Central Office Responsive To Emergency Call Or Alarm (e.g., "911", Operator Position Display) Patents (Class 379/45)
  • Patent number: 10728732
    Abstract: A notification of an emergent condition is provided. A mobile device application executing on the processor of a user device, and communicates with a server system over a telecommunications network, which generally comprises the public Internet. The mobile device user includes a “dead man's switch” control, which begins the emergency notification process if released. The emergency alert process uses a central case management server to provide a uniform interface into key data, reducing the need for operators to provide information verbally.
    Type: Grant
    Filed: April 26, 2019
    Date of Patent: July 28, 2020
    Inventors: William Zachary Winkler, Christopher Chad Womack, Aaron Mikkael Kunnemann
  • Patent number: 10715988
    Abstract: Various embodiments disclosed herein provide for a disaster event management system that can track location of employees and other affected during disaster events and other emergency situations and determine their safety status. The disaster event management system can determine when an emergency event has occurred, and determine which employees are likely to be affected by the emergency, based on their location at the time and other directory information. The system can provide an interface on user equipment devices operated by the employees (mobile devices, laptops, computers, tablets, etc) to provide their status along with an identification code to verify their identification. In an embodiment, the system can prompt the user equipment devices to provide a status in response to determining that the employee may be affected by the emergency situation.
    Type: Grant
    Filed: July 3, 2019
    Date of Patent: July 14, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Karl Neybert, Stephen Deshaies, Barry Husby, Daniel Steven, Martha Happ
  • Patent number: 10715662
    Abstract: Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.
    Type: Grant
    Filed: April 9, 2019
    Date of Patent: July 14, 2020
    Assignee: MOTOROLA SOLUTIONS, INC.
    Inventors: Mariya Bondareva, Randy L. Ekl, David Kaleko
  • Patent number: 10701540
    Abstract: According to an aspect, there is provided a method and an apparatus for controlling an emergency communication. A signal indicating an emergency relating to a user of a user device is detected. A search is performed for valid recipients for an emergency communication relating to the emergency, a valid recipient being determined based at least on online status of the recipient and/or spatial and/or temporal distance between the user and the valid recipient. At least one valid recipient found in the search is selected and transmission of the emergency communication is caused to at least one user device corresponding to the at least one selected valid recipient.
    Type: Grant
    Filed: March 24, 2017
    Date of Patent: June 30, 2020
    Assignee: GuardianX Technologies Oy
    Inventor: Marc-Johann Kavantsaari
  • Patent number: 10701777
    Abstract: A method of communicating an emergency and the type of emergency using the general-purpose lighting on a premises using color-changing lighting. A premises network includes a controller for controlling the color-changing lighting. Upon an emergency, the color-changing lighting is controlled to emit a color-coded emergency signal indicating the presence and type of emergency.
    Type: Grant
    Filed: August 2, 2019
    Date of Patent: June 30, 2020
    Assignee: Inception Innovations, Inc.
    Inventor: Scott Eddins
  • Patent number: 10667199
    Abstract: Systems and techniques for routing emergency communications to appropriate public safety answering points (PSAPs) based on location information associated with the communications are provided. Currently, only imprecise location information is available for call routing, and retrieving the imprecise location information requires a slow, expensive query to an automatic location identification (ALI) database. The present disclosure obtains location information that can be used for routing without performing the query to the ALI database, and also incorporates the use of precise location information available from mobile device providers (when available). Similar techniques for routing other types communications to other destination devices based on location information are also disclosed.
    Type: Grant
    Filed: March 19, 2019
    Date of Patent: May 26, 2020
    Assignee: NG911 Services, Inc.
    Inventor: Donald L. Mitchell, Jr.
  • Patent number: 10657799
    Abstract: Disclosed are systems and methods for sending emergency alerts. In some embodiments, sensors and wearable devices may trigger and send the emergency alerts and/or warning signals via available communication devices. Multi-media emergency alerts are also disclosed that include situational awareness information for effective and efficient emergency response.
    Type: Grant
    Filed: November 1, 2018
    Date of Patent: May 19, 2020
    Assignee: RAPIDSOS, INC.
    Inventors: Anil Mehta, Michael John Martin, Nicholas Edward Horelik
  • Patent number: 10659944
    Abstract: A method for a wireless device (12) to facilitate personnel accountability is provided. Incident data is received. The incident data includes a location of an incident. A determination is made whether confirmation has been received that a user of the wireless device (12) agrees to respond to the incident. In response to determining confirmation has been received: a location of the wireless device (12) is determined, a first estimated time of arrival to the location of the incident from the location of the wireless device (12) is determined, transmission of the first estimated time of arrival is caused, a virtual region around the location of the incident is generated, a determination is made if the wireless device (12) enters the virtual region, transmission of a first update is caused in response to determining the wireless device (12) enters the virtual region.
    Type: Grant
    Filed: April 27, 2017
    Date of Patent: May 19, 2020
    Assignee: Scott Technologies, Inc.
    Inventors: Prabudas Subramaniam, Mukul Jain
  • Patent number: 10631128
    Abstract: A system for facilitating remote assistance, the system configured to: receive, from a second computing device, device location data of the second computing device; identify, responsive to receiving a trigger communication from the second computing device, one or more proximate users within a predefined distance of the second computing device; generate an assistance communication including a prompt for assistance; transmit, to one or more third computing devices of the identified proximate users, the assistance communication; receive, from an assisting device among the one or more third computing devices, an assistance response indicative of an indication that the user of the assisting device is willing to assist the user of the second computing device; transmit, to the second computing device, a user profile associated with the user of the assisting device; and responsive to receiving an assistance acceptance, facilitate a communication channel between the second computing device and the assisting device.
    Type: Grant
    Filed: November 26, 2019
    Date of Patent: April 21, 2020
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Lawrence Hutchison Douglas, Jr., Ya Liu
  • Patent number: 10602340
    Abstract: An initiating device receives an initiation of a packet-based call to a service. The initiating device may detect a failure of the packet-based call and determine whether a proxy device is in proximity to the initiating device. The proxy device may be cellular-enabled and capable of communicating with a cellular network. Upon a determination that the proxy device is in proximity to the initiating device, the initiating device instructs the proxy device to communicate with the service using the cellular network. The initiating device then communicates with the service via the proxy device and the cellular network.
    Type: Grant
    Filed: August 15, 2019
    Date of Patent: March 24, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Amer A. Hassan, Russell A. Penar
  • Patent number: 10595182
    Abstract: A system and method of managing short-range wireless communications (SRWC) at a vehicle, the method being carried out by vehicle electronics of the vehicle, wherein the method includes: detecting a vehicle SRWC initiation event; in response to the detection of the vehicle SRWC initiation event, sending a user data stream availability request to a remote facility; receiving a user data stream availability response from the remote facility; during a time between the detecting and receiving steps, operating a wireless communication device in an initial mode that suspends or forgoes transmission of SRWC connection message(s) pursuant to a SRWC service; determining whether to enable or disable use of the SRWC service at the wireless communications device based on the user data stream availability response; and when it is determined to enable use of the SRWC service at the wireless communications device, transmitting a SRWC connection message pursuant to the SRWC service.
    Type: Grant
    Filed: August 22, 2018
    Date of Patent: March 17, 2020
    Assignee: GENERAL MOTORS LLC
    Inventor: Dexter C. Lowe
  • Patent number: 10547730
    Abstract: A system includes a plurality of processors configured to utilize a plurality of vehicle connectivity options, each option in communication with one of the plurality of processors, to place a plurality of calls to emergency services using the plurality of vehicle connectivity options in response to detection of a vehicle accident.
    Type: Grant
    Filed: November 11, 2015
    Date of Patent: January 28, 2020
    Assignee: Ford Global Technologies, LLC
    Inventors: Oliver Lei, Allen R. Murray
  • Patent number: 10542146
    Abstract: Methods and systems for routing calls include determining location information identifying a location of a caller. A destination for a call from the caller is determined based on the location information and a geographic service area of the destination. The call is routed to the destination.
    Type: Grant
    Filed: September 13, 2017
    Date of Patent: January 21, 2020
    Inventor: Donald Lee Ferguson
  • Patent number: 10510240
    Abstract: Methods and systems for evaluating compliance of communication of a dispatcher. One system includes an electronic computing device that includes an input device, a transceiver, and one or more electronic processors. The one or more electronic processors are configured to monitor communication between a dispatcher and a caller during a call and determine a type of call. The one or more electronic processors are further configured to determine a conversational procedure based on the type of call and compare a characteristic of the monitored communication to a constraint of the conversational procedure. The one or more electronic processors are further configured to determine that the characteristic of the monitored communication is outside the constraint of the conversational procedure and take an action as a function of determining that the characteristic of the monitored communication is outside the constraint of the conversational procedure.
    Type: Grant
    Filed: April 25, 2019
    Date of Patent: December 17, 2019
    Assignee: MOTOROLA SOLUTIONS, INC.
    Inventors: Shyan Jenq Ho, V. C. Prakash V K Chacko, Kai Boon Khoo, Mohd Hisham Muddin Che At, Wei Ling Cecilia Liaw
  • Patent number: 10506410
    Abstract: Systems, methods, and non-transitory computer-readable media can determine a geographical area associated with a crisis. A first user within the geographical area can be identified based on locational data associated with the first user. Information about a safety status of the first user can be actively requested or acquired from the first user. The safety status of the first user can be broadcasted, communicated, or provided to at least a second user associated with the first user.
    Type: Grant
    Filed: May 11, 2017
    Date of Patent: December 10, 2019
    Assignee: Facebook, Inc.
    Inventors: Peter Michael Cottle, Sharon Zeng, Jean Carla Ablaza Echevarria, Jasmine R. Friedl, Cameron Chuk Hing Wu, Brian Paihan Sa, Abhishek Parthasarathy
  • Patent number: 10497229
    Abstract: A first response locator system includes at least one emergency locator unit having a main body and a lighting unit for generating light in a plurality of different colors. Indicia is disposed along the main body, and a speaker for generating an audible sound is positioned along the main body. An internal controller controls the operation of the speaker and the lighting unit. A remote operation device communicates with the internal controller and includes a plurality of buttons for selectively activating one or both of the lighting unit and the speaker.
    Type: Grant
    Filed: August 12, 2016
    Date of Patent: December 3, 2019
    Assignee: First Response Locator Systems of America, LLC
    Inventors: Kenneth Bauldree, Angela Glynn
  • Patent number: 10477008
    Abstract: A wearable mobile device executes a personal safety service client application to detect a triggering event indicating an emergency, wherein the triggering event is detected from user input received by the wearable mobile device. The application determines a location of the wearable mobile device, the location of the wearable mobile device corresponding to a location of the emergency, and provides an indication of the emergency and the location of the emergency to a personal safety service server. The personal safety service server sends a notification message via a push notification displayed on user devices of a predefined group of emergency contacts indicating the occurrence of the emergency and periodically receives updates to the location of the wearable mobile device from the personal safety service client application.
    Type: Grant
    Filed: January 21, 2016
    Date of Patent: November 12, 2019
    Assignee: Smartwatcher Technologies AG
    Inventor: Morgan Cohen
  • Patent number: 10447865
    Abstract: Described herein are methods, devices, media, and systems for managing emergency communications and providing seamless data extraction from a communication device by an emergency service.
    Type: Grant
    Filed: January 25, 2018
    Date of Patent: October 15, 2019
    Assignee: RAPIDSOS, INC.
    Inventors: Anil Mehta, Michael John Martin, Nicholas Edward Horelik, Reinhard Ekl
  • Patent number: 10398003
    Abstract: A control gateway for colored or color-changing lighting fixtures to allow access to local and remote control systems with real time control with power backup for security triggering using an established color code to indicate the nature of the emergency.
    Type: Grant
    Filed: January 5, 2017
    Date of Patent: August 27, 2019
    Assignee: Inception Innovations, Inc.
    Inventor: Scott Eddins
  • Patent number: 10390203
    Abstract: Present is a multimedia centric adaptive emergency response messaging apparatus and method disclosed herein via an emergency response communications method for exchanging information about an emergency situation, the method being executed by at least one network connected computer system having a processor and machine readable memory.
    Type: Grant
    Filed: August 31, 2018
    Date of Patent: August 20, 2019
    Inventor: Michael Romano
  • Patent number: 10375512
    Abstract: System, devices and methods are provided to automatically initiate an enhanced 911 (E911) call from a telematics control unit (TCU) (e.g., a TCU deployed with cellular modem or mobile phone in a vehicle) to an answering point (e.g. public safety answering point or access point (PSAP)). A wireless carrier (e.g., mobile service center (MSC)) employs a positioning determining entity (PDE) and algorithm to improve caller location determination using information provided by the TCU (e.g., GPS and dead reckoning information generated at the vehicle) and network location information when needed, and provides PDE estimated location of the caller to the PSAP (e.g., using a data channel and optionally a voice channel) to mitigate errors in TCU location data and reduce potentially conflicting location information provided to PSAPs from TCUs and wireless carriers or other phone service providers.
    Type: Grant
    Filed: June 25, 2018
    Date of Patent: August 6, 2019
    Assignee: Sirius XM Radio Inc.
    Inventor: Paul Marko
  • Patent number: 10375514
    Abstract: Systems, methods and devices for location-based services are disclosed in the present invention. A multiplicity of network devices, a database, and a server platform in network-based communication. The database stores a space-network model binding IP addresses and physical locations. The server platform is operable to generate at least one geofence in the space-network model and specify entitlements for the location-based services within the at least one geofence. The at least one geofence and specific entitlement are stored to the database. The multiplicity of network devices are configured to learn the space-network model and the at least one geofence and perform tasks based on the entitlements specified for the location-based services within the at least one geofence.
    Type: Grant
    Filed: April 25, 2017
    Date of Patent: August 6, 2019
    Assignee: GEOFRENZY, INC.
    Inventor: Benjamin T. Jones
  • Patent number: 10356250
    Abstract: Described herein are methods, devices, media, and systems for managing emergency communications and providing seamless data extraction from a communication device by an emergency service.
    Type: Grant
    Filed: January 25, 2018
    Date of Patent: July 16, 2019
    Assignee: RAPIDSOS, INC.
    Inventors: Anil Mehta, Michael John Martin, Nicholas Edward Horelik, Reinhard Ekl
  • Patent number: 10276031
    Abstract: Methods and systems for evaluating compliance of communication of a dispatcher. One system includes an electronic computing device that includes an input device, a transceiver, and one or more electronic processors. The one or more electronic processors are configured to monitor communication between a dispatcher and a caller during a call and determine a type of call. The one or more electronic processors are further configured to determine a conversational procedure based on the type of call and compare a characteristic of the monitored communication to a constraint of the conversational procedure. The one or more electronic processors are further configured to determine that the characteristic of the monitored communication is outside the constraint of the conversational procedure and take an action as a function of determining that the characteristic of the monitored communication is outside the constraint of the conversational procedure.
    Type: Grant
    Filed: December 8, 2017
    Date of Patent: April 30, 2019
    Assignee: MOTOROLA SOLUTIONS, INC.
    Inventors: Shyan Jenq Ho, V. C. Prakash Vk Chacko, Kai Boon Khoo, Mohd Hisham Muddin Che At, Wei Ling Cecilia Liaw
  • Patent number: 10250505
    Abstract: A method includes receiving, at a server connected to a network, a plurality of emergency alerts from a plurality of devices connected to the network. The method also includes analyzing, by the server, the plurality of emergency alerts to determine an emergency type of each of the plurality of emergency alerts. The method includes categorizing, by the server, the plurality of emergency alerts based on the emergency type of each of the plurality of emergency alerts. The method includes prioritizing a first category of the plurality of emergency alerts and consolidating the plurality of emergency alerts of the first category into a consolidated alert. The method includes causing the consolidated alert to be provided to an emergency responder.
    Type: Grant
    Filed: March 6, 2017
    Date of Patent: April 2, 2019
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Joseph Dahan, Jiansong Wang, Rajendra Prasad Kodaypak
  • Patent number: 10212281
    Abstract: A call center answers calls from callers reporting incidents and dispatch responders in response thereto. A computing system at the call center receives a particular call from a caller regarding a particular incident, and determines whether the particular call is an original call that is reporting the particular incident for a first time to the call center, or is a repetitive call that is reporting the particular incident after the original call for the particular incident has already been received by the call center. If an original call, the computing system forwards the particular call to an agent at the call center for further attention. However, if a repetitive call, the computing system diverts the particular call from the agent at the call center. Accordingly, the resources of the call center may be concentrated on original calls and away from repetitive calls.
    Type: Grant
    Filed: June 2, 2017
    Date of Patent: February 19, 2019
    Assignee: ASD Inc.
    Inventors: Martin Czachor, Jr., Kevin Czachor, Norman Franke
  • Patent number: 10176701
    Abstract: A system for facilitating automated response to a distress signal includes an attachment for a multifunction mobile computing device. In some embodiments, the attachment removably articulates to a sensor location coupled to a housing of the multifunction mobile computing device. In some embodiments, the system includes a computer program product in a non-transitory computer-readable medium. In some embodiments, the program instructions are computer-executable by the multifunction mobile computing device to implement detecting a disarticulation of the attachment from the sensor location on the multifunction mobile computing device, and, responsive to the detecting the disarticulation of the attachment from the sensor location on the multifunction mobile computing device, transmitting to a distress signal response receiver over a radio-frequency network from a radio-frequency transmitter located within a housing of the multifunction mobile computing device the distress signal.
    Type: Grant
    Filed: October 27, 2017
    Date of Patent: January 8, 2019
    Assignee: Alert Media, Inc.
    Inventors: Brian Cruver, David Godwin, Jeff Branc, Matthew Miller
  • Patent number: 10172074
    Abstract: Embodiments of the present invention provide a method for accessing a wireless local area network, a station, and an access point. The method includes: receiving, by a station, a beacon or a probe response from an access point, where the beacon or the probe response carries configuration version information; and executing, by the station, a GAS query according to the configuration version information carried in the beacon or the probe response. In the embodiments of the present invention, the access point sends the configuration version information to the station, so that the station executes the GAS query according to the configuration version information, thereby improving access efficiency.
    Type: Grant
    Filed: June 6, 2013
    Date of Patent: January 1, 2019
    Assignee: Huawei Technologies Co. Ltd.
    Inventors: Zongming Yao, Philip Barber, Xuehuan Wang
  • Patent number: 10158765
    Abstract: Services are provided based on the locations, rather than the NPA.NXX identifiers, of called and calling parties. Party location based services can be provided to the called party, to the calling party, or both. Services can include an indication of the location of each party. Services also can include an indication of charges as determined by the location of the parties, rather than the NPA.NXX identifiers. Services can be provided if the parties are using a mobile communications devices, such as a cellular phone, wireline systems (e.g., landline phones), or a combination thereof. In an example configuration, location can be provided in a hierarchy of various levels of accuracy/precision. Different levels can be representative of different resolutions of geography. An example system for facilitating party location based services includes a signaling system number 7 (SS7) network.
    Type: Grant
    Filed: August 24, 2016
    Date of Patent: December 18, 2018
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: James Fan, Thomas Barrett, Jennifer Lam, Hieu Le
  • Patent number: 10154391
    Abstract: Methods and apparatuses for covert transmission of an assistance request message from a wearable computing device are disclosed. In one embodiment, a wearable computing device receives a covert input and transmits a corresponding assistance request message without presenting an indication that such a request message is being, or has been, transmitted. Thus, a user in an emergency situation, which may worsen if a corresponding perpetrator detects a call for emergency assistance, can use the wearable computer device to send an assistance request message in a covert manner.
    Type: Grant
    Filed: July 27, 2015
    Date of Patent: December 11, 2018
    Assignee: Avaya Inc.
    Inventors: John H. Yoakum, Tony McCormack
  • Patent number: 10136276
    Abstract: A Modality-centric Mass Notification System (“Modality-centric MNS system”) for notifying a plurality of recipients of an Emergency Event is disclosed. The Modality-centric MNS system may include a Mass Notification System (“MNS”) Notification Engine, modality corridor (“MoCo”) dispatcher, and a plurality of modality corridors, wherein each modality corridor of the plurality of modality corridors establishes, for signal communication, a signal path from a plurality of signal paths, between the MNS Notification Engine and a recipient of the plurality of recipients. The MNS Notification Engine is configured to manage MNS Incidents and Notifications and the MoCo dispatcher is configured to select a first modality corridor from the plurality of modality corridors to establish a first signal path from the MNS Notification Engine.
    Type: Grant
    Filed: June 25, 2013
    Date of Patent: November 20, 2018
    Assignee: Siemens Schweiz AG
    Inventors: Johannes P. Ros, Christoph Wienands
  • Patent number: 10123198
    Abstract: A controller for use in a supplemental response system can include an initiation module that receives a communication from a primary response system. The controller can also include an interpretation module that receives the communication from the initiation module and that interprets the communication to determine a description of attention required by the source. The controller can further include a locating module that identifies a target region based on the first location of the source, and that identifies the supplemental responding entity at a second location within the target region based on the description of the attention required by the source. The controller can also include a communication module that transmits a request to a communication system of the supplemental responding entity at the second location within the target region.
    Type: Grant
    Filed: February 20, 2017
    Date of Patent: November 6, 2018
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Craig Arthur Klein, Maureen Folkerts, Gregory Harp, Larry Pearson, Barton Hawkins, Joseph Sineath
  • Patent number: 10072951
    Abstract: First sensor data generated by a first of a plurality of sensors and at least second sensor data generated by at least a second of the plurality of sensors can be received by a sensor data broker executed by a processor. The sensor data broker can publish to at least a first virtual sensor the first sensor data as first published sensor data. The sensor data broker can publish to at least a second virtual sensor the second sensor data as second published sensor data.
    Type: Grant
    Filed: December 4, 2015
    Date of Patent: September 11, 2018
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Joydeep Basu, Yuk L. Chan, Badalkumar L. Choudhary, Karunakaran Karuppiah, Heidi L. Lagares-Greenblatt, Rakesh Ranjan, Nicholas A. Vargas, Vatatmaja
  • Patent number: 10015634
    Abstract: Methods and apparatus for estimating mobile station location include receiving reported signal strengths or other attachment indicator values from a mobile station. The reported signal strengths are compared with characteristic received signal strength values in a coverage area of a mobile network. A mobile switching center determines if a local function is requested and initiates a location estimation process by a mobile location module (MLM). The MLM receives the reported signal strength contours associated with the attachment points. Based on a comparison of the reported attachment indicator values with characteristic values, the MLM provides a mobile location estimate.
    Type: Grant
    Filed: September 5, 2016
    Date of Patent: July 3, 2018
    Assignee: AT&T Mobility II LLC
    Inventors: Alan Denis MacDonald, Marc W. Sather, John Lawrence Snapp
  • Patent number: 9955327
    Abstract: A method for emergency call handling for a User Equipment (UE). A UE performs a first emergency call. The UE also transmits a first UE location report. Furthermore, the UE performs a second emergency call. The UE re-transmits the first UE location report when it is determined that a change in a UE location (since the transmission of said first UE location report) is below a threshold value. Alternatively, the UE re-transmits the first UE location report when it is determined that a time period set by a timer has not expired, wherein the time period set by this timer is set upon transmission of the first location report. Otherwise, the UE transmits a second UE location report.
    Type: Grant
    Filed: March 20, 2014
    Date of Patent: April 24, 2018
    Assignee: TELEFONAKTIEBOLAGET L M ERICSSON (PUBL)
    Inventors: Badawi Yamine, Torbjörn Wigren, Iana Siomina
  • Patent number: 9949101
    Abstract: An example of an emergency call system includes a device for triggering an emergency call and a communications device having a secure element. In various implementations, the secure element includes at least two profiles, one of which is an emergency profile; and a receiver that receives, over a local communications channel, an event issued by the device for triggering an emergency call. The communications device may also include means for activating the emergency profile, which enables emergency calls to be made in a communications network if the emergency profile is not already active. The communications device may also include means for calling an emergency number in the communications network in order to make the emergency call.
    Type: Grant
    Filed: March 10, 2014
    Date of Patent: April 17, 2018
    Assignee: OBERTHUR TECHNOLOGIES
    Inventors: Alexis Michel, Jerome Dumoulin
  • Patent number: 9942740
    Abstract: A method and system for providing emergency call (e-call) services is disclosed. A third-party service center receives a communication from a vehicle over a communication pathway. Signaling is automatically sent to the vehicle from the third-party service center over the communication pathway. Location information is received from the vehicle at the third-party service center in response to the signaling. Information is forwarded from the voice call and the location information to a public safety answering point (PSAP) determined by the third-party service center.
    Type: Grant
    Filed: March 13, 2017
    Date of Patent: April 10, 2018
    Assignee: Sirius XM Connected Vehicle Services Inc.
    Inventors: Gregory Charles Corley, Tod Farrell, Barry Garrison, Scott Nelson, Thomas Barton Schalk
  • Patent number: 9928702
    Abstract: A first response locator system includes at least one emergency locator unit having a main body and a lighting unit for generating light in a plurality of different colors. Indicia is disposed along the main body, and a speaker for generating an audible sound is positioned along the main body. An internal controller controls the operation of the speaker and the lighting unit. A remote operation device communicates with the internal controller and includes a plurality of buttons for selectively activating one or both of the lighting unit and the speaker.
    Type: Grant
    Filed: May 2, 2017
    Date of Patent: March 27, 2018
    Assignee: First Response Locator Systems of America, LLC
    Inventors: Kenneth Bauldree, Angela Glynn
  • Patent number: 9917794
    Abstract: A method for redirecting Internet Protocol (IP) packets from a packet redirect source to a packet redirect destination through a switch fabric of Ethernet switches is disclosed. At the packet redirect source, the topological location and the identifier of the packet redirect destination are put in a first set of bits and a second set of bits of the destination Media Access Control (MAC) address field of the packet to be redirected. The switch fabric forwards the packet to the switch directly connected to the packet redirect destination according to the first set of bits. Then the switch forwards the packet to the packet redirect destination according to the second set of bits.
    Type: Grant
    Filed: April 18, 2016
    Date of Patent: March 13, 2018
    Assignee: LUXAR TECH, INC
    Inventor: Hei Tao Fung
  • Patent number: 9892625
    Abstract: The present invention relates to a personal protection service and method, comprise: a user terminal requesting a personal protection service by transmitting basic user information, a situation setting message, and etc., when an emergency arises; a personal protection service server connecting to the user terminal through a mobile communication network to provide an Individual Safety Guard service; and a terminal of an institution connected to the personal protection service server and a social safety network. When an emergency arises, a user who encounters danger presses an emergency button on a terminal to immediately request to the personal protection service server that the emergency be transmitted to the terminal of a guardian or an institute linked to the social safety network to respond within a short period of time, and the location of the user terminal requesting rescue is tracked so that safety personnel can be immediately dispatched to provide safety.
    Type: Grant
    Filed: August 26, 2014
    Date of Patent: February 13, 2018
    Inventor: Myung Hwan Kim
  • Patent number: 9854015
    Abstract: An approach is provided in which a public protection system sends a data collection request to user devices located within a geographical proximity of an incident in progress that instructs the user devices to capture real-time data corresponding to the incident in progress. The public protection system receives the real-time data from the user devices and determines that a set of the real-time data includes evidence data corresponding to the incident in progress.
    Type: Grant
    Filed: June 25, 2014
    Date of Patent: December 26, 2017
    Assignee: International Business Machines Corporation
    Inventors: Derek R. Brewer, Kerry M. Langford, Robert D. Wilhelm
  • Patent number: 9843611
    Abstract: An approach is provided in which a public protection system sends a data collection request to user devices located within a geographical proximity of an incident in progress that instructs the user devices to capture real-time data corresponding to the incident in progress. The public protection system receives the real-time data from the user devices and determines that a set of the real-time data includes evidence data corresponding to the incident in progress.
    Type: Grant
    Filed: August 14, 2015
    Date of Patent: December 12, 2017
    Assignee: International Business Machines Corporation
    Inventors: Derek R. Brewer, Kerry M. Langford, Robert D. Wilhelm
  • Patent number: 9832168
    Abstract: Facilitating service discovery and other operations across multiple local links is contemplated. The service discovery may be beneficial for use within local area networks (LANs) or other suitable multi-link or multi-segment networks where one or more of the links operates service discovery according to link-local messaging/addressing constraints.
    Type: Grant
    Filed: July 17, 2014
    Date of Patent: November 28, 2017
    Assignee: Cable Television Laboratories, Inc.
    Inventors: Michael Kloberdans, Christopher Donley
  • Patent number: 9820120
    Abstract: In one implementation, a computer-implemented method includes determining a location of a mobile computing device using one or more of a plurality of data sources; communicating, by the mobile computing device, with another computing device as part of a two-way video chat session over a first network connection, the communicating including transmitting the location of the mobile computing device; displaying, as part of the two-way video chat session, real-time video from the other computing device; recording video using one or more cameras that are accessible to the mobile computing device; and transmitting, over a second network connection, the video to a remote storage system for persistent storage.
    Type: Grant
    Filed: April 14, 2015
    Date of Patent: November 14, 2017
    Inventor: Christopher deCharms
  • Patent number: 9807234
    Abstract: Embodiments of the invention relate to systems, methods, and computer program products for providing disaster relief event call flagging. The system, method, and computer program product are configured to create a disaster relief event associated with a plurality of customer accounts maintained by an entity, wherein the disaster relief event comprises one or more parameters that identify locations associated with the disaster relief event; create a temporary dialer file for use in contacting the plurality of customers in reference to the accounts, wherein the dialer file is based at least partially on the one or more parameters of the disaster relief event, and automatically suspend contact to one or more customers based at least partially in response to the telephone numbers of the one or more customer being excluded from the temporary dialer file.
    Type: Grant
    Filed: May 19, 2016
    Date of Patent: October 31, 2017
    Assignee: BANK OF AMERICA CORPORATION
    Inventors: David Luke Hallam, Andrew Sheldon, Aleksander F. Kravchenko, George Vettiyedathuparampil Thomas
  • Patent number: 9787646
    Abstract: An electronic money system terminates communication to a management center indistinguishably from a case in which the communication to the management center is completed within a predetermined period when it is impossible to complete the communication to the management center within the predetermined period. By switching an operation mode, a predetermined portable terminal is used instead of a communication line to upload and download data. When it is impossible to obtain data required for processing through the communication line, processing is performed based on data possessed up until that time.
    Type: Grant
    Filed: January 17, 2008
    Date of Patent: October 10, 2017
    Assignee: Sony Corporation
    Inventors: Yasuo Takeshima, Fumio Kubono, Hiroshi Abe, Kazuo Omori, Fumio Tsuyama, Hiroshi Nakayama
  • Patent number: 9756655
    Abstract: Methods and apparatuses for acquiring/providing available channel information using Generic Advertisement Service (GAS) protocol in a wireless local area network (WLAN) are disclosed. AP (Access Point) station has a capability to acquire information for available channels from a database using a specific protocol related to an operation within the White Space (e.g. Access Network Query Protocol (ANQP)). And, non-AP station can retrieve the information for available channels by transmitting a Generic Advertisement Service (GAS) initial request frame to the AP station, wherein the GAS initial request frame comprises an Advertisement Protocol Element whose element ID indicates the specific protocol, and receiving a GAS initial response frame comprising a White Space Map (WSM) the specific protocol.
    Type: Grant
    Filed: December 15, 2014
    Date of Patent: September 5, 2017
    Assignee: LG Electronics Inc.
    Inventors: Eun Sun Kim, Yong Ho Seok
  • Patent number: 9743378
    Abstract: Master Street Address Guide (MSAG)-validated street address data is correlated with real-world geographic (e.g., latitude/longitude) data. Conventional MSAG-validated street address data is processed, or geocoded, into an additional (or integrated) database that associates latitude/longitude information with a particular entry in the existing MSAG-validated database. The association of the lat/lon data may be direct, or indirect using link ID or other unique tags indicating a particular entry in the MSAG-validated database. The geocoding need be performed only once by a service provider, e.g., as part of the deployment of an emergency service system. In this way, the closest public service answering point (PSAP) to a given latitude/longitude position of a wireless or VoIP device may be determined quickly, providing emergency services with the smallest possible reliable response time.
    Type: Grant
    Filed: February 3, 2016
    Date of Patent: August 22, 2017
    Assignee: Telecommunication Systems, Inc.
    Inventors: Ritesh Bansal, David Byron
  • Patent number: 9736670
    Abstract: Disclosed are devices, systems, methods, and media for efficient emergency calling using digital devices. In some embodiments, a user is able to make an emergency call by a one-touch or dual-touch process. An authentication process may reduce inadvertent and unauthorized emergency calling. Persistent emergency buttons are also disclosed that may be used for calling emergency in different states of the device.
    Type: Grant
    Filed: December 16, 2016
    Date of Patent: August 15, 2017
    Assignee: RAPIDSOS, INC.
    Inventors: Anil Mehta, Michael John Martin, Nicholas Edward Horelik, Matthew Bozik, Kris Kolodziej
  • Patent number: 9712571
    Abstract: A method and system are provided for admitting new participants to an ongoing conference session. In one example, a conference server hosting a conference session may receive a request for a UE to join the ongoing conference session. In response to receiving such a request, the conference server may determine whether to admit the UE to the ongoing conference session as a full participant or as a partial participant. When the conference server determines to admit the UE as a full participant, the conference server establishes a conference leg with the UE and permits the UE to communicate with each and every current participant of the ongoing conference session. However, when the conference server determines to admit the UE as a partial participant, the conference server may establish a conference leg with the UE and may permit the UE to communicate with just some of the ongoing conference's current participants.
    Type: Grant
    Filed: July 16, 2014
    Date of Patent: July 18, 2017
    Assignee: Sprint Spectrum L.P.
    Inventors: Lyle T. Bertz, Joao C. Teixeira De Magalhaes, Von K. McConnell, Lyle W. Paczkowski, Stephen J. Bye