Service Trigger (activation Or Deactivation) Patents (Class 379/207.02)
  • Patent number: 10368360
    Abstract: A WAP including: a non-volatile memory, an event detection circuit and a rule initiation circuit. The non-volatile memory stores network event rules each of which tags a station to monitor and actions to initiate for a targeted device if the tagged station undergoes a network event. The event detection circuit monitors each wireless station for a transition in communication status corresponding to a network event, and identifies the wireless station and the network event. The rule initiation circuit determines whether the identified station and network event corresponds with one of the network event rules for the identified station in the non-volatile memory, and in the event of a match, initiates the action prescribed for the corresponding targeted device.
    Type: Grant
    Filed: February 19, 2017
    Date of Patent: July 30, 2019
    Assignee: QUANTENNA COMMUNICATIONS, INC.
    Inventors: Debashis Dash, Bahador Amiri
  • Patent number: 10061607
    Abstract: A system and method can provide high throughput transactions in a transactional system. A system and method can, via a transaction manager, obtain information on a plurality of resource managers. The transaction manager can further manage a plurality of transaction branches, where each of the plurality of transaction branches can be associated with a different one of the plurality of resource managers. The methods and systems can associate a transaction identifier with each of the plurality of transaction branches, which can result in a plurality of transaction identifiers, where each of the plurality of transaction identifiers can include a branch identifier for each of the plurality of transaction branches. The methods and systems can perform one or more transactional operations on the plurality of transaction branches based on the different transaction identifiers.
    Type: Grant
    Filed: May 12, 2015
    Date of Patent: August 28, 2018
    Assignee: ORACLE INTERNATIONAL CORPORATION
    Inventors: Qingsheng Zhang, Xugang Shen, Todd J. Little
  • Patent number: 10063679
    Abstract: Disclosed are a mobile terminal, and an incoming screen display method thereof. The mobile terminal comprises: a communication unit configured to perform a communication with a transmitting terminal and/or a community server; and a controller configured to download a sender's content by requesting search for the sender's content from the community server when a call request is received from the transmitting terminal, and configured to display the downloaded content.
    Type: Grant
    Filed: June 27, 2017
    Date of Patent: August 28, 2018
    Assignee: LG ELECTRONICS INC.
    Inventors: Junghoon Lee, Choonsik Lee, Hoon Jo
  • Patent number: 9998560
    Abstract: An apparatus, method, system and computer-readable medium are provided for abstracting a public facing identity associated with one or more devices, such as user devices. In some embodiments, a unique identity may be associated with a device. A mapping may be used to establish a relationship between the public facing identity and the unique identity. In some embodiments, configuration data may indicate how a communication (e.g., an incoming or outgoing communication) is to be handled or routed. For example, the configuration data may indicate preferences as to which device(s) amongst a plurality of devices is to receive an incoming communication and/or which public facing identity/identities amongst a plurality of public facing identities is to be used in transmitting an outgoing communication.
    Type: Grant
    Filed: August 5, 2011
    Date of Patent: June 12, 2018
    Assignee: Comcast Cable Communications, LLC
    Inventor: Christopher A. Wendt
  • Patent number: 9930525
    Abstract: A method and system for eyeprint recognition unlocking may be based on environment-filtering frames, wherein the method may include capturing a plurality of frames of a user's eye images via a front-facing camera in advance for data processing to obtain the user's eyeprint information and storing the eyeprint information in a mobile phone locally; when the eyeprint recognition unlocking is performed, starting the front-facing camera to capture a plurality of frames of a current user's eye images; performing data processing on the acquired current user's eye images to obtain the current user's eyeprint information; comparing the current user's eyeprint information with the prestored eyeprint information, and determining whether they are consistent or not, wherein unlocking succeeds if they are consistent, or failure of unlocking is prompted if they are inconsistent.
    Type: Grant
    Filed: November 30, 2015
    Date of Patent: March 27, 2018
    Assignee: JRD COMMUNICATION INC.
    Inventor: Xiangdong Tang
  • Patent number: 9882865
    Abstract: According to various embodiments, a user can receive voice calls using multiple phone numbers on a mobile device such as a smartphone. The voice calls can be carried via the wireless carrier associated with the mobile device, using the device's normal allowance for voice calls, without the need to use large amounts of data. In at least one embodiment, incoming voice calls are accurately identified as having been made to either the registered number for the device or an alternate number. In addition, in at least one embodiment, when a voice call is received at a device, the phone number, name, and/or other contact information for the originator of the call is/are provided to the user of the device. In at least one embodiment, any or all of these pieces of information can be provided to the user of the device for every incoming voice call.
    Type: Grant
    Filed: July 1, 2016
    Date of Patent: January 30, 2018
    Assignee: Pinger, Inc.
    Inventors: Joseph K. Sipher, Elita Ng, Margi Patel
  • Patent number: 9877175
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, a device that facilitates presentation of a textual transcription of an audio portion of an active voice call between a first communication device and a second communication device on a first display device. A presence of the first communication device being nearby local device is detected during the active voice call. In response to the detecting of the presence, the facilitating of the presentation of the textual transcription on the first display device is discontinued, wherein the textual transcription is provided to the local device for presentation on a second display device. Other embodiments are disclosed.
    Type: Grant
    Filed: August 5, 2016
    Date of Patent: January 23, 2018
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Abraar Hussain, Ankur Bansal, Javier Gerardo Arboleda, Matthew Anthony Bojorquez, Cameron Broome, Amber Lynette Browning, Sunija Christelda, Brian Comilang, Khine Htun, Sasha Ng, Nimisha Shah, Michael Siruno
  • Patent number: 9711160
    Abstract: A dock for a portable electronic device including a housing, a connector extending from the housing to connect the portable electronic device to the dock, a microphone integrated within the housing, and a processor. The processor is operatively coupled to receive audio input from the microphone, and in response to the audio input, transmit a message to the portable electronic device via the connector to activate a voice recognition mode of the portable electronic device.
    Type: Grant
    Filed: May 29, 2012
    Date of Patent: July 18, 2017
    Assignee: Apple Inc.
    Inventors: Scott Krueger, Jesse Dorogusker, Erik Wang
  • Patent number: 9692883
    Abstract: To provide flexible capabilities to agencies, an agency service configures a virtual number for wiretapping communications between subjects and an informant. A wiretap module executing on the informant's device registers with the agency service for authorization to utilize a virtual number for wiretapping the informant device. The wiretapping module works in conjunction with the agency service to covertly route communications between the informant device and subject device through the virtual number, which may be monitored by agency personnel and the communications thereon recorded. Through the described wiretapping system, the informant may communicate with subjects in a traditional fashion utilizing the informant device all the while the communications are monitored and recorded with low cost to the agency.
    Type: Grant
    Filed: September 19, 2014
    Date of Patent: June 27, 2017
    Assignee: World Emergency Network—Nevada, Ltd.
    Inventor: Christopher Ryan Bennett
  • Patent number: 9632827
    Abstract: A resource manager for managing the sharing of resources among multiple workloads in a distributed computing environment. The resource manager comprises an allocation service component which applies a resource allocation policy to determine whether the requested resources may be allocated. The resource manager also comprises a dynamic provisioning service component which applies a reprovisioning policy to modify the make-up of the resources in response to unsatisfied resource requests. The allocation of resources to consumers may be determined in accordance with the resource ownership and share rights of the consumer on behalf of which the application or workload is being demanded.
    Type: Grant
    Filed: December 21, 2006
    Date of Patent: April 25, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Khalid Ahmed, David Bigagli, Zhenhua Hu, Jingwen Wang
  • Patent number: 9571992
    Abstract: Embodiments of the present invention provide methods, computer program products, and systems for priority message management. In one embodiment, users are associated with one or more identified networks, wherein the users connect to the one or more identified networks using one or more mobile devices. Embodiments of the present invention can detect the presence or absence of an associated user, and responsive to detecting a user's absence, can increase an amount of priority of a user's communications to a mobile device of a different user having an enabled screening feature. Increasing the amount of priority of users that have been identified as absent from the identified network can ensure important messages are delivered.
    Type: Grant
    Filed: August 26, 2016
    Date of Patent: February 14, 2017
    Assignee: International Business Machines Corporation
    Inventors: James Hewitt, Colin I. Holyoake, Richard Postlethwaite, Caroline J. Thomas
  • Patent number: 9564129
    Abstract: A voice dialogue method performed by a voice dialog system includes: a voice signal generation unit; a voice dialog agent unit; a voice output unit; and a voice input control unit, the method including: a step of, by the voice signal generation unit, receiving a voice input and generating a voice signal based on the received voice input; a step of, by the voice dialog agent unit, performing voice recognition processing on the voice signal and performing processing based on a result of the voice recognition processing to generate a response signal; a step of, by the voice output unit, outputting a voice based on the response signal; and a step of, when the voice output unit outputs the voice, by the voice input control unit, keeping the voice signal generation unit, for predetermined period after output of the voice, a receivable state in which a voice input is receivable.
    Type: Grant
    Filed: June 10, 2014
    Date of Patent: February 7, 2017
    Assignee: Panasonic Intellectual Property Corporation of America
    Inventors: Hiroshi Amano, Masayuki Kozuka, Motoji Ohmori, Takako Hirose, Toshihisa Nakano, Takahiro Yamaguchi
  • Patent number: 9553966
    Abstract: A control circuit determines when a user of a corresponding portable communication device is presently driving a vehicle and then, in response to detecting this use state, automatically answer incoming calls and provide at least two contact options to the caller. One of these contact options can comprise the option to speak with the user during this call. Another of these contact options can comprise recording a voice message for the user and discontinuing the incoming call without the caller speaking with the user. The control circuit can determine whether the user is presently driving a vehicle by relying upon a direct acknowledgement of the user and/or by indirect means.
    Type: Grant
    Filed: February 27, 2012
    Date of Patent: January 24, 2017
    Assignee: BlackBerry Limited
    Inventors: Robert Felice Mori, Philip Gabriel Yurkonis
  • Patent number: 9532191
    Abstract: A method and system for transmitting early media notifications (EMNs) of communication services, for example, call completion, etc., is provided. A network component, a calling party device, and/or a called party device detect a call made by a calling party to a called party, and occurrence of events, for example, a call attempt, start of ringing the called party, an incomplete call, call redirection, etc. A multi-modal early media application (MMEMA) transmits one or more EMNs in more than one mode, for example, a text and audio mode for viewing and/or listening, to the calling party at any time instant, for example, immediate, during or after play of a ring back tone, prior, immediate, or after detection of an incomplete call or call redirection, etc. The MMEMA triggers billing of the calling party based on the calling party's action or a non-action after the EMNs transmission to the calling party.
    Type: Grant
    Filed: May 17, 2013
    Date of Patent: December 27, 2016
    Assignee: KIRUSA, INC.
    Inventors: Surinder Singh Anand, Raja N. Moorthy, Inderpal Singh Mumick
  • Patent number: 9525782
    Abstract: A device may receive campaign information for deploying a toll-free data service campaign. The campaign information may identify a total amount of data to be allocated for a toll-free data service associated with the toll-free data service campaign. The device may determine enforcement devices associated with the toll-free data service campaign, and may allocate a portion of data, of the total amount of data, to an enforcement device. The device may receive, from the enforcement device, data usage information that indicates an amount of the portion of data consumed during a first time period, by mobile devices associated with the enforcement device, in association with the toll-free data service campaign. The device may determine, based on the data usage information, an additional amount of data to be allocated to the enforcement device, and may allocate the additional amount of data to the enforcement device.
    Type: Grant
    Filed: May 13, 2014
    Date of Patent: December 20, 2016
    Assignee: VERIZON PATENT AND LICENSING INC.
    Inventors: Fenglin Yin, Susan Kelly
  • Patent number: 9525984
    Abstract: Devices, systems and methods are disclosed for selecting and sending one of a plurality of responses to a call on a communications device. A user may select a default response or a custom response. When the user receives a call to a communications device, a set of responses is displayed on the communications device to facilitate selection by the user. A response includes a message and a call processing command. A message is in the form of an audio clip, text message, webpage, picture, video, etc. A call processing command is performed along with the message. This plurality of responses can be organized by the user in groups associated with classes of callers, such as friends, family, co-workers, etc. In this manner, the responses available to the user when a call is received changes depending on the caller.
    Type: Grant
    Filed: November 9, 2015
    Date of Patent: December 20, 2016
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Armstrong Soo, Bernard S. Ku
  • Patent number: 9456079
    Abstract: A device includes a communication unit configured to receive a call request from a calling user; and a control unit configured to control the communication unit to provide a response message including information about a current situation based on information about an application currently being executed to the calling user in response to a rejection regarding the call request.
    Type: Grant
    Filed: April 23, 2015
    Date of Patent: September 27, 2016
    Assignee: SAMSUNG ELECTRONICS CO., LTD.
    Inventors: Piotr Czarnecki, Agata Kedzia, Mariusz Wnorowski, Seung-soo Kang
  • Patent number: 9456081
    Abstract: Embodiments of the present invention provide methods, computer program products, and systems for priority message management. In one embodiment, users are associated with one or more identified networks, wherein the users connect to the one or more identified networks using one or more mobile devices. Embodiments of the present invention can detect the presence or absence of an associated user, and responsive to detecting a user's absence, can increase an amount of priority of a user's communications to a mobile device of a different user having an enabled screening feature. Increasing the amount of priority of users that have been identified as absent from the identified network can ensure important messages are delivered.
    Type: Grant
    Filed: March 22, 2016
    Date of Patent: September 27, 2016
    Assignee: International Business Machines Corporation
    Inventors: James Hewitt, Colin I. Holyoake, Richard Postlethwaite, Caroline J. Thomas
  • Patent number: 9438728
    Abstract: An existing telephone service provider network may be adapted to associate a single telephone number with multiple telephone service user devices. The multiple provisioned telephone numbers may be grouped such that service activity originating from a device associated with one of the grouped telephone numbers appears to originate from a selected (and possibly different) one of the grouped telephone numbers, and such that service activity destined for a device associated with one of the grouped telephone numbers may be forwarded to one or more and/or each of the devices associated with the grouped telephone numbers. Any suitable set of provisioned telephone numbers may be grouped including, but not limited to, a set of two provisioned telephone numbers.
    Type: Grant
    Filed: October 27, 2014
    Date of Patent: September 6, 2016
    Assignee: MYA NUMBER CORP.
    Inventors: Kyle M. Schei, John T. Wantz, II
  • Patent number: 9432503
    Abstract: Phone calls may be tagged with the importance or the context of the call to be displayed along with the caller ID information on the display of a receiving phone. The context information is thus made available even before the call is answered to aid the user in determining whether or not to answer the call or how long thereafter it would be appropriate to wait before the call is returned.
    Type: Grant
    Filed: December 22, 2014
    Date of Patent: August 30, 2016
    Assignee: Intel Corporation
    Inventor: Sachin Ashtikar
  • Patent number: 9432414
    Abstract: The invention relates to a session control entity, method and a computer program product for receiving a request for a session, deciding on removal of a user plane gateway from a user plane of the session, extracting, when the user plane gateway is to be removed, a first codec list in the second encoding and removing the first codec list from the request for the session. Further, removing a second codec list in the first encoding from the request for the session, deriving a third codec list, when the user plane gateway is to be removed, from the first codec list, or, when the user plane gateway is not to be removed, from the second codec list, including in the request for the session, a third codec list in the first encoding, and transmitting the request for the session.
    Type: Grant
    Filed: August 17, 2010
    Date of Patent: August 30, 2016
    Assignee: Nokia Solutions and Networks Oy
    Inventors: Thomas Belling, Adam Boeszoermenyi, Victor Coello, Robert Ruzitschka
  • Patent number: 9398160
    Abstract: The invention relates to a method for providing Voice over IP (VoIP) in a communication system with a number of terminals operating with VoIP, between which a transmission of voice data according to VoIP or a signalling is achieved, wherein the signalling is achieved using the Computer Supported Telecommunication Application (CSTA) interface standard. Telephone services can be controlled by a computer using the CSTA protocol. As for conventional application, H323 protocol and SIP are used for IP telephony processing of audio/video streams of a conversation. The invention is based on replacing H323 protocol and SIP by a CSTA protocol only when the latter is correspondingly extended.
    Type: Grant
    Filed: July 4, 2007
    Date of Patent: July 19, 2016
    Assignee: Unify GmbH & Co. KG
    Inventors: Claus Rist, Otto Schröter
  • Patent number: 9374466
    Abstract: A system for making outbound calls includes a first node connected to a network for placing outbound telephone calls, a second node connected to the network and accessible to the first node for reporting agent status relative to busy, ready, and time to ready, a number of agent appliances connected to the network and accessible to the second node, and a number of agent activity applications installed one per on the agent appliances. In a preferred embodiment outbound calls are predicted based on the number of agents reported ready to accept a call plus the number of agents predicted to be ready to accept a call within a specified time window.
    Type: Grant
    Filed: July 30, 2014
    Date of Patent: June 21, 2016
    Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: Georgiy N. Shashkov, Oleksiy M. Kolomoyskyy, Stanislav V. Zgardovski, Nikolay Korolev
  • Patent number: 9338675
    Abstract: Embodiments of the present invention provide methods, computer program products, and systems for priority message management. In one embodiment, users are associated with one or more identified networks, wherein the users connect to the one or more identified networks using one or more mobile devices. Embodiments of the present invention can detect the presence or absence of an associated user, and responsive to detecting a user's absence, can increase an amount of priority of a user's communications to a mobile device of a different user having an enabled screening feature. Increasing the amount of priority of users that have been identified as absent from the identified network can ensure important messages are delivered.
    Type: Grant
    Filed: December 21, 2015
    Date of Patent: May 10, 2016
    Assignee: International Business Machines Corporation
    Inventors: James Hewitt, Colin I. Holyoake, Richard Postlethwaite, Caroline J. Thomas
  • Patent number: 9286887
    Abstract: A method and apparatus derive a dynamic grammar composed of a subset of a plurality of data elements that are each associated with one of a plurality of reference identifiers. The present invention generates a set of selection identifiers on the basis of a user-provided first input identifier and determines which of these selection identifiers are present in a set of pre-stored reference identifiers. The present invention creates a dynamic grammar that includes those data elements that are associated with those reference identifiers that are matched to any of the selection identifiers. Based on a user-provided second identifier and on the data elements of the dynamic grammar, the present invention selects one of the reference identifiers in the dynamic grammar.
    Type: Grant
    Filed: March 24, 2014
    Date of Patent: March 15, 2016
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Deborah W. Brown, Randy G. Goldberg, Stephen Michael Marcus, Richard R. Rosinski
  • Patent number: 9264532
    Abstract: Technology for crime control includes receiving a voucher identifier for a mobile phone credit voucher purchased under duress by a victim and generating a request for a legal order directing a telecommunication service provider to obtain certain information about use of the voucher. Approval for the legal order is received and the legal order and the voucher identifier are transmitted by a law enforcement agency computer system via a network to a computer system of the telecommunication service provider. A phone number associated with a mobile phone to which a credit associated with the voucher identifier was applied and a recording of a telephone call to or from the phone number are received via the network from the telecommunication service provider computer system and the law enforcement agency computer system performs an automated analysis of the call by a voice recognition process.
    Type: Grant
    Filed: January 31, 2013
    Date of Patent: February 16, 2016
    Assignee: International Business Machines Corporation
    Inventor: Fernando A. Camargo
  • Patent number: 9165261
    Abstract: An apparatus and method for processing accounting in a wireless communication system are provided. The method includes creating an accounting data base (DB) for a mobile station (MS), determining whether a state transition of the MS occurs, if the state transition of the MS occurs, updating state information in the accounting DB, and transmitting the accounting information including the state information to an accounting server.
    Type: Grant
    Filed: January 22, 2009
    Date of Patent: October 20, 2015
    Assignee: SAMSUNG ELECTRONICS CO., LTD.
    Inventors: Han-Seok Kim, Ki-Back Kim
  • Patent number: 9148105
    Abstract: An approach is provided that receives an audio request from a request source while an information handling machine, such as a computer system, is in a muted state. The request source is compared with a list of one more un-mute sources stored in a memory. If the comparison reveals that the request source is included in the list of un-mute sources, then the audio request is audibly played.
    Type: Grant
    Filed: January 11, 2011
    Date of Patent: September 29, 2015
    Assignee: Lenovo (Singapore) Pte. Ltd.
    Inventors: Randall Scott Springfield, Ephraim D. Starr
  • Patent number: 9042534
    Abstract: A device may receive a request to enable service on a wireless network for a user device. The user device may be associated with a wired network. The device may request network provisioning information, associated with the wired network, identifying service activation parameters. The device may provision the wireless network based on the request for network provisioning associated with the wired network. The device may synchronize caller information to a first caller information device, associated with the wireless network, from a second caller information device, associated with the wired network. The caller information may include caller identification information. The device may enable the service for the user device on the wireless network based on provisioning the wireless network and synchronizing the caller information to the first caller information device from the second caller information device.
    Type: Grant
    Filed: June 30, 2014
    Date of Patent: May 26, 2015
    Assignee: Cellco Partnership
    Inventors: Bindu Balan, Nishit Oza
  • Patent number: 9020118
    Abstract: Embodiments of the present invention provide methods and systems for intelligent routing. An intelligent routing processing module sets at least one intelligent routing trigger condition and at least one corresponding intelligent routing policy in advance, and an incoming call or message is processed according to intelligent routing contact manners in the intelligent routing policy. The intelligent routing trigger condition includes relevant information of the incoming call or message and the intelligent routing policy may include more than one intelligent routing contact manner. The embodiments of the present invention may provide more intelligent routing contact manners and intelligent routing policies for communication routing technology and may make full use of subscriber presence information.
    Type: Grant
    Filed: November 25, 2013
    Date of Patent: April 28, 2015
    Assignee: Huawei Technologies Co., Ltd.
    Inventor: Youzhu Shi
  • Publication number: 20150110260
    Abstract: Embodiments of the present invention provide a method, system and computer program product for CRM audio on hold. In an embodiment of the invention, a CRM audio on hold method includes identifying a caller associated with the telephone call received in a call processing gateway, selecting a record in a CRM application pertinent to the caller and inserting the selected record into a variable field of a template. The method also includes text-to-speech (TTS) processing the template into audio and returning the audio to the call processing gateway for playback to the caller while the caller is on hold.
    Type: Application
    Filed: October 23, 2013
    Publication date: April 23, 2015
    Applicant: SugarCRM Inc.
    Inventor: Matt Marum
  • Patent number: 9014357
    Abstract: A method for effective utilization of call idle time, including detecting by the processor of a phone, that a first person using the phone has initiated a phone call to a second person, and that the second person has not yet answered the call, wherein the phone is operative in an idle mode to present content pre-designated by the first person, and is operative in a normal mode to send and receive voice communications to and from the second person and to not present the pre-designated content, activating the idle mode of the phone in response to the detecting, subsequently detecting, by the processor of the phone, that the second person has answered the call, and subsequently activating the normal mode of the phone in response to the subsequently detecting.
    Type: Grant
    Filed: January 26, 2014
    Date of Patent: April 21, 2015
    Assignee: Google Inc.
    Inventors: Eyal Bychkov, Uri Ron
  • Patent number: 9014359
    Abstract: An analyzer resource receives call information about outbound phone calls from multiple phone numbers to target phone numbers in a phone network. The analyzer resource analyzes the call information to detect likely unwanted call activity. Based on the analyzing, the analyzer resource produces a list of phone numbers from which one or more entities originate unwanted calls to the subscribers in the phone network.
    Type: Grant
    Filed: January 11, 2013
    Date of Patent: April 21, 2015
    Assignee: Time Warner Cable Enterprises LLC
    Inventors: Howard Leigh Pfeffer, Matthew John Cannon, Jeffrey James Lindsay
  • Patent number: 8983049
    Abstract: A method of controlling a user device in a telecommunications network having a first part and a second, different part is provided. The method includes, at the user device, receiving a first communication session setup request to set up a given communication session, the first communication session setup request being directed to a first communication interface, receiving a communication notification in relation to the same given communication session, the communication notification being directed to a second communication interface, establishing the given communication session via the first communication interface via the first part of the telecommunications network, and after having established the given communication session via the first communication interface, activating an alert function to alert a user of the user device to the availability of the second communication interface at least on the basis of having received the communication availability notification.
    Type: Grant
    Filed: February 26, 2013
    Date of Patent: March 17, 2015
    Assignee: Metaswitch Networks Ltd
    Inventors: David Matthew Drysdale, Alan Cook, Christopher John Mairs, Jonathan Thomas Rowland, Lionel James Jerome Lee, Douglas Gavin Currie
  • Patent number: 8982735
    Abstract: A Session Initiation Protocol (SIP) service system includes a SIP-enabled soft switch at a telephony service provider, executing code from a coupled machine-readable medium, routing SIP transactions to remote destinations, a media server coupled to the SIP-enabled soft switch storing media including ring tones and music-on-hold for use in progressing transactions, and an interface to a wide-area-network (WAN) for transmitting transactions and media. The SIP-enabled soft switch determines for each transaction from stored data whether media services are to be provided or not provided for that destination, and in the event media services are not to be provided, alters packet data to indicate media services to be provided by a server local to the destination.
    Type: Grant
    Filed: February 25, 2010
    Date of Patent: March 17, 2015
    Assignee: Genesys Telecommunications Laboratories, Inc.
    Inventors: Vyacheslav Zhakov, Vyacheslav Valentinovich Sayko
  • Patent number: 8976950
    Abstract: Third party call control in a service management platform (SMP) of an enterprise system comprising a private branch exchange (PBX) in communication with the SMP over a trunk and line. Receiving a request over the line for communication involving a device. Invoking reliable transmission of provisional responses in the trunk. Receiving a receive only session description over the trunk. Invoking specific event notification between the SMP and PBX for calls answered between the device and PBX. Receiving notification of a call answered between the device and PBX. Responding to the request with the first session description as a send/receive offer. Receiving acknowledgement including a second send/receive answer session description over the line. Updating the trunk the second description as a send/receive update. Receiving a third session description with a successful response message from the PBX; the third session description being a send and receive copy of the first session description.
    Type: Grant
    Filed: January 25, 2010
    Date of Patent: March 10, 2015
    Assignee: Blackberry Limited
    Inventors: Valentina Iqorevna Kramarenko, Richard John George, Haiyang Yin
  • Patent number: 8971859
    Abstract: The present disclosure provides a method for blocking crank calls by using cloud computing and a system thereof. In the method, a client(s) uploads a blacklist to a server; the server makes statistic according to blacklist data uploaded by the client(s) and determines a particular phone number be a crank phone number, generates an anti-crank policy and updates the generated anti-crank policy to the client(s); when receiving a call or a message from the crank phone number, the client executes the anti-crank policy.
    Type: Grant
    Filed: May 29, 2012
    Date of Patent: March 3, 2015
    Assignee: Netqin Mobile (Beijing) Co., Ltd
    Inventors: Wei Wang, Yu Lin, Shihong Zou, Xinyang Li
  • Patent number: 8953767
    Abstract: A location-based triggering system and method allow location-based triggers to be created and associated with POI, landmark, and/or location-based information categories comprised of a plurality of POIs, landmarks, and/or location-based information, POI, landmark, and/or location-based information sub-categories, as well as POI, landmark, and location-based information searches. A trigger is created, where the trigger comprises trigger criteria. At least one POI, landmark, and/or location-based information database containing a plurality of POIs, landmarks, and/or location-based information data is monitored for a match between the trigger criteria and at least one POI, landmark, and/or location-based information category. If a match exists, the trigger is activated, thereby executing a related action or event. Furthermore, additional search criteria can be combined with the trigger criteria to enhance the LBT process.
    Type: Grant
    Filed: June 24, 2013
    Date of Patent: February 10, 2015
    Assignee: Nokia Corporation
    Inventors: Tommi A. Laine, Petri O. Rauhala, Pasi Katajainen, Jarno Luttinen
  • Publication number: 20150036811
    Abstract: A method for indicating voice input state for a call on a communications device. A processor unit identifies the state of voice input for the call. In response to the state of the voice input being a mute state, the processor unit identifies a mute setting for the mute state based on a user profile. Thereafter, first audio data specified by the mute setting is played with audio data from the call on the communications device. In response to the state of the voice input being an unmute state, the processor unit identifies an unmute setting for the unmute state based on the user profile. Thereafter, second audio data specified by the unmute setting is played with the audio data from the call on the communications device.
    Type: Application
    Filed: October 22, 2014
    Publication date: February 5, 2015
    Inventors: Lisa Seacat Deluca, Dana L. Price
  • Patent number: 8948360
    Abstract: A method and system for providing computer-network related information about a second party. First, the second party receives a telephone number of a first party. The second party's customer premises equipment (CPE) or elements in a telephone network then use the telephone number to index a database, which contains combinations of telephone numbers and computer-network addresses. Once the first party's computer-network address is retrieved, first-party-customized information present at the computer-network location specified by the computer-network address can be sent to and displayed on the second party's CPE. Also, the first party's telephone number can be sent to an application in the computer network, causing the first-party-customized information to be automatically displayed on the second party's CPE.
    Type: Grant
    Filed: October 31, 2013
    Date of Patent: February 3, 2015
    Assignee: Rakuten, Inc.
    Inventor: Arnold M. Lund
  • Patent number: 8938056
    Abstract: Disclosed are a call processing supplementary service providing terminal device and an operation method thereof. The device includes: terminal operator configured to detect current state of the terminal device and provide an event signal corresponding to the detected current state; and a service provider configured to, when at least one of a voice call origination attempt state and a voice call end state is detected through the event signal, provide pre-registered additional content corresponding to the voice call. Accordingly, a call supplementary service can be conveniently provided without intervention of a communication service provider.
    Type: Grant
    Filed: September 26, 2012
    Date of Patent: January 20, 2015
    Inventor: Yongjin Kim
  • Patent number: 8913729
    Abstract: A system may include a memory configured to store a number of workflows and a system interface configured to communicate with other systems associated with provisioning a broadband service. The system may also include logic configured to receive input from a user identifying a first one of the workflows, where the first workflow includes actions associated with provisioning the broadband service and an output of at least some of the actions are linked to other actions associated with provisioning the broadband service. The logic is also configured to execute the first workflow, where when executing the first workflow, the logic is configured to transmit and receive information to and from the other systems via the system interface.
    Type: Grant
    Filed: October 29, 2009
    Date of Patent: December 16, 2014
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Ashis Sarkar, Abhitabh Kushwaha, Pardha S. Vishnumolakala
  • Patent number: 8903071
    Abstract: A determination of whether to perform telephone call blocking includes initiating a telephone call from a call server, determining whether the call is a solicitation call and determining the area code of the call and performing a lookup operation of the area code in a call suppression database. The process may also include retrieving a call block entry for a current day from the call suppression database, and comparing the area code to the call block entry for the current day to determine whether the call should be blocked.
    Type: Grant
    Filed: February 27, 2014
    Date of Patent: December 2, 2014
    Assignee: West Corporation
    Inventors: Rebekah Johnson, Baron Morvant, William Corey Howard
  • Patent number: 8886169
    Abstract: A system that incorporates teachings of the present disclosure may include, for example, receiving over a communication network audio voice data originating from a telephony communication session established between a first communication device and a second communication device, transcribing the audio voice data to a text transcription, detecting a presence of a first communication device in the vicinity of a media processor device, and presenting the text transcription on a display communicatively coupled to a media processor device in response to the detected presence of a first communication device. Other embodiments are disclosed.
    Type: Grant
    Filed: October 25, 2011
    Date of Patent: November 11, 2014
    Assignee: AT&T Intellectual Property I, LP
    Inventors: Abraar Hussain, Ankur Bansal, Javier Gerardo Arboleda, Matthew Bojorquez, Cameron Broome, Amber Lynette Browning, Sunija Christelda, Brian Comilang, Khine Htun, Sasha Ng, Nimisha Shah, Michael Siruno
  • Patent number: 8885811
    Abstract: A conferencing system for an enterprise is disclosed. The conferencing system includes a management apparatus for managing conferencing resources in a premises. The management apparatus includes a communications link for communicating with a proximity announcing system, which indicates whether a portable communications device is near a conferencing device within the premises. The management apparatus can transmit a message to a proximate portable communication device indicating that a conferencing device is nearby. The proximity announcing system can include wireless transmitters and receivers associated with the premises and with portable communication devices used within the premises for tracking the location of the portable communication devices throughout the premises.
    Type: Grant
    Filed: March 18, 2013
    Date of Patent: November 11, 2014
    Assignee: Polycom, Inc.
    Inventor: Eran Knaz
  • Patent number: 8873405
    Abstract: A device includes a Session Initiation Protocol (SIP) phone, an audio interface for receiving or transmitting audio information with the SIP phone to test a SIP-based network, and a controller for controlling the SIP phone and the audio interface.
    Type: Grant
    Filed: December 15, 2006
    Date of Patent: October 28, 2014
    Assignee: Verizon Patent and Licensing Inc.
    Inventor: Craig E. Newman
  • Patent number: 8867723
    Abstract: A method for a communications device (12) to successively querying a remote service platform (32) for service information updates, the method comprising at the device: monitoring a PSTN line for a trigger event associated with a PSTN call; determining if a trigger event has occurred, and if so, establishing a data session with the remote service platform; generating a request for a service information update, the request including a calling line identifier for the PSTN line; and sending the request to the remote service platform.
    Type: Grant
    Filed: September 9, 2010
    Date of Patent: October 21, 2014
    Assignee: British Telecommunications public limited company
    Inventor: Fraser Smith
  • Patent number: 8861491
    Abstract: A mobile application gateway for connecting devices on a cellular network with individual networks, such as enterprise voice and data networks and/or residential networks. The effects of the present invention are far reaching in terms of transferring effective call control from the cellular network into the control of the individual network such as the enterprise, and enabling new business models for the purchase of cellular service from a public cellular carrier by an enterprise. The invention may consist of a primarily of core network and services components based on the IMS network architecture, and is backward compatible to support legacy systems in place in current telecom and data networks.
    Type: Grant
    Filed: August 30, 2011
    Date of Patent: October 14, 2014
    Assignee: Tango Networks, Inc.
    Inventors: Andrew Silver, Lathan Lewis, Patricia Landgren, Glen Schmid
  • Patent number: 8855282
    Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: October 7, 2014
    Assignee: Huawei Technologies Co., Ltd.
    Inventors: Lingyan Wu, Yuan Bao, Guojun Xu, Haoyu Wang, Shanyang Ke
  • Patent number: 8855287
    Abstract: Providing alerts to a user that is participating in a telephone call includes operating a telephone call between a first user and a second user. The telephone call uses a voice path, a first signaling path, and a second signaling. An indication of an alert to be presented to the first user is received. The alert is configured for presentation to the first user on a telephone used by the first user. Control signals are sent from the telephony services provider to the first telephony proxy server over the first signaling path. The control signals are configured to cause the alert to be presented audibly to the first user on the telephone used by the first user such that (i) the first user hears the alert, (ii) the second user does not hear the alert, and (iii) the alert does not obscure other content of the telephone call.
    Type: Grant
    Filed: April 12, 2010
    Date of Patent: October 7, 2014
    Assignee: AOL Inc.
    Inventor: Peter Bates