring application, the monitoring application monitoring operations on the second computer including a blocking call wherein the blocking call is an operation that has stalled while waiting for input from a user of the first computer device; responsive to the blocking call on the second computer device, notifying the first computer device of the blocking call; receiving by the second computer device an input from the first computer device responsive to the blocking call; analyzing by the monitoring application the input; and processing by the second computer device the input to resolve the blocking call.
    Type: Grant
    Filed: January 13, 2017
    Date of Patent: April 21, 2020
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Subhajit Bhuiya, Vijay Ekambaram, Ashwin M. Narvekar
  • Patent number: 10601982
    Abstract: The present disclosure describes a monitoring environment that monitors an activity for activity that may be indicative of being prohibited by the local, the state, and/or the national governing authorities, namely suspicious activity, or activity that is prohibited by the local, the state, and/or the national governing authorities, namely prohibited activity. The monitoring environment verifies the activity is actually being monitored within the monitoring environment. The verification can require one or more monitoring persons monitoring the activity to perform one or more tasks to verify their attentiveness in monitoring the activity.
    Type: Grant
    Filed: February 22, 2019
    Date of Patent: March 24, 2020
    Assignee: Global Tel*Link Corporation
    Inventor: Stephen Lee Hodge
  • Patent number: 10574808
    Abstract: Embodiments are provided for automatically setting an alert mode on a wireless device. Scheduling data is received which defines a predetermined period utilized to set the alert mode. The scheduling data may be received either by direct input in the wireless device or alternatively from an external edge device, such as a network server, in a communications network. In response to receiving the scheduling data, an alert mode on the wireless device is automatically set for the predetermined period. The alert mode may include a silent alert mode on the wireless device. The wireless device may include a sensor for receiving data indicative of a current external state. The sensor data may include location data, temperature data, and ambient noise data. The received sensor data may be utilized to automatically trigger the setting of an alert mode in the wireless device.
    Type: Grant
    Filed: July 25, 2016
    Date of Patent: February 25, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Quenton Gilbert, James Carlton Bedingfield, Sr., Steven Tischer
  • Patent number: 10531041
    Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.
    Type: Grant
    Filed: October 30, 2018
    Date of Patent: January 7, 2020
    Inventor: Chris Talbot
  • Patent number: 10529338
    Abstract: Embodiments of the present invention perform speaker identification and verification by first prompting a user to speak a phrase that includes a common phrase component and a personal identifier. Then, the embodiments decompose the spoken phrase to locate the personal identifier. Finally, the embodiments identify and verify the user based on the results of the decomposing.
    Type: Grant
    Filed: June 26, 2018
    Date of Patent: January 7, 2020
    Assignee: Nuance Communications, Inc.
    Inventors: Almog Aley-Raz, Kevin R. Farrell, Oshrit Yaron, Luca Scarpato
  • Patent number: 10516657
    Abstract: A system is disclosed that includes a processor including watermark logic to output a first watermark to an output device that outputs a first watermark signal, based on the first watermark, to an acoustic transmission medium. The processor also includes recording logic to capture, at a first time period, an authentication submission comprising the first watermark signal convolved, via the acoustic transmission medium, with a first passphrase signal. The system also includes a dynamic random access memory (DRAM). Other embodiments are disclosed and claimed.
    Type: Grant
    Filed: April 24, 2014
    Date of Patent: December 24, 2019
    Assignee: McAfee, LLC
    Inventors: Igor Muttik, Adam Marek, Alex Nayshtut
  • Patent number: 10505871
    Abstract: A messaging server with a future message storage space for future messages, each being a sender created message not yet delivered to a recipient that has an associated sender specified message delivery time. Recipient specific delivery block details are specified for a set of delivery blocks for future messages. The future messages are received processed and stored. Until the respective sender specified message delivery time a respective one of the set of senders is able to retract and edit a corresponding one of the future messages. Future messages are delivered at the delivery time consistent with the delivery blocks. After delivery the sender is unable to retract and edit a corresponding delivered message. Future messages do not alert a recipient of arrival until the sender established delivery time, which minimizes cognitive distractions and provides the sender with notice for anticipating a time of response, without overly distracting the recipient.
    Type: Grant
    Filed: November 30, 2017
    Date of Patent: December 10, 2019
    Inventor: Sandeep Jain
  • Patent number: 10402413
    Abstract: A processor may include a plurality of processing elements and a hardware accelerator for selecting data elements. The hardware accelerator may: access an input data set comprising a set of data elements, each data element having a score value; increment bin counters based on the score values of the set of data elements, each bin counter to count a number of data elements with an associated score value; determine a cumulative sum of count values for a sequence of bin counters, the sequence beginning with a first bin counter of the plurality of bin counters; identify a second bin counter in the sequence of bin counters at which the cumulative sum reaches a selection quantity N; and generate an output data set based on a comparison of the set of data elements to a threshold score associated with the second bin counter.
    Type: Grant
    Filed: March 31, 2017
    Date of Patent: September 3, 2019
    Assignee: Intel Corporation
    Inventors: Mahesh Mamidipaka, Srivatsava Jandhyala, Anish N K, Nagadastagiri Reddy C, Sreenivas Subramoney
  • Patent number: 10375232
    Abstract: A voicemail system for providing voicemail services to a secure facility. An embodiment of the voicemail system includes an internet router provided at a facility for communicating with a call processing center that is located outside the facility. A database at the call processing center stores voicemail messages, a call interface receives and stores voicemail messages for residents of the facility, a resident interface provides a plurality of residents of the facility with access to the stored voicemail messages via a telephone located at the facility, and a web server provides a plurality of authorized users access to the stored voicemail messages via a website.
    Type: Grant
    Filed: February 12, 2015
    Date of Patent: August 6, 2019
    Assignee: INTELMATE LLC
    Inventors: Richard Torgersrud, Kevin O'Neil
  • Patent number: 10367935
    Abstract: There is a growing problem in correctional facility telecommunications systems in which parties on a voice call may connect inmate callers with restricted parties. Prison communication systems monitor calls to prevent such activity, but in Voice over Internet Protocol (VoIP) environments such systems may fail to detect this activity. The present disclosure provides details of a system and method for using SIP messages common in VoIP environments to detect illicit activity initiated by a party on a voice call within a controlled environment. Scenarios are detected in which a called party connects an inmate caller to a restricted party via three-way call conferencing, call forwarding, or other call features. Corrective actions are then taken when such activity is detected, such as call blocking or alerting officials illicit activity is occurring.
    Type: Grant
    Filed: January 8, 2018
    Date of Patent: July 30, 2019
    Assignee: Global Tel*Link Corporation
    Inventors: Stephen Hodge, Eric Gonzalez
  • Patent number: 10318722
    Abstract: Embodiments for using power charge management authorization for a user equipment (UE) by a processor. A power charging session is authorized by firmware of the UE for charging the UE using a cryptographic handshake between the UE and a power charging station.
    Type: Grant
    Filed: October 31, 2016
    Date of Patent: June 11, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Itzhack Goldberg, Harry R. McGregor, Yossi Mesika, Christopher B. Moore
  • Patent number: 10296182
    Abstract: A Managed Access System (MAS) at a correctional facility includes a local database for storing data relevant to authorized and unauthorized cellular communications activity, and a graphical user interface (GUI) for accessing the data and adjusting MAS settings. The local database is capable of synchronization with a remote database at a central facility. The central facility may include a processing system having code for monitoring the MAS and, in some configurations, additional MASs located at other correctional facilities. The code and the remote database may be configured to interface with the local databases at these other correctional facilities. A synchronization operation between the remote database and one or more local databases may be performed by a user with appropriate permissions. In this manner, an authorized user at the central facility can access the different MAS systems at different correctional facilities and manage the data or settings.
    Type: Grant
    Filed: April 12, 2016
    Date of Patent: May 21, 2019
    Assignee: Shawntech Communications, Inc.
    Inventor: Daniel Anthony DeCerbo, Jr.
  • Patent number: 10282958
    Abstract: A portable device is equipped with a signaling circuit that responds to a searching signal (e.g., hand clap, light flash, RF signal, infrared light) generated to locate the portable device when it is misplaced or lost. The device generates a location signal to enable the user to find the device. The location signal may be an audible, light, vibration, or other signal that calls attention to the device to enable the user to find it. The device may also sense events which cause it to disable the sensor, render it less sensitive, or suppress the generation of the location signal. The sensed event is any event, e.g., heat, motion, which indicates that the device is not, in fact, lost.
    Type: Grant
    Filed: December 22, 2017
    Date of Patent: May 7, 2019
    Inventor: Gary Stephen Shuster
  • Patent number: 10277640
    Abstract: A system is described herein that facilitates the monitoring of inmate communications. The system provides a remotely-accessible means for a reviewer to monitor a call between an inmate and another person. The system includes a monitoring server and a monitoring station. The monitoring server is configured to receive a call and call information from a communication center and process the call for monitoring, schedule a review of the call; and store the call, the call information, and scheduling data. The monitoring station is configured to receive the call and the call information from the monitoring server based on the scheduling data, and to display the identifying information and facilitate the review of the call.
    Type: Grant
    Filed: January 29, 2018
    Date of Patent: April 30, 2019
    Assignee: Global Tel*Link Corporation
    Inventor: Stephen Lee Hodge
  • Patent number: 10269374
    Abstract: In an approach to determining speech effectiveness, one or more computer processors receive speech input. The one or more computer processors determine, based, at least in part, on the received speech input, a first speaking mode. The one or more computer processors detect, based, at least in part, on the first speaking mode, at least one aspect of the received speech input. The one or more computer processors determine, based, at least in part, on the first speaking mode and the detected at least one aspect of the received speech input, whether a rate of occurrence of the detected at least one aspect of the speech input exceeds a pre-defined threshold. Responsive to determining a rate of occurrence of the detected at least one aspect of the speech input exceeds a pre-defined threshold, the one or more computer processors notify a user.
    Type: Grant
    Filed: May 18, 2016
    Date of Patent: April 23, 2019
    Assignee: International Business Machines Corporation
    Inventors: Patrick A. Spizzo, Sara H. Waggoner, Kaleb D. Walton, Aaron T. Wodrich
  • Patent number: 10255922
    Abstract: In some implementations, a single registration utterance that includes a hotword and an introduction declaration is received. A user is registered, including training a text-dependent speaker identification model using the hotword of the single registration utterance and training a text-independent speaker identification model using the introduction declaration of the single registration utterance. An authentication utterance by the user that includes the hotword and a voice command that is different from the introduction declaration is received. The user is authenticated, including processing the hotword of the authentication utterance using the text-dependent speaker identification model and processing the voice command using the text-independent speaker identification model.
    Type: Grant
    Filed: June 24, 2016
    Date of Patent: April 9, 2019
    Assignee: Google LLC
    Inventors: Matthew Sharifi, Dominik Roblek
  • Patent number: 10242328
    Abstract: The present disclosure is directed to tracking telecommunication expenses. In some implementations, a method includes aggregating data associated with telecommunication services used by an employee. One or more policies of an enterprise are automatically identified for evaluating the used services. The enterprise policies are associated with the employee. A violation of one or more enterprise policies is determined based, at least in part, on comparing the aggregated data to the enterprise policies.
    Type: Grant
    Filed: August 16, 2007
    Date of Patent: March 26, 2019
    Assignee: Service Bureau Intel S.A.
    Inventor: Claudio Marcelo Lopez
  • Patent number: 10216943
    Abstract: Dynamic security questions. In an embodiment of the invention, a security question and one or more rules for generating an answer to the security question are received. The security question and the rules for generating and answer to the security question are associated with security credentials of a user. For authentication, a first answer to a security question associated with a user is received. One or more rules for generating an answer to the security question are retrieved. A second answer to the security question is generated, based on the retrieved rules. The first answer is compared with the second answer, and the user is authenticated, based on the first answer matching the second answer.
    Type: Grant
    Filed: December 17, 2015
    Date of Patent: February 26, 2019
    Assignee: International Business Machines Corporation
    Inventors: Hariharan Krishna, Arun Ramakrishnan, Ashrith Shetty, Rohit Shetty
  • Patent number: 10216380
    Abstract: Methods, systems and computer readable media for network device management and visualization are disclosed.
    Type: Grant
    Filed: January 19, 2018
    Date of Patent: February 26, 2019
    Assignee: AVAYA INC.
    Inventors: Biswajit Kanungo, Pramod Bangalore, Ravi Palaparthi
  • Patent number: 10206064
    Abstract: There is a growing problem in correctional facilities in which contraband devices may be smuggled into a correctional facility. These devices are not subject to the typical monitoring and control provided by the inmate communication system provided by the correctional facility, and thus pose a significant security risk. The present disclosure provides details of a system and method that leverages the sanctioned mobile devices and the wireless infrastructure of the inmate communication system to scan for and triangulate the location of contraband devices. The mobile and wireless infrastructure devices scan for transmissions indicative of a contraband device and send alerts to each other and to a central monitoring system. The central monitoring system then leverages multiple alerts to determine a location of the contraband device using multiple triangulation techniques. The triangulation may also be performed by the mobile devices themselves.
    Type: Grant
    Filed: December 14, 2016
    Date of Patent: February 12, 2019
    Assignee: GLOBAL TEL*LINK CORP.
    Inventor: Stephen L. Hodge
  • Patent number: 10169619
    Abstract: Embodiments for physical token based secured charge management of a user equipment (UE) by a processor. A power charging session is authorized by firmware of the UE for charging the UE upon detecting one or more physical authentication tokens within a selected area of a power charging source or on the power charging source itself, or combination thereof.
    Type: Grant
    Filed: October 31, 2016
    Date of Patent: January 1, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Itzhack Goldberg, Harry R. McGregor, Yossi Mesika, Christopher B. Moore
  • Patent number: 10129505
    Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party for a predetermined time period, the visual indication indicating that the VRS call is originating from a corrections facility.
    Type: Grant
    Filed: October 26, 2017
    Date of Patent: November 13, 2018
    Inventor: Chris Talbot
  • Patent number: 10120919
    Abstract: A system and method for the automated monitoring of inmate telephone calls as well as multi-modal search, retrieval and playback capabilities for said calls. A general term for such capabilities is multi-modal audio mining. The invention is designed to provide an efficient means for organizations such as correctional facilities to identify and monitor the contents of telephone conversations and to provide evidence of possible inappropriate conduct and/or criminal activity of inmates by analyzing monitored telephone conversations for events, including, but not limited to, the addition of third parties, the discussion of particular topics, and the mention of certain entities.
    Type: Grant
    Filed: January 23, 2017
    Date of Patent: November 6, 2018
    Assignee: Global Tel*Link Corporation
    Inventors: Andreas M. Olligschlaeger, Jim Rokosky
  • Patent number: 10063700
    Abstract: In systems and methods for inbound phone or video calling to intelligent controlled-environment facility resident media and/or communications devices utilizing inbound calling subscriptions, each inbound calling account associates a non-resident with an address identifier of a controlled-environment facility resident media and/or communications device. An authenticating server, or the like validates, and re-validates identification of the non-resident associated with each inbound calling account at a predetermined time interval for each inbound calling account.
    Type: Grant
    Filed: September 12, 2017
    Date of Patent: August 28, 2018
    Assignee: Securus Technologies, Inc.
    Inventors: Luke Keiser, Scott Passe, Krishna Balantrapu, Alexander Noland
  • Patent number: 10063694
    Abstract: A system for multilingual authentication access to a communication system in a controlled environment is disclosed. The system includes a communication subsystem that connects a communication between a first communication device and a second communication device, wherein the first communication device is used by the inmate of the correctional facility. The system also includes a profile subsystem configured to store profile information of the inmate associated with the first communication device.
    Type: Grant
    Filed: September 15, 2017
    Date of Patent: August 28, 2018
    Assignee: Global Tel*Link Corporation
    Inventor: Stephen L. Hodge
  • Patent number: 10051135
    Abstract: Information associated with a communication is gathered at a switching point during the routing process to determine subscriber metric information associated with an active service identifier. The information relates to the originator of the communication and the target. The information is compared to a provider database to determine a carrier originally associated with the active service identifier. The information is then compared to a porting database to determine if the active service identifier was ported, and if so, to which carrier the active service identifier was ported. A determination can then be made regarding which carrier is associated with the active service identifier. The data may be aggregated for a large amount of switched communications, representing a large amount of active service identifiers for a given market. Thus, a number of subscribers for a given carrier in a given market may be determined.
    Type: Grant
    Filed: August 29, 2014
    Date of Patent: August 14, 2018
    Assignee: AT&T Mobility II LLC
    Inventor: Gregory Evan Mishkin
  • Patent number: 10014978
    Abstract: An apparatus and method for processing a data signal transferred using a specific data protocol, DP, said apparatus comprising a decoding unit configured to decode stepwise the data signal according to the used data protocol, wherein said decoding unit is adapted to decode in a decoding step rising and falling signal edges as an intermediate decoding result; and a decoding result labelling unit configured to provide intermediate decoding result labels, L, for the data signal, DS, after each decoding step performed by said decoding unit and configured to map the provided decoding result labels, L, to the data signal, DS.
    Type: Grant
    Filed: August 31, 2015
    Date of Patent: July 3, 2018
    Assignee: ROHDE & SCHWARZ GMBH & CO. KG
    Inventors: Armin Horn, John Galbraith, Joe Zhang, Robin Hoeye
  • Patent number: 10015670
    Abstract: A mobile phone number that is been provided by a customer during enrollment is verified for use. SS7 protocol data associated with the mobile phone number is collected and evaluated, and if the condition of the subscriber account associated with phone number has changed or is inconsistent with the circumstances surrounding the enrollment of the phone number, the phone number is designated as one that is not to be called.
    Type: Grant
    Filed: July 13, 2015
    Date of Patent: July 3, 2018
    Assignee: Early Warning Services, LLC
    Inventors: Eric Woodward, Aaron Bartrim, Betty Chan-Bauza, Rodger Desai, Matt Brown, Chris Cunningham
  • Patent number: 9930171
    Abstract: A controlled-environment facility communications management system, and/or the like, receives an indication of an electronic communication request with a telephone number initiated by, or to, a resident of a controlled environment facility. The controlled-environment facility communications management system, and/or the like, accesses a line information database and determines, based on the contents of the line information database, whether the telephone number is an Internet Protocol (IP) telephone number. The controlled-environment facility communications management system, and/or the like, takes action with respect to the electronic communication in response to identification of the telephone number as an IP telephone number.
    Type: Grant
    Filed: June 28, 2016
    Date of Patent: March 27, 2018
    Assignee: Securus Technologies, Inc.
    Inventor: Isaac Parampottil
  • Patent number: 9923936
    Abstract: A system is described herein that facilitates the monitoring of inmate communications. The system provides a remotely-accessible means for a reviewer to monitor a call between an inmate and another person. The system includes a monitoring server and a monitoring station. The monitoring server is configured to receive a call and call information from a communication center and process the call for monitoring, schedule a review of the call; and store the call, the call information, and scheduling data. The monitoring station is configured to receive the call and the call information from the monitoring server based on the scheduling data, and to display the identifying information and facilitate the review of the call.
    Type: Grant
    Filed: May 12, 2017
    Date of Patent: March 20, 2018
    Assignee: Global Tel*Link Corporation
    Inventor: Stephen Lee Hodge
  • Patent number: 9871915
    Abstract: Disclosed is a voice message exchange system and method for improving communication between an inmate and a third party by enabling the inmate to leave a message when a call is not answered and further allowing the third party who receives the message to reply with a message to the inmate. Additionally, outside parties that meet the institution's requirements can leave messages for inmates at any time. The present invention can be used as an add-on to legacy inmate call management systems or incorporated internally into an inmate call management system. The system also provides monitoring, controlling, recording, and billing means.
    Type: Grant
    Filed: November 19, 2015
    Date of Patent: January 16, 2018
    Assignee: Value Added Communications, Inc.
    Inventors: Stephen Hodge, David Woody
  • Patent number: 9866683
    Abstract: There is a growing problem in correctional facility telecommunications systems in which parties on a voice call may connect inmate callers with restricted parties. Prison communication systems monitor calls to prevent such activity, but in Voice over Internet Protocol (VoIP) environments such systems may fail to detect this activity. The present disclosure provides details of a system and method for using SIP messages common in VoIP environments to detect illicit activity initiated by a party on a voice call within a controlled environment. Scenarios are detected in which a called party connects an inmate caller to a restricted party via three-way call conferencing, call forwarding, or other call features. Corrective actions are then taken when such activity is detected, such as call blocking or alerting officials illicit activity is occurring.
    Type: Grant
    Filed: March 13, 2017
    Date of Patent: January 9, 2018
    Assignee: Global Tel*Link Corporation
    Inventors: Stephen Hodge, Eric Gonzalez
  • Patent number: 9832319
    Abstract: A system and method provide an indication by a calling device of a transfer preference for an interaction with a called device. The called device is enabled or restricted to transfer the interaction based on the transfer preference. The transfer preference is provided by a session initiation protocol or various other call topologies.
    Type: Grant
    Filed: June 13, 2014
    Date of Patent: November 28, 2017
    Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: Herbert W. A. Ristock, Grygoriy Budilovsky, Vyacheslav Zhakov
  • Patent number: 9832313
    Abstract: Systems and techniques are disclosed for establishing inbound calls and outbound calls involving inmates and outside parties. One exemplary technique receives input identifying authorized sources who are authorized to initiate and conduct calls with an inmate and stores a list of the authorized sources. The list, for example, can include telephone numbers, VOIP caller identifiers, and/or call privileges associated with the sources. The technique receives an inbound call directed to the inmate and determines whether the source of the inbound call is authorized or not, for example, by comparing information about the source with information in the list of authorized sources and/or based on the call privileges. If the source is authorized, the call is permitted. If not the technique routes the call to a payment interface for the caller to provide payment information.
    Type: Grant
    Filed: June 15, 2017
    Date of Patent: November 28, 2017
    Assignee: CONFINEMENT TELEPHONY TECHNOLOGY, LLC
    Inventors: Zachary Alan Way, Timothy Edwin Pabon, Todd Russell Thomasson, Rick Allen Lubbehusen
  • Patent number: 9826003
    Abstract: Systems and techniques for permitting, establishing, monitoring and controlling VOIP calls based on messages from outside parties, outside party availability information, institution's call restriction information, and/or account holder preferences. In one example, a message from an outside party app on an outside party computing device is receive by an inmate app on an inmate device. The inmate device displays the message at the inmate calling app including a request for the inmate to call the outside party device during a time period. When the inmate initiates a call to the outside party the call is permitted or not permitted based on determining whether the call is within the specified time period.
    Type: Grant
    Filed: May 23, 2017
    Date of Patent: November 21, 2017
    Assignee: CONFINEMENT TELEPHONY TECHNOLOGY, LLC
    Inventors: Todd Russell Thomasson, Timothy Edwin Pabon, Zachary Alan Way, Johnnie Richard Tayloe, Margaret Suzanne Haffner
  • Patent number: 9772766
    Abstract: A system for creating an interactive banking experience includes: a facility for housing the interactive banking experience; a first electronic computing device for controlling the interactive banking experience, the interactive banking experience comprising one or more banking workflow scenarios; an environmental control system for creating ambient conditions corresponding to the one or more banking workflow scenarios; and a detection system for detecting gestures and voice commands from a user, the gestures and voice commands being used to activate workflow steps in the one or more banking workflow scenarios.
    Type: Grant
    Filed: January 28, 2014
    Date of Patent: September 26, 2017
    Assignee: Wells Fargo India Solutions Private Limited
    Inventors: Aveek Kumar Mukherjee, Sunil Cherian Korah, Sudheendranath R. Bhatt, Sukesh Krishnamoorthy
  • Patent number: 9727745
    Abstract: A method of transmitting data from an image forming apparatus, the method including: receiving identification information of a destination of the data; determining whether to transmit the data to the destination corresponding to the received identification information based on a security policy of the image forming apparatus; and transmitting the data to the destination in response to the destination being determined to be a destination to where the data is allowed to be transmitted, based on the security policy.
    Type: Grant
    Filed: May 28, 2014
    Date of Patent: August 8, 2017
    Assignee: S-PRINTING SOLUTION CO., LTD.
    Inventor: Hyun-wook Park
  • Patent number: 9691392
    Abstract: A voice biometrics system adapted to authenticate a user based on speech diagnostics is provided. The system includes a pre-processing module to receive and pre-process an input voice sample. The pre-processing module includes a clipping module to clip the input voice sample based on a clipping threshold and a voice activity detection module to apply a detection model on the input voice sample to determine an audible region and a non-audible region in the input voice sample. The pre-processing module includes a noise reduction module to apply a noise reduction model to remove noise components from the input voice sample. The voice biometrics system includes a feature extraction module to extract features from the pre-processed input voice sample. The voice biometrics system also includes an authentication module to authenticate the user by comparing a plurality of features extracted from the pre-processed input voice sample to a plurality of enrollment features.
    Type: Grant
    Filed: March 16, 2016
    Date of Patent: June 27, 2017
    Assignee: UNIPHORE SOFTWARE SYSTEMS
    Inventor: Umesh Sachdev
  • Patent number: 9692889
    Abstract: A method of automatically distributing phone call recordings to interested parties generally includes associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.
    Type: Grant
    Filed: June 20, 2013
    Date of Patent: June 27, 2017
    Assignee: DSI-ITI, LLC
    Inventors: James P. Rokosky, Thomas C. Gerlach, Anthony R. Bambocci
  • Patent number: 9686393
    Abstract: A method, system, and computer program product, include receiving a request for registration from a service provider, the request for registration comprising characteristic information of a service call to be initiated, determining whether the service receiver has authorized the request for registration, and upon the service receiver having authorized the request for registration, registering the characteristic information of the service call for the service receiver to enable the identification of the service call.
    Type: Grant
    Filed: September 21, 2016
    Date of Patent: June 20, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Keke Cai, Bai Chen Deng, Dongxu Duan, Zhong Su, Li Zhang, Xiaolu Zhang, Shiwan Zhao
  • Patent number: 9609498
    Abstract: The present invention relates to a security control method and device for emergency calls in a mobile communication system, and the security control method in a mobile communication system supporting emergency calls according to an embodiment of the present invention comprises: a step in which a terminal transmits a message containing terminal security capabilities to a source network during handover in an emergency call; a step in which a mobility manager of the source network transmits, to a mobility manager of a target network, the message containing terminal security capabilities; a step in which the mobility manager of the target network transmits, to a base station of the target network, a hand-over request message containing the terminal security capabilities; and a step in which, after the hand-over preparation procedure has been completed, a base station of the source network transmits, to the terminal, a hand-over command message containing the terminal security capabilities.
    Type: Grant
    Filed: June 21, 2011
    Date of Patent: March 28, 2017
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Kyung-Joo Suh, Jae-Chon Yu, Seung-Hoon Choi
  • Patent number: 9609269
    Abstract: A web-based video conferencing system and method for providing remote visitation with inmates incarnated in a prison. All visitations are initiated by the inmates and no endpoint control by prison personnel is required. “Jail-hardened” terminals in the prison communicate via Internet with visitor Internet-enabled devices. Payment for services is paid by visitors using an on-line payment service relieving prison personnel of any handling of money. All calls (excluding clergy, lawyers, etc.) are typically recorded and no routine monitoring is required by prison personnel. Inmates use the “jail-hardened” terminals to initiate video conference using only a 12-key telephone style keypad. A fee-per-minute is charged. Time is tracked for each call and the call duration and remaining time for a call based upon the maximum allowed call length and an inmate's available minutes are displayed for both the visitor and the inmate.
    Type: Grant
    Filed: July 7, 2015
    Date of Patent: March 28, 2017
    Assignee: HomeWAV, LLC
    Inventor: Gary James Humphries
  • Patent number: 9552417
    Abstract: A system and method for the automated monitoring of inmate telephone calls as well as multi-modal search, retrieval and playback capabilities for said calls. A general term for such capabilities is multi-modal audio mining. The invention is designed to provide an efficient means for organizations such as correctional facilities to identify and monitor the contents of telephone conversations and to provide evidence of possible inappropriate conduct and/or criminal activity of inmates by analyzing monitored telephone conversations for events, including, but not limited to, the addition of third parties, the discussion of particular topics, and the mention of certain entities.
    Type: Grant
    Filed: May 19, 2014
    Date of Patent: January 24, 2017
    Assignee: Global Tel*Link Corp.
    Inventors: Andreas M. Olligschlaeger, Jim Rokosky
  • Patent number: 9491163
    Abstract: A method and system for authenticating delivery including the steps of receiving by a receiver a delivery information package from a deliverer over a network during a communication between the receiver and the deliverer, wherein the delivery package includes deliverer identity information, sending an authentication request of the received delivery package from the receiver to an authentication module having a hardware processor, over at least one of a call network and an additional network, and authenticating the received delivery package using the deliverer identity information.
    Type: Grant
    Filed: July 7, 2015
    Date of Patent: November 8, 2016
    Assignee: TP Lab Inc.
    Inventors: Chi Fai Ho, Shin Cheung Simon Chiu
  • Patent number: 9484037
    Abstract: Device, system, and method of liveness detection using voice biometrics. For example, a method comprises: generating a first matching score based on a comparison between: (a) a voice-print from a first text-dependent audio sample received at an enrollment stage, and (b) a second text-dependent audio sample received at an authentication stage; generating a second matching score based on a text-independent audio sample; and generating a liveness score by taking into account at least the first matching score and the second matching score.
    Type: Grant
    Filed: October 27, 2014
    Date of Patent: November 1, 2016
    Assignee: Nuance Communications, Inc.
    Inventors: Almog Aley-Raz, Nir Moshe Krause, Michael Itzhak Salmon, Ran Yehoshua Gazit
  • Patent number: 9357061
    Abstract: A method of automatically distributing phone call recordings to interested parties generally includes associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.
    Type: Grant
    Filed: September 10, 2007
    Date of Patent: May 31, 2016
    Assignee: DSI-ITI, LLC
    Inventors: James P. Rokosky, Thomas C. Gerlach, Anthony R. Bambocci
  • Patent number: 9300798
    Abstract: An Interactive Voice Response system (IVR) may answer a call and recognize call origin identifying information associated with the call. Whereupon, the IVR may retrieve at least one category of action, with respect to a resident of a controlled-environment facility, last carried out by a caller associated with the call origin identifying information. The IVR may then present the calling party an option to carry out at least one action with respect to the resident of the controlled-environment facility corresponding to at least one category of at least one action last carried out by a caller associated with the call origin identifying information. The action may be depositing money to an account maintained for the benefit of the resident of the controlled-environment facility, retrieving and hearing current and/or changed information about the resident (such as from a controlled-environment facility management system), and/or the like.
    Type: Grant
    Filed: July 2, 2014
    Date of Patent: March 29, 2016
    Assignee: SECURUS TECHNOLOGIES, INC
    Inventors: Katie Welker-Muraguri, Matthew Smith, Mckenzie Ellis
  • Patent number: 9301112
    Abstract: A computer program product includes computer readable program code embodied on a computer readable storage medium. The computer program product include computer readable program code for receiving input from a user of a first communication device identifying a second communication device and initiating a call to the second communication device, computer readable program code for receiving further input from the user of the first communication device indicating that an incoming call from the identified second communication device is an urgent call, and computer readable program code for, in response to receiving the further input from the user of the first communication device, blocking any incoming call that is not identified as an urgent call.
    Type: Grant
    Filed: August 13, 2013
    Date of Patent: March 29, 2016
    Assignee: Lenovo Enterprise Solutions (Singapore) Pte. Ltd.
    Inventors: John C. Morris, Margaret M. Quinn, Edward S. Suffern, Laura A. Weaver