Abstract: The present invention provides methods, devices, and systems for allowing a conference call participant to place a conference call on hold. Additionally, a participant is provided with a number of rejoin and/or hold options that can be executed when the participant puts the conference call on hold and takes the conference call off of hold. The rejoin and/or hold options available to the participant may vary depending upon participant preference or the nature in which the participant is rejoining the conference call.

Abstract: A method, a system, and computer readable medium comprising instructions for optimizing on-premise conferencing are provided. The method comprises receiving at least one call from at least one caller, identifying at least one on-premise call from at least one caller on the premise, collecting the at least one on-premise call from the at least one call, and connecting the at least one on-premise call to a conference call bridge via a single connection.

Abstract: Disclosed herein are methods, systems, and devices for improved audio, video, and data conferencing. The present invention provides a conferencing system comprising a plurality of endpoints communicating data including audio data and control data according to a communication protocol. A local conference endpoint may control or be controlled by a remote conference endpoint. Data comprising control signals may be exchanged between the local endpoint and remote endpoint via various communication protocols. In other embodiments, the present invention provides for improved bridge architecture for controlling functions of conference endpoints including controlling functions of the bridge.

Abstract: Systems and methods are described for improving connection to and management of conference calls. An inference/rules engine and human backed speech interpretation subsystem enable the system to efficiently use knowledge about the call to identify the caller and determine to which conference he or she should be connected. During the conference, a virtual assistant is available to interpret and execute system commands spoken by a caller, such as in a side conference accessed via DTMF tones.

Abstract: A telephone system connects a user to a plurality of telephone call participants in a sequence of calls referred to as a “call chain.” Features of each call in the chain, such as the telephone number(s) of the participant(s) to be called and the scheduled duration of the call, may be stored in a computer-readable record. A first telephone call is established between the user and the first participant in the call chain. The first telephone call may be terminated automatically by the system upon expiration of a predetermined maximum duration or when the first participant hangs up the telephone. Upon termination of the first telephone call, a second telephone call is established between the user and the second participant in the call chain. A third and subsequent telephone calls may be established between the user and the subsequent participants in the call chain in the same manner.

Abstract: A mechanism is provided that allows participants on the conference call to identify, and then mute or filter, a participant(s) responsible for introducing the noise, regardless of whether the noise is caused by transmission impairments or by the participant(s) being in a noisy location. For example, individual users could be able to press a “test” button that could block each of the participants one at a time. This would allow the source of the noise to be identified. This “test button” could be one or more of provided at the endpoint(s), be enabled through a web interface or, for example, through a dedicated conference call interface at the endpoint(s) or at the conference bridge. The blocking of each participant could occur through interaction with the main PBX using, for example, in-band signaling to the PBX. Once the source(s) of the noise is identified, noise mitigation can be applied as needed.

Abstract: An apparatus includes a base unit and cordless handsets configured to establish a call with a communication apparatus, and a storage unit configured to store information corresponding to the communication apparatus indicating whether a multi-party call among the communication apparatus and at least two of the base unit and the cordless handsets is permitted. Also, a processing unit is configured to determine whether to enable a multi-party call among one communication apparatus, and at least two of the base unit and the cordless handsets based on the information. A method for use with the apparatus can include, in response to receiving a call from one communication apparatus, determining whether to enable a multi-party call to be established among the one communication apparatus and at least two of the base unit and the cordless handsets based on the information.

Abstract: A network entity, method and computer program product are provided for effectuating a conference session. The method may include receiving a plurality of signals representative of voice communication of the participants. In this regard, the signals may be received from a plurality of terminals of a respective plurality of participants at one of the locations, each of at least some of the terminals otherwise being configured for voice communication independent of at least some of the other terminals. The method of this aspect also includes classifying speech activity of the conference session according to a speech pause, or one or more actively-speaking participants, during the conference session. The signals of the respective participants may then be mixed into a at least one mixed signal for output to one or more other participants at one or more other locations, the signals being mixed based upon classification of the speech activity.

Abstract: An in-progress call can be manipulated such that user devices in proximity to the in-progress call, but not initially part of the call, are enabled to join the in-progress call. Determining that a user device is in proximity to an in-progress call may include detection, by the user device, of an in-progress call. Alternatively, or in addition, a communication device involved in the in-progress call may detect a user device and query the user device as to whether it has permissions to join the in-progress call and, if so, whether it wants to join the in-progress call.

Abstract: When one party to an active call has momentarily stepped away from the call that has not been put on hold, the other party can record and leave a message for the party that stepped away, and then hang up. The call is monitored for return of the party that stepped away. When the returned party begins to speak, the message is immediately played to the returned party in response. In a conference, after a conferee who wishes to leave the conference, records a message and hangs up, the conference is monitored for either a break in the conversation or conversation directed to the party that left, and in response the message is played to the other conferees.

Abstract: A teleconference system for coordinating a prearranged teleconference includes a memory that stores established parameters for contacting teleconference participants. The teleconference system also includes a caller that systematically hunts and automatically calls out to designated teleconference participants over a communications network based upon the established parameters, without the need for the designated participants to call in to the teleconference.

Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.

Abstract: A system for adding a participant to an ongoing conference call is provided. The system includes a handset operable to send a message containing a prospective participant to be added to the conference call. The system also includes an application server operable to receive the message and invite the prospective participant. The application server is further operable in response to receiving an acknowledgement from the prospective participant to participate in the conference call to add the prospective participants in the conference call.

Abstract: A new system and method particularly useful in handling the audio of a “large” conference is disclosed. The system and method initially defines certain conferees as panel members, which can provide audio to and receive audio from the conference, and audience members, which only passively receive audio from the conference. In one aspect, an audience member can request to participate in the conference. By making an appropriate request, the audience member can, if system resources are adequate, participate fully as a panel member and may supply audio to the conference for at least some portion of time. Alternatively, the audience member can supply information other than audio data to the conference, such as voting data or other data allowing the audience member to participate in the conference as more than a merely passive listening participant.

Abstract: Provided is a teleconference system enabling easy participation in a conference from a place geographically apart, securing active proceeding by individual presenting of statement, and enabling drastic decrease of trouble of creating a result by the conference. Statement information inputted by an input means of a terminal device is received and temporarily held and then the received statement information is transmitted to all the terminal devices participating in a teleconference. The statement information displayed on a display means of the terminal device is sorted by an input means of the terminal device and received as statement attribute data. The received statement attribute data and the statement information are stored in an information database. Then, based on the statement attribute data and the statement information, a commitment related to the teleconference is generated.

Abstract: A system for correcting or updating a mobile identification number in a cellular telephone portion of a telematics unit installed in a vehicle allows service providers to resolve duplicate entries. A wireless service provider stores a triplicate entry in their HLR for cellular telephones associated with a number of telematics unit. The triplicate entry includes a MDN, a MIN, and an ESN. If a telematics unit's triplicate entry is an invalid combination, resulting, e.g., in call failure, the system provides an efficient mechanism whereby the service provider can update the MIN of each cellular telephone in one or more telematics units to eliminate duplicate entries.

Abstract: A management system may test network paths prior to scheduled calls. Testing network paths may include one endpoint placing a test call to an endpoint on the other end of the path. Various characteristics of the network path may be tested. If the network path fails and/or in some way does not meet the predefined characteristics for the call, an administrator may be notified and/or alternate network path may be detected and tested. The call may be rescheduled if a satisfactory network path is not found in time.

Abstract: A method of and system for optimizing interactive voice response (IVR) unit port utilization starts each call of a plurality of calls on a separate IVR unit port. The method launches an IVR call flow for each call. Each IVR call flow includes a section that is common to all of the call flows. The method conferences together on a single IVR unit port at least some of the plurality of calls for the common section of the call flow by transferring calls to the single IVR unit port when each transferred call reaches the common section. The method synchronizes the calls conferenced together on the single port by inserting into the call flow on the single IVR unit port an on-hold treatment. The method starts the common section of the call flow when all calls have been transferred to the single IVR unit port.

Abstract: A method of using an intercom on a cordless telephone during an active call. The active call is put on hold while the intercom is in use. Once the call is re-activated, the intercom is shut off. This system may be designed for a cordless telephone with one handset or a plurality of handsets.

Abstract: An audio conference of three or more communication devices is set up. An audio stream of at least one of the communication devices is identified as having an audio signal that is disruptive of the audio conference. For example, a disruption to the audio conference can be where a user has placed the audio conference on hold with music-on-hold, typing without talking, the user is speaking too loudly, the user is speaking too softly, there is echo, there is a bad connection, and the like. A feedback message is sent to the communication device associated with the audio stream with the disruptive signal. The feedback message can cause the user of the communication device who is disrupting the audio conference to take action without disrupting other participants in the audio conference.

Abstract: The discussion unit (10) for use in a conference system is disclosed, which is adapted to be connected to at least one second discussion unit (10). The discussion unit (10) comprises an essentially closed casing (410) and at least one exchangeable portion (420). The at least one exchangeable portion (420) is removably mounted to the casing (410) and at least partially covers at least one outside part (424, 412) of the casing (410). The invention allows for an easy first installation of the exchangeable portion (420). Nevertheless, after installation, the exchangeable portion (420) is difficult to remove by a user (preventing unintended removal or removal by vandalism or “play instinct”), but allowing for an easy exchange of the exchangeable portion (420) by an installer and/or a service technician.

Abstract: Method and apparatus for providing an audio conference bridge initiated remote device muting are disclosed. In a preferred embodiment, a conference bridge is configured to detect a remote mute request from a remote Voice over Internet Protocol (VoIP) device, such as a VoIP telephone. Responsive to this request, the conference bridge sends an indication to the remote VoIP device to cease transmitting audio traffic while still transmitting out-of-band DTMF data.

Abstract: Computer implemented methods and systems are provided for real to virtual communications. A request from a mobile device associated with a first participant of a virtual environment is received to communicate with an avatar associated with the virtual environment. A data store is referenced to identify a second participant of the virtual environment that is associated with the avatar. Whether the second participant is participating in the virtual environment is determined. A computer is communicated with in response to determining that the second participant is participating in the virtual environment, wherein the computer is associated with the second participant at least for participating in the virtual environment.

Abstract: A mobile communications device for connecting to a conference call hosted by an audio conference service. After receiving a meeting invitation and storing information relating thereto, the mobile communications device dials a first sequence contained in a first link to connect to the audio conference service and, subsequent to dialing the first sequence, dials a second sequence contained in a second link associated with the first link to connect to the conference call.

Abstract: A method, a system and an apparatus for performing mobile Internet protocol deregistering, includes that the network element in the ASN to which the terminal attaches detects whether the MS terminates unconventionally, and sends the message with the MS identifier of the MS which terminates unconventionally to the ASN GW/DP. The ASN GW/DP instructs the ASN GW/FA to release the link resource with the MS and release the link resource with the HA proving service for the MS.

Abstract: A method and system for providing an audio conference includes receiving audio from a moderator via a circuit-switched telephone network, transmitting a representation of the audio to a first listener group via the circuit-switched telephone network, and transmitting a representation of the audio to a second listener group via a packet-switched network. The audio conference is preferably transmitted to the first listener group and the second listener group in real-time or near real-time (e.g., within a few seconds). Although the method and system could be used with any suitable circuit-switched telephone network, the method and system are preferably used with a public switched telephone network. Further, although the method and system could be used with any suitable packet-switched network, the method and system are preferably used with the Internet.

Abstract: An apparatus in one example has: a telecommunication system having an originating switch operatively coupled to at least one terminating switch; the terminating switch having at least one terminating call feature for a respective terminating terminal operatively coupled thereto; and the telecommunication system having a terminating call feature control function such that enabling and disabling of the at least one terminating call feature for the respective terminating terminal is effected by a predetermined signal message from the originating switch. Thus, embodiments of the present method and apparatus provide a mechanism for communication from the originating switch to the terminating switch regarding the nature of the call and the kinds of terminating features that are to be applied or not applied.

Abstract: A user interface for handling multiple calls includes displaying an image associated with a first party on a first call and an image associated with a second party on a second call. When one call is active and the other call is on hold, the image associated with the party that is on the active call is visually highlighted to make it more visually prominent relative to the other image. When both calls are joined into a conference call, both images are displayed adjacent to each other and neither is visually highlighted relative to the other.

Abstract: A method and system for conferencing a landline telephone into a cellular telephone call is disclosed. In response to a landline telephone going off-hook, a cellular telephone corresponding to the landline telephone is identified. When a determination is made that the corresponding cellular telephone is currently engaged in a call, the landline telephone is conferenced into the cellular call. If the cellular telephone is subsequently disengaged from the call, the original cellular call has been effectively transferred to the landline telephone. The inventive method and system may be linked to a cellular-landline conference call service. For example, a user may subscribe to such a service so that the user may automatically transfer a call from the user's cellular telephone to the user's home or office landline telephone when that landline telephone is taken off-hook.

Abstract: Processing a communication is disclosed. A first request to establish communication is received at a redirection node from a requesting communication participant. A destination communication participant associated with the request is determined. A communication session in which the requesting communication participant, the redirection node, and the destination communication participant are participants is established, including sending to equipment associated with the destination communication participant a second request to establish communication. A communication session processing feature not provided with respect to the communication session by a telecommunication service provider associated with a service provider network used to establish and provide the communication session is made available to at least one of the requesting communication participant and the destination communication participant.

Abstract: A teleconferencing system that enables facilitator-led teleconferences in which a caller can transfer their call to a different conference group, facilitator, or another party by initiating a transfer command, such as by pushing a particular key on their telephone keypad. Application software controls a switch that automatically transfers a caller to a different conference group, facilitator, or party when a transfer-initiating act, such as pressing a key on a keypad, is sensed. The transfer is reported to the current facilitator and to the new facilitator, if any, who is provided with contact information regarding the transferring-in caller.

Abstract: A multiparty calling method, which includes initiating a multiparty call between at least a first, second and third terminal, and setting a flag in the first terminal to inform a processor of the first terminal to skip a process of closing an existing communication path between the first terminal and the second terminal, when the first terminal is disconnected with the third terminal. Further, the set flag is released when the multiparty call between the at least first, second and third terminals has been established for a predetermined time period. In addition, the first terminal preferably sets the flag when the multiparty call join command is transmitted to the network.

Abstract: A method for coordinating the remote participation of a client device in a meeting within a network comprising the client device and one or more nodes, the meeting involving a multimedia presentation. According to one embodiment, the method includes receiving an invitation for the client device to participate in the meeting, where a user will participate in the meeting using the client device. Temporal information for the meeting is stored. Furthermore, it is determined whether or not to notify the user of the meeting based on the stored temporal information or other information. In the event that the user should be notified, it is determined when to notify the user of the meeting based on the stored temporal information. One or more messages about the meeting are sent for the meeting. In one embodiment, the one or more messages about the meeting includes a reminder to join the meeting.

Abstract: The invention relates to a conferencing unit for multi-point communication in the course of a telephone conference. Previously, it was not possible to call up and document agreements and decisions in voice-based telephone conferences in a computer-aided manner. The reason was that in traditional conferencing units, all audio channels were mixed into an overall channel and therefore an undisturbed interaction of individual participants with the system is not possible. The invention enables an individual association of a conference participant with a decision processing unit, in which decisions can be announced in a dialog system and stored in a computer-readable format.

Abstract: A method, apparatus and computer program product for performing distributed conferencing is presented. A Public Branch Exchange (PBX) receives a plurality of calls intended for a conference bridge from a plurality of conference participants. The plurality of conference participants is conferenced together at the PBX. The plurality of conference participants is connected to the conference bridge by way of a single connection from the PBX to the conference bridge.

Abstract: A method of providing conference call connections includes initiating a conference call between multiple conferees using a conferencing controller, placing each of the multiple conferees in a half-duplex listen only mode using the conferencing controller, and receiving a signal at the conferencing controller from at least one of the multiple conferees to actively participate in the conference call. Active participation can be in the form of asking questions, giving comments, or providing a keypress to vote or provide other information. The conference call can also be broadcast to increase participants. Also, after the conference call is initiated, additional potential conferees can be added.

Abstract: An apparatus or endpoint device is disclosed for providing the capability to simultaneously manage multiple conference calls, move participants in the conference calls from one conference call to another and subdivide or join multiple conference calls together, and the like, wherein the apparatus or endpoint device provides a multi-conferencing capability that enables one or more teleconferencing participants to manage multiple teleconferences simultaneously. Each participant in the teleconference call manages their respective teleconference through their apparatus or endpoint device at their specific location by using it to adjust the teleconferencing topology, i.e., who should form what part of each specific teleconference call.

Abstract: Methods, systems, and computer-readable media provide for the management of an audio environment with multiple audio sources. According to various embodiments described herein, real-time audio from multiple sources is received. A speaker is identified for each of the audio sources. Upon detecting a change from a first audio source to a second audio source, an identification of the speaker associated with the second audio source is provided. According to various embodiments, a recording of the real-time audio may be made and descriptors inserted to identify each speaker as the audio source changes. Real-time feedback from the speakers regarding characteristics of the audio may be received and corresponding adjustments to the audio made.

Abstract: A system to facilitate phone conferencing between a plurality of phone users over a communications network, program product, and methods are provided. Phone conferencing over a communications network is facilitated by a system that forms a server network that enables users to participate in a conference call. A conference management program product is stored in a memory of the server including instructions which allow users of the system to establish conferencing groups and set participation preferences of the members. The system can utilize the preferences to initiate and conduct the conference call.

Abstract: A method is disclosed to determine the presence of one or more cellular phones in the same sound field as an endpoint that is dedicated for teleconferencing, such as a speakerphone. The teleconference bridge of the illustrative embodiment continually receives geo-location information about the cell phone. Based on the geo-location of the cell phone relative to the position of the speakerphone, the bridge determines whether to include or exclude signals that are received from the cell phone when preparing a signal for transmission to the speakerphone during a conference call. The bridge also determines whether to refrain from transmitting an audio signal to the cell phone, when the bridge infers that the cell phone is being used as a satellite microphone, such as when the cell phone is placed on a conference room table. As a result, each conference call participant is able to use his or her own cell phone as a personal satellite microphone, which can improve the sound quality of the conference call.

Abstract: A technique includes receiving a first communication from a first member of a group of members and recording a voice message during the communication from the first member. The technique includes, in response to the first communication, automatically attempting to communicate with at least one member of the group other than the first member to deliver the recorded voice message.

Abstract: Disclosed herein are methods, systems, and devices for improved audio, video, and data conferencing. The present invention provides a conferencing system comprising a plurality of endpoints communicating data including audio data and control data according to a communication protocol. A local conference endpoint may control or be controlled by a remote conference endpoint. Data comprising control signals may be exchanged between the local endpoint and remote endpoint via various communication protocols. In other embodiments, the present invention provides for improved bridge architecture for controlling functions of conference endpoints including controlling functions of the bridge.

Abstract: A hands-free teleconferencing apparatus for use with a wireless telephone for enabling multiple users to participate in a telephone call in a hands-free environment. An adapter of the apparatus configured to connect to a wireless telephone includes circuitry for communicating with at least two external speakers and at least one external microphone. The communications between the adapter and the external speakers and microphone may be wired or wireless. If wired, the external speakers and microphone may be part of respective earbud devices or headsets that connect to the adapter. Each earbud device includes an acoustic transducer that functions as an audio speaker and may include a microphone that converts the users' voices into electric audio signals. If wireless, the external speakers and microphone may be in respective headsets that have respective wireless transducers for communicating wirelessly with respective wireless transducers in the adapter.

Abstract: A lock control technique suitable for voice communication terminals. A voice communication terminal includes an unattended state detecting unit which detects an unattended state of the terminal, when its user leaves the terminal, and a lock control unit. The lock control unit determines whether the unattended state detected by the unattended state detecting unit has continued for a given time period or longer. If determining that the unattended state has continued for the given time period or longer, the lock control unit controls the terminal's communication so that voice input to the terminal will not be transmitted to other parties in conversation and voice of any other party will not be output from the computer.

Abstract: A method is disclosed that breaks the “one line, one location” paradigm of teleconferencing in the prior art. The teleconference bridge in the illustrative embodiment is able to utilize more than one audio channel from each location. By having access to more than one audio channel from a teleconference location's sound field, the bridge is able to create a multi-channel effect during a conference call. When more than one microphone is present in the first sound field, they can be used to create a multi-channel effect in a second or other sound field involved in a conference call that has more than one loudspeaker. With the bridge mimicking the multi-channel imaging in one room with the multi-channel imaging in another, the conference call participants can experience audio depth during a conference call and can experience two-dimensional imaging, depending on the microphone or speaker separation that is present.

Abstract: A voice conference apparatus includes: a communication unit that transmits and receives a first voice signal to and from another apparatus via a network; an output unit that reproduces the first voice signal received by the communication unit and outputs the reproduced first voice signal as a first voice; an input unit that collects the first voice and a second voice generated by a voice source, as a second voice signal; a separating unit that separates the second voice signal into a third voice signal originated from the first voice and a fourth voice signal originated from the second voice; and a selecting unit that selects one of the third voice signal and the fourth voice signal. The communication unit transmits the one of the third voice signal and the fourth voice signal selected by the selecting unit to the other apparatus.

Abstract: A discussion unit (6) for use in a conference system (8) is disclosed, which is adapted to be connected to at least one second discussion unit (6) of the conference system (8). The discussion unit (6) is switchable between at least two operating modes. The discussion unit (6) further comprises at least one exchangeable control (420) out of a set of controls comprising at least one control for each of the operating modes, wherein the at least one exchangeable control (420) is adapted to indicate to a user the operating mode currently used and to allow for the user to control the discussion unit (6).

Abstract: A mobile communications device (116) for connecting to a conference call hosted by an audio conference service (120). After receiving a meeting invitation and storing information relating thereto, the mobile communications device (116) dials a first sequence contained in a first link (604) to connect to the audio conference service (120) and, subsequent to dialing the first sequence, dials a second sequence contained in a second link (606) associated with the first link (604) to connect to the conference call.

Abstract: A method and system for providing a user who places a telephone call on hold with a partial hold option. When a user places a first call on partial hold and picks up a second call, the user can still hear conversation and activity that occurs on the first call. For example a user participating in a conference call may receive a second call. The user can place the conference call on partial hold and pick up a second call (i.e. engage in a conversation on a second telephone call). However, the incoming channel to the conference call will remain active and the user will be able to hear, in the background, what is taking place in the conference call. Should the user hear something interesting in the conference call, or if the user hears someone ask a question directed to the particular use, the user can switch back to the conference call.

Abstract: A new approach is proposed that contemplates systems and methods to support switching between computer audio and presenter audio during a conference call so that one and only one, not both, of the two audio streams is being transmitted to the rest of the conference at any time. More specifically, a switch engine is adopted, which separately takes one or more audio streams captured by a sound mixing component of the hosting device of a presenter and by a microphone attached to the hosting device as its two inputs, and outputs only one of the two inputs at any time. The selected audio output is then processed and transmitted to the rest of the conference with feedback from other audio sources canceled.