Patents Assigned to Cox Communications
  • Patent number: 8650628
    Abstract: Systems and methods are disclosed for providing automated user authentication utilizing available authentication data associated with a computing device. By utilizing a mobile identification number verified during an authentication, authorization, and accounting (AAA) process performed when a mobile computing device is powered on, access to a privileged content or service may be granted, allowing a user to bypass manual entry of user authentication information (user ID and password). Utilizing a verified mobile identification number, service features and functionalities may be communicated between billing systems of a service provider, which may provide for further converged, customized services.
    Type: Grant
    Filed: April 27, 2010
    Date of Patent: February 11, 2014
    Assignee: Cox Communications, Inc.
    Inventor: Daniel D. Lam
  • Patent number: 8649762
    Abstract: Real-time customer feedback of call information is determined by a carrier network. Databases are used to map individual phone numbers to the carrier currently servicing that number and to lookup the carrier information for the other party during each call. This information may be displayed on the customer's handset device. Furthermore, this called party network carrier information could be used in conjunction with information about the calling party's rate plan to display the actual cost status of the call on the customer's handset.
    Type: Grant
    Filed: September 30, 2011
    Date of Patent: February 11, 2014
    Assignee: Cox Communications, Inc.
    Inventors: Deborah Miller, Douglas David Gravino, Radhakrishnan Gopinath
  • Patent number: 8645544
    Abstract: Cross product/service management of subscriber products/services is provided. When multiple product/services orders or instructions are received for a shared service or resource (e.g., a unified voicemail box/system) from two or more order or instruction entry systems (e.g., wireline and wireless telephone systems), the multiple orders or instructions are passed to a shared product/services provisioning manager for management of the orders or instructions with respect to the shared service or resource. If the orders require a change to the shared service or resource, the orders or instructions are mediated for concurrent or otherwise conflicting requests to the shared service or resource. Mediated requests are formatted for receipt and use by the shared service or resource and are then passed to a network element responsible for the shared service or resource for implementation.
    Type: Grant
    Filed: October 15, 2010
    Date of Patent: February 4, 2014
    Assignee: Cox Communications, Inc.
    Inventors: Edward Christopher Girard, James A. Bregenzer, Veenod Kurup, Mark Patsy
  • Patent number: 8645401
    Abstract: Embodiments of the present invention provide for an end-to-end system and method for identifying custodians, preserving, collecting, processing, reviewing, analyzing, producing, presenting, and dispositioning data responsive to a legal discovery request.
    Type: Grant
    Filed: August 13, 2010
    Date of Patent: February 4, 2014
    Assignee: Cox Communications, Inc.
    Inventors: Steve Thomas Williams, Keith Entwistle, Kristen Weathersby
  • Patent number: 8644774
    Abstract: Secured broadband devices and methods for providing broadband communication are provided. A broadband device may include a housing, at least one broadband component, and a securing mechanism. The at least one broadband component may be situated within the housing and configured to receive a broadband signal. Additionally, the at least one broadband component may be configured to output at least a portion of the broadband signal for receipt by one or more external devices. The securing mechanism configured to secure the housing to an electrical outlet.
    Type: Grant
    Filed: July 9, 2010
    Date of Patent: February 4, 2014
    Assignee: Cox Communications, Inc.
    Inventors: Edgar V. Shrum, Jr., Francisco Gonzalez, John Civiletto
  • Patent number: 8643692
    Abstract: Video conferencing using a set-top box in a cable television services system is provided. A video call may be received over a network connection from a calling party device at a receiving set-top box in the cable television services system. The video call may be displayed on a display device connected to the receiving set-top box.
    Type: Grant
    Filed: February 23, 2010
    Date of Patent: February 4, 2014
    Assignee: Cox Communications, Inc.
    Inventor: Kellee Willis
  • Patent number: 8638920
    Abstract: Management of call center call routing is provided. Service calls directed to a call center may be monitored according to a variety of parameters such as associated line of business, date, time, and call volume. Calls directed to an internal call center may be routed to an alternate call center for processing as required or needed by the provider of the internal call center. For each type of incoming service call, a maximum call count or percentage-based call count may be established to facilitate efficient routing of service calls to the internal call center or to an alternate call center to ensure that no more than a specified number of calls are routed to a given call center. Real time and summary reporting may be generated to allow call center management personnel to monitor and manage service call routing to one or more internal and/or alternate call centers.
    Type: Grant
    Filed: July 26, 2010
    Date of Patent: January 28, 2014
    Assignee: Cox Communications, Inc.
    Inventor: Louis Cutajar
  • Publication number: 20140023340
    Abstract: Systems, methods, and computer-readable media for network-based storage of requested content are provided. A request for a content item may be received by a content storage device from a customer. Portions of the content item may be extracted from the content item. The content storage device may store the extracted portions of the content item specific to the customer. Additionally, the remainder of the content item may be stored by the content storage device separately from the stored extracted portion. The content item may be reconstructed for the customer using the extracted portions of the content item specific to the customer and the remainder of the content item.
    Type: Application
    Filed: July 19, 2012
    Publication date: January 23, 2014
    Applicant: COX COMMUNICATIONS, INC.
    Inventors: John Civiletto, Edgar V. Shrum J., Francisco Gonzalez, Louise Mary Wasilewski
  • Publication number: 20140026160
    Abstract: Systems, methods, and apparatus for delivering content are provided. A request for desired content may be received by a content management server from a customer device associated with a customer. The content management server may include one or more computers. Additionally, the content management server may determine whether the customer device is in communication with one or more additional devices associated with the customer. Based at least in part upon the communication determination, the content management server may determine whether the customer device is located within a subscription area for the customer. Based at least in part upon the determination of whether the customer device is located within the subscription area, the content management server may determine access rights to the desired content.
    Type: Application
    Filed: July 19, 2012
    Publication date: January 23, 2014
    Applicant: COX COMMUNICATIONS, INC.
    Inventors: Edgar V. Shrum, JR., Francisco Gonzalez, John Civiletto, Steve Watkins
  • Publication number: 20140025769
    Abstract: Systems, methods, and computer-readable media for intelligent caching of content items are provided. A content item may be received by a caching device from a content provider based at least in part on a first request from a user. The caching device may determine a content viewing profile. The caching device may direct storage of the received content item for later retrieval. Additionally, the caching device may provide the stored content item to the user in response to a second request for the content.
    Type: Application
    Filed: July 19, 2012
    Publication date: January 23, 2014
    Applicant: COX COMMUNICATIONS, INC.
    Inventors: Edgar V. Shrum, JR., John Civiletto
  • Patent number: 8635495
    Abstract: Systems and methods for classifying a possible failure in a power network are provided. In one embodiment, a method may include receiving network device status information for multiple network devices in communication with a communications network and capable of receiving primary power from a power network; and determining that a possible power network failure exists based on a first portion of the network devices associated with an inactive status and a second portion of the network devices associated with an active status, wherein the first portion comprises network devices without battery back-up capabilities and the second portion comprises network devices with battery back-up capabilities.
    Type: Grant
    Filed: November 16, 2010
    Date of Patent: January 21, 2014
    Assignee: Cox Communications, Inc.
    Inventors: Bruce Dexter Beeco, Ian Derrick Tabb
  • Patent number: 8625750
    Abstract: Allowing a user of a communication device to have real-time control as a voicemail is being generated is provided. An incoming call to a communication device may be sent to voicemail; however, rather than waiting for the message to be deposited into the voicemail system followed by subsequent retrieval, a user of the called communication device/called party may have an option to listen to the message as it is being created and stored. During the process of listening in on the message being deposited in the voicemail system, the user/called party may have options in real-time to take the call, ignore the call, listen to the call, and the like. Alternatively, the user/called party may take the call (answer) as the voicemail is being deposited without listening in on the voicemail as it is being deposited.
    Type: Grant
    Filed: January 21, 2011
    Date of Patent: January 7, 2014
    Assignee: Cox Communications, Inc.
    Inventors: Douglas David Gravino, Radhakrishnan Gopinath, Michael Lee Poffenberger
  • Publication number: 20140003238
    Abstract: Systems and methods for buffering or delaying data packets to facilitate optimized distribution of content associated with the data packets are disclosed. Data packets sent from content providers may be received by a service provider, where information associated with the data packets may be identified. The identified information may be used to associate the data packets with an intended destination for the data packets and identify a type of the data packets, such as a video data packet. Video data packets (and other data packets) may be buffered or delayed such that more time-critical data packets may be accelerated into one or more QAM channels carrying the content. The delayed data packets may be time-sliced into the one or more QAM channels, which may displace empty slots or gaps that may waste bandwidth associated with the QAM channels.
    Type: Application
    Filed: July 2, 2012
    Publication date: January 2, 2014
    Applicant: COX COMMUNICATIONS, INC.
    Inventor: Jeff Finkelstein
  • Patent number: 8621511
    Abstract: A television converter system (16) comprises a receiver (94) for receiving a transmission signal from a transmission signal source. A processor (24) in the converter is capable of executing a plurality of independently executable application programs. A first one of the plurality of programs has a focused execution state. The remaining one or more application programs have a defocused execution state. The processor generates an application program output signal from the application program that currently has the focused execution state. An output provides either the transmission signal or the application program output signal for display on a television display. An input is received, requesting a transfer of focus from the first one of the plurality of programs to a second one of the plurality of application programs. The focus is transferred from the first application program to the second one of the plurality of programs for display on the television display.
    Type: Grant
    Filed: May 3, 2001
    Date of Patent: December 31, 2013
    Assignee: Cox Communications, Inc.
    Inventors: Bruce Plotnick, George Edward Breen, Ayisha Mertens
  • Patent number: 8620296
    Abstract: Automatically created and dynamically updated lists of a user's frequently called contacts and favorite calling numbers may be provided via a frequently called contacts and favorite calling numbers application. If a call usage count associated with a particular phone number meets a prescribed threshold, the phone number may be added to a frequently called contacts list. Given a user's call frequency and type, the frequently called contacts list may be updated dynamically. A favorite calling numbers list may be generated manually or automatically based on various criteria for adding contact numbers to the list. Both the frequently called contacts list and the favorite calling numbers list may be tied in with a service provider's billing system, wherein special rates or discounts may be applied to calls made to or received from phone numbers in the frequently called contacts list or favorite calling numbers list.
    Type: Grant
    Filed: September 10, 2010
    Date of Patent: December 31, 2013
    Assignee: Cox Communications, Inc.
    Inventors: Douglas David Gravino, Radhakrishnan Gopinath, Michael Lee Poffenberger
  • Publication number: 20130343391
    Abstract: Example embodiments of the systems and methods of IPv6 mapping disclosed herein involve computing an IPv6 source and/or destination address based on the type of service being used by the user, which is derived from the digits input to the device by the user or system, and the destination phone number input by the user. The mapping is done in second half (for example, 64 bits) of the IPv6 address (the interface ID). The first half of the IPv6 address is a defined subnet (known as a “prefix” in IPv6 terms) for phone number routing. The subnet comprises a global routing prefix and a subnet identification. The interface ID is split into three sections: an identifier, a country code, and an end point number.
    Type: Application
    Filed: June 26, 2012
    Publication date: December 26, 2013
    Applicant: COX COMMUNICATIONS, INC.
    Inventors: Brandon Hall Goode, Robert Clark Whitten
  • Patent number: 8606240
    Abstract: Hybrid communications voicemail systems and methods are disclosed. A wireline telephone number may be operatively associated with a wireless telephone voicemail box such that calls placed to the wireline telephone number and subsequently routed to voicemail may be routed to the wireless telephone voicemail box. Thus, the user of both wireline and wireless telephones may check voicemail messages at a single wireless voicemail box. Parents or supervisors may check voicemail messages or converted text messages deposited for children or employees at the single wireless voicemail box. A wireless telephone user may allow calls to be routed to his/her wireless telephone from his/her wireline telephone if he/she cannot be reached at the wireline telephone or as designated by the user.
    Type: Grant
    Filed: June 4, 2013
    Date of Patent: December 10, 2013
    Assignee: Cox Communications, Inc.
    Inventors: Douglas David Gravino, Radhakrishnan Gopinath, Michael L. Poffenberger
  • Patent number: 8577399
    Abstract: Embodiments of the invention include systems and methods for facilitating a commerce transaction over a distribution network. According to one embodiment, a method for facilitating a purchase transaction over a distribution network is provided. The method may include transmitting advertisement content associated with at least one product or service to a viewer device associated with a viewer, wherein the advertisement content presents at least one commerce command. The method may further include receiving a selection of the at least one commerce command selected by the viewer and transmitting at least one message to initiate a commerce transaction for the at least one product or service with a marketplace system responsive to receiving the selection of the at least one commerce command.
    Type: Grant
    Filed: June 15, 2010
    Date of Patent: November 5, 2013
    Assignee: Cox Communications, Inc.
    Inventor: Michael Joseph McCarthy
  • Patent number: D692867
    Type: Grant
    Filed: January 11, 2013
    Date of Patent: November 5, 2013
    Assignee: Cox Communications, Inc.
    Inventor: Pujan Roka
  • Patent number: D692868
    Type: Grant
    Filed: January 11, 2013
    Date of Patent: November 5, 2013
    Assignee: Cox Communications, Inc.
    Inventor: Pujan Roka