Abstract: Methods and computer readable medium for queue management are disclosed. The method includes displaying a queue panel including two or more queue categories of queues. A queue is configured to include items that have at least one parameter is common. The queue panel is further configured to display activity data corresponding to queues in at least one of the two or more queue categories. The method also includes determining whether the activity data needs to be refreshed, identifying a list of queues belonging to the at least one queue category; generating a refresh request for the identified list of queues; communicating the refresh request to a remote server; receiving updated activity data from the remote server for the identified list of queues; and updating the activity data displayed in the queue panel based on the received updated activity data.

Abstract: Embodiments include a computer-implemented method for storing comments received at a collaboration page of a content collaboration system in a hierarchical relationship that corresponds to the comments position in a comments field. The method can include receiving a comment at a user interface displaying the collaboration page and creating a thread identification string for the comment having a set of string portions. The method can also include obtaining a comment index file comprising an ordered list of previously-entered comments having respective thread identification strings, adding the comment and thread identification string to the ordered list of previously-entered comments at a location indicated by the thread identification string, designating a pagination of the ordered list of previously-entered comments in the comment index file in accordance with a fixed number of simultaneously viewable lines, and displaying a subset of the ordered list of previously-entered comments in the comment field.

Abstract: Methods, apparatuses, or computer program products provide for generating a predictive causal probability score data object. A complex federated service network may be monitored to identify a service incident data object associated with a service incident. A predictive causal machine learning model may generate a predictive causal probability score data object based at least in part on a service incident time associated with the service incident data object. The predictive causal probability score data object may be output.

Abstract: A method for recommending feed sources in an event feed includes generating an event feed comprising a plurality of feed items associated with a user. The event feed includes a recommendation feed item comprising one or more feed item sources not being followed by the user. The method further includes causing at least a portion of the event feed to be displayed to the user in the event feed. In accordance with a determination that the user is viewing a graphical user interface associated with a first software application, the recommendation feed item includes feed item sources associated with the first software application. In accordance with a determination that the user is viewing a graphical user interface associated with a second software application different from the first, the recommendation feed item includes feed item sources associated with the second software application.

Abstract: A system and a method for a metric time series (MTS) generation. The method includes operations of receiving telemetry data comprising a metric name, a new measurement value, and metadata associated with the metric name, and generating a hash key value based on the metric name and a set of key-value pairs of a plurality of key-value pairs included in the metadata. The method includes determining whether the generated hash key value exists in a memory, and in response to determining that the generated hash key value does not exist in the memory, initializing an MTS associated with the generated hash key with a measurement value being set to zero. The method includes an instance of the MTS corresponding to a current time, and associating the instance of the MTS with the new measurement value received in the telemetry data.

Abstract: A collaboration platform for implicitly determining user collaborations in real time or near real time is disclosed. The collaboration platform monitors event records generated based on user interactions with various team-based tools/collaborative applications to generate collaboration scores that provide a real time picture of a user's interactions with other users, and a user's interactions with content/objects/projects in the tools/collaborative applications. The collaboration platform also monitors user interactions with specific sub-projects to determine at any given time the users actively involved in any given project or sub-project.

Abstract: Various embodiments of the present invention provide methods, apparatuses, systems, computing devices, and/or the like that are configured to enable effective and efficient monitoring of software application frameworks. For example, certain embodiments of the present invention provide methods, apparatuses, systems, computing devices, and/or the like that are configured to perform software application framework monitoring using an interactive software application platform monitoring dashboard comprises a set of user interfaces (e.g.

Abstract: A computer implemented method comprising displaying a scheduling interface including a first work item user interface element corresponding to a first work item and a second work item user interface element corresponding to a second work item; detecting a create dependency interaction; and, in response to detecting the create dependency user interaction, creating a dependency relationship between the first and second work items.

Abstract: A computer-implemented method is disclosed. The method includes causing display, in a graphical user interface on a client device, of a page with a navigational panel including a selectable tree element having a hierarchical relationship to a current electronic page having its user-generated content being displayed in a content panel. The method includes identifying a set of candidate cards in which each card is associated with a respective electronic page and has a respective relatedness score. The method includes identifying a user profile in accordance with an authentication of an user operating the client device, and selecting, from the set of candidate cards, a subset of candidate cards satisfying permissions criteria based on permissions identified in the user profile. The method includes causing display of the subset of candidate cards within the content panel in accordance with the respective relatedness score for each card in the subset of candidate cards.

Abstract: Systems and methods for identifying and transacting with accounts across multiple external systems using inter-system account identifiers, without exposing internal account identifiers of an originating system, are disclosed. An example method, executed by the originating system, includes generating a first and a second inter-system account identifier based on a first and a second request, respectively, received at the originating system from a first and a second external system, respectively, that provide different services to an internal account of the originating system. The first and second inter-system account identifiers are communicated to the first and the second external system, respectively.

Abstract: Systems and methods for providing application services to a customer are provided. Customer-managed computing resources on a customer network may facilitate the provision of application services to a client device coupled to the customer network. Application instances providing the application services may execute either on the customer-managed computing resources or on computing resources managed by the service provider. Application services may be rendered to the customer while sensitive customer data maintains residency on storage resources on the customer network. Application instances may receive requests for services from the customer, and generate corresponding requests for particular data of the sensitive customer data. These requests may be conveyed to the endpoints on customer network capable of fulfilling the requests.

Abstract: A method and system for detecting performance regression in a software application is disclosed. The software application comprises a feature flag having at least two states, wherein in a first state a first version of a feature is provided and in a second state a second version of the feature is provided when the software application is executed. The feature flag is further wrapped in a timer for recording the time taken for the corresponding first and second versions of the feature to be provided.

Abstract: The disclosure is directed to systems and techniques for executing a documentation application displaying a graphical user interface having a content-creation field configured to receive textual input. A link-creation window may be generated, which facilitates browsing third-party content without leaving a current application. Using the disclosed interface, a user can generate a selectable graphical object that links to third-party content from within the context of the content-creation field interface.

Abstract: Described herein is an issue tracking system (ITS) comprising: one or more processors; one or more non-transitory computer-readable storage media storing sequences of instructions which, when executed by the one or more processors, cause the one or more processors to: render a user interface including a plurality of user interface elements each listing an external service from which the ITS can receive external objects and associate the received external object with one or more issues maintained by the ITS; determine, in response to a user interaction with one of the user interface elements, whether an issue maintained by the ITS is associated with an external object received from the listed external service; and render within the ITS, a user interface for an application marketplace, the application marketplace user interface including a listing of one or more integration applications that, once installed, connect the listed external service to the ITS and associate external objects received from the listed e

Abstract: In one embodiment, a computer-implemented method comprises storing, in one or more data repositories, a plurality of channel records, each channel record including a channel identification (ID) and channel status indicator; receiving, at a computing device, a join request for a client account to join a channel, the join request including a first channel ID; determining whether a channel record of the plurality of channel records stored in the one or more data repositories includes a channel ID that matches the first channel ID; in response to determining that each channel record of the plurality of channel records does not include a channel ID that matches the first channel ID, creating and storing, in the one or more data repositories, a first channel record that includes: the first channel ID and a channel status indicator set to active; receiving, at the computing device, a first notification from a programmed message transport service that a channel corresponding to the first channel ID is set to inactive

Abstract: A method may include receiving a videoconference stream from a client device of a plurality of client devices participating in a videoconference, the videoconference stream comprising video content of a user of the client device and audio content of the user of the client device. The method may also include generating, during the videoconference and based at least in part on at least one of the video content and the audio content, a participation metric for the user of the client device, displaying, to the user and during the videoconference, first information based on the participation metric, updating the participation metric during the videoconference to produce an updated participation metric, and displaying, to the user and during the videoconference, second information based on the updated participation metric.

Abstract: Systems for capturing and organizing team-generated content produced during a meeting defined/facilitated by a third-party meeting tool or service. In particular, a server system includes a memory allocation and a processor allocation configured to cooperate to instantiate an instance of a bridge service configured to communicably couple to API endpoints of the third-party meeting tool and to one or more collaboration tools. The bridge service can monitor user or team input (and/or user input events) to the third-party meeting tool before, during, or after a meeting. Captured user input is provided to an input classifier which classifies the input as one of a set of input types. Based on the input type, parsing or analysis operations can be triggered and/or one or more API endpoints of a collaboration tool is selected such that an input to the collaboration tool, including the user input, can be provided.

Abstract: Described herein is a computer implemented method for identifying one or more documents of potential relevance to an input query. The method comprises receiving the input query; processing input text from the query to generate an input query vector; accessing document records from a record database, each document record including a document vector; generating a document similarity score in respect of each accessed document, the document similarity score for a given document record being generated using the document vector for the given document record and the input query vector, the document similarity score for a given document record indicating the similarity of the input text to a document that the given document record is in respect of; and identifying one or more potentially relevant document records based on their document similarity scores.

Abstract: Methods, systems and computer readable media for responding to webpage requests are disclosed. The method includes: receiving a request to render a webpage, the webpage comprising a plurality of webpage components; identifying at least a subset of webpage components of the plurality of webpage components to be rendered by the server; rendering the identified webpage components at the server and converting to HyperText Markup Language (HTML); and communicating the HTML of the webpage components rendered at the server along with unrendered web components of the plurality of webpage components to a client device for displaying on a display of the client device. The client device includes a client browser configured to render the unrendered webpage components and display all webpage components on the display of the client device.

Abstract: A method including operations of displaying a scheduling interface including a first work item user interface element corresponding to a first work item, the first work item user interface element displayed to visually indicate a scheduled start date of the first work item and a scheduled end date for the first work item; receiving forecast data generated in respect of the first work item; determining, based on the forecast data, a first forecast range in respect of the first work item; and displaying a first forecast user interface element on the scheduling interface, the first forecast user interface element corresponding to the first work item and having an appearance based on the first forecast range.