Abstract: A caller associates computer software code with a signalling protocol messages such that when the messages are received at a destination processor the computer software code is executed. For example, the messages may be improved SIP protocol messages with incorporated Java code. By selecting different computer software code for association with the messages, the caller is able to control the destination terminal. For example, to display information about the identity of the caller at the destination terminal; to modify the behaviour of the destination terminal according to the priority of the call; to take into account the configuration of the destination terminal, and to allow users to adjust this configuration from a remote location.

Abstract: A method and apparatus for managing incoming and outgoing calls at an endpoint placed on hold are disclosed. A first call that includes an outbound media stream is established on a network between a first endpoint and a second endpoint. The first endpoint detects that the first call was placed on hold by the second endpoint and a second call between the first endpoint and a third endpoint after detecting that the first call was placed on hold. The first endpoint communicates the outbound media stream in the second call and mixes a first incoming media stream from the first call with a second incoming media stream from the second call for presentation to a user of the first endpoint.

Abstract: A method comprising the steps of: receiving via internet a time, a date and a telephone number for a reminder telephone call (such as a wakeup call); storing in a database the time, date and telephone number of the reminder telephone call; and delivering to the subscriber via telephone the reminder telephone call at the specified time, date and telephone number. In one embodiment, the reminder call comprises a marketing message. In another embodiment, the method further comprises the steps of: receiving via the internet demographic information corresponding to the subscriber; matching the marketing message to the demographic information; and delivering the matched marketing message to the subscriber during the reminder telephone call. In other embodiments, the method further comprises the steps of receiving via the internet a personal reminder message or a selection for information, and delivering the personal reminder message or selected information to the subscriber during the reminder telephone call.

Abstract: A method and system for controlling audio content during a multiparty communication session includes prompting active participants to the multiparty communication session to identify themselves. Media from a particular device from which no active participant is identified is disabled to terminate communication of the media from the particular device to other devices in the multiparty communication session.

Abstract: A service architecture for the rapid development of next generation telephony services that overcomes the limitations of the current closed PSTN architecture and service model. In this architecture services are provided by multiple cooperating distributed service providers. This architecture is built upon an object-oriented call model which is defined as a small set of extensions to the standard Java Telephony API call model. This new object-oriented call model hides the detail of the underlying call-state management protocols and hardware from applications.

Abstract: A technique whereby a subscriber of a multiple access communication network such as a cellular communication system is permitted to make a reservation to guarantee availability of a shared physical communication resource, such as a cellular radio telephone traffic channel, at an appointed date, time and location. The reservation is made in advance by the subscriber requesting the network to mark a requested resource for the subscribers exclusive use during the requested period of time. The reservation may be made any number of ways, such as through the subscriber terminal itself, by making arrangements themselves or on their behalf by others at a conference call center, through Web servers connected through the Internet, or by other means. Whenever a resource of the requested type is available during the requested period, the controlling stations in the network reserve that resource for that subscribers' exclusive use as the appointed time draws near.

Abstract: To set up a conference call which includes two, three or more participants, when the participating residential gateways (RGs) lack the necessary capability, a call agent designates a capable residential gateway RG, such as an embedded or stand-alone multi-media terminal adapter (eMTA or MTA) or a cable modem voice (CM), to serve as a residential conference mixer (RCM). The call agent routes outbound voice traffic from the participating RGs to the RCM, which mixes the traffic from the RGs participating in the conference call and directs the mixed voice traffic to the participating RGs. The call agent monitors the RGs for information useful to determine availability for conferencing.

Abstract: A method, computer system, computer program product, and user interface for enabling SMS users to engage in many-to-many conversation, or an SMS conference, utilizing SMS services. Specifically, a user initiates an SMS conference by sending a short message, including the contact numbers for a group of conference participants, to a control center. The control center establishes an SMS conference by storing the contact information as a conference group and assigning a unique identifier to the conference group. Thus, the SMSC establishes an SMS conference by associating the conference group with a unique identifier. The SMSC transmits the short message from the conference initiator to each participant. A participant is able to send a message to all conference participants by addressing the message to the unique identifier. The control center then forwards the message to each participant in the conference as indicated by the unique identifier.

Abstract: A method and apparatus are disclosed to allow individuals to initiate, join, manage, and participant in a conference call. Members of a community can meet and collaborate over telephones, especially cellular telephones, or computer workstations, in a way that is freeform or prescribed, automatic or moderated, spontaneous or scheduled, unassisted, and selectably anonymous. The invention provides broadly customizable degrees of collective and individual organizational control, and provides social safeguards to minimize disruptions by unruly participants.

Abstract: A conference call system receiving calls through a common carrier switch, where the conference call system includes a plurality of multi-port conference bridges, is operated by accepting a bridge having adequate port capacity and for each incoming call for the requested conference: establishing a first incoming connection segment from the carrier switch to the system; prompting the incoming caller for a conference access code; and, if the access code received in response to the prompt matches the conference access code, calling the target bridge through the carrier switch to establish an outgoing connection segment from the system to the carrier switch and a second incoming connection segment from the carrier switch to the target bridge; associating the second incoming connection segment with the incoming call; dropping the first incoming connection segment and the outgoing connection segment; and adding the incoming call to the conference on the target bridge.

Abstract: A method and system for deactivating a service account associated with an application server of a registered subscriber within a signaling network supporting IP based services is disclosed. A status of the service account is monitored, and a request for de-registration or barring is forwarded to a registration server, which maintains a registration status and barring indication of said subscriber, e.g. over an interface directly coupling the application server and the registration server upon determining that disruption or termination of service is required. The registration status of the subscriber is then changed so as to de-register the subscriber at the registration server in response to the de-registration request or, respectively, the barring indication of the subscriber is then changed so as to bar the subscriber at the registration server by changing the barring indication in response to the barring request.

Abstract: A telephone call recording and recorded call retrieval system records telephone conversations and stores the recorded conversations for later retrieval. The system includes on one or more servers coupled to the PSTN, but preferably separate from mobile and land-based telephone company switches. A first server includes telephony, call recording, and call conferencing functionality. A subscriber calls an access telephone number for the first server and is routed to the server by the PSTN. The subscriber has several options with respect to the type of recording: dictation-type recording, automatic recording upon dialing and answer by a called party, or selective recording of any portion of a conversation upon activation of pre-assigned keys on the telephone. The recorded calls are then stored for later retrieval by the subscriber, e.g., on a storage server. The system may be used from both land-based and mobile telephones.

Abstract: An improved technique of managing a multiparty conference of a digital domain such as the Internet is disclosed. A party may invite other party(ies) to split the conference into two conferences. Parties invited establish communications with all other invited parties to create the second conference. Also, an improved technique for preventing collisions of messages in a multiparty conference of a digital domain such as the Internet is disclosed. A deference algorithm is provided that prioritizes messages.

Abstract: A method for automatically establishing a conference call. The method includes viewing numbers associated with a call log feature of a communication device, selecting desired invitees from the call log using a select key, and conferencing desired invitees together by activating a key. Conference call set-up and connect information may be provisioned in a variety of ways, including via a menu-based dual tone multiple frequency (DTMF) mechanism and via a form or formatted file sent from a subscriber. The present method queries a profile database and will connect invitees to a conference based on the directory number associated with the call-log. A method for aiding a subscriber in establishing an automatic conference call that is easy to use and does not require invitee action to connect to a conference bridge.

Abstract: A telephone interface (110) that supports a first and a second conference call service is provided in a telephone-capable apparatus (102). An input device (122) is further provided, allowing a conference call conferee to provide participation status data to a controller (116, 118) of the apparatus. The controller provides a message to a switch (104), responsive to the participation status data, instructing the switch to provide the apparatus with communication resources commensurate with the participation status data. When the participation status data indicates that the conferee is a speaking and listening conferee, the message instructs the switch to provide resources sufficient to support the first conference call service and a send-only version of the second conference call service.

Abstract: The operation and status of a system, such as a video/audio conferencing system, is monitored through the use of a web-based system. The system includes multiple client computer devices that interconnect with a web server. The web server is able to access the system to determine status changes, as well as to control the operation of the system. For operability across multiple platforms and technologies, the interface between the web server and the system is performed using a Microsoft Component Object Model (“COM”) application. The web server also includes an ASP page constructed with a server script and one or more client scripts embedded or invoked from the server script. The server script is set up to operate in a looped configuration. Each pass through the loop of the server script, the system is queried to determine if a status change has occurred. If no change has occurred, the server script delays and then restarts the loop.

Abstract: A method of coordinating an incoming call among a plurality of telephony devices includes generating an incoming call notification signal and a call status signal at each telephony device. In the presence of the incoming call, the incoming call notification signal is generated at each telephony device. Upon answering of the incoming call at an answering telephony device of the plurality of telephony devices, the call status signal is generated at each telephony device to inform a user of a status of the answered call.

Abstract: A conferencing method for providing reservation-less instant group conferencing. A subscriber dials in a conference code and a group code in his/her phone. The input signal is received in the switch serving the phone on sensing the conference code activates a trigger which results in communications with a conferencing system. The conference call is set up in a conferencing bridge and the phone of the subscriber is routed to the conferencing bridge. The conferencing system using group code obtains a group of phone numbers of participants from a database and calls each participant and connects each call participant to the conference call. Subscriber setting lists of participants and phone numbers in advance of the conference call with Internet access to the database.

Abstract: A caller makes (302) a telephone call to a second telecommunication system (108) from a telephone port (202) in a first telecommunication system (104). The first telecommunication system then ascertains (304) whether the second telecommunication system is a type for which receiving music on hold is appropriate. The first telecommunication system disables (308) music on hold for the telephone call, in response to ascertaining that the second telecommunication system is not the type for which receiving music on hold is appropriate.

Abstract: An apparatus and method for providing multimedia conferencing services with selective performance parameters delivers a different representation of the same video signals to each of a plurality of users depending on the hardware limitations, software limitations, network limitations, and user preferences of each user device. Thus, each user can choose the quality of service he/she wants to receive in view of system limitations and cost considerations. The quality of service may be defined in terms of bandwidth, jitter, frame rate, and delay, for example. The apparatus includes a multimedia bridge that receives video signals from at least one of the plurality of users. The multimedia bridge scales-down the video signals as necessary before sending the video signals to the end users. The multimedia bridge also detects congestion occurring during the multimedia conference and scales-down the video signals, if necessary, to meet reduced network availability.

Abstract: An improved technique of managing a multiparty conference of a digital domain such as the Internet is disclosed. As parties are added to the conference, the original conference member adding such parties is kept apprised of the status of the addition. Moreover, a joining member attempts to establish communications with all of the present conference members identified in an original invite message from one of the conference members. If some of the conference members subsequently drop out of the conference, overhead is minimized by allowing each of those dropped-out conference members to advise the joining member of the same.

Abstract: A method operationally associates a participant's telephone connection to a conference call system with a data connection via the Internet world wide web from the participant's computer screen to the conference call system. The conference call system establishes voice connections between itself and multiple conference call participants. The method comprises the steps of (1) generating a unique temporary code when a data connection is established between the participant and the conference call system, (2) displaying the code over the data connection to the participant on that participant's computer screen, and (3) instructing the participant to enter the code over his telephone connection to the conference call system. Four respectively different scenarios based upon the same underlying method include web then dial-in, dial-in then web, dial-out then web, and web then dial-out.

Abstract: The invention provides an apparatus and method that allows the operator of each user device participating in a multimedia conference to selectively receive information services during the multimedia conference. The apparatus includes a controller for receiving start-up signals from a user device, sending start-up requests to destination user devices, and receiving start-up signals from the destination user devices. The start-up signals may include information as to whether each user device requests information services to be provided during the multimedia conference. The controller establishes the multimedia conference and selectively provides the information services to the respective user devices. The information services are provided continuously or non-continuously at the preference of the user devices. The information services may also be provided in various formats at the preference of the user devices.

Abstract: A telephone for setting up a conference call, the telephone comprising a memory for storing data relating to a first and second user; control means for retrieving said data from the memory and originating a call to the first user the control means being responsive to a signal indicating that the first call has been established originates a call to the second user.

Abstract: The invention provides a system that includes a method and apparatus for automatically barging-in on telephone calls. When a first party is talking to a second party, a third party may be automatically connected to the first party and the second party given an option to hold or leave a voice mail message. In addition, when a first party is connected to a stored information service provider, a third party may be automatically connected to the first party and a bookmark is set in the stored information. If the call between the first party and the third party does not exceed a predetermined time limit, the first party may resume the stored information service from the location of the bookmark.

Abstract: A solution to the music-on-hold problem associated with audio conference calls. The music on-hold-problem occurs when a conferee having music-on-hold puts the conference call on hold, resulting in a continuous stream of music being transmitted to the other conferees. Such a conferee is called an offending conferee. The solution presented herein is to prevent music-on-hold signals emanating from an offending conferee from being passed through an audio conference bridge to the other conferees. This is accomplished, in particular embodiments, by directing a merging/summing subsystem of the audio conference bridge to temporarily stop combining audio emanating from the offending conferee from being combined or merged onto audio channels through which the other conferees communicate on the audio conference.

Abstract: A service control system grants or denies a user's request for a communication session to a communications system. The service control system receives the request. The service control system processes the request to determine the service availability level for the time period for the user. The service control system determines whether to grant the communication based on the service availability level for the time period and the communication system performance. The service control system transfers a reply based on the determination of whether to grant the request for the communication session.

Abstract: Interacting call appearances are realized by enabling voice input/output to be simultaneously available on any combination of call appearances at a given time on a given terminal. Consequently, a user may, for example, listen to the voice output of one or more call appearances that are active at the terminal at a given time. Additionally, the user may direct voice input to one or more call appearances that are active at the terminal at a given time. Thus, the user, at any given time, may listen or speak to one or more parties on unrelated calls. Additionally, a user can employ more than one voice input/output device at his/her terminal. Specifically, the ability to simultaneously use more than one call appearance at a terminal at a given time is realized by separating call control from media routing and input/output control. Thus, the appearance of a call at a terminal is separated from the voice input/output that is required for the call.

Abstract: A method and apparatus to connect a group of users via a communications network for a conference call. An initializing signal from an initializing user is detected and the initializing user is allowed to select a predefined user group. The user group comprises a list of users and their associated phone numbers that is created by a user using an user interface of a web portal and stored in a web portal database. After the selected user group is retrieved the availability of each user listed in the user group, for a conference call, is determined by connecting to each user via a communications network, announcing the initializing user to the connected user, and requesting a response from the connected user to determine if the connected user is available for the conference call. The available and connected users are interconnected with one another to allow the users to communicate in a conference call.

Abstract: A management and control unit for a network-based conferencing system has an interface for outputting control signals to a platform for establishing audio connections across a network between users. Another interface receives control signals from a platform for providing a graphical user interface to a user, for use in controlling the conferencing system. The unit has access to a database for maintaining management data relating to one or more existing conferences. The management and control unit receives control signals input by a user at the graphical user interface in respect of an audio conference, and outputs control signals to the platform for establishing audio connections. An audio conference can thus be established between the user and at least two other users over the network. Management data can be transmitted to the graphical user interface during a conference for use in managing the conference.

Abstract: A method and system for establishing and managing subconference calls within a main conference call includes a subconference call subsystem which responds to a subconference call request from a first terminal during the main conference call by transmitting the subconference call request to a second terminal. The subconference call subsystem monitors a connection to the second terminal to detect a signal indicating acceptance of the request. Upon detecting an acceptance, the subconference call subsystem establishes a first subconference call and a data mixer mixes first voice data from the main conference call with simultaneously transmitted second voice data generated from the first and second terminals. A data router transmits the mixed first and second voice data to the first and second terminals without transmitting the second voice data to any of the other terminals participating in the main conference call.

Abstract: A system and method that provides control of a conference call. A controlling party enters a code and is isolated from the conference. Each conference participant is sequentially connected to the controlling party so that the controlling party may determine the noise level on that leg of the call. If there is no excess noise, then the controlling party may enter a code which causes the switch to select the next party on the conference call. When the controlling party discerns the offending conference participant, the controlling party can signal the switch to drop the offending party. The controlling party may then rejoin all of the conference participants.

Abstract: An on-demand teleconferencing system and method for setting up an on-demand conference call in a telecommunications system having the Advanced Information Network (AIN) architecture with system signaling the number 7 (SS7) and a Public Switched Telephone Network (PSTN). A subscriber is assigned an on-demand conference call number. When that number is dialed into the PSTN, it is identified by the PSTN that the dialed number requires handling by the SS7. The SS7 links the dialed number to a conference allocation and control system (CACS) which is connected to a plurality of scalable bridge servers. The CACS selects bridge servers available to handle the conference call and based upon a selection criteria such as a peak load sets up the on-demand conference call in one of the selected bridge servers.

Abstract: The invention relates to a process for the operation of a network with terminals (EG1, . . . , EGm) that can be connected to each other via transmission nodes (K1, . . . , Km) of the network, whereby, with the existence of a connection between two terminals, other terminals, accordingly authorized, can link into this connection. If one terminal (EG1) of the terminals (EG1 to EG6), sharing the connection, wants to maintain a connection with only one terminal (EG2) and wants to separate the other terminals (EG3 to EG5) from the connection, this terminal (EG1) sends out a corresponding request to all transmission nodes (K1, . . . , K5) that are part of the interlinking network, which is made up of the terminals (EG1 to EG6). After receipt of the request, each transmission node of the interlinking network sends back a corresponding confirmation to the transmission node from which it received the request.

Abstract: A telecommunication system for establishing a conference call between various participants to the call communicating via multimedia communication devices. A call participant identification system detects the presence of voice signals made from a speaking call participant during the conference call. Call participant identification information is associated with the voice signals generated by the speaking call participant. A visual indication identifying the call participant is established at other multimedia communication devices connected with the call to identify the speaking call participant to the other participants of the conference call upon the detection of the voice signals from the speaking call participant.

Abstract: A method and system for remotely accessing a multi-point cross-platform telephone conferencing system for the purpose of coordinating and initiating multi-point telephone conference meetings utilizing intelligent agents and network based software application modules (i.e., contact lists, email, calendars, etc.) to facilitate the setup and initiation of telephone conference calls from locations remote to the cross-platform teleconferencing system. A coordinator, with the assistance of software agents resident on a coordinating server device and menu screens resident on the networked terminal device selects subscribers for inclusion in the telephone conference (with or without information modification), inputs attribute data and contact information for non-subscribers to be included in the telephone conference and inputs descriptive information including an identifier, proposed times and duration for the proposed telephone conference.