Abstract: A system for collecting data from a communications network includes customer premises equipment (“CPE”) for monitoring and storing response data. A CPE data collection module uses a Web-based service to collect information from the CPE and process the information to determine line quality and any errors that may exist on either the WAN side or the LAN side of the communications network, and further determine the root cause based on built-in business rules for trouble shooting customer service. The CPE conducts per-tone diagnostics on the WAN side of the communications network and obtains WAN side data. The CPE obtains response data from devices on the LAN side. Both WAN side data and LAN data may be transmitted substantially in real-time or stored and transmitted periodically to the CPE data collection module upon requests originated from the CPE data collection module.

Abstract: A method and system for automating customer slamming and cramming complaints includes an automated reporting system having one or more receiving devices and a complaint module. Customers who want to report a slam or cram access the automated reporting system and report the complaint without having to speak with a customer service representative. The complaint module obtains the customer telephone number and retrieves customer account information using the customer telephone number. Using the customer account information, the complaint module extrapolates a type of complaint for the customer complaint and prompts the customer for information regarding the customer complaint and the type of the complaint. The customer provides customer responses to the prompts and the complaint module provides an indication to the customer regarding each customer response.

Abstract: In today's environment class-D amplifiers are used to provide an integrated solution for applications such as powered audio devices due to their advantages in power consumption and size over more traditional analog amplifiers. Due to power output requirements, the output stages of power drivers such as class-D amplifiers require a supply voltage in excess of the technologically allowed voltage for the switches in the output stage. A level shifter is used to ensure voltages supplied to the output switches do not exceed the technological limits. An ideal level shifter should provide the optimal voltage swing to output switches under all process, supply voltage and temperature (PVT) variations. The ideal level shifter should also provide fast transitions when the control signal changes from high to low and low to high.

Abstract: A system for isolating individual channels in a broadcast signal is provided. The system includes a plurality of multipliers, each having an input and an output. A summer coupled to the outputs of each of the plurality of multipliers is provided to generate an output. A multiplication factor system provides a multiplication factor to each of the multipliers to select a predetermined frequency channel of the input signal.

Abstract: Provided herein is a method of determining the similarity between a first multivariate data set and a second multivariate data set. The method may be applied to rapidly assess the similarity between fluorescence spectroscopy multivariate data sets in quality control analysis. The method includes representing the data of a first and a second multivariate data set in matrix form to yield a multivariate data matrix and calculating the magnitude of an additive and subtractive combination of each multivariate data matrix. The concept of a penalty parameter is introduced to set a detectable limit of variance between the first multivariate data set and the second multivariate data set and the penalty parameter is used in combination with the magnitude of an additive and subtractive combination of each multivariate data matrix to determine a similarity value.

Abstract: An optical fiber connection system detects when proper connection is made between a fiber-optic cable and a bulkhead. A conductive strip on the fiber-optic cable contacts a first and second conductor on the bulkhead upon proper positioning of the bulkhead relative to the fiber-optic cable. The system includes indicators for displaying which of a plurality of termination points is properly terminated. In addition, the system includes alternative embodiments for turning off an energy source feeding the fiber-optic cable, in the event the fiber-optic cable becomes disconnected from the bulkhead.

Abstract: An automated IVR apparatus for notifying entities of customer-specific information. An automated IVR application that enables subscribers to check the status of their DSL line and to report problems in real time. A “Service Restoration Callback” application enables a service provider to automatically contact a customer via telephone when service is restored after an outage. The customer can configure parameters concerning the received callback. An outage detection module checks all available systems for the status of a customer's service on a real-time, customer-by-customer, call-for-call basis.

Abstract: An apparatus assists in clearing furrows in a plowed field. A plurality of furrow assist members line up with a plurality of plowshares on a furrow roller which is towed around a field. The furrow roller may have one or more cylindrical rollers that may include extension rollers that are foldable for storage. Plowshares are moveably attached to rigid beams and positioned to engage the ground and dig irrigation furrows. The cylindrical rollers smooth and compact seed beds in a uniform manner. Furrow assist members, in accordance with embodiments, are selectively deployed and positioned to be substantially in line with the plowshares to clear and distribute any soil or other materials that may be in the furrows following the passage of the cylindrical rollers.

Abstract: A method of testing an elongate wooden element includes injecting an input acoustic signal into the element, detecting a return acoustic signal at a surface of the element, and determining a spectral profile for the return signal. In at least a predetermined range in the spectral profile, each resonance peak is detected whose amplitude exceeds a first predetermined value, and from the resonance peaks so detected the number of higher peaks is determined whose amplitude exceeds 3 dB. For each of said higher peaks a quality factor Q is calculated, a mean quality value Qm is determined, and Qm is then compared with a predetermined value to provide an indication of the presence or absence of external decay of the element. A ratio R of the number of higher peaks to the number of resonance peaks detected, and the statistical spread S of the average Q for the spectral profile, are calculated and compared with a predetermined boundary function Fn(R,S) to determine acceptability or unacceptability of the pole.

Abstract: A disclosed method allows service subscribers to modify service subscriptions online. Operations within the method may include receiving an order for a service package from a subscriber, wherein the service package includes multiple features. In response to the order, the features in the service package may automatically be cross referenced with a list of existing features for the subscriber to detect any overlap between the features in the service package and the existing features. In response to detecting an overlap, a subscription change request may automatically be computed, wherein subscription change request includes only the features in the service package that do not overlap the existing features. The subscription change request may then be submitted for implementation by a service provider, possibly after receiving confirmation of the change request from the subscriber.

Abstract: A personal device is provided. The personal device includes an identification verification system that receives first identification data from a physical identification device, such as by inserting a driver's license into a card reader that is adapted to receive a driver's license. Second identification data such as a PIN number is also received. Payment authorization data or other suitable data is generated if the driver's license corresponds to the PIN. A payment selection system or other suitable system receives the payment authorization data and displays one or more payment accounts for selection by a user. Where a payment selection system is used, the payment selection system transmits payment account data to a point-of-sale system.

Abstract: A uniform resource locator (URL) entered into a browser may be altered to correct misspellings or other errors in the URL. The prefix, the domain name and the domain extension may all be spell checked, compared with lists of homophones, compared with commonly misspelled URLs, and compared with similar URLs that have been previously successfully resolved. The erroneous URL, or portions thereof, may be automatically corrected so that the correction is transparent to the user, or a list of possible substitutions may be presented to the user.

Abstract: An enhanced object tracking system for tracking and controlling access to a plurality of objects such as keys is disclosed. The object tracking system implements many improvements including automated user identification using biometric data extracted from the user with a minimum of user interaction, tracking of objects both inside and outside their storage units, the locking of objects within slots of their storage unit to guard against illicit removal and return of keys and to insure random slot rotation, image and visual based inventory verification methodologies, and tracking of objects during times when they are checked out of the system. The result is an intelligent object tracking system with automated control functions and high reliability.

Abstract: The present invention provides a method and apparatus to activate or deactivate a web interface to a voicemail system through a telephone user interface to the voicemail system. During a setup procedure that runs on the first use of the telephone user interface, the method and apparatus asks the subscriber if the subscriber wants the web interface activated. The method and apparatus then activates the web interface and allows the subscriber to specify a sequence of both digits and letters as the subscriber's initial web password and username. The present invention also provides the capability to activate or deactivate the web interface via the telephone user interface at any time after the initialization. It is emphasized that this abstract is provided to comply with the rules requiring an abstract which will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract: A method and system are provided for implementing a call transfer service over a telephone network, a subscription for the call transfer service being alterable by a call transfer service subscriber, and includes a subscriber graphic user interface through which the subscriber may provide call transfer service information. A telephone network node such as a platform may further be provided, the platform in communication with the subscriber graphic user interface, and including a memory device that stores call transfer service information for use in implementing the call transfer service. The platform further includes a call transfer service controller coupled with the memory device, that communicates with the subscriber graphic user interface, and that receives call transfer service information, and updates the subscriber's call transfer service subscription responsive to information received at the graphic user interface.

Abstract: A ridge clip is disclosed that is useful for attaching lights or other decorations to the ridge of a roof without compromising the seal on ridge shingles. The ridge clip includes a shingle hook that affixes to the overhanging portion of a shingle, and an extension arm that extends long enough to mount the decoration on the roof ridge. Ridge clips may be provided as an adapter for existing shingle tabs, or as stand-alone devices.

Abstract: A suture anchor and kit for anchoring a suture member to human bone in an interference fit. A suture anchor includes a threaded portion and has a head at the proximal end thereof, the head being generally circular. A tip is located at a distal end of the shank. The shank is at least partially threaded and includes walls defining a reel portion. The shank also includes walls for engaging a suture, the walls for engaging the suture typically adjacent walls defining the reel portion. The head typically includes walls for engaging a drive tool. The kit includes a drive tool for rotating the suture anchor when a suture member is engaged with the walls for engaging the suture such that rotation of the anchor causes the suture material to wrap around the reel portion of the shank.

Abstract: A flat panel display (FPD) support with a hinge assembly has a base, a stand and a hinge assembly. The stand has a base bracket being securely mounted on the base, an arm protruding from a front edge of the base bracket and a panel bracket protruding from an upper edge of the arm. The hinge assembly is mounted on the panel bracket and is attached to a FPD. Therefore, the base can customized to allow the FPD and the stand to stably stand on the base. Moreover, the stand and the base may be disassembled and folded conveniently.

Abstract: A method and system for secure communication is presented. A virtual private proxy is generated based on an agreement between a first entity and a second entity. A first virtual private proxy is associated with the first entity and a second virtual private proxy is associated with the second entity. Data associated with the first entity is monitored at the virtual private proxy. Whether the data violates the agreement is determined and communication of the data from the first virtual private proxy to the second virtual private proxy is disallowed when the data violates the agreement.

Abstract: Virtual environments are presented on displays along with multimedia programs to permit viewers to participate in a social interactive television environment. The virtual environments include avatars that are created and maintained in part using continually updated animation data that may be captured from cameras that monitor viewing areas in a plurality of sites. User input from the viewers may be processed in determining which viewers are presented in instances of the virtual environment. Continually updating the animation data results in avatars accurately depicting a viewer's facial expressions and other characteristics. Presence data may be collected and used to determine when to capture background images from a viewing area that may later be subtracted during the capture of animation data. Speech recognition technology may be employed to provide callouts within a virtual environment.