Patents Assigned to Service
  • Patent number: 11861565
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which automatically manages appointment scheduling. The analytic server receives a customer request to schedule an appointment. The analytic server determines the required data from both customer and service provider for making the appointment. The analytic server retrieves customer data comprising requested service attributes, user preferences, users attributes from internal database and external data source. The analytic server retrieves service providers' data comprising provider service attributes, providers' attributes from internal database and external data sources. The analytic server accesses external data source by web crawling various websites. The analytic server executes an artificial intelligence model to predict user preferences and needs. The analytic server determines potential service providers best matching the customer's input or predicted preferences.
    Type: Grant
    Filed: February 18, 2022
    Date of Patent: January 2, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Michael P. Bueche, Jr.
  • Patent number: 11860710
    Abstract: Systems and methods associated with incident prediction using machine learning techniques are disclosed. In one embodiment, an exemplary method may comprise obtaining current raw log data from at least one application log of at least one software application, converting the current raw log data into current tabular log data, applying one or more sampling techniques to the current tabular log data to form current balanced log data, the current balanced log data including incidents of failures, applying one or more machine learning techniques to the current balanced log data to generate an application failure predictive model, and predicting, based on future balanced log data, at least one future failure of the software application using the application failure predictive model.
    Type: Grant
    Filed: November 30, 2021
    Date of Patent: January 2, 2024
    Assignee: Capital One Services, LLC
    Inventors: Suvro Choudhury, Cameron Stinson, Kellie Meshell, Henry Real, Rajarshi Kar
  • Patent number: 11857391
    Abstract: A drill bit and method for normalizing bone is provided. The drill bit has a non-round drill bit core that is adapted to cut hard bone and to not cut soft bone. The drill bit has a cutting edge which may be positioned within a compression zone of the non-round drill bit core. The rotational speed of the drill bit and the profile of the drill bit core are tuned so that hard bone recovers into a cutting zone defined by the cutting edge while soft bone remains outside of the cutting zone. The insertion torque of the drill bit can be measured to determine when the normalization is adequate.
    Type: Grant
    Filed: April 30, 2021
    Date of Patent: January 2, 2024
    Assignee: NOBEL BIOCARE SERVICES AG
    Inventors: Edmund Burke, David Sollberger, Silvio Nussbaumer, Stefan Holst, Hans Geiselhoringer, Antony Quarry, Jorg Weitzel
  • Patent number: 11861645
    Abstract: Various embodiments are generally directed to method and devices to receive biometric data and transaction data relating to a transaction, apply a model to the biometric data and the transaction data to determine an emotional state of the user during the transaction, and determine an action associated for the transaction based on the emotional state of the user during the performance of the transaction. Embodiments further include causing performance of the action.
    Type: Grant
    Filed: July 15, 2021
    Date of Patent: January 2, 2024
    Assignee: Capital One Services, LLC
    Inventors: Sophie Bermudez, Salik Shah, Latika Gulati
  • Patent number: 11858720
    Abstract: In an example embodiment, a pack for tobacco articles comprises an inner sleeve, and an outer box comprising front and back covers that allow access to the inner sleeve when the outer box is opened. The inner sleeve can include a front connecting panel pivotally connecting a front wall of the inner sleeve to an inner surface of the front cover and a back connecting panel pivotally connecting a back wall of the inner sleeve to an inner surface of the back cover. A slot in the outer box is configured to allow opening of the outer box by applying pressure against a bottom wall of the inner sleeve.
    Type: Grant
    Filed: November 18, 2022
    Date of Patent: January 2, 2024
    Assignee: Altria Client Services LLC
    Inventors: Stephen Bellamah, Daniel Richter
  • Patent number: 11863098
    Abstract: Method of controlling a multi-level inverter having inputs connected to a gate drive unit controlling the inverter and an output connected to a load, the multi-level inverter capable of generating a PWM voltage signal having three or more modulation levels, the inverter powered by a voltage supply and comprising at least one neutral point (NP), the method comprising operating the multi-level inverter in a standard modulation pattern having three or more modulation levels when one or more parameters representative of neutral point stability each have a value within a first range indicative of a high neutral point stability, and operating the multi-level inverter with a two-level modulation pattern when said one or more parameters representative of neutral point stability each have a value within a second range indicative of a low neutral point stability, the first range separated from the second range by a threshold value.
    Type: Grant
    Filed: September 16, 2019
    Date of Patent: January 2, 2024
    Assignee: BorgWarner Engineering Services Switzerland AG
    Inventors: Thomas Schafroth, Peter Schlienger, Nick Beeli
  • Patent number: 11861613
    Abstract: A system may receive transaction information associated with a transaction, the transaction information comprising an account number associated with a first user. The system may determine whether the transaction is associated with a second user. Responsive to determining the transaction is associated with the second user, the system may transmit a first prompt to a first user device associated with the first user, the first prompt comprising a request to confirm or deny the transaction. The system may receive, via the first user device, a first user selection confirming the transaction. Responsive to receiving the first user selection, the system may determine whether the transaction exceeds a predetermined threshold. Responsive to determining the transaction exceeds the predetermined threshold, the system may transmit a second prompt to the first user device, the second prompt comprising a recommendation to designate the second user as an authorized user of the account number.
    Type: Grant
    Filed: October 5, 2021
    Date of Patent: January 2, 2024
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: James Holt Crews, Jr., Cruz Vargas, Viraj Chaudhary
  • Patent number: 11857941
    Abstract: A microreactor system includes: a microreactor that has two inflow ports into which fluids are introduced and a flow path configured to merge the fluids, and that is configured to mix a first fluid introduced from one of the inflow ports and a second fluid introduced from the other of the inflow ports in the flow path; a first container in which the first fluid is prepared; a second container in which the second fluid is prepared; a first pump configured to feed the first fluid toward the inflow port; a second pump configured to feed the second fluid toward the inflow port; first and second measurement units configured to measure amounts of the first fluid and the second fluid, respectively; and switching units configured to switch at least one of the first fluid and the second fluid to be fed to the microreactor.
    Type: Grant
    Filed: January 25, 2021
    Date of Patent: January 2, 2024
    Assignee: HITACHI PLANT SERVICES CO., LTD.
    Inventors: Yukako Asano, Masashi Tagami, Hiroaki Kato
  • Patent number: 11860723
    Abstract: Methods and systems for parallelizing processes through the use of predicted data are described herein. A requesting system may send processing requests to a processing system. The processing system may need to have a third-party validation system validate the processing requests before proceeding. The processing system may detect errors and generate modified data that is predicted to resolve the errors in obtained processing requests. The modified data may be sent to the validation system in place of the original data that contained errors. While waiting for validation results from the validation system, the modified data may also be sent to the requesting system to confirm that it is correct. By sending the modified data to both the validation system and the requesting system for approval, increased efficiency and parallelization may be achieved.
    Type: Grant
    Filed: December 28, 2021
    Date of Patent: January 2, 2024
    Assignee: Capital One Services, LLC
    Inventors: Sunil Pradhan Sharma, Rajendra Prasad Mokshagundam, Ravikanth Kompella
  • Patent number: 11861605
    Abstract: Systems, methods, and articles of manufacture for secured account provisioning and payments using user computing devices are provided. One such method comprises obtaining an account payload by the user computing device, wherein the account payload comprises a payment credential associated with a transaction account of a user of the user computing device; generating a storage encryption (ENC) key and a storage message authentication code (MAC) key based on at least a device fingerprint of the user computing device and a storage root key; encrypting, the account payload with the storage ENC key to form an encrypted account payload; generating a digital signature of the encrypted account payload using the storage MAC key; and storing the encrypted account payload and the digital signature in a secured database of the user computing device.
    Type: Grant
    Filed: November 10, 2021
    Date of Patent: January 2, 2024
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Manish K. Deliwala, Varaprasad Kotha, Ajay Babu Maddukuri
  • Patent number: 11863579
    Abstract: Various embodiments of the present invention generally relate to identity authentication and/or recognition. Some embodiments provide a method for determining when a user may engage in a restricted activity, including engaging in an initial contact with a user via a medium for exchange, receiving a request to engage in an activity, determining an activity trust threshold required for the activity, determining an initial identity trust score for the user, and comparing the initial identity trust score with the activity trust threshold. Based on the comparison, the user is either allowed to engage in the activity, rejected from engaging in the activity, or additional identifying information is collected.
    Type: Grant
    Filed: September 30, 2020
    Date of Patent: January 2, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Debra Casillas, Richard Andrew Davey, Michael Frank Morris, Maland Keith Mortensen, John David Row, Thomas Buckingham, Tammy Sanclemente
  • Patent number: 11861606
    Abstract: Blockchain-based, smart contract platforms have great promise to remove trust and add transparency to distributed applications. However, this benefit often comes at the cost of greatly reduced privacy. Techniques for implementing a privacy-preserving smart contract is described. The system can keep accounts private while not losing functionality and with only a limited performance overhead. This is achieved by building a confidential and anonymous token on top of a cryptocurrency. Multiple complex applications can also be built using the smart contract system.
    Type: Grant
    Filed: January 7, 2022
    Date of Patent: January 2, 2024
    Assignees: Visa International Service Association, THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY
    Inventors: Shashank Agrawal, Karl Benedikt Bünz, Mahdi Zamani, Dan Boneh
  • Patent number: 11856995
    Abstract: A reservoir assembly that holds a nicotine pre-vapor formulation in a reservoir includes a reservoir assembly connector assembly defining a connector conduit, and which may be configured to detachably couple with a nicotine vaporizer assembly based on a connector element of the nicotine vaporizer assembly engaging with the connector conduit of the connector conduit. The reservoir assembly may include an isolation structure configured to move in relation to both the reservoir and the nicotine vaporizer connector assembly between a first position where the isolation structure exposes the nicotine vaporizer assembly to the reservoir and at least partially obstructs the connector conduit to restrict the connector element from disengaging from the connector conduit, and a second position where the isolation structure isolates the nicotine vaporizer assembly from the reservoir and opens the connector conduit to enable the connector element to disengage from the connector conduit.
    Type: Grant
    Filed: October 7, 2022
    Date of Patent: January 2, 2024
    Assignee: Altria Client Services LLC
    Inventors: Eric Hawes, Raymond W. Lau, Jose Jesus Paolo Montalvan, John Paul Muring
  • Patent number: 11863545
    Abstract: A method for utilizing a registration authority computer to facilitate a certificate signing request is provided. A registration authority computer may receive a certificate signing request associated with a token requestor. The registration authority computer may authenticate the identity of the token requestor and forward the certificate signing request to a certificate authority computer. A token requestor ID and a signed certificate may be provided by the certificate authority computer and forwarded to the token requestor. The token requestor ID may be utilized by the token requestor to generate digital signatures for subsequent token-based transactions.
    Type: Grant
    Filed: January 10, 2023
    Date of Patent: January 2, 2024
    Assignee: Visa International Service Association
    Inventors: Simon Law, Kim R. Wagner
  • Patent number: 11859462
    Abstract: The present disclosure is generally directed to a bottom hole assembly. The bottom hole assembly may include a by-pass valve assembly and a shifting tool assembly positioned downhole from the by-pass valve assembly. The bottom hole assembly may used to hydraulically fracture a wellbore and shift a well tool from a first position to a second position within the wellbore.
    Type: Grant
    Filed: April 25, 2019
    Date of Patent: January 2, 2024
    Assignee: INTERRA ENERGY SERVICES LTD.
    Inventors: Serhiy Arabskyy, Andrew Barabash
  • Patent number: 11861041
    Abstract: A computer-implemented method may include: receiving, from at least one camera, image data associated with a first user at a public access user computing device; detecting, based on the received image data, by employing a machine learning model trained using a dataset of actions collected from a plurality of previous users, that the first user has moved away from the public access user computing device; automatically encrypting, based upon the detection, a user session associated with the first user, wherein the encrypted user session is configured to be subsequently activated by the first user; and initiating a new generic user session on the public access user computing device for a second user.
    Type: Grant
    Filed: February 8, 2021
    Date of Patent: January 2, 2024
    Assignee: Capital One Services, LLC
    Inventors: Anh Truong, Jeremy Goodsitt, Alvin Hua, Kate Key, Ernest Kwak, Vincent Pham, Galen Rafferty, Austin Walters
  • Patent number: 11861719
    Abstract: A method comprises receiving geographic location data indicative of two or more locations of a vehicle, wherein the vehicle is insured by a first insurance policy. The method further comprises determining a second rating area covering a second location among the two or more locations of the vehicle, wherein the second rating area is different than the first rating area. The method further comprises determining that the second rating area requires a second insurance policy different from the first insurance policy and generating the second insurance policy for the vehicle based on at least the second rating area, wherein the second insurance policy has a second set of coverage parameters different from the first set of coverage parameters. The method further comprises offering the second insurance policy to an owner of the vehicle.
    Type: Grant
    Filed: June 18, 2019
    Date of Patent: January 2, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: James H. Hunt
  • Patent number: 11863865
    Abstract: A system and method that guides a user to record initial and final walkthrough videos, along with audio, of their rental property is disclosed. The embodiments also provide a system that can scan a lease for the rental property, as well as audio from a user's narration of the video, and extract and tag particular features of the video for efficient querying at a later time. The system can interpret portions of the lease that are relevant to particular items or components in the apartment (for example, major appliances) and guide the user to perform a comprehensive inspection of the items mentioned in the lease.
    Type: Grant
    Filed: November 16, 2022
    Date of Patent: January 2, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Geoffrey Lee Gerber, Scott Evan Daly, Danielle Elise Marie Vanica, Martie Ann Gutshall Kelley, Scott Michael Camarena, Harold Joy Ridley, Matthew Ray Bartee, Logan Thomas Davis
  • Patent number: 11858005
    Abstract: Systems, methods, and devices for designating a location for a delivery item that is being sorted by an operator. The operator scans the delivery address of the item using a particular scanner. Using the delivery address and other information from the scanner that was used, the system determines a sort output location for the item and identifies an indicator device (e.g., an LED device) that corresponds to the sort output location. The system then commands the indicator device to present or display a designator. For example, the indicator device may be commanded to illuminate a light, such as an LED. The operator of the scanner then places the item at the location corresponding to the illuminated light designator.
    Type: Grant
    Filed: November 18, 2022
    Date of Patent: January 2, 2024
    Assignee: UNITED STATES POSTAL SERVICE
    Inventors: Michael A. Nagy, Dirk H. Sattler
  • Patent number: 11861299
    Abstract: Methods and systems are described herein for populating application-specific information using overlay applications. For example, in order to relieve some of the difficulties users face in inputting information into mobile devices which may have smaller screen sizes and may not feature dedicated input mechanisms, the methods and systems described herein automatically populate application-specific information. The methods and systems do this using an application that presents an application overlay feature. That is, the application is accessible while a user is using another application (e.g., on the mobile device) and/or while a user is scrolling through other applications.
    Type: Grant
    Filed: January 11, 2023
    Date of Patent: January 2, 2024
    Assignee: Capital One Services, LLC
    Inventors: Matthew Adler, Casey Barrett, Madeline Beyl