Voice Dialing Patents (Class 379/88.03)
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Patent number: 9601111Abstract: Methods and systems are provided for adapting a speech system. In one example a method includes: processing a spoken command with one or more models of one or more model types to achieve model results; evaluating a frequency of the model results; and selectively updating the one or more models of the one or more model types based on the evaluating.Type: GrantFiled: October 22, 2013Date of Patent: March 21, 2017Assignee: GM GLOBAL TECHNOLOGY OPERATIONS LLCInventors: Ute Winter, Ron M. Hecht, Timothy J. Grost, Robert D. Sims, III
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Patent number: 9570079Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: GrantFiled: July 5, 2016Date of Patent: February 14, 2017Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9502035Abstract: A voice recognition method and device, for improving efficiency and accuracy of voice recognition. The method comprises: receiving a trigger message of an operation class to be operated for operating on a mobile terminal, wherein the operation class is a class divided according to the service function of the mobile terminal (S101); receiving voice keyword information and determining a voice keyword from the voice keyword information (S102); and retrieving a keyword library under an operation class entry to be operated in accordance with the voice key word, and returning a search result (S103).Type: GrantFiled: April 25, 2014Date of Patent: November 22, 2016Assignee: SMARTISAN DIGITAL CO., LTD.Inventors: Yonghao Luo, Xin Chen
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Patent number: 9462102Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: GrantFiled: February 8, 2016Date of Patent: October 4, 2016Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9436186Abstract: A cleaning robot is provided. The cleaning robot includes a main body, a moving assembly to move the main body around a home, an imaging unit to obtain images around the main body, a controller to generate a map of the home using the obtained images, and a communication unit to transmit the generated map to a home monitoring apparatus. A procedure to match location and type information of electric devices to a two-Dimensional (2D) or three-Dimensional (3D) map of the home may be automated. As described above, the map of the home may be realistically generated by utilizing a map generated by the cleaning robot and inconvenience experienced by a user to manually register electric devices located in each room of the home may be solved by automatically registering the electric devices.Type: GrantFiled: April 18, 2014Date of Patent: September 6, 2016Assignee: Samsung Electronics Co., Ltd.Inventors: Hee Jin Oh, Kyung Jae Kim, Hyun Suk Min, Sung Geun Song, Chang Seok Lee, Ho Yeon Lee
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Patent number: 9430625Abstract: A request is received to access protected data from a data access requesting party. Authentication text to be read aloud is then generated and transferred to a first computing system associated with the data access requesting party. The authentication text is then displayed on the first computing system. The access requesting party is then requested to read the authentication text aloud and first audio data is obtained from a first audio detection capability associated with the first computing system and second audio data is obtained from a second audio detection capability associated with a second computing system associated with a data access requesting party. The authentication text is then compared to the first audio data and the second audio data and, if the data matches, the data requesting party is provided access to the protected data.Type: GrantFiled: September 18, 2013Date of Patent: August 30, 2016Assignee: Intuit Inc.Inventors: Brandon Gador, Jacob Rozin, Colin J. Roper
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Patent number: 9380142Abstract: A method to provide an interface for launching applications is described. The method includes receiving information indicative of a record stored in an electronic device application. The method also includes determining whether the record is associated with a software application command. In response to determining that the record is associated with a software application command, the software application command is activated. Apparatus and computer readable media are also described.Type: GrantFiled: October 7, 2011Date of Patent: June 28, 2016Assignee: Nokia Technologies OyInventor: Sailesh K. Sathish
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Patent number: 9263045Abstract: Concepts and technologies are described herein for multi-mode text input. In accordance with the concepts and technologies disclosed herein, content is received. The content can include one or more input indicators. The input indicators can indicate that user input can be used in conjunction with consumption or use of the content. The application is configured to analyze the content to determine context associated with the content and/or the client device executing the application. The application also is configured to determine, based upon the content and/or the contextual information, which input device to use to obtain input associated with use or consumption of the content. Input captured with the input device can be converted to text and used during use or consumption of the content.Type: GrantFiled: May 17, 2011Date of Patent: February 16, 2016Assignee: Microsoft Technology Licensing, LLCInventors: Mohan Varthakavi, Jayaram N M Nanduri, Nikhil Kothari
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Patent number: 9232069Abstract: An example embodiment disclosed herein includes a vehicle teleconferencing system. The vehicle teleconferencing system includes an abstraction and communication device (hereinafter “device”) and a mobile device. The device includes an adaptor configured to interface with a Controller Area Network bus of a vehicle and to abstract vehicle data from the vehicle. The mobile device includes an operation determination module, a clock, and a teleconferencing module. The operation determination module is configured to determine that an operator is operating the vehicle based on a subset of the data. The clock is configured to track actual time. The teleconferencing module is configured to access a teleconference calendar event that includes a scheduled time and teleconference contact information, and when the actual time is within a predetermined threshold of the scheduled time and the operator is operating the vehicle, to prompt the operator to join a teleconference.Type: GrantFiled: August 26, 2013Date of Patent: January 5, 2016Assignee: CLOUDCAR, INC.Inventors: Peter Barrett, Bruce Leak, Konstantin Othmer, Zarko Draganic
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Patent number: 9148499Abstract: A method for automatically identifying voice tags on an electronic device. After failure to initiate a communication using a voice input command, the user may then subsequently contact the recipient using an application program of the electronic device. The original audio of the voice input command may be identified as a potential voice tag for the now-identified recipient. The method includes: receiving, through a voice interface program, a voice input command, the voice input command including a command element and a content element; ending the voice interface program without performing the voice input command; receiving, through an application program, a user input which identifies data for executing an application program command; performing the application program command; and identifying audio of the content element as a voice tag associated with the data identified by the user input.Type: GrantFiled: January 22, 2013Date of Patent: September 29, 2015Assignee: BlackBerry LimitedInventor: Mohammed Nawaf Smadi
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Patent number: 9123332Abstract: Example embodiments of the present invention may include a method that provides transcribing spoken utterances occurring during a call and assigning each of the spoken utterances with a corresponding set of first classifications. The method may also include determining a confidence rating associated with each of the spoken utterances and the assigned set of first classifications, and performing at least one of reclassifying the spoken utterances with new classifications based on at least one additional classification operation, and adding the assigned first classifications and the corresponding plurality of spoken utterances to a training data set.Type: GrantFiled: October 29, 2014Date of Patent: September 1, 2015Assignee: West CorporationInventor: Silke Witt-ehsani
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Patent number: 9060048Abstract: A method and apparatus are provided for presenting multimedia content to a caller and/or a called party in association with a telephone call. Content may be presented pre-ring (before the called party's telephone rings), in-call, and/or post-call. Content presented to a party may be related to another party participating in the call or may be related to a third party (e.g., an advertiser that paid for the ability to have its content presented). Presented content may be actuable, to allow a caller to change the destination of a call, take advantage of an offer presented to him or her, redeem a coupon, schedule or queue a subsequent call, etc. To find a desired destination party, a caller may initiate a manual or automatic search of his or her local contacts (on his telephone) and/or a central or global directory or contact list.Type: GrantFiled: July 9, 2014Date of Patent: June 16, 2015Inventor: Wendell D. Brown
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Patent number: 9042525Abstract: A system and method for remotely enabled voice activated dialing. Generation of a special dial tone indicating that a user may give the voice identifier is initiated. A voice identifier is received over a network from a wired telephone utilized by a user. Dialing information associated with the voice identifier is determined. One or more receiving parties associated with the voice identifier are dialed. The wired telephone is connected to the one or more receiving parties.Type: GrantFiled: May 23, 2012Date of Patent: May 26, 2015Assignee: CenturyLink Intellectual Property LLCInventors: Robert Harris, Don L. Briscoe, Jasen D. Ott, John Zeigler, Michael Schmidt
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Patent number: 9037465Abstract: A method of detecting pre-determined phrases to determine compliance quality is provided. The method includes determining whether at least one of an event or a precursor event has occurred based on a comparison between pre-determined phrases and a communication between a sender and a recipient in a communications network, and rating the recipient based on the presence of the pre-determined phrases associated with the event or the presence of the pre-determined phrases associated with the precursor event in the communication.Type: GrantFiled: February 21, 2013Date of Patent: May 19, 2015Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventors: I. Dan Melamed, Andrej Ljolje, Bernard Renger, Yeon-Jun Kim, David J. Smith
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Patent number: 9008284Abstract: Systems, apparatuses, and methods for authenticating an individual. A representation of an utterance is received. A candidate record is identified from among a plurality of candidate records by comparing the representation of the utterance with stored utterance data according to a match parameter. An identity of the individual is verified by comparing received ambiguity information with stored ambiguity resolution criteria. If a candidate record is not found, a new record associated with the individual may be created. The individual may be allowed access to a secured resource.Type: GrantFiled: January 12, 2009Date of Patent: April 14, 2015Assignee: Ochopee Big Cypress LLCInventors: Sanford J. Morganstein, Sergey Zaks
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Patent number: 9002705Abstract: The present invention provides an interactive device which allows quick utterance recognition results and sequential output thereof and which diminishes a recognition rate decrease even if user's utterance is divided by a short interval into frames for quick decision. The interactive device: sets a recognition section for voice recognition; performs voice recognition for the recognition section; when the voice recognition includes a key phrase, determines response actions corresponding thereto; and executes the response actions. The interactive device repeatedly updates the set recognition terminal point to a frame which is the predetermined time length ahead of the set recognition terminal point to set a plurality of recognition sections. The interactive device performs voice recognition for each recognition section.Type: GrantFiled: April 19, 2012Date of Patent: April 7, 2015Assignee: Honda Motor Co., Ltd.Inventors: Yuichi Yoshida, Taku Osada
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Patent number: 8995626Abstract: Described is a technology by which a storage at a telephone device (e.g., a client telephone) is synchronized with information corresponding to actions performed at a computing device (e.g., a server) on behalf of the client. For example, the server may employ speech recognition to recognize a name or number spoken into the client telephone, and in response, dial out a corresponding telephone number for the client telephone. This action is synchronized back to the client storage so that the client's call history includes knowledge of the server's dialing action. Thereafter, an action at the telephone device that accesses the call history (e.g., for redialing or scrolling) obtains the full call history, independent of whether the telephone device or computing device performed the action. Changes made via telephone device may be similarly synchronized to the computing device, such as directly dialed calls, user-input speed dial information, and so forth.Type: GrantFiled: January 22, 2007Date of Patent: March 31, 2015Assignee: Microsoft Technology Licensing, LLCInventor: Xuedong David Huang
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Patent number: 8977551Abstract: The present invention provides a parametric speech synthesis method and a parametric speech synthesis system.Type: GrantFiled: October 27, 2011Date of Patent: March 10, 2015Assignee: Goertek Inc.Inventors: Fengliang Wu, Zhenhua Wu
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Patent number: 8976943Abstract: Provided is a method and a telephone-based system with voice-verification capabilities that enable a user to safely and securely conduct transactions with his or her online financial transaction program account over the phone in a convenient and user-friendly fashion, without having to depend on an internet connection.Type: GrantFiled: September 25, 2012Date of Patent: March 10, 2015Assignee: Ebay Inc.Inventor: Will Tonini
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Patent number: 8964948Abstract: A method for setting a voice tag is provided, which comprises the following steps. First, counting a number of phone calls performed between a user and a contact person. If the number of phone calls exceeds a predetermined times or a voice dialing performed by the user is failed before calling to the contact person within a predetermined duration, the user is inquired whether or not to set a voice tag corresponding to the contact person after the phone call is complete. If the user decides to set the voice tag, a voice training procedure is executed for setting the voice tag corresponding to the contact person.Type: GrantFiled: May 29, 2012Date of Patent: February 24, 2015Assignee: HTC CorporationInventor: Fu-Chiang Chou
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Patent number: 8964947Abstract: Systems and approaches are provided to enable multiple user devices to share data between devices. In one scenario, a user may click on or touch a telephone hyperlink from a browser of a desktop computer to initiate a telephone call from the user's mobile phone. In another situation, a user may begin various computing tasks from a tablet in the evening, share data associated relating to her work with a business computer, and complete her tasks the next day in the office with little to no minimal disruption to her work flow. In effect, the user may “cut” or “copy” data from a first personal computing device and paste that “data” onto a second computing device.Type: GrantFiled: March 11, 2013Date of Patent: February 24, 2015Assignee: Amazon Technologies, Inc.Inventors: Rama Noolu, Kiran Kumar Edara
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Patent number: 8964949Abstract: A voice response unit (VRU) includes a silent prompt feature in the form of an intentional delay inserted after a message is given to a caller, during which delay the caller may invoke alternative processing or interrupt current processing. If appropriate alternative or interrupt commands are not received during the delay period, then processing continues as provided in accordance with the previously played message. The duration of this silent prompt delay is carefully selected to provide sufficient response time for the caller to request alternative processing, while avoiding a perceptible or objectionable delay to the average caller not requiring alternative processing.Type: GrantFiled: July 1, 2013Date of Patent: February 24, 2015Assignee: Google Inc.Inventor: Alexander I. McAllister
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Patent number: 8947490Abstract: Systems, apparatuses, and methods are provided for processing video. In one method, analog image information is acquired over an exposure period, and digital image information is generated from the analog image information at a frame period where the exposure period is greater than the frame period. In another method, stored characteristic information such as images of parties are compared to a received characteristic information. If there is a match, a communication link is established between the parties.Type: GrantFiled: June 30, 2011Date of Patent: February 3, 2015Assignee: Vibare, Inc.Inventor: Rodolfo Vargas Guerrero
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Patent number: 8930194Abstract: Techniques for combining the results of multiple recognizers in a distributed speech recognition architecture. Speech data input to a client device is encoded and processed both locally and remotely by different recognizers configured to be proficient at different speech recognition tasks. The client/server architecture is configurable to enable network providers to specify a policy directed to a trade-off between reducing recognition latency perceived by a user and usage of network resources. The results of the local and remote speech recognition engines are combined based, at least in part, on logic stored by one or more components of the client/server architecture.Type: GrantFiled: January 6, 2012Date of Patent: January 6, 2015Assignee: Nuance Communications, Inc.Inventors: Michael Newman, Anthony Gillet, David Mark Krowitz, Michael D. Edgington
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Patent number: 8918318Abstract: Speech recognition of even a speaker who uses a speech recognition system is enabled by using an extended recognition dictionary suited to the speaker without requiring any previous learning using an utterance label corresponding to the speech of the speaker.Type: GrantFiled: January 15, 2008Date of Patent: December 23, 2014Assignee: NEC CorporationInventor: Yoshifumi Onishi
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Patent number: 8913720Abstract: A method includes receiving a communication from a party at a voice response system and capturing verbal communication spoken by the party. Then a processor creates a voice model associated with the party, the voice model being created by processing the captured verbal communication spoken by the party. The creation of the voice model is imperceptible to the party. The voice model is then stored to provide voice verification of the party during a subsequent communication.Type: GrantFiled: February 14, 2013Date of Patent: December 16, 2014Assignee: AT&T Intellectual Property, L.P.Inventor: Mazin Gilbert
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Patent number: 8898065Abstract: Techniques for combining the results of multiple recognizers in a distributed speech recognition architecture. Speech data input to a client device is encoded and processed both locally and remotely by different recognizers configured to be proficient at different speech recognition tasks. The client/server architecture is configurable to enable network providers to specify a policy directed to a trade-off between reducing recognition latency perceived by a user and usage of network resources. The results of the local and remote speech recognition engines are combined based, at least in part, on logic stored by one or more components of the client/server architecture.Type: GrantFiled: January 6, 2012Date of Patent: November 25, 2014Assignee: Nuance Communications, Inc.Inventors: Michael Newman, Anthony Gillet, David Mark Krowitz, Michael D. Edgington
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Patent number: 8862477Abstract: A method and a processing device for managing an interactive speech recognition system is provided. Whether a voice input relates to expected input, at least partially, of any one of a group of menus different from a current menu is determined. If the voice input relates to the expected input, at least partially, of any one of the group of menus different from the current menu, skipping to the one of the group of menus is performed. The group of menus is different from the current menu include menus at multiple hierarchical levels.Type: GrantFiled: June 3, 2013Date of Patent: October 14, 2014Assignee: AT&T Intellectual Property II, L.P.Inventor: Hary E. Blanchard
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Patent number: 8798237Abstract: A voice dialing method and apparatus for simplifying voice dial is provided. The voice dialing method includes receiving a speech in a voice recognition mode, extracting characters from the speech, translating the characters into corresponding numerals, and dialing a phone number on the basis of the numerals.Type: GrantFiled: March 26, 2008Date of Patent: August 5, 2014Assignee: Samsung Electronics Co., LtdInventor: Hyung Chul Lee
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Patent number: 8787977Abstract: A dialing mode of a telematics unit in a vehicle is controlled by monitoring for dialing digits from a vehicle occupant, determining whether the type of dialing digits are continuous dialing digits or discrete dialing digits, establishing a continuous mode for receiving continuous dialing digits or a discrete mode for receiving discrete dialing digits based on the determination, and if the type of dialing digits changes, switching the established mode.Type: GrantFiled: April 8, 2010Date of Patent: July 22, 2014Assignee: General Motors LLCInventors: Michael A. Wuergler, Sherri J. Voran-Nowak, Rathinavelu Chengalvarayan, Gaurav Talwar
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Patent number: 8767953Abstract: A system and method of generating at least two distinctive auditory alerts upon receiving a transmission or telephone call at a device is described. Data indicative of a first plurality of sounds corresponding to a user of a device configured to receive the transmission or telephone call is accessed, such as from a memory. The first plurality of sounds is played at the device so as to identify a received transmission or telephone call being directed to the user. A telephone number, subscriber name or identifier associated with a transmitting or calling party of the transmission or telephone call is accessed. Data indicative of a second plurality of sounds designating the transmitting or calling party based on the subscriber name, telephone number or identifier is retrieved, such as from a data structure, and the second plurality of sounds is played at the device so as to identify the transmitting or calling party.Type: GrantFiled: January 7, 2011Date of Patent: July 1, 2014Assignee: SomatekInventor: Fitchmun I. Mark
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Patent number: 8762138Abstract: The present invention relates to a method as well as to a computing device (20) for editing a noise-database (13) containing noise information, said noise information being derived from noise signals within an audio stream (19). In order to enhance possibilities to create and utilize context information which emerge from tracking noise signals from an audio stream, for example a telephone call, the above method is characterized by the following steps: A) in a localizing step (14), determining geographical data of the location the noise signals origin from; B) in an analyzing step (15), analyzing the noise signals with reference to the noise content; C) in a linking step, linking the analyzed noise signals to said geographical data to create noise information; D) in a storing step, storing said noise information within said noise-database (13).Type: GrantFiled: August 30, 2010Date of Patent: June 24, 2014Assignee: Vodafone Holding GmbHInventors: Stefan Holtel, Jad Noueihed
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Patent number: 8666549Abstract: An automatic machine includes N output units, a storage unit and a control unit. The control unit is electrically connected to the output units and the storage unit. The storage unit stores a first reaction pattern corresponding to a first command. The first reaction pattern includes a header and N reaction modes and each of the reaction modes is corresponding to one of the output units. Each of the reaction modes includes M reaction frames. The header records a number of the reaction frames of each reaction mode. The control unit receives the first command, looks the first reaction pattern up in the storage unit according to the first command, and selectively controls at least one of the output units to perform the reaction frames correspondingly according to the header and the reaction modes.Type: GrantFiled: May 5, 2011Date of Patent: March 4, 2014Assignee: Compal Communications, Inc.Inventor: Fu-Kuan Hsu
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Patent number: 8660849Abstract: Methods, systems, and computer readable storage medium related to operating an intelligent digital assistant are disclosed. A user request is received, the user request including at least a speech input received from a user. The user request including the speech input is processed to obtain a representation of user intent for identifying items of a selection domain based on at least one selection criterion. A prompt is provided to the user, the prompt presenting two or more properties relevant to items of the selection domain and requesting the user to specify relative importance between the two or more properties. A listing of search results is provided to the user, where the listing of search results has been obtained based on the at least one selection criterion and the relative importance provided by the user.Type: GrantFiled: December 21, 2012Date of Patent: February 25, 2014Assignee: Apple Inc.Inventors: Thomas Robert Gruber, Adam John Cheyer, Didier Rene Guzzoni, Christopher Dean Brigham, Harry Joseph Saddler
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Patent number: 8660691Abstract: An automatic machine includes an output unit, a storage unit and a control unit. The storage unit stores a motion pattern corresponding to a command and recording N predetermined motion information and N time tags. The control unit receives the command, reads a current motion information of the output unit, looks the motion pattern up in the storage unit according to the command and the current motion information, determines that the current motion information is between the i-th predetermined motion information and the (i+1)-th predetermined motion information, calculating a time adjusting information by the (i+1)-th predetermined motion information, the (i+1)-th time tag and the current motion information, and controls the output unit to execute the (i+1)-th predetermined motion information according to the current motion information, the first time tag through the i-th time tag, and the time adjusting information.Type: GrantFiled: May 5, 2011Date of Patent: February 25, 2014Assignee: Compal Communications, Inc.Inventor: Fu-Kuan Hsu
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Publication number: 20140037075Abstract: Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A service or a product is identified by the remote learning engine based on the accessed usage data. A recommended voice bundle application is determined by the remote learning engine. A recommendation associated with the recommended voice bundle application is transmitted to the telephonic device. The recommendation is presented to the user through voice communications. One or more input parameters associated with the recommended voice bundle application is collected by the telephonic device. The user through voice communications has accepted the recommendation determining is determined. In response to determining that the user has accepted the recommendation, the one or more input parameters to the recommended voice bundle application are loaded by the telephonic device, and the recommended voice bundle application is executed by the telephonic device.Type: ApplicationFiled: December 31, 2012Publication date: February 6, 2014Applicant: ANGEL.COMInventors: Ahmed Tewfik Bouzid, David James Rennyson, Michael Jerry Saylor, Ashwini Swaroop Reddy Dulam, Jonathan Hotz
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Publication number: 20140037076Abstract: Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A first service or a first product is identified by the remote learning engine based on the accessed usage data. A first recommended voice bundle application is determined by the remote learning engine. A recommendation associated with the first recommended voice bundle application is transmitted to the telephonic device. The recommendation is presented by the telephonic device to the user through voice communications. A response from the user associated with the recommendation is received. In response to determining that the user has not accepted the recommendation, a second service or a second product is determined based on the received response. A second recommended voice bundle application is determined based on the second service. The second recommended voice bundle application is executed by the telephonic device.Type: ApplicationFiled: December 31, 2012Publication date: February 6, 2014Applicant: ANGEL.COMInventors: Ahmed Tewfik Bouzid, David James Rennyson, Michael Jerry Saylor, Ashwini Swaroop Reddy Dulam, Jonathan Hotz
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Patent number: 8639214Abstract: The communication device comprising a voice communicating implementer, a payment monetary value data transmitting implementer, a remaining monetary value data updating implementer, an automated supplementary monetary value data adding implementer, and a simultaneous implementation implementer.Type: GrantFiled: October 26, 2007Date of Patent: January 28, 2014Inventor: Iwao Fujisaki
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Patent number: 8620657Abstract: One aspect includes determining validity of an identity asserted by a speaker using a voice print associated with a user whose identity the speaker is asserting, the voice print obtained from characteristic features of at least one first voice signal obtained from the user uttering at least one enrollment utterance including at least one enrollment word by obtaining a second voice signal of the speaker uttering at least one challenge utterance that includes at least one word not in the at least one enrollment utterance, obtaining at least one characteristic feature from the second voice signal, comparing the at least one characteristic feature with at least a portion of the voice print to determine a similarity between the at least one characteristic feature and the at least a portion of the voice print, and determining whether the speaker is the user based, at least in part, on the similarity.Type: GrantFiled: September 14, 2012Date of Patent: December 31, 2013Assignee: Nuance Communications, Inc.Inventors: Kevin R. Farrell, David A. James, William F. Ganong, III, Jerry K. Carter
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Patent number: 8612221Abstract: A portable terminal having an audio pickup means that acquires sound, an absolute position detection unit that detects the absolute position of the portable terminal, a relative position detection unit that detects the relative position of the portable terminal, and a speech recognition and synthesis unit that recognizes the audio acquired by the audio pickup means as speech, is achieved with a simple configuration. A portable terminal (1) that exchanges data with a server (2) has disposed to the portable terminal an audio pickup means that acquires sound, an absolute position detection unit (1-1) that detects the absolute position of the portable terminal, a relative position detection unit (1-2) that detects the relative position of the portable terminal, and a speech recognition and synthesis unit (1-3) that recognizes the audio acquired by the audio pickup means as speech.Type: GrantFiled: February 2, 2010Date of Patent: December 17, 2013Assignee: Seiko Epson CorporationInventors: Junichi Yoshizawa, Tetsuo Ozawa, Koji Koseki
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Patent number: 8594280Abstract: Embodiments of the invention provide an enhanced telephone system. The telephone system comprises a database that comprises phone numbers and menus corresponding to the phone numbers. Further, the menus comprise options for selection. The telephone system comprises means for comparing a dialed number to the phone numbers in the database, displaying a menu based on a result of the comparison, enabling selection of the options from the displayed menu, and establishing a connection with a destination of the dialed number based on the selection of the options.Type: GrantFiled: February 3, 2010Date of Patent: November 26, 2013Inventors: Zvi Or-Bach, Tal Lavian
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Publication number: 20130301816Abstract: Notifying an identified person of a teleconference is provided. Data corresponding to an audio record of the teleconference is received during the teleconference. Pattern recognition is performed on the data during the teleconference. In response to recognizing in the data a pattern corresponding to an identification of the identified person during the teleconference, a device associated with the identified person is contacted during the teleconference. A response related to the audio record is received from the device.Type: ApplicationFiled: July 15, 2013Publication date: November 14, 2013Inventors: Kavita Agrawal, William K. Bodin, Lakshmi N. Potluri, Gregory W. Rybczynski
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Publication number: 20130279665Abstract: Techniques for generating, distributing, and using speech recognition models are described. A shared speech processing facility is used to support speech recognition for a wide variety of devices with limited capabilities including business computer systems, personal data assistants, etc., which are coupled to the speech processing facility via a communications channel, e.g., the Internet. Devices with audio capture capability record and transmit to the speech processing facility, via the Internet, digitized speech and receive speech processing services, e.g., speech recognition model generation and/or speech recognition services, in response. The Internet is used to return speech recognition models and/or information identifying recognized words or phrases. Thus, the speech processing facility can be used to provide speech recognition capabilities to devices without such capabilities and/or to augment a device's speech processing capability.Type: ApplicationFiled: June 20, 2013Publication date: October 24, 2013Inventors: Craig L. Reding, Suzi Levas
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Patent number: 8560373Abstract: A method for direct marketing comprising establishing a first communications link between a prospective customer using a device having a unique identification number and a communications device, automatically transmitting the unique identification number associated with the prospective customer's device to the communications device, establishing a second communications link between the communications device and a computer operably connected to a memory apparatus having a prospective customer database comprising prospective customer information associated with the unique identification number of the prospective customer's device, in which the information in the database determines prospective customer value which can be used to determine subsequent operations and marketing actions with the prospective customer.Type: GrantFiled: September 25, 2008Date of Patent: October 15, 2013Inventor: Eileen A. Fraser
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Patent number: 8560238Abstract: Technology is generally described for computing paths between geographical localities. The technology can receive a request for a path between two or more geographical localities, and compute a path based at least on a popularity rating of intermediate geographical localities.Type: GrantFiled: April 9, 2013Date of Patent: October 15, 2013Assignee: Empire Technology Development LLCInventor: Arvind Vijay Keerthi
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Patent number: 8532988Abstract: A method for searching for an input symbol string, includes receiving (B) an input symbol string, proceeding (C) in a trie data structure to a calculation point indicated by the next symbol, calculating (D) distances at the calculation point, selecting (E) repeatedly the next branch to follow (C) to the next calculation point to repeat the calculation (D). After the calculation (G), selecting the symbol string having the shortest distance to the input symbol string on the basis of the performed calculations. To minimize the number of calculations, not only the distances are calculated (D) at the calculation points, but also the smallest possible length difference corresponding to each distance, and on the basis of each distance and corresponding length difference a reference value is calculated, and the branch is selected (E) in such a manner that next the routine proceeds from the calculation point producing the lowest reference value.Type: GrantFiled: July 3, 2003Date of Patent: September 10, 2013Assignee: Syslore OyInventor: Jorkki Hyvonen
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Patent number: 8521524Abstract: An apparatus, program product and method utilize voice recognition to process voice messages in an automated manner to detect spoken numbers contained therein. Detected spoken numbers can then be analyzed to automatically determine whether such numbers are telephone numbers, and thus enable such numbers to be automatically dialed.Type: GrantFiled: April 8, 2008Date of Patent: August 27, 2013Assignee: Nuance Communications, Inc.Inventors: Cary Lee Bates, Paul Reuben Day, John Matthew Santosuosso
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Patent number: 8515026Abstract: A voice response unit (VRU) includes a silent prompt feature in the form of an intentional delay inserted after a message is given to a caller, during which delay the caller may invoke alternative processing or interrupt current processing. If appropriate alternative or interrupt commands are not received during the delay period, then processing continues as provided in accordance with the previously played message. The duration of this silent prompt delay is carefully selected to provide sufficient response time for the caller to request alternative processing, while avoiding a perceptible or objectionable delay to the average caller not requiring alternative processing.Type: GrantFiled: September 12, 2012Date of Patent: August 20, 2013Assignee: Google Inc.Inventor: Alexander I. McAllister
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Patent number: 8509396Abstract: A call routing system is created by receiving a set of initial target classes and a corresponding set of topic descriptions. Non-overlapping semantic tokens in the set of topic descriptions are identified. A set of clear target classes from the non-overlapping semantic tokens and the initial target classes is identified. Overlapping semantic tokens from the set of topic descriptions are identified. A set of vague classes is identified from the overlapping semantic tokens and the initial target classes. A set of disambiguation dialogues and a set of grammar prompts is generated according to the overlapping and non-overlapping semantic tokens. The call routing system is then created based on the set of clear target classes, the set of vague target classes, and the set of disambiguation dialogues.Type: GrantFiled: September 24, 2009Date of Patent: August 13, 2013Assignee: International Business Machines CorporationInventors: Ea-Ee Jan, Hong-Kwang Jeff Kuo, David M. Lubensky
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Patent number: 8488750Abstract: A speech recognition process and system are used for interactive telecommunication. A caller is prompted for input. Each of the phrases represents a destination for routing the call. The response utterance is matched by the system to one of the phrases and the call is routed to the corresponding destination. If the call thereafter has been redirected to a destination representing another of the phrases, speech recognition training data are generated for mapping the utterance to the redirected destination.Type: GrantFiled: November 16, 2011Date of Patent: July 16, 2013Assignee: Verizon Patent and Licensing Inc.Inventor: Parind Poi