Call Tracing Patents (Class 379/32.05)
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Patent number: 10992562Abstract: A method includes receiving a single request to configure a continuous route tracer (CRT) between a first plurality of network devices and a second plurality of network devices and configuring, by a processing device of a control server, the CRT between the first plurality of network devices and the second plurality of network devices. The method further includes receiving a plurality of probe reports corresponding to a plurality of CRT probes sent between the first plurality of network devices and the second plurality of network devices and analyzing the reports to detect one or more anomalies corresponding to a network comprising the first plurality of network devices and the second plurality of network devices. The method further includes providing the one or more anomalies for display.Type: GrantFiled: December 29, 2017Date of Patent: April 27, 2021Assignee: Arista Networks, Inc.Inventors: Gagandeep S. Arneja, Justin Costa-Roberts, Charanjith Kunduru
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Patent number: 9305594Abstract: A cable for transmitting a transmissible element, such as power or data, from a source to a device, the cable includes at least a first plug configured to mate with at least one of the source and the device, and an audio player for playing back audio recording.Type: GrantFiled: April 12, 2013Date of Patent: April 5, 2016Assignee: GE AVIATION SYSTEMS LIMITEDInventor: Lucas William Partridge
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Patent number: 9077547Abstract: The present system and method comprises an improved marketplace for providing and consuming services. Using the present system, generally via one or more APIs, comprises a method for integrating value added services within a network of participants, for instance, a payment network. The network can use service switching capabilities to route service calls to and from the service consumers and providers using routing elements defined in a message specification. Network participants can be both consumers and providers of services. The network can route service messages to the appropriate provider depending on details in the message.Type: GrantFiled: June 11, 2014Date of Patent: July 7, 2015Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Clinton R. Allen, Paul M. Crofts, Jeff W. Fromm
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Patent number: 8830878Abstract: Techniques are described for better ensuring that calls or transmissions directed to a subscriber or endpoint to which a number was previously assigned are not received by a new subscriber or endpoint. According to one class of implementations, a telephony platform maintains a registry that associates a secondary identifier with each phone number that is currently assigned to a subscriber. The identifier may point to and/or include any of a variety of information that maps to the current subscriber. When a calling party initiates a call to an assigned number, an additional identifier is transmitted with the call routing information that corresponds to the entity or endpoint to which the call is directed. The telephony platform makes call routing decisions based on the correspondence of this information with the information maintained in the registry.Type: GrantFiled: March 31, 2014Date of Patent: September 9, 2014Assignee: RingCentral, Inc.Inventor: Christopher van Rensburg
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Publication number: 20140093054Abstract: A computerized method for correlating a phone call with a telephone-number, comprising receiving at a service facility, comprising an at least one processor, a query from a computer about a status of a phone call with a telephone-number, and sending to the computer a response with information related to the status, and an apparatus for performing the same.Type: ApplicationFiled: September 3, 2013Publication date: April 3, 2014Applicant: LikeBillionsInventor: Oren Wisman
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Publication number: 20140064460Abstract: A logic history can be provided for every request or call instance through a distributed computing system that uniquely traces its entire path, end-to-end, in-band within the messaging for the system. The end result is a single true representation of what occurred with no post computational inference. Accordingly, unique logic history codes are not forced across the system. Rather sub-components that are logic history enabled can use codes that have meaning and applicability to itself. Unique logic history codes are not forced across the system, which in practice would be brittle. Rather each sub-component that is logic history enabled can use codes that have meaning and applicability only to itself. This allows the system to be flexible and lets sub-components change and redefine their logic and logic history traces without impacting the rest of the system.Type: ApplicationFiled: November 4, 2013Publication date: March 6, 2014Applicant: TeleCommunications Systems, Inc.Inventors: Gerhard Geldenbott, Gordon J. Hines
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Patent number: 8543157Abstract: The communication device comprising a pin-point location notifying implementer, a geographic area notifying implementer, a location dependent program activating implementer, a multiple answering machine implementer, a time dependent answering machine implementer, an audiovisual storage implementer, a street address icon displaying implementer, and an audiovisual multiple recording/replaying implementer.Type: GrantFiled: May 9, 2008Date of Patent: September 24, 2013Inventor: Iwao Fujisaki
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Patent number: 8488755Abstract: A system and method for tracking call activity of a plurality of businesses is disclosed. A global pool of phone numbers is allocated from which to draw numbers. A business-specific pool of numbers is established for business locations involved in advertisements using the Internet via Web pages. As a consumer begins viewing an advertisement for a business, a number is temporarily allocated from the business's pool of available numbers. As the business's pool of unallocated numbers is exhausted, a metric is used to determine whether or not to grow the pool of numbers, to show an untracked ‘fallback’ number for the business, or to reuse a previously allocated number. When one of the temporarily allocated numbers is called, the online consumer it was associated with is credited for making the call and the business is credited and charged for receiving the call.Type: GrantFiled: April 19, 2012Date of Patent: July 16, 2013Assignee: Felix Calls, LLCInventors: Brent D. Metz, Kevin Caffrey
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Patent number: 8428226Abstract: The present invention discloses a method of call trace on a next generation network (NGN) media gateway (MG). According to the present invention, a softswitch device adds an extended trace indication to an H.248 message related to the call to be traced; the MG determines whether the received H.248 message needs to be traced according to the extended trace indication; and if the H.248 message needs to be traced, trace the call to which the transaction in the H.248 message belongs. By the method, the MG can trace the entire calling process of a call.Type: GrantFiled: March 11, 2011Date of Patent: April 23, 2013Assignee: Huawei Technologies Co., Ltd.Inventor: Dong Guo
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Patent number: 8351579Abstract: A system and method for securely authenticating and lawfully intercepting data in a telecommunication network using biometrics is disclosed. In one embodiment, in a method for securely authenticating and lawfully intercepting data using biometrics, one or more persons associated with a law enforcement agency (LEA) are authenticated by a telecommunication network provider. The authentication is performed upon receiving a request for lawful interception of data from the one or more persons associated with the LEA. Then, the lawful interception request associated with a registered telecommunication network user is activated to obtain the data. The data is intercepted user upon a successful match with a requested registered telecommunication network user by the LEA. Further, intercepted data along with the biometric information associated with the registered telecommunication network user is sent to the authenticated one or more persons associated with the LEA via the telecommunication network.Type: GrantFiled: September 22, 2010Date of Patent: January 8, 2013Assignee: Wipro LimitedInventors: Venkata Subramanian Jayaraman, Veera Raghavan Seshadri
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Patent number: 8315363Abstract: A method and system of an embodiment may include receiving at least a portion of a call recording request at a voice response unit, identifying a call received at the voice response unit as a call matching one or more parameters of the call recording request, and utilizing available digital signal processing resources of the voice response unit to record one or more specified portions of the call.Type: GrantFiled: August 8, 2008Date of Patent: November 20, 2012Assignee: Verizon Patent and Licensing Inc.Inventors: David Phelps, Brian Badger, Robert Sartini, John Macedo, Gregory J. Bjornberg, John Rivera
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Patent number: 8270945Abstract: A monitoring apparatus and method in a mobile communication system are provided. A WGW receives information relating to a monitored subscriber from a WSS, establishes a monitoring path between the monitored subscriber and a monitoring server, upon request from the WSS, begins to monitor the monitored subscriber upon receipt of a monitoring start request from the WSS, and transmits monitored data to the monitoring server.Type: GrantFiled: February 12, 2008Date of Patent: September 18, 2012Assignee: Samsung Electronics Co., Ltd.Inventor: Dong-Woo Byun
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Patent number: 8243716Abstract: A method for preventing Spam over Internet Telephony (SPIT), includes: a terminal receives a call request of a calling user; the terminal sets an identifier of the calling user into a SPIT reporting request upon receipt of the call request; and sends the SPIT reporting request to a server in response to an instruction of a called user that the call request is the SPIT.Type: GrantFiled: September 19, 2007Date of Patent: August 14, 2012Assignee: Huawei Technologies Co., Ltd.Inventors: Lifeng Liu, Zhibin Zheng, Kai Zhao, Guanzhou Lin
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Patent number: 8234169Abstract: Method and apparatus for direct marketing comprising establishing a first communications link between a prospective customer using a device having a unique identification number and a communications device, automatically transmitting the unique identification number associated with the prospective customer's device to the communications device, establishing a second communications link between the communication device and a computer operably connected to a tangible memory apparatus having a prospective customer database comprising prospective customer information associated with the unique identification number of the prospective customer's device.Type: GrantFiled: June 3, 2004Date of Patent: July 31, 2012Inventor: Eileen A. Fraser
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Patent number: 8189750Abstract: A system and method for tracking call activity of a plurality of businesses is disclosed. A global pool of phone numbers is allocated from which to draw numbers. A business-specific pool of numbers is established for business locations involved in advertisements using the Internet via Web pages. As a consumer begins viewing an advertisement for a business, a number is temporarily allocated from the business's pool of available numbers. As the business's pool of unallocated numbers is exhausted, a metric is used to determine whether or not to grow the pool of numbers, to show an untracked ‘fallback’ number for the business, or to reuse a previously allocated number. When one of the temporarily allocated numbers is called, the online consumer it was associated with is credited for making the call and the business is credited and charged for receiving the call.Type: GrantFiled: April 22, 2008Date of Patent: May 29, 2012Assignee: Yext, Inc.Inventors: Brent D. Metz, Kevin Caffrey
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Patent number: 8068808Abstract: Embodiments of systems and methods are presented to provide local citizenry with the ability to initiate emergency calls on their mobile device through a deployable cellular communication resource, such as a switch on wheels. The mobile device may be provisioned with a primary preferred roaming list (PRL) and a secondary PRL. The secondary PRL is accessed only when a switch-to-secondary-PRL flag is set in the primary PRL. Upon detection of the switch-to-secondary-PRL flag, the mobile device may enter an emergency call mode which only allows the mobile device to initiate an emergency call. If no network listed in the primary PRL and no emergency network listed in the secondary PRL is available, the mobile device may pause for a predetermined time before repeating attempts to access a network in order to conserver battery power until cellular communication networks are repaired or temporary networks implemented.Type: GrantFiled: April 10, 2009Date of Patent: November 29, 2011Assignee: Rivada Networks LLCInventor: Clint Smith
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Patent number: 8059811Abstract: A communication system that comprises call processors, interworking units, and a control system handles a plurality of calls. The call processors process signaling messages for the calls, and in response, transfer control messages for the calls and transfer data messages for the calls. The interworking units receive the control messages and user communications for the calls and interwork the user communications between a first communication format and a second communication format in response to the control messages. The control system receives and processes the data messages for the calls to maintain an active call database having call data for active ones of the calls. The control system receives a query, and in response, processes the active call database to identify one of the active calls that satisfies the query.Type: GrantFiled: February 24, 2005Date of Patent: November 15, 2011Assignee: Sprint Communications Company L.P.Inventors: Tracy Lee Nelson, Charles Arthur Jennings
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Patent number: 7995486Abstract: A method and system for graphically displaying call signaling flows for a communications network is described. In one example, a call flow alarm indicating an improper call signaling flow for a call is received. A respective projected call signaling flow associated with the call is then obtained. Lastly, the improper call signaling flow and the respective projected call signaling flow are graphically displayed.Type: GrantFiled: October 31, 2008Date of Patent: August 9, 2011Assignee: AT&T Intellectual Property II, L.P.Inventors: Marian Croak, Hossein Eslambolchi
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Patent number: 7961628Abstract: The present invention discloses a method of call trace on an NGN MG. According to the present invention, the softswitch device adds an extended trace indication to an H.248 message related to the call to be traced; the MG determines whether the received H.248 message needs to be traced according to the extended trace indication; and if the H.248 message needs to be traced, trace the call to which the transaction in the H.248 message belongs. By the method, the MG can trace the entire calling process of a call.Type: GrantFiled: August 2, 2006Date of Patent: June 14, 2011Assignee: Huawei Technologies Co., Ltd.Inventor: Dong Guo
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Patent number: 7848510Abstract: A method for recording automatic call distributor calls includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes creating a call signature associated with the call for recording verification and recording communications of the call to a recording file. The method also includes embedding the call signature in the recording file.Type: GrantFiled: July 22, 2005Date of Patent: December 7, 2010Assignee: Cisco Technology, Inc.Inventors: Shmuel Shaffer, Labhesh Patel, Robert T. Bell, Shantanu Sarkar
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Patent number: 7844033Abstract: Methods, systems, and computer program products for performing a trace of a communications transaction using a dynamically generated endpoint identifier list are disclosed. According to one method, a first endpoint identifier for identifying a communications endpoint is received. A list including the first endpoint identifier is created. A signaling message including the first endpoint identifier may be searched for in the list. A parameter from the signaling message having the first endpoint identifier may be extracted that is distinct from the endpoint identifier. Further, the method may include searching for signaling messages having the extracted parameter. The method may include adding to the list any endpoint identifiers found in the search for signaling messages having the extracted parameter. The method may include searching for signaling messages having any of the endpoint identifiers in the list and thereby tracing a communications transaction involving endpoints in the endpoint identifier list.Type: GrantFiled: June 5, 2006Date of Patent: November 30, 2010Assignee: TekelecInventors: Michael J. Drum, Peter J. Marsico
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Patent number: 7801281Abstract: Methods, systems, and computer program products collect and deliver call data associated with court ordered trap and/or traces. A method involves receiving a request to monitor calls to and/or from a target telephone number where the request includes request parameters such as the target telephone number. The method further involves storing the request where the target telephone number is stored in association with a court order and utilizing the request to identify and retrieve call records matching the request parameters. Utilizing the request to identify and retrieve call records matching the request parameters may involve creating a text file including the request parameters, reading the request parameters from the text file, monitoring call records for call records matching the request parameters, and storing call records that match the request parameters. The call records that match are stored in association with the court order and the target telephone number.Type: GrantFiled: September 1, 2005Date of Patent: September 21, 2010Assignee: AT&T Intellectual Property I, L.P.Inventors: Douglas Van Natter, Ronald Proctor, Abboud Madi
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Patent number: 7796746Abstract: The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.Type: GrantFiled: April 12, 2007Date of Patent: September 14, 2010Assignee: AT&T Intellectual Property I, L.P.Inventors: Paul W. Fellner, James F. Langdon
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Patent number: 7778393Abstract: A method for tracing communications includes receiving trace criteria from a first remote element and determining whether a call signaling message matches the trace criteria. The method includes attaching a trace tag to the call signaling message, if the call signaling message matches the trace criteria. The method further includes transmitting the call signaling message to a second remote element.Type: GrantFiled: April 17, 2007Date of Patent: August 17, 2010Assignee: Cisco Technlogy, Inc.Inventors: Randall P. J. Ethier, Michael P. Hammer, Scott S. Firestone
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Patent number: 7633879Abstract: A system and technique for analyzing incoming packets. The path taken by incoming packets can be analyzed from a near end without having access to the far end. This can be done even though packets sent to the far end from the near end, take a different path than that used by the incoming packets. The process is started by an RTP no op packet sent from the near end to the far end. The no op packet request the far end to initiate a trace using a series of media packets that have sequential values in the TTL field. The results of the trace are either send from the far end to the near end and a report is complied at the near end, or the results of the trace are compiled into a report at the far end and the report is sent to the near end.Type: GrantFiled: December 13, 2004Date of Patent: December 15, 2009Assignee: Cisco Technology, Inc.Inventor: Michael A. Ramalho
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Publication number: 20090185666Abstract: A method, system and device for tracing services are provided. The method includes includes: receiving a service tracing request message which carries information on the service to be traced and the callback information; tracing the service according to the information on the service to be traced and obtaining the feedback service tracing data; and sending the feedback service tracing data according to the callback information. Through the present invention, the service tracing data is fed back effectively in time after the service tracing requester sends a service tracing request.Type: ApplicationFiled: March 26, 2009Publication date: July 23, 2009Applicant: Huawei Technologies Co., Ltd.Inventors: Jie Tang, Xiaomin Shi
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Patent number: 7564953Abstract: A method for tracing communications includes receiving trace criteria from a first remote element and determining whether a call signaling message matches the trace criteria. The method includes attaching a trace tag to the call signaling message, if the call signaling message matches the trace criteria. The method further includes transmitting the call signaling message to a second remote element.Type: GrantFiled: April 17, 2007Date of Patent: July 21, 2009Assignee: Cisco Technology, Inc.Inventors: Randall P. J. Ethier, Michael P. Hammer, Scott S. Firestone
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Publication number: 20090147927Abstract: The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.Type: ApplicationFiled: April 12, 2007Publication date: June 11, 2009Inventors: Paul W. Fellner, James F. Langdon
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Patent number: 7535993Abstract: A call control component of an apparatus in one example employs one or more criteria to select one or more internet protocol calls from a plurality of internet protocol calls in an internet protocol network. The call control component sends a copy of one or more portions of the one or more internet protocol calls to one or more eavesdrop components to monitor the one or more portions of the one or more internet protocol calls.Type: GrantFiled: April 21, 2003Date of Patent: May 19, 2009Assignee: Alcatel-Lucent USA Inc.Inventors: Yigang Cai, Xu Chen
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Patent number: 7502447Abstract: A method and device for recording call failure information in a data transmission system is provided. The failure logs generated in response to a failure event include a failure type and a first timestamp. A log record is created for a first failure log based on the failure type, and storied in a log record storage. Whenever a further failure log is generated in response to the same failure event, the further failure log includes said failure type and a current timestamp, so that it will receive the same identifier. The log record is updated to document the current timestamp.Type: GrantFiled: November 25, 2003Date of Patent: March 10, 2009Assignee: Alcatel LucentInventors: James Stewart McCormick, David Ker, Kulpreet Singh Badial
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Patent number: 7486778Abstract: A method for automatically tracing an interface for an exchange and a subscriber network, includes setting an operator, reference, a procedure for notifying an event are defined, so that a user could perform interface tracing for an exchange and a subscriber network using a network management system such as EMS. The method for automatically tracing a subscriber applied to a communication system, includes: receiving setting particulars from an operator in order to perform tracing of a subscriber with respect to an interface for LE (Local Exchange) and a subscriber network (AN: Access network); checking setting particulars of the operator by receiving trace request for the interface from the operator, performing tracing relevant to the setting particulars, providing tracing results to the operator; and providing information for an event so that the operator could check the information upon occurrence of a trace event at an interface relevant to the setting particulars of the operator.Type: GrantFiled: February 10, 2004Date of Patent: February 3, 2009Assignee: Samsung Electronics Co., Ltd.Inventor: Il-Seuk Chae
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Patent number: 7447159Abstract: A method and system for graphically displaying call signaling flows for a communications network is described. In one example, a call flow alarm indicating an improper call signaling flow for a call is received. A respective projected call signaling flow associated with the call is then obtained. Lastly, the improper call signaling flow and the respective projected call signaling flow are graphically displayed.Type: GrantFiled: December 21, 2004Date of Patent: November 4, 2008Assignee: AT&T Corp.Inventors: Marian Croak, Hossein Eslambolchi
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Patent number: 7418084Abstract: The present invention may include a call controller for initiating third-party call control requests. The invention may also include an endpoint control manager for determining whether a remote endpoint is a simple endpoint or intelligent endpoint. The invention may further include an intelligent device manager for coordinating third-party call control requests from the call controller for endpoints determined to be intelligent by the endpoint control manager, and a simple device manager for coordinating third-party call control requests from the call controller for endpoints determined to be simple by the endpoint control manager.Type: GrantFiled: August 16, 2004Date of Patent: August 26, 2008Assignee: Siemens Communications, Inc.Inventors: Johannes Ruetschi, Leroy Edwin Gilbert
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Patent number: 7286251Abstract: A printer is connected to a portable communication terminal which is accessible to a server device on a network. The printer comprises an interface connected to the portable communication terminal, and an access device accessing to the server device by a circuit connection function of the portable communication terminal and downloading data registered in advance in the server device by the portable communication terminal.Type: GrantFiled: August 27, 2001Date of Patent: October 23, 2007Assignee: Casio Computer Co., Ltd.Inventors: Takahiro Tomida, Koji Nishimoto
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Patent number: 7283619Abstract: A method for tracing communications includes receiving trace criteria from a first remote element and determining whether a call signaling message matches the trace criteria. The method includes attaching a trace tag to the call signaling message, if the call signaling message matches the trace criteria. The method further includes transmitting the call signaling message to a second remote element.Type: GrantFiled: June 15, 2004Date of Patent: October 16, 2007Assignee: Cisco Technology, Inc.Inventors: Randall P. J. Ethier, Michael P. Hammer, Scott S. Firestone
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Patent number: 7277528Abstract: By selecting access points specific to the various components of call-content of a call, a monitoring agency is ensured of obtaining the call-content of each participant in telephone call irrespective of call transfers and network reconfiguration. Devices in the telecommunications system such as network devices can provide appropriate access. Examples of suitable network devices may include gateway, an access gateways, trunk gateways, portals, ATM switches, routers, and border elements.Type: GrantFiled: February 12, 2003Date of Patent: October 2, 2007Assignee: Siemens Information and Communication Networks, Inc.- Boca RatonInventors: Nagaraja Rao, Ludger Schlicht
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Patent number: 7221751Abstract: The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.Type: GrantFiled: June 2, 2005Date of Patent: May 22, 2007Assignee: Ameritech Services, Inc.Inventors: Paul W. Fellner, James F. Langdon
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Patent number: 7209548Abstract: A method for tracing communications includes receiving trace criteria from a first remote element and determining whether a call signaling message matches the trace criteria. The method includes attaching a trace tag to the call signaling message, if the call signaling message matches the trace criteria. The method further includes transmitting the call signaling message to a second remote element.Type: GrantFiled: July 9, 2004Date of Patent: April 24, 2007Assignee: Cisco Technology, Inc.Inventors: Randall P. J. Ethier, Michael P. Hammer, Scott S. Firestone
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Patent number: 7206385Abstract: A method for tracing communications includes receiving trace criteria from a first remote element and determining whether a call signaling message matches the trace criteria. The method includes attaching a trace tag to the call signaling message, if the call signaling message matches the trace criteria. The method further includes transmitting the call signaling message to a second remote element.Type: GrantFiled: July 9, 2004Date of Patent: April 17, 2007Assignee: Cisco Technology, Inc.Inventors: Randall P. J. Ethier, Michael P. Hammer, Scott S. Firestone
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Patent number: 7123710Abstract: Methods and systems for intelligent signaling-router-based surveillance are disclosed. A surveillance and signaling router receives call signaling messages, identifies call signaling messages associated with users under surveillance and determines a surveillance type for the call signaling messages. If the surveillance type is content-related, the surveillance and signaling router forwards the message to a call server. The call server replaces parameters in the message and in subsequent messages so that the call is transparently set up through a media proxy server. The media proxy server copies the media stream to a delivery function. If the surveillance type is non-content-related, the surveillance and signaling router sends a copy of the message or information extracted from the message to an external device.Type: GrantFiled: January 13, 2006Date of Patent: October 17, 2006Assignee: TekelecInventor: Venkataramaiah Ravishankar
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Patent number: 7092493Abstract: Methods and systems for providing lawful intercept of a media stream in a media gateway include establishing a call context between a first termination and a second termination and establishing a tap context with at least one tap termination, which refer to the first termination. The call context defines a call media stream between the first and second terminations associated with a call between first and second end users. The tap context defines at least one tap media stream from the first termination to the at least one tap termination. The tap media stream is a one-way media stream that carries either the mouth portion of the call media stream, the ear portion of the media stream, or a combination of the mouth and ear portions of the media stream from the first termination to the at least one tap termination. Multiple tap contexts can be created to support the lawful intercept of the call by multiple law enforcement agencies.Type: GrantFiled: October 1, 2003Date of Patent: August 15, 2006Assignee: Santera Systems, Inc.Inventors: Hao Hou, Yong He, Tuan Minh Nguyen, Ahmed Doleh
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Patent number: 7050549Abstract: A system for testing and monitoring the operation of telephone systems uses a call trace method for capturing messages associated with a phone call. The system can provide an indication as to the time a particular triggering signaling message (e.g., IAM or RLC message) was detected on a link. The present system assembles SS7 signaling messages in real-time. Time stamps are employed in triggers to identify past messages stored in a buffer that are related to the phone call.Type: GrantFiled: December 12, 2001Date of Patent: May 23, 2006Assignee: Inrange Technologies CorporationInventor: Barry Hannigan
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Patent number: 6980821Abstract: A dispatch based call system configured to contact a call center using a single unique name or number. Multiple users are able to simultaneously dispatch the single generic call center number and communicate with a unique end station or individual at the call center. A user, or subscriber unit, when dispatching a call communicates initially with the service provider infrastructure. The infrastructure then establishes communication with the call center. The call center determines the identifier of an available end station and the subscriber is subsequently connected to the available end station.Type: GrantFiled: June 12, 2002Date of Patent: December 27, 2005Assignee: Motorola, Inc.Inventors: Senaka Balasuriya, Gregory W. Cox, Steven Upp, Walter L. Johnson
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Patent number: 6925164Abstract: The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.Type: GrantFiled: October 14, 2003Date of Patent: August 2, 2005Assignee: Ameritech Services, Inc.Inventors: Paul W. Fellner, James F. Langdon
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Publication number: 20040218731Abstract: Monitoring calls in compliance with a law enforcement regulation or governmental law or order in a telecommunications network is provided. A law enforcement application executes commands that effect the law enforcement regulation. A primary rate interface (PRI) coupled to the law enforcement application redirects calls to be regulated by law enforcement regulation. A method for effecting a law enforcement regulation in a telecommunications network provides a law enforcement application is that regulates calls and a primary rate interface (PRI) for redirecting the calls to be regulated by law enforcement regulation.Type: ApplicationFiled: March 25, 2004Publication date: November 4, 2004Inventors: Bizhan Karimi-Cherkandi, Farrokh Mohammadzadeh Kouchri
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Patent number: 6788933Abstract: A system, method and apparatus is disclosed for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch as the failures occur. The system includes a computing system adapted for communicating with the telecommunication system, the computing system including one or more computers having one or more processors for executing logic instructions; a memory associated with the computing system for storing the instructions; a storage device adapted for communicating with the computing system for storing data; and a communication device associated with the computing system for establishing a communication link between the computing system and the telecommunication system.Type: GrantFiled: December 22, 2000Date of Patent: September 7, 2004Assignee: BellSouth Intellectual Property CorporationInventors: Yuergen Boehmke, Kenneth L. Shepard
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Publication number: 20040161077Abstract: A method for automatically tracing an interface for an exchange and a subscriber network, includes setting an operator, reference, a procedure for notifying an event are defined, so that a user could perform interface tracing for an exchange and a subscriber network using a network management system such as EMS.Type: ApplicationFiled: February 10, 2004Publication date: August 19, 2004Inventor: Il-Seuk Chae
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Patent number: 6771950Abstract: A method and system for a wireless subscriber to initiate a calling party number trace includes receiving a Location Request Message at a Service Location Register for an inbound call to a subscriber, the message including Calling Party Information. If the subscriber has a Customer Originated Trace (COT) feature, the Calling Party Information is temporarily stored in a database. A Mobile Switching Center receives a feature code corresponding to a subscriber COT request and generates a Feature Request message. If it is determined that the subscriber has the COT feature and Calling Party Information temporarily stored in the database, the Calling Party Information is permanently stored for later retrieval.Type: GrantFiled: September 12, 2000Date of Patent: August 3, 2004Assignee: Qwest Communications International Inc.Inventors: Lester B. Shupe, Kerry Neilson
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Patent number: 6765990Abstract: Database-driven methods and systems for database driven real time call tracing are disclosed. Signaling messages are copied from signaling link interface modules. The copied messages are sent to a database. A server located remotely from the database sends a query to the database for a real time call trace. The database is searched for messages that match the search criteria. If no messages are located in the historical data stored in the database, data entering the database is analyzed in real time.Type: GrantFiled: December 19, 2002Date of Patent: July 20, 2004Assignee: TekelecInventors: Steven Michael Freedman, Patrick Joseph Galizia, Richard James Spangler, Joseph Yu-Lung Wan
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Patent number: 6763103Abstract: The invention refers to a method and an arrangement for netwide call trace with various interfaces and protocol stacks of at least one call within a telecommunication network by using a central call trace server (CS) and local intelligent call trace intelligent agents (IA) between the switching points (SP) of the telecommunication network, said central call trace server being connected with all of said local intelligent call trace intelligent agents IA. The central server manages the intelligent agents and distributes information between the intelligent agents. Only a reduced set of necessary data are sent to the central server by the intelligent agents, in case that the central server requires more data this data are sent by the intelligent agents upon request of the central server. The method and the arrangement allows an exact call trace inclusive of wild cards and calls between different telephone networks (mobile/land).Type: GrantFiled: March 13, 2000Date of Patent: July 13, 2004Assignee: Wavetek Wandel Goltermann Eningen GmbH & Co.Inventor: Ursel Willrett