Abstract: According to some embodiments, a remote server may receive, from a first communication device associated with a first user, information about a first communication event between the first user and another party. The remote server may store the information about the first communication event. The remote server may also receive, from a second communication device associated with a second user, a request associated with the other party. Responsive to the request, the remote server may retrieve and transmit information about the first communication event to the second communication device.

Abstract: A telephone conference system and method are disclosed. The system includes: a terminal state scanning module (2) configured to acquire one or more terminal numbers corresponding to a user who is supposed to participate in a conference, and acquire a terminal state corresponding to each of the one or more terminal numbers; and a service processing module (5) configured to select at beginning of conference establishment, according to a preset routing principle and the terminal state corresponding to the each of the one or more terminal numbers, a terminal number which meets a requirement from the one or more terminal numbers, and make a call to the selected terminal number.

Abstract: A system and method for delaying delivery of teleconference access information includes at least one processor, at least one computer readable medium in communication with the processor, and at least one program module stored on the medium. The module is operative to create a teleconference notification in response to a request from a requestor device. The module can also assign a date, time, and access information for the teleconference, receive an input from the requestor device to delay delivery of the access information, and deliver the teleconference notification to at least one participant device. The teleconference notification has at least the date and time of the teleconference but not the access information. The module delays delivery of the access information to the at least one participant. For example, delivery of the access information is delayed until a predetermined time period from the assigned date and time of the teleconference.

Abstract: Embodiments of the present invention provide a mobile device comprising a core phone with a detachable primary device. The core phone transfers an incoming call alert to the detached primary device by synchronizing the display frame buffer of the core phone with the display frame buffer associated with the detached primary device. A plurality of remote secondary devices can be paired with the core phone on request by said secondary devices to transfer an incoming call alert to said plurality of secondary devices and establish a connection after authorization with said detached primary device. The detachable primary device is usable by pairing with the core phone when the core phone is not used directly but remains in the vicinity. Important data in the primary device is synchronized with the core phone to avoid data loss when the primary device is accidentally dropped or lost or damaged.

Abstract: Systems, methods, and computer program products for adaptively scaffolding of levels of connectivity between one or more customer devices during customer service conference are provided. The system includes various applications and features executable on a computing and/or mobile computing device. The system includes a user interface configured to present tools and features that allows a customer, during a digital conference with a bank representative, to manipulate the channels of communication, levels of connectivity or other features of the digital conference. In some instances, a scaffolding application on the bank's server may be provided to dynamically adjust the levels of connectivity and/or channels of communication of an ongoing digital conference session between a customer and a bank representative based on prior conferences involving the customer and/or a bank representative. As such, the system allows for self-directed and/or computer-aided adjustment of levels of connectivity during a conference.

Abstract: A method for join selection of a conference call from a communication device, wherein the communication device includes a memory for storing an event record. The method includes: identifying from the event record one or more addresses for contacting a conference call server for establishing a scheduled conference call session; automatically selecting, based on specified criteria, one of the addresses as a default address associated with a default join option for establishing the scheduled conference call session; generating an identifier for associating the selected default address with the default join option; and storing the identifier in the memory.

Abstract: Embodiments of the present invention are directed to determining whether to switch between group calls based on priority within a wireless communications system. In an embodiment, an announce message is received at a given access terminal that announces a second group session when the given access terminal is participating in the first group session. The given access terminal acquires one or more priority levels associated with one or more of the first and second group sessions. The access terminal determines whether to switch from the first group session to the second group session based on the one or more priority levels. The access terminal selectively switches from the first group session to the second group session based on the determination.

Abstract: A method for modifying an application framework devised for network-based telephony to operate in a local telephony, comprising adapting the application framework to interact with a communication device operable cooperatively with a local base, and emulating a functionally of the network related to the application framework according to an operation of the local base, at least partially, and an apparatus for using the modified application framework.

Abstract: One embodiment of the invention is a method that includes a mobile device receiving via a wireless communication channel a request for an identifier corresponding to a network device. The mobile device transmits the identifier. The mobile device receives a network identifier corresponding to the network device. The mobile device utilizes the network identifier to establish communication with the network device via the wireless communication channel.

Abstract: A method of using an intercom on a cordless telephone during an active call. The active call is put on hold while the intercom is in use. Once the call is re-activated, the intercom is shut off. This system may be designed for a cordless telephone with one handset or a plurality of handsets.

Abstract: A mobile device is configurable to accommodate multiple personas and associated profiles. Once the mobile device is triggered to configure itself with a selected persona/profile, no more information is required by a user (the provider of the trigger) of the mobile device. Each persona/profile is autonomous from any other persona/profile with which the mobile device can be configured. A persona is indicative of a personality, role, or identity portrayed by the device, such as a phone number, for example. A profile is indicative of functions associated with a persona. The mobile device is easily reconfigured via simple UI operations.

Abstract: A system and method for creating an ad hoc communications group in a push-to-talk (PTT) system. A user may create an ad hoc group for a PTT communications by selecting members from different sources in a wireless communications device. The user may select members from a caller identification list, a recent call list, or a contact list. The ad hoc communications group thus composed is sent to a server and the server will then set up a PTT communications among the members of this ad hoc group.

Abstract: Embodiments of apparatus, computer-implemented methods, systems, and computer-readable media are described herein for wirelessly transferring communication roles between devices, using technology such as near field communications (“NFC”), optical communication (e.g., barcodes), BlueTooth and so forth. In various embodiments, a first device may transfer, from the first device to a second device using near field communication, data used by the first device to communicate with a third device, to cause the second device to initiate communication with the third device based on the data. Likewise, in various embodiments, a first device may receive, from a second device using NFC, data used by the second device to communicate with a third device, and to initiate communication with the third device based on the received data.

Abstract: Embodiments of the present invention provide a system, method, and program product for blocking an alert of an incoming communication external to an in-progress conference call which includes telecommunication devices connected to a communications network. A telecommunication device determines that the device is party to a conference call. The telecommunication device receives an incoming communication external to the conference call while it is party to the conference call. The telecommunication device blocks an alert of the incoming communication, so as to avoid interruption of the conference call. The telecommunication device determines that the conference call has concluded and the telecommunication device presents the blocked alert.

Abstract: Described herein are a method, apparatus and computer program to automatically inform a second party to a call that a first party to the call has or will disconnect due to a power source, such as a battery, of a terminal used by the first party becoming depleted. The second party can be informed by the generation and transmission of any suitable type of message, including a SMS message, a MMS message and a IMS message.

Abstract: A multivoice radio system allows users to speak and listen, at the same time, to others using multivoice radios without using a base station. Several embodiments of the present invention are directed toward combining a multivoice radio with push-to-talk (PTT), long-range radio. Other embodiments combine two or more multivoice systems and/or use an extender to increase a distance that multivoice radios can communicate with each other. Combining multivoice systems, in some embodiments, creates a voice and/or data mesh network. Switch-to-talk (STT) functionality can be added to systems to increase a number of users and promote radio discipline. Additionally, a combined in-ear microphone and speaker is disclosed. Further embodiments are directed to combining duplex radios, such as mobile phones, to multivoice systems, and/or PTT systems.

Abstract: A device-interoperability notification method and system are disclosed herein. The method involves establishing a connection between an electronic device and a telematics unit operatively disposed in a vehicle. Via the telematics unit, data obtained from the device is transmitted to a data aggregator at a call center. From the data, the data aggregator recognizes that an interoperability issue exists between the device and the vehicle within which the device is disposed. Via a communications module at the call center, a message is sent to the telematics unit or the electronic device, and this message includes information pertaining to an interoperability of the electronic device with the vehicle. The system includes elements to perform the steps of the method above. Also disclosed herein is a method for assessing the interoperability between an electronic device and a vehicle.

Abstract: A method and communication device for scheduling a conference call. The method includes receiving, in a first communication device, an invitation message containing at least some conference call scheduling information with respect to a scheduled conference call session; displaying an interface in relation to the invitation message, the interface including an option to send a request for recorded conference call content of the scheduled conference call session; receiving an input selecting the option; and sending a communication to a second communication device including a response to the invitation message and including said request for recorded conference call content. A conference call server is also described for sending recorded conference call content to the communication device.

Abstract: A system and method for merging multi-modal communications are disclosed. The multi-modal communications can be synchronous, asynchronous and semi-synchronous. By way of a non-limiting example, at least two devices operating with varied modalities can be connected to a conferencing appliance. The conferencing appliance can integrate the differing modalities from the at least two devices by executing at least one of turn taking, conference identification, participant identification, ordering of interjections, modulation of meaning, expectation of shared awareness, floor domination and combination thereof.

Abstract: A method of transferring communication streams, including establishing a first stream via a first communication path between a first terminal and a second terminal, opening a second communication path between the second terminal and the first terminal, sending to the first terminal, via the second communication path, a request to establish a communication stream between the first terminal and a third terminal via a third communication path, and comparing respective capabilities of the first terminal and the third terminal to determine whether it is possible to establish a communication stream between the first terminal and the third terminal, and in the affirmative, interrupting the first stream and establishing a communication stream, between the first terminal and the third terminal.

Abstract: Systems and methods for managing telecommunication services using proximity-based technologies are described. In some embodiments, a method may include detecting, by a first communication device (e.g., a laptop computer, a netbook computer, a tablet computer, a cellular phone, a smartphone, etc.), a proximity device (e.g., a Radio-Frequency Identification (RFID) tag, a Near Field Communications (NFC) tag, etc.) coupled to or integrated within a second communication device. The method may also include triggering an operation configured to manage a telecommunication service based, at least in part, upon the detection of the proximity device. In some implementations, the operation may be configured to reduce a number of manual operations that would otherwise be involved in managing the telecommunication service. For instance, in a non-limiting example, the operation may cause a routing of a communication directed at the first communication device to the second communication device.

Abstract: A system and method are provided which provide a text messaging conference among at least three users who communicate on different first communication channels. A message initiated by a first user is received on one of the first communication channels. The message seeks to initiate a text message conference and includes identities of a plurality of additional users to participate in the messaging conference. Conference participants are identified by a two part identifier, which allows a single participant to participate in multiple ongoing simultaneous conferences.

Abstract: A method of connecting a computing device to a conference. One method comprises finding one or more potential dial-in numbers and looking up the one or more potential dial-in numbers in at least one database. One method further comprises one of, accessing a conference reception zone with one of the potential dial-in numbers when the one of the potential dial-in numbers is found in the at least one database and attempting to access the conference reception zone with the one or more potential dial-in numbers when the one or more potential dial-in numbers are not found in the at least one database. One or more potential conference pin numbers are obtained and it is determined whether one or more additional conference pin numbers are associated with the one or more potential dial-in numbers. A selected conference pin number is assigned a confidence level and the conference pin number is entered in the conference reception zone prior to accessing the conference.

Abstract: An approach is provided for providing triggered-presentation of a participant message associated with a multi-party communication session. The message presentation platform determines an input for specifying at least one message from at least one participant of a multi-party communication session after an initiation of the multi-party communication session. Then, the message presentation platform causes, at least in part, a presentation of the at least one message to at least one other participant of the multi-party communication session based, at least in part, on determining that the at least one other participant has joined or tried to join the multi-party communication session.

Abstract: Systems and methods that enable high quality audio teleconferencing are disclosed. In one embodiment of the present invention, a signal processor receives signals from a spatially dispersed set of directional microphones, processing the microphone signals and the far-end received audio into a signal for transmission to a far-end party. The processing may comprise the use of one or more algorithms that reduce conference room noise and may selectively increase participant audio levels by processing the microphone signals using beamforming techniques. An embodiment of the present invention may also comprise one or more omni-directional microphones that may be used in cooperation with the directional microphones to adjust for background noise, acoustic echo, and the existence of side conversations.

Abstract: Data processing and communications devices are configured to generate, using command signals received from at least one user input device, a signal set representing a meeting request, the meeting request signal set comprising signals representing one or more parameters for a proposed meeting and configured for causing a second data processing and communications device to initiate a voice call on receipt of command signals representing a response to the meeting request; and forward the generated meeting request signal set to the second data processing and communications device.

Abstract: The disclosure discloses a method for implementing a three-party video call by mobile terminals, which comprises: starting a Bluetooth feature of an intelligent mobile terminal acting as a server and that of an intelligent mobile terminal acting as a client, respectively; after a server intelligent mobile terminal and a client intelligent mobile terminal are bound together in terms of Bluetooth, starting, by the server intelligent mobile terminal and the client intelligent mobile terminal, their respective real-time transmission threads and real-time reception threads, and performing, by the server intelligent mobile terminal, audio/video data processing, so as to implement the three-party video call with a third party intelligent mobile terminal. The disclosure further discloses a system for implementing a three-party video call by mobile terminals. Use of the method and system enables intelligent mobile terminals to implement a three-party video call function, thereby user experience is satisfied.

Abstract: A multi-carrier receiver radio monitors frequency channels associated with at least one talkgroup to which a multi-carrier receiver radio subscribes. The talkgroup is associated with a set of frequency channels that may carry group call activity. The radio monitors each frequency channel of the set of frequency channels associated with the talkgroup for group call activity. During monitoring, when a new call is detected on one frequency channel of the set of frequency channels associated with the talkgroup, the radio joins the new call. While joined to the new call, the radio continues to monitor the set of frequency channels associated with the talkgroup for additional transmissions to the talkgroup and to monitor a set of frequency channels associated with another talkgroup to which the multi-carrier receiver radio also subscribes for group call activity on the other talkgroup.

Abstract: A method, system and computer program product for alerting a participant when a topic of interest is being discussed and/or a speaker of interest is speaking during a conference call. A participant to a conference call identifies the topics and/or speakers of interest which is stored for future use along with the participant's contact information. When a participant's identified topic of interest is being discussed and/or a participant's identified speaker of interest is speaking during a conference call, the participant will be alerted to that fact, such as via the means specified in the participant's contact information.

Abstract: A system and method of routing a conference call participant to a conference call is disclosed. Participant location data is requested from an electronic device of the conference call participant. The participant location data is received on a system server from the electronic device of the conference call participant. A least cost connection conference call access phone number is determined from an access number group of one or more available conference call access phone numbers based on the location data from the electronic device of the conference call participant. The conference call participant is provided with the least cost connection conference call access phone number.

Abstract: A communication system automatically mutes a microphone in response to a key event detected from a coupled keyboard to prevent delivery of noise generated by the keyboard to a far end of the communication session. A timer is initiated for a time period when the key event occurs, and the microphone remains muted for the time period of the timer. The timer may be restarted to maintain the microphone mute in response to a subsequent key event detected while the timer is running. If the timer expires before a subsequent key event is detected, the microphone can be restored to its previous state (usually un-muted). The system can be applied to a computer coupled to the keyboard and a microphone and having a communication application operating on the computer. Alternatively, the system can be applied to a computer coupled to the keyboard and coupled to an external conferencing unit having a communication application.

Abstract: Managing subconference calls within a primary conference call. An approach includes establishing a primary conference call including a plurality of participants, establishing a subconference call including a subset of the plurality of participants, and providing respective output signals to each of the plurality of participants. Members of the primary conference call are provided with audio only of the primary conference call, and members of the subconference call are provided with audio of the subconference call. The approach also includes providing a visual display that shows respective groupings of members of the subconference call and members of the primary conference call.

Abstract: A method, apparatus and computer program product for synchronizing transcripts and recordings of a bridge conference is described. An audio file recording of a bridge conference is accessed as well as a transcript of events associated with the bridge conference. The transcript of events associated with the bridge conference is synchronized with the audio file recording of a bridge conference such that a user can utilize the transcript to navigate to a desired place in the audio file recording of a bridge conference.

Abstract: Systems, methods, and devices of the various embodiments enable dynamically creating and joining group communication sessions without (i.e., “free of”) operator-controlled or operator-assisted provisioning. By encoding group call provisioning information in a bar code, such as a Quick Response Code (“QR code”), that participants can scan using their mobile communication devices (e.g., smart phones), a group call may be created and provisioned on communication devices. The QR code encodes the information needed to initiate and/or join a group communication session maintained by a group communication server.

Abstract: A GPS mobile terminal (2) that a person (1) carries monitors position information on a dog (3) to whom a GPS terminal (4) is attached. When the person (1) and the dog (3) are separated more than a preset distance, the GPS mobile terminal (2) that the person (1) carries uses PoC communication enabling intragroup communication such as a transceiver to make a call request to mobile terminals (6, 7, 8) of all guardians belonging to any one of a plurality of groups (A, B, C) made up of the guardians. When there is a response from a group of the guardians, the communication is enabled in the group, so that the guardians can guide the person (1) to a safe place.

Abstract: The present invention relates to an apparatus and method for location based call signal conversion in a wireless communication network. The location based call signal conversion apparatus comprises an LBS (Location Based Service) server that provides location information on user terminals, and a call signal conversion server that converts the called signal to anyone called terminal on the called target terminal list that has been set up according to the current location of said called user terminal if a call connection request to a receiving user terminal from a sending user terminal is sensed among said user terminals, and if conditions for call signal conversion are satisfied according to the location and state of said called user terminal.

Abstract: A method of managing a call group by a number of mobile devices in a mobile telecommunications network. The mobile telecommunications network includes a serving node in communication with the mobile devices. The method includes a network node identifying a radio access node adjacent a first radio access node. The method also includes a serving node creating the group call area on basis of the first and adjacent radio access nodes. The method also includes establishing a signalling channel within a cell corresponding to the adjacent radio access node. The signalling channel includes an identifier corresponding to the group call area. The radio access nodes, or base stations, that have established a data communications channel with the mobile communications device have traffic and signalling channels established therein and are marked as an active cell of the group call area.

Abstract: When making a decision about who should have control of a voice channel in a teleconference, one exemplary aspect is directed toward a voice switch mechanism that determines and takes into account a latency (such as a round trip latency) of each participant's path to the switch. The switch uses this information to ensure that short-latency paths do not have an unfair advantage over long-latency paths when individuals competitively seek control of the voice channel. Illustratively, if an individual is participating in the path that has a round trip latency of 300 ms or greater than that of other participants, the voice switch creates a level playing field even if it detects voice energy from a short-latency user first by granting control of the channel to the long-latency user if voice energy is detected from that user within 300 ms of the short-latency detection.

Abstract: The disclosure relates to a system and method for initiating a command relating to one network that an electronic communication device may be in communication with, depending on triggering conditions relating to another network that the device may be in communication with. The communication device comprises: a network connection to initiate a command relating to the network after satisfaction of a predetermined condition relating to another network relating to the communication device; and a communication system to process communications between the device and the network and between the device and another network.

Abstract: Methods and systems are disclosed for managing conference calls. The method includes establishing a first conference call between a host terminal device and one or more participant terminal devices; receiving a request for adding a non-participant terminal device into the first conference call; selecting a participant terminal device from the one or more participant terminal devices to host a second conference call; establishing the second conference call hosted by the selected participant terminal device, wherein the second conference call includes the non-participant terminal device; and chaining the first conference call and the second conference call through the selected participant terminal device.

Abstract: An instant message associated with a conference call is received. At least some of the contents of the instant message are converted into speech, which may be represented as an audio stream. The speech is then provided to at least one participant associated with the conference call. The speech provided to the at least one participant may further include additional speech in addition to the speech corresponding to the contents of the instant message. The additional speech could, among other things, identify a participant who sent the instant message.

Abstract: The present invention provides a system for recording an interaction including, a telephone call between a caller and a digital processing system placed over an interjurisdictional boundary, and may include a telephone call placed to at least one called recipient. For example, a caller may place a telephone call over an interjurisdictional boundary to a remote computer server. The server may use an interactive voice response (IVR) unit to obtain caller identification information, provide recording identification information to the caller, and receive authorization from the caller to record an interaction between the caller and a call recipient. The server can also obtain testamentary intent information. A telephone call may then be placed by the server to the recipient, and a two-party digital voice recording can be made on the remote server of a three-way telephone call, in which the server is one of the parties.

Abstract: A method for protecting moderator access using a communication device. The method includes: displaying an interface for editing a conference call profile, the conference call profile including conference call scheduling information including one or more addressees for communicating with a conference call server, wherein the conference call scheduling information further includes a moderator access code and a participant access code; generating an indicator for the conference call profile for excluding sending of the moderator access code to invited participants; and storing the conference call profile including the indicator in a memory of the communication device. A communication device can be configured to perform the method.

Abstract: Disclosed is a two-way radio frequency (RF) communications system including a first device that receives, from a first subscriber unit, a virtual radio conferencing call (VRC) request identifying a plurality of other subscriber units to be partied to the VRC call and a conference time period during which to conduct the VRC call. The device reserves RF resources at one or more corresponding radio sites associated with the subscriber units partied to the VRC call for the conference time period. At a beginning of the conference time period, the device causes a virtual radio conference call start message to be transmitted to the subscriber units partied to the call instructing the subscriber units to join the VRC call via the reserved RF resources at their respective radio sites.

Abstract: This document describes tools capable of enabling users of mobile communication devices to create communication groups quickly and easily. With such a communication group a user may call, text, or instant message all persons in the group at once by selecting the communication group rather than each person in the group. In one embodiment, the tools enable a user to build a communication group by dragging and dropping indicators for persons he or she knows from one area of a screen into another area. In another embodiment, the tools automatically collect persons from those that the user knows based on one or more criteria. The user may then easily create a communication group of those collected persons, such as by tapping on an area of a mobile device's display.

Abstract: Embodiments of the present invention provide a mobile device comprising a core phone with a detachable primary device. The core phone transfers an incoming call alert to the detached primary device by synchronizing the display frame buffer of the core phone with the display frame buffer associated with the detached primary device. A plurality of remote secondary devices can be paired with the core phone on request by said secondary devices to transfer an incoming call alert to said plurality of secondary devices and establish a connection after authorization with said detached primary device. The detachable primary device is usable by pairing with the core phone when the core phone is not used directly but remains in the vicinity. Important data in the primary device is synchronized with the core phone to avoid data loss when the primary device is accidentally dropped or lost or damaged.

Abstract: An exemplary mobile communication device comprises a processor, a memory coupled to the processor, a display coupled to the processor, a transceiver coupled to the processor, an antenna coupled to the transceiver, a user interface coupled to the processor for receiving inputs from a user, and software executed by the processor for performing a method for managing a plurality of contact entries of an address book stored on the memory. The method comprises displaying a list of contact entries on the display, displaying a toggle value corresponding to each contact entry displayed on the display, receiving an input for selecting or deselecting a particular toggle value for a particular contact entry, receiving a command input for the execution of a function on the address book, and executing the function associated with the command input for each contact entry that has a selected toggle value.

Abstract: An incident commander computing device dynamically reconfigures subscriber unit usage of radio access networks by first identifying, based at least on a type of incident occurring within a particular geographic area, a first incident response group having a first higher priority for responding to the incident and a second incident response group having a second lower priority for responding to the incident, then identifying a first higher priority radio access network having a sufficient coverage level across the particular geographic area and a second lower priority radio access network having a sufficient coverage level across the particular geographic area, and finally assigning the first incident response group to the first higher priority radio access network and assigning the second incident response group to the second lower priority radio access network.

Abstract: An approach is provided for a method including initiating an information distribution session based on instructions from a first participant of a plurality of participants. The method also includes assigning access information and a passcode to the information distribution session, receiving posting information sent from two or more active participants of the plurality of participants using the access information with the passcode, and transmitting to the active participants the posting information of other active participants.

Abstract: A camera can be associated with each conference participant endpoint. The camera, either frame or video-based, can monitor and detect one or more of gestures, facial recognition, emotions, and movements of the conference participant. Based on the detection of one or more of these triggering events, a correlation to an action corresponding the triggering event can be evoked. For example, if a participant raises their hand, e.g., a triggering event, the system can recognize that this is a request to speak. The participant can then be queued in the system based, for example, relative to other participants' requests. When the other participants have finished speaking, and it is the time for the user who raised their hand to speak, the system can optionally queue the user by modifying the endpoint with which they are associated.