Special Service Patents (Class 455/414.1)
  • Patent number: 12014380
    Abstract: Examples provide customized authorization of item self-returns. A customized returns manager component calculates a customized return-trust score and a per-item return value based on analysis of item data and transaction history data. If a per-user return-trust score is within an unacceptable threshold range or an item value is within an unacceptable threshold value range, a second user is assigned to assist a first user with completion of the proposed return of the selected item. If the per-user return-trust score and the item value is within an acceptable threshold range, a return authorization component authorizes unassisted self-return of the selected item. An item disposition component determines in real-time whether to permit the first user to keep the selected item or instruct the first user to return the selected item to a designated item return area prior to completion of the item return based on a set of item disposition criteria.
    Type: Grant
    Filed: January 11, 2022
    Date of Patent: June 18, 2024
    Assignee: Walmart Apollo, LLC
    Inventors: Brandon Flores, Leslie Irvin, Douglas E. Humphrys, Ryan Crozier, Daniel Eckert, Mark Matthews
  • Patent number: 12010761
    Abstract: Apparatus, methods, and computer-readable media for facilitating identifier-based transport types of a GNLP are disclosed herein. An example method for wireless communication at a transmitting UE includes receiving a message based on a GNLP, the message including a GNLP header. The example method also includes populating the GNLP header to indicate that the message is associated with a single-hop transport type, the single-hop transport type including a unicast message, a groupcast message, or a broadcast message. The example method also includes transmitting the message via sidelink to a receiving UE. An example method for wireless communication at a receiving UE includes receiving, from a transmitting UE, a message via sidelink, the message based on a GNLP and including a GNLP header. The example method also includes using the GNLP header to determine that the message is associated with a single-hop transport type.
    Type: Grant
    Filed: June 25, 2021
    Date of Patent: June 11, 2024
    Assignee: QUALCOMM Incorporated
    Inventors: Seung Ryul Yang, Vincent Douglas Park
  • Patent number: 12008854
    Abstract: Systems for providing and tracking information, including location and credentials, of a person and providing this information to a user on a display. The system provides multiple views on the display including a room view to indicate who is in a specified room or other location, a team view to indicate a person's position in an overall service team, and a timeline view to indicate the times and durations of service events involving one or more persons.
    Type: Grant
    Filed: May 28, 2019
    Date of Patent: June 11, 2024
    Inventors: Joseph Sauer, Alan Sorrill, Hokuto Nishioka, Vijay Putherickal, Christopher Deeble, Nicholas Green
  • Patent number: 12008340
    Abstract: An example developer tools system provided by a messaging system includes a software development kit (SKD) engagement monitor that permits capturing app open events in third party resources (e.g., third party apps) that use the developer tools system. The SKD engagement monitor is configured to operate in a manner that preserves privacy of the third party developers and avoids conveying to the messaging system backend environment personally identifiable information (PII) about the third party resource usage.
    Type: Grant
    Filed: January 24, 2023
    Date of Patent: June 11, 2024
    Assignee: Snap Inc.
    Inventor: Patrick Mandia
  • Patent number: 12001933
    Abstract: Disclosed are techniques for utilizing a virtual assistant as part of a communication session. One or more of the participant users can select to utilize a virtual assistant to assist the participant users with tasks during the communication session. A user can use a communication application to enter a message directed to the virtual assistant. The virtual assistant can analyze the entered message and determine that the message was directed to the virtual assistant. As a result, the virtual assistant will assist the user with the identified task. A virtual assistant can assist a user with a variety of different tasks. For example, the virtual assistant can gather requested data for the user from one or more web servers, such as weather data, traffic data, etc.
    Type: Grant
    Filed: September 21, 2022
    Date of Patent: June 4, 2024
    Assignee: Apple Inc.
    Inventors: Mehul K. Sanghavi, Jeffrey P. Schwerdtfeger
  • Patent number: 11997748
    Abstract: Methods and systems for MT (mobile terminated) call recovery in an IP multimedia system (IMS) network are discussed herein. A method according to an implementation comprises receiving, via a network, a request to establish a call session with a user equipment (UE); sending, to a first serving call session control function (S-CSCF), a first invite associated with the request; determining that no response is received from the first S-CSCF after a pre-set time period; sending, to a second S-CSCF, a second invite associated with the request, causing the second S-CSCF to perform actions including: obtaining an authentication to establish the call session; and sending, to a proxy call session control function (P-CSCF) of the UE, a third invite associated with the request; and receiving, via the network, a confirmation that the call session with the UE is established.
    Type: Grant
    Filed: August 24, 2021
    Date of Patent: May 28, 2024
    Assignee: T-Mobile USA, Inc.
    Inventors: Venkata Satya Sureshkumar Kondeti, Karthik Adepalli Sri Lakshmi
  • Patent number: 11995483
    Abstract: An electronic device that is in communication with one or more wearable audio output devices detects occurrence of an event while the one or more wearable audio output devices are being worn by a user. In response to detecting the occurrence of the event, the electronic device outputs, via the one or more wearable audio output devices, one or more audio notifications corresponding to the event, including: in accordance with a determination that the user of the electronic device is currently engaged in a conversation, delaying outputting the one or more audio notifications corresponding to the event until the conversation has ended; and, in accordance with a determination that the user of the electronic device is not currently engaged in a conversation, outputting the one or more audio notifications corresponding to the event without delaying the outputting.
    Type: Grant
    Filed: December 13, 2021
    Date of Patent: May 28, 2024
    Assignee: APPLE INC.
    Inventors: Devin W. Chalmers, Sean B. Kelly, Karlin Y. Bark
  • Patent number: 11997158
    Abstract: This application provides a data sharing method and apparatus relating to the field of data communications technologies. In the method, a cloud device may select a target device from a first device group through screening based on a data sharing policy and received status information of at least one device in the first device group. Then, the cloud device may indicate the target device to send data associated with the data sharing policy for a first cloud account to at least one device in a second device group. The first cloud account is used to log in to a device in the first device group, a second cloud account is used to log in to a device in the second device group, and the cloud device stores the data sharing policy for the first cloud account and an association relationship between the first cloud account and the second cloud account.
    Type: Grant
    Filed: May 4, 2023
    Date of Patent: May 28, 2024
    Assignee: HUAWEI TECHNOLOGIES CO., LTD.
    Inventors: Chao Xiang, Chao Xu, Wuping Peng, Wenhui Liu
  • Patent number: 11995635
    Abstract: A merchant website includes a QR code button to initiate a payment transaction. The QR code button is selected by a consumer at checkout. If selected, a QR code is generated on a second computing device. The QR code is displayed on a second computing device and contains embedded data such as a token for a PAN stored in a memory of the second computing device and two cryptograms. A webcam in communication with the first computing device is used to scan the QR code. The data embedded in the QR code is passed from the second computing device to the merchant website via the first computing device and used to complete the payment transaction.
    Type: Grant
    Filed: June 23, 2022
    Date of Patent: May 28, 2024
    Assignee: Visa International Service Association
    Inventors: Gayathri Venkat, Arvind Santhanaraman, Sanjeev Sharma, Prasanth Yeddula
  • Patent number: 11991595
    Abstract: A movement track recording method and an apparatus used for movement track recording, and relate to the communications field, where power consumption of a terminal can be reduced without affecting track recording precision. The method includes determining a positioning trigger condition according to positioning precision, positioning a terminal when the positioning trigger condition is met, and recording a location of the terminal.
    Type: Grant
    Filed: May 13, 2022
    Date of Patent: May 21, 2024
    Assignee: HUAWEI TECHNOLOGIES CO., LTD.
    Inventor: Tongbo Wang
  • Patent number: 11983960
    Abstract: A device occupation method includes a first device that obtains information related to the first device or information related to a second device, where the second device occupies a first to-be-occupied device, and the first device prepares to occupy the first to-be-occupied device, and occupying, by the first device, the first to-be-occupied device when the information matches.
    Type: Grant
    Filed: March 28, 2023
    Date of Patent: May 14, 2024
    Assignee: HUAWEI TECHNOLOGIES CO., LTD.
    Inventors: Guowen Gao, Hao Liu, Guoqi Li, Wei Wang
  • Patent number: 11985045
    Abstract: Embodiments of the present disclosure provides a method and an apparatus for subscribing a notification of a change of a network function. A method for subscribing to notification of a change of a network function may comprise: transmitting (S101) a subscription message to a monitoring network function; and receiving (S102) a notification from the monitoring network function to notify a change from the network function whose status is required to be monitored. The subscription message indicates of the network function. The attribute comprises a serving scope indicating one or more target served area of the network function whose status is required to be monitored. According to embodiments of the present disclosure, a simple and fast implementation for subscribing notification of change of network function may be achieved. Particularly, both the response time and the accuracy of the notification about a change of a subscribed network function may be improved.
    Type: Grant
    Filed: March 17, 2021
    Date of Patent: May 14, 2024
    Assignee: Telefonaktiebolaget LM Ericsson (publ)
    Inventors: Yingjiao He, Xinyu Zhang, Wu Wang, Jinyin Zhu, Deqin Zhan, Yunjie Lu
  • Patent number: 11985003
    Abstract: Apparatus, system and method for using a controlling device for receiving voice input to control the operation of voice controlled smart appliances and, more particularly, to a controlling device for recognizing voice commands and for use in routing a signal, based on voice commands from the user, to two or more voice controlled smart appliances from different consumer brand names.
    Type: Grant
    Filed: May 24, 2022
    Date of Patent: May 14, 2024
    Assignee: Universal Electronics Inc.
    Inventors: Paul Arling, Norman G. Sheridan, Arsham Hatambeiki, Thomas Henley, Jon Gallegos
  • Patent number: 11979509
    Abstract: A method at a network element, the method including receiving at least one message at the network element, the at least one message being one or both of: an update status information message from an updates server; and an anomaly detection status information message from anomaly detection server; determining, based on the receiving the at least one message, a dynamic cybersecurity posture indication for an intelligent transportation system entity; and providing the dynamic cybersecurity posture indication for the intelligent transportation system entity to an Enrolment Authority, wherein the dynamic cybersecurity posture indication can be included in a certificate relating to the intelligent transportation system entity.
    Type: Grant
    Filed: July 18, 2022
    Date of Patent: May 7, 2024
    Assignee: BlackBerry Limited
    Inventors: Nicholas James Russell, Stephen John Barrett, Michaela Vanderveen
  • Patent number: 11974253
    Abstract: Certain aspects of the present disclosure relate to wireless communications, and more particularly, to techniques for determining a current status of cellular vehicle to everything (CV2X) traffic and then allocating application processor resources for a CV2X call based on the current status of the CV2X traffic. The allocating may include reserving the application processor resources for the CV2X call when the CV2X traffic is active and releasing the reserved application processor resources when there is no CV2X traffic.
    Type: Grant
    Filed: April 26, 2021
    Date of Patent: April 30, 2024
    Assignee: QUALCOMM Incorporated
    Inventors: Vamsi Krishna Dokku, Abhinav Kannan, Andrew Mitchell Siemon, Raul Martinez, Sitaramanjaneyulu Kanamarlapudi
  • Patent number: 11973804
    Abstract: A technique involves modular storage of network service plan components and provisioning of same. A subset of the capabilities of a service design system can be granted to a sandbox system to enable customization of service plan offerings or other controls.
    Type: Grant
    Filed: July 20, 2022
    Date of Patent: April 30, 2024
    Assignee: Headwater Research LLC
    Inventors: Gregory G Raleigh, Jeffrey Green, James Lavine, Justin James
  • Patent number: 11968595
    Abstract: A method of determining a physical location for an address. The method includes receiving from a first global positioning system on a vehicle a first set of global positioning data indicative of a vehicle location. The method may also receive from a second global positioning system on a portable electronic device a second set of global positioning data indicative of a portable electronic device location. The method may also receive a set of location metadata associated with a picture. The method determines a residence location from the first set of global positioning data, the second set of global positioning data, or the set of location metadata. The method then associates the physical location to the address.
    Type: Grant
    Filed: November 8, 2021
    Date of Patent: April 23, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick
  • Patent number: 11966909
    Abstract: A computing device provides enhancement of the capabilities of text messaging applications that execute on user devices. The computing device includes a processor that receives a text message via a network from a user device, the text message including a character representation of a product bundle of a merchant. The processor determines bundle data for the product bundle by referencing a database using the character representation. The processor provides one or more text messages via the network to the user device with transaction data including the bundle data, payment data, and shipping data. The processor receives a text message via the network from the user device confirming the transaction data. The user may use text commands presented by the computing device or natural language conversation in the text messages to the computing device to modify the transaction data and perform other ecommerce actions.
    Type: Grant
    Filed: December 16, 2021
    Date of Patent: April 23, 2024
    Assignee: Stodge Inc.
    Inventors: Gavin Neil Foster, Jr., David Dennison Lacho, Brian James Swank, Vishak Swaminathan Visvanathan, Adam Sandstrom Turner, Colin Douglas Turner, Alex Elias Beller
  • Patent number: 11966445
    Abstract: A method and system for recommending content to a user whose interest(s) has not been identified is disclosed. A base user profile may be created for association with the user. The base user profile may be created by generating a list of ranked interests of a set of representative users. The list of ranked interests may be generated based on activity information obtained for the set of representative users. Content may be recommended to the user based on the base user profile.
    Type: Grant
    Filed: September 26, 2022
    Date of Patent: April 23, 2024
    Assignee: YAHOO ASSETS LLC
    Inventors: Sudharsan Vasudevan, Herat Gandhi, Mahesh Inturi, Chinmayi Narasimhadevara, Sumit Ailawadi
  • Patent number: 11966867
    Abstract: A technique includes displaying, by a computer using a graphical interface, a map of a geographical area, where the map includes political boundaries. The technique includes displaying, by the computer, graphical images on the map representing a plurality of aspects that are associated with the management of a plurality of projects as corresponding geographical features on the map. The technique includes graphically segregating, by the computer, the plurality of projects on the map using the political boundaries; receiving input, via interaction with the displayed map; and changing, by the computer, in response to the interaction, how a given aspect of the plurality of aspects of a given project of the plurality of projects is represented on the map.
    Type: Grant
    Filed: December 13, 2018
    Date of Patent: April 23, 2024
    Assignee: Micro Focus LLC
    Inventors: Hai-Ying Liu, Chen Ding, Jing-Chun Xia
  • Patent number: 11968160
    Abstract: Disclosed in some examples are methods, systems, devices, and machine-readable mediums which provide for sidebar communication threads forked from, or related to, a principal thread. Messages in the sidebar communication thread may include a history of the principal thread, including one or more messages from the principal thread, and may include a proposed principal thread message that is the subject of the sidebar thread discussion. The sidebar thread may also include sidebar thread messages that carries the conversation of the sidebar thread participants. Once a termination condition is reached for the sidebar thread, the sidebar thread terminates and either the proposed principal thread message (as potentially modified by participants of the sidebar thread) becomes an accepted principal thread message and it is posted to the principal thread as if it was sent by the sidebar initiator or no message is posted (e.g., the proposed principal thread message is rejected).
    Type: Grant
    Filed: June 9, 2022
    Date of Patent: April 23, 2024
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Amer Aref Hassan, Wei-Chen Chen
  • Patent number: 11954658
    Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method. The system may provide an augmented environment that facilitates a transaction. The system may store profile data including user payment or user profile information. The system may then receive environmental data, and identify one or more action items in the environmental data. In response to this identification, the system may augment the environmental data by adding virtual environmental data, and then provide this virtual environmental data to a device to create an augmented environment. The system can then receive user input data, and provide purchase request data to a merchant terminal in response to those inputs.
    Type: Grant
    Filed: March 22, 2023
    Date of Patent: April 9, 2024
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Drew Jacobs, Justin Wishne, Karen Nickerson, Justin Smith, Marco S. Giampaolo, Hannes Jouhikainen
  • Patent number: 11943091
    Abstract: Presented herein are techniques to perform call failure diagnostics. A method includes receiving, at a network device, an indication of calls-of-interest, detecting, at the network device, a failure of one of the calls-of-interest, triggering, in response to the detecting, at the network device, diagnostics data analysis of data associated with the failure of one of the calls-of-interest, determining, based on the diagnostics data analysis, a cause of the failure of the one of the calls-of-interest, and notifying, by the network device, a management system of the cause of the failure of the one of the calls-of-interest and of recent configuration changes on the network device that are related to the cause of the failure of the one of the calls-of-interest.
    Type: Grant
    Filed: October 26, 2022
    Date of Patent: March 26, 2024
    Assignee: CISCO TECHNOLOGY, INC.
    Inventors: Chidambaram Arunachalam, David C. White, Jr., Magnus Mortensen
  • Patent number: 11937090
    Abstract: System comprises an application server for hosting a mobile application service; a mobile device having a mobile application for the mobile application service installed thereon; and a third party server. Application server is configured to: receive a log-in request for the mobile application service from the mobile device, where the log-in request includes device identifying information for the mobile device; transmit, to the third party server, a request for a status setting for the mobile application, wherein the request comprises the device identifying information for the mobile device, where the status setting comprises a plurality of bits, and where the third party server retrieves the status setting from a database based on the device identifying information for the mobile device; receive from the third party server, the status setting for the mobile application; and determine a risk rating for the log-in request based in part on the status setting for the mobile application.
    Type: Grant
    Filed: August 9, 2023
    Date of Patent: March 19, 2024
    Assignee: Morgan Stanley Services Group Inc.
    Inventor: Michael Tamburro
  • Patent number: 11930453
    Abstract: The disclosure is directed to a system and methods for waking-up a wireless receiver on a wireless network. The method includes the steps of: listening, by the wireless receiver, for signals in a predetermined frequency band periodically and decoding a wake-up key; validating the wake-up key by correlating the wake-up key with values stored in a memory using a first processing device; if the wake-up key is validated, decoding at least one PHY Protocol Data Unit (PPDU) and checking the value of one or more bits of the PPDU to validate the decoded PPDU as a wake-up PPDU; if the wake-up packet is validated, decoding a wake-up address and comparing the wake-up address to the station (STA) wake-up address; if the decoded wake-up address matches the STA wake-up address, powering-up a second processing device and confirming wake-up by exchanging an encrypted frame with Access Point (AP).
    Type: Grant
    Filed: September 3, 2021
    Date of Patent: March 12, 2024
    Assignee: Morse Micro Pty. LTD.
    Inventors: Andrew Terry, Michael De Nil, David Goodall, Peter Bradley
  • Patent number: 11930129
    Abstract: A system and method for disabling distracting apps on a driver's personal devices while allowing passengers travelling in the same vehicle to have full use of their personal devices. The system works by first identifying all the personal devices that are in the vehicle and then establishing a loose mesh network between those devices. Once the mesh network is established, the system identifies which of the personal devices is associated with the driver, and ensures that any distracting apps on the driver's personal device are disabled, while allowing full functionality for any passenger's personal devices.
    Type: Grant
    Filed: March 1, 2023
    Date of Patent: March 12, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Christopher M. Russell
  • Patent number: 11930495
    Abstract: An IoT service of a provider network may be used to optimize downlink scheduling for edge devices that use a radio communication protocol (e.g., LoRaWAN). A processing instance receives DL packets from a client application that are to be sent to an edge device. The processing instance adds metadata entries (device ID, message ID) to a metadata queue and stores the DL packets into a data store. A scheduling instance obtains a metadata entry and the associated DL packet, formats the DL packet based on edge device information, and publishes the packet to a gateway topic. A separate connection instance receives the formatted DL packet and sends it to a gateway of the client network.
    Type: Grant
    Filed: March 31, 2021
    Date of Patent: March 12, 2024
    Assignee: Amazon Technologies, Inc.
    Inventors: Hongbo Tian, Rongsheng Huang, Jungtao Liu
  • Patent number: 11928951
    Abstract: A point-of-sale terminal is used to process purchases by a customer during normal operation. However, the point-of-sale terminal also may receive, aggregate and/or process information measured by sensors that are co-located with or in the vicinity of the point-of-sale terminal. The point-of-sale terminal may receive information from at least one sensor that indicates that the at least one sensor has sensed a measureable parameter that is outside of a threshold range; establish at least one communication channel with at least one third-party based on the indication that the at least one sensor has sensed a measureable parameter that is outside of the threshold range; and send to the at least one third party at least one communication relating to the at least one sensor indicating that the at least one sensor has sensed a measureable parameter that is outside of the threshold range.
    Type: Grant
    Filed: March 11, 2022
    Date of Patent: March 12, 2024
    Assignee: National Retail Solutions, Inc.
    Inventors: Elie Y. Katz, Harold Jeffrey Goldberg
  • Patent number: 11929894
    Abstract: In some embodiments, a queue may be monitored to perform an automated adjustment related to a data item in the queue. In some embodiments, the data item may be associated with a product or service and include a code related to an access to the product or service. Based on the code, configuration information related to the product or service may be obtained. Based on a detected change related to the product or service, an indication of a set of self-support actions may be sent to a user device. One or more self-support actions (performed via the user device) may be determined, and an adjustment related to the access to the product or service may be performed based on the determined self-support actions. In some embodiments, the adjustment may include modifying a configuration of the access to the product or service based on the determined self-support actions.
    Type: Grant
    Filed: March 24, 2022
    Date of Patent: March 12, 2024
    Assignee: Capital One Services, LLC
    Inventors: Joshua Edwards, Carrie Norman, Abdelkader M'Hamed Benkreira
  • Patent number: 11921800
    Abstract: The present disclosure provides novel techniques to segment mobile entities based on signals from mobile devices associated with these mobile entities. In certain embodiments, a data file is built for each mobile entity to transform originally extremely high dimensional raw data derived from mobile devices communicating with a network into structured data characterizing associated mobile entities. The data files are structured for filtering and searching with respect to features associated with the signals from mobile devices, including location and non-location features. The data files are used to determine feature gains corresponding respectively to features related to a mobile segment. The features include first features of a first type and second features of a second type. The feature gains are used, among other things, to rank mobile entities for the mobile segment, with feature gains corresponding to the first features given a larger weight than feature gains corresponding to the second features.
    Type: Grant
    Filed: February 28, 2023
    Date of Patent: March 5, 2024
    Assignee: xAd, Inc.
    Inventors: Prakash Muttineni, Huitao Luo, Pravesh Katyal, Al Rashid, Akshay Tilak, Shanshan Tuo
  • Patent number: 11922803
    Abstract: An approach is provided for automatically detecting a merge lane traffic jam. The approach involves, for example, determining a plurality of road links in proximity to a merge point comprising a highway and a ramp. The method also involves processing probe data collected from the plurality of road links to classify the plurality of road links, one or more sublinks of the plurality of road links, or a combination thereof into at least one of a highway upstream class, a merging area class, a highway downstream class, a ramp downstream class, and a ramp upstream class. The method further involves determining vehicle speed data for the highway upstream class, the merging area class, the highway downstream class, the ramp downstream class, the ramp upstream class, or a combination thereof. The method further involves automatically determining an occurrence of the merge lane traffic jam based on the vehicle speed data.
    Type: Grant
    Filed: January 7, 2021
    Date of Patent: March 5, 2024
    Assignee: HERE Global B.V.
    Inventor: James Fowe
  • Patent number: 11921507
    Abstract: A method for providing medical services to a patient, including: receiving a medical service request associated with a patient location; selecting an aircraft, located at an initial location, from a plurality of aircraft based on the patient location and the initial location; determining a flight plan for flying the aircraft to a region containing the patient location; at a sensor of the aircraft, sampling a first set of flight data; at a processor of the aircraft, autonomously controlling the aircraft to fly based on the flight plan and the set of flight data; selecting a landing location within the region; and landing the aircraft at the landing location, including: sampling a set of landing location data; determining a safety status of the landing location based on the set of landing location data; outputting a landing warning observable at the landing location; at the sensor, sampling a second set of flight data; and in response to determining the safety status and outputting the landing warning, autonomo
    Type: Grant
    Filed: December 15, 2021
    Date of Patent: March 5, 2024
    Assignee: Skyryse, Inc.
    Inventors: Mark Groden, Mitch Adler, Nur Harell
  • Patent number: 11917105
    Abstract: A system for providing chat-based customer callbacks, wherein a callback application server transmits prompts and receives requests for customer callbacks, an interaction manager determines agent availability and arranges callback handling, and a session management server initiates callbacks, and methods for providing chat-based customer callbacks using the system of the invention.
    Type: Grant
    Filed: March 31, 2022
    Date of Patent: February 27, 2024
    Assignee: Virtual Hold Technology Solutions, LLC
    Inventor: Kevin Shinseki
  • Patent number: 11914662
    Abstract: Various methods are provided for determining and displaying local content. One example method may comprise receiving input, at an interface of a global positioning system (GPS) enabled mobile device, to open a mobile application, and without any additional input, accessing a location service of the GPS enabled mobile device to determine a GPS location and a current time and automatically generating a query, identifying local content from a content index in accordance with an editing target, and upon determination that the number of articles specified by the editing target has not been met, climbing, by an editing algorithm, a place hierarchy to determine a larger geographic area in which to meet the editing target, the larger geographic area containing the location, and displaying the results, via an interface, on the GPS enabled mobile device.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: February 27, 2024
    Assignee: Groupon, Inc.
    Inventors: Roger Henry Castillo, Thomas Jack
  • Patent number: 11908056
    Abstract: Systems and methods for doing presenting an avatar that speaks sign language based on sentiment of a speaker is disclosed herein. A translation application running on a device receives a content item comprising a video and an audio, wherein the audio comprises a first plurality of spoken words in a first language. The video comprises a character speaking the first plurality of spoken words in the first language. The translation application translates the first plurality of spoken words of the first language into a first sign of a first sign language. The translation application determines an emotional state expressed by the character based on sentiment analysis. The translation application generates an avatar that speaks the first sign of the first sign language where the avatar exhibits the determined emotional state. The content item and the avatar are presented for display on the device.
    Type: Grant
    Filed: April 26, 2021
    Date of Patent: February 20, 2024
    Assignee: Rovi Guides, Inc.
    Inventors: Yusuf AbdElhakam AbdElkader Marey, Reda Harb
  • Patent number: 11903090
    Abstract: This Application sets forth techniques for cloud-based cellular service management for a set of associated mobile wireless devices, including maintenance of information for one or more subscriber identity modules (SIMs) and/or electronic SIMs (eSIMs) used by the set of mobile wireless devices.
    Type: Grant
    Filed: September 23, 2022
    Date of Patent: February 13, 2024
    Assignee: Apple Inc.
    Inventors: Raj S. Chaugule, Can Xiong, Li Li, Zexing Shi
  • Patent number: 11902470
    Abstract: According to one example, the present disclosure involves a system including a data-communications server which uses client-specific sets of data that respectively indicate, for each of a plurality of remotely-situated disparate client entities, data services including data-communications call routing services and parked-call services to be provided on behalf of the client entity from among the client entities. The server is to access the client-specific sets of data (e.g., as may be stored in database of a memory circuit), and, in response, the server receives incoming calls involving user endpoint devices associated with respective ones of the client entities. These actions may be followed by the server providing the data services for the incoming calls in a manner consistent with the client-specific sets of data, and conveying for one of the incoming calls, one of multiple call-related context indications to one of the user endpoint devices.
    Type: Grant
    Filed: November 21, 2022
    Date of Patent: February 13, 2024
    Assignee: 8x8, Inc.
    Inventors: Jared Smith-Mickelson, Abhishek Jain
  • Patent number: 11893566
    Abstract: An aerospace commerce exchange system may include a network, a plurality of clients operably coupled to the network, and an aerospace commerce exchange platform operably coupled to the network to provide exchange services to the clients. At least one of the clients may be operably coupled to the aerospace commerce exchange platform via an air-to-ground wireless communication link or satellite link (or other links with which an aircraft may be associated) to provide or receive data associated with at least one of the exchange services.
    Type: Grant
    Filed: December 9, 2020
    Date of Patent: February 6, 2024
    Assignee: SMARTSKY NETWORKS LLC
    Inventors: Ryan Mitchell Stone, Blane Edward Rockafellow, Bryan S. Trainum, Charles Jason Rinker
  • Patent number: 11894904
    Abstract: A system for configuring a multi-mode antenna onboard one or more of a plurality of network devices on a wireless network is provided. The system includes one or more processors configured to obtain data indicative of a channel quality indicator associated with one or more antenna modes of a plurality of antenna modes in which the multi-mode antenna onboard one or more of the network devices is configurable. Each of the plurality of antenna modes can have a distinct radiation pattern. The one or more processors can be configured to determine one or more network performance indicators for the wireless network based on the data. The one or more processors can be configured to provide one or more control signals over the wireless network based on the one or more network performance indicators. The control signal(s) can be associated with reconfiguring an antenna mode of the multi-mode antenna.
    Type: Grant
    Filed: November 21, 2022
    Date of Patent: February 6, 2024
    Assignee: KYOCERA AVX Components (San Diego), Inc.
    Inventors: Jeffrey L. Hilbert, Sebastian Rowson, Abhishek Singh
  • Patent number: 11895249
    Abstract: A method at a network element for processing a first message destined for an intelligent transportation system station, the method including receiving from a sending entity, or generating, the first message at the network element; based on a source or contents of the first message, performing one of: discarding the first message; or modifying the first message to provide an indication to the intelligent transportation system station of checks the intelligent transportation system does not need to perform, thereby creating a second message; and forwarding the second message to the intelligent transportation system station.
    Type: Grant
    Filed: March 10, 2023
    Date of Patent: February 6, 2024
    Assignee: Malikie Innovations Limited
    Inventors: Stephen John Barrett, John Octavius Goyo
  • Patent number: 11888813
    Abstract: A method for initial setup of an energy storage system suitable for an installation environment when installing the energy storage system comprises: connecting an energy management system and a user terminal with a USB cable; activating, by the user terminal, a USB network through USB tethering; allocating, by the energy management system, a preset static IP to the USB network; accessing, by the user terminal, a setting server of the energy management system using the static IP; and performing, by the user terminal, initial setup of the energy storage system in the setting server.
    Type: Grant
    Filed: November 19, 2021
    Date of Patent: January 30, 2024
    Assignee: HANWHA SOLUTIONS CORPORATION
    Inventors: Ji Seok Jung, Eun Cheol Ro, Seung Hyeok Jang
  • Patent number: 11887603
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for hotword detection on multiple devices are disclosed, In one aspect, a method includes the actions of receiving audio data that corresponds to an utterance. The actions further include determining that the utterance likely includes a particular, predefined hotword. The actions further include transmitting (i) data indicating that the computing device likely received the particular, predefined hotword, (ii) data identifying the computing device, and (iii) data identifying a group of nearby computing devices that includes the computing device. The actions further include receiving an instruction to commence speech recognition processing on the audio data. The actions further include in response to receiving the instruction to commence speech recognition processing on the audio data, processing at least a portion of the audio data using an automated speech recognizer on the computing device.
    Type: Grant
    Filed: March 10, 2022
    Date of Patent: January 30, 2024
    Assignee: GOOGLE LLC
    Inventors: Diego Melendo Casado, Alexander H. Gruenstein, Jakob Nicolaus Foerster
  • Patent number: 11887164
    Abstract: Personalized information from venues of interest to a user is provided to the user. The information may comprise messages, notifications, or other information determined to be relevant to the user, and may be timely provided to the user in an appropriate format such that the user is better able to respond to the information. A set of venues that are relevant to the user and corresponding information sources associated with the venue are determined. Information published by these sources may be analyzed for relevance to the user, and the relevant information items may be provided to the user via notifications or applications and services. Further, the notifications may be scheduled for presentation to the user at appropriate times, such as prior to a predicted visit of the venue. One embodiment includes a venue-information clearinghouse for receiving information from venues and making it available for user applications or services.
    Type: Grant
    Filed: May 26, 2015
    Date of Patent: January 30, 2024
    Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Ido Priness, Dikla Dotan-Cohen, Haim Somech
  • Patent number: 11887137
    Abstract: Techniques are disclosed for implementing digital traffic data for analysis. In some examples, a telecommunications network determines an identity of a user associated with a user device that communicates with the telecommunications network. The telecommunications network identifies a physical location of the user device based on the user device communicating with a first transceiver of the telecommunications network. Then, the telecommunications network determines that the physical location of the user device corresponds to a first commercial location, and stores an indication that the user has visited the first commercial location.
    Type: Grant
    Filed: August 30, 2021
    Date of Patent: January 30, 2024
    Assignee: T-Mobile USA, Inc.
    Inventors: Aaron Drake, Araceli Lesko
  • Patent number: 11880821
    Abstract: A system includes a processing system and a memory system. The processing system includes one or more processors. The memory system includes one or more computer-readable media that contain instructions that, when executed by the processing system, cause the processing system to perform operations. The operations include detecting a loading of a webpage including a document object model (DOM). The operations also include analyzing the DOM to identify a first element in the DOM. The operations also include determining, based on the first element, that the webpage is configured to accept payments. The operations also include receiving, from a provider server, a virtual token which corresponds to a user account. The operations also include injecting information from the virtual token into one or more account number fields on the webpage.
    Type: Grant
    Filed: August 21, 2020
    Date of Patent: January 23, 2024
    Assignee: Capital One Services, LLC
    Inventors: Abdelkader M'Hamed Benkreira, Jonathan Bodner, Joshua Edwards, Eric Medin, Adam Vukich, James Zarakas
  • Patent number: 11876310
    Abstract: A system for providing power to a device is provided. The system includes at least one gateway that provides power and/or data to at least one device in the system; and at least one adapter coupled to the gateway and the at least one device, wherein the adapter is configured to couple lengths of cable between devices that are daisy chained together. Related adapters are also provided herein.
    Type: Grant
    Filed: March 2, 2022
    Date of Patent: January 16, 2024
    Assignee: Wiser Systems, Inc.
    Inventors: Seth Edward-Austin Hollar, Ryan Michael Tedrick, Scott Fisher
  • Patent number: 11874986
    Abstract: Electronic devices including touch circuits and method of operating the electronic devices are provided. An electronic device includes a display; a touch circuit configured to detect a touch put on the display; a processor; and a memory. The touch circuit is further configured to acquire touch sensing information representing the sensitivity levels of inputs to respective multiple nodes of the touch circuit, identify information associated with a user's ear touching the electronic device, on the basis of the touch sensing information; and transfer, to the processor, the information associated with the ear touching. The memory stores instructions, which when executed, cause the processor to control the display to an on-state and to control the display to switch the display from the on-state to an off-state based on the information associated with the ear touching, which is obtained from the touch circuit.
    Type: Grant
    Filed: August 19, 2021
    Date of Patent: January 16, 2024
    Inventors: Sanghun Kwak, Daehyun Yoo, Changjin Kim, Sangheon Park, Mansung Kim, Aram Song, Ilyong Yu, Kyoungtaek Lee, Wonil Jang
  • Patent number: 11863698
    Abstract: One example method of operation may include one or more of receiving call content at a mobile device, responsive to receiving the call content, adding a contact identifier to a contact list of the mobile device, receiving a call from a calling device at the mobile device, pairing the calling device with the contact identifier, and displaying the call content and the contact identifier during the call.
    Type: Grant
    Filed: January 22, 2021
    Date of Patent: January 2, 2024
    Assignee: FIRST ORION CORP.
    Inventors: Rafael De Melo Aroxa, Brandon Wayne Murphy, Robert Collin Seely, Jay Todd Callaway
  • Patent number: 11861407
    Abstract: Technologies and techniques for a mobile end device to offload computing from the mobile end device to at least one edge computer and/or at least one cloud computer. Resource information may be obtained from the at least one edge computer and/or at least one cloud computer. Application information may be obtained from at least one system application in the mobile end device, and A computing capacity may be assigned for the at least one system application in the mobile end device to the at least one edge computer and/or the at least one cloud computer.
    Type: Grant
    Filed: December 12, 2019
    Date of Patent: January 2, 2024
    Assignee: Volkswagen Aktiengesellschaft
    Inventors: Sebastian Gehrling, Steffen Schmitz, Jens Kampermann, Karthik Satyanarayana
  • Patent number: 11853818
    Abstract: The disclosure provides a data sharing system and a data sharing method. The data sharing system includes a storage device and a processor. The processor executes multiple modules stored by the storage device. When a first software as a service (SaaS) application program sends a data sharing request to a second SaaS application program, a mutual trust relationship service module receives a request for confirmation of a mutual trust relationship transmitted by the second SaaS application program, so as to confirm the mutual trust relationship. When the mutual trust relationship is confirmed, the mutual trust relationship service module obtains virtual user identification data from a tenant management service module, and provides the virtual user identification data to the second SaaS application program, so that the second SaaS application program obtains data authority, and shares specific data to the first SaaS application program.
    Type: Grant
    Filed: June 14, 2022
    Date of Patent: December 26, 2023
    Assignees: Digiwin Software Co., Ltd, DATA SYSTEMS CONSULTING CO., LTD.
    Inventors: Chun-Chieh Hsu, Shih-Shuan Hung, Guoxin Sun