Patents Assigned to USAA
  • Patent number: 12182795
    Abstract: Authentication method and systems using RFID-enabled payment cards are disclosed herein where a server receives a request corresponding to authorization of a payment associated with a payment card from an electronic terminal. The server identifies an electronic device of a user associated with the payment card. The server then transmits an instruction to the electronic device to cause an RFID reader of the electronic device to determine whether an RFID tag corresponding to the payment card is located within a predetermined proximity to the electronic device. When the payment card is located within the predetermined proximity, the server executes a first authentication protocol. Moreover, when the payment card is not located within the predetermined proximity, the server executes a second authentication protocol, wherein the second authentication protocol is more restrictive than the first authentication protocol.
    Type: Grant
    Filed: March 21, 2024
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Bryan J. Osterkamp, Kelly Q. Baker, David M. Jones, Jr., Ryan Thomas Russell, Robert Andrew Massie, Jon D. McEachron
  • Patent number: 12181885
    Abstract: A system configured to cause a vehicle to autonomously maneuver to a safe haven during a triggering event includes a communication component configured to receive parameters corresponding with conditions of the triggering event and, based on the parameters and on characteristics of the safe haven, instruct the vehicle to maneuver to the safe haven.
    Type: Grant
    Filed: September 12, 2023
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Alexander B. Nagelberg, Bradly Jay Billman, Donnette L. Moncrief Brown
  • Patent number: 12182837
    Abstract: System, methods, and apparatus for obtaining repair or replacement related information are described. For example, a mobile device is configured to scan RFID tags or other identifiers located on or in studs behind a wall of a house, obtain an identifier of at least one RFID tag of the plurality of RFID tags, determine a number of RFID tags scanned, generate and send, to a server, a message comprising the identifier of the at least one RFID tag, the number of RFID tags scanned, and an account identifier. The server can be configured to receive the message, determine a distance between two adjacent studs based on the identifier of the at least one RFID tag, determine a total distance of a scanned region of the wall based on the number of RFID tags scanned and the distance between the two adjacent studs, and determine an estimate of a cost of replace or repair based at least on the total distance.
    Type: Grant
    Filed: March 24, 2021
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Andrew Enochs, David Patrick Dixon, Samuel Ngure, Scott Matthew Myrick
  • Patent number: 12182788
    Abstract: A system for receiving cash deposits at a point of sale includes a processor; a product inventory database; a communication interface; a product inventory item reader; and a purchase instrument reader. The processor is configured to receive a product code from the product inventory item reader; access the product inventory database to recognize the product code as a deposit product code; receive signals indicating an amount of a deposit associated with the deposit product code; receive signals from the purchase instrument reader identifying an account for the deposit; and send signals to a transaction processing network via the communication interface to thereby effect the deposit of the amount into the account.
    Type: Grant
    Filed: July 19, 2023
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gunjan Vijayvergia, Bharat Prasad
  • Patent number: 12184817
    Abstract: Data analysis, filter, and presentation techniques are described for an example call management system. An example method for a data management system includes receiving, from a user device, an account identifier of a first person, receiving, from the user device, a first message related to a topic of conversation to be discussed during a telephone call with the first person, determining, based on the account identifier and within a pre-determined time period, a presence of a set of data that describes conversation(s) from prior telephone call(s)/chat(s) with the first person, and sending, to a computer, at least some data from the set of data and a second message that indicates that the telephone call is mapped to a second person, where the computer is configured to display on a screen the second message and a presentation option that presents the at least some data via the computer.
    Type: Grant
    Filed: August 9, 2023
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B. Yarbrough, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon
  • Patent number: 12182077
    Abstract: Techniques are described for creating and tracking audit trails, including regulatory compliance trails, using a distributed ledger. The techniques include determining, via the first processor, if data is to be provided for use in an audit, and if the data is to be provided then executing an audit trail routing system to route the data into at least one audit trail. The techniques further include storing, via the first processor, the data of the at least one audit trail in a least one block of digital distributed ledger system, and distributing, via the first processor, the at least one block among nodes of the digital distributed ledger system, wherein the digital distributed ledger system is configured to immutably store the data of the at least one audit trail.
    Type: Grant
    Filed: October 31, 2022
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Jon Fisher
  • Patent number: 12182283
    Abstract: An authentication system includes processing circuitry that is configured to receive an indication of a number of interconnected devices that are in communication with a user device, compare the number of interconnected devices that are in communication with the user device to a threshold, and grant access to an application on the user device in response to the number of interconnected devices meeting or exceeding the threshold.
    Type: Grant
    Filed: August 13, 2021
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Celena Dortch, Thomas Bret Buckingham, Diego Contreras, William Daniel Farmer, Eric LeRoy, Bharat Prasad, Thomas Wayne Schwarz, Jr., Qian Zhao
  • Patent number: 12179917
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may efficiently accomplish tasks by autonomously charging or replacing its power source.
    Type: Grant
    Filed: October 20, 2021
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Kade Scott
  • Patent number: 12184630
    Abstract: A method and system of managing third-party access to insurance information is disclosed. An insurer maintains an insurance information repository that can be accessed only by authenticated third-party partners. The authentication system generates a code for the insured member. The insured member can share the code to their selected third-party service provider. The selected provider will submit the code to the authentication system when requesting access to validated information about the insured member. The code, if valid, will authenticate the service provider and enable access to the requested information.
    Type: Grant
    Filed: March 31, 2022
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Mitchell Wade Palermo, Cynthia Saldana, Ryan Juichi Wakabayashi, Francisco Tomas Garcia, Hanna Elizabeth Rafferty
  • Patent number: 12182299
    Abstract: Techniques are described for real time monitoring and tagging of media content generated during a service session between an individual and a service representative (SR). Media content received during a service session may be dynamically tagged with one or more metadata tags during the service session, the tag(s) indicating portion(s) of the media content that potentially include sensitive information. Tagging may be based on a SR's gestures, clicks, keystrokes, mouse-overs, and/or other actions performed in a SR user interface (UI) during the service session. The media content may be redacted based on the tags to remove and/or obfuscate potentially sensitive information.
    Type: Grant
    Filed: August 25, 2020
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Vijay Jayapalan, Gregory Yarbrough, Eric J. Smith
  • Patent number: 12181895
    Abstract: Unmanned vehicles can be terrestrial, aerial, nautical, or multi-mode. Unmanned vehicles may be used to survey a property in response to or in anticipation of a threat. For example, an unmanned vehicle may analyze information about the property and based on the information deter theft of items on the property.
    Type: Grant
    Filed: October 26, 2023
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard Daniel Graham, Kade Scott, Matthew Flachsbart
  • Patent number: 12182821
    Abstract: A system and method for improving the security of financial transactions is disclosed. The system and method include an account management tool where customers (or account holders) can manage financial control settings, which include controls to set limits on the frequency of financial transactions and/or maximum transaction amounts. Based on these user-selected control settings, a financial account provider can deny transactions that exceed limits determined from the financial control settings. The system and method include a setting for geographic location, so that a user may build a customized list of geographic regions where transactions are allowed or prohibited. The system and method also include a setting for companies or merchants, so that a user may build a customized list of companies or merchants where transactions are allowed or prohibited.
    Type: Grant
    Filed: February 15, 2022
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Maximiliano C. Juarez, Paul Joseph Oncale, III
  • Patent number: 12183339
    Abstract: The present disclosure relates to detecting the use of fake voice command to activate microphones of smart devices. In one embodiment, sound characteristics associated with an audio signal from a microphone of smart device may be compared with other microphones of the smart device in order to detect fake voice commands. In another embodiment, sound characteristics associated with the audio signal from the microphone may be compared with a threshold range of stored sound characteristics in order to detect fake voice commands. In some embodiments, a controller may triangulate a position associated with a source of a sound in order to detect a fake voice command. In a further embodiment, a controller may verify that a user or associated electronic device are near a smart device to authorize a voice command.
    Type: Grant
    Filed: May 31, 2022
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Carlos Jp Chavez, Sacha Melquiades De'Angeli, Oscar Guerra, David M. Jones, Jr., Gregory Brian Meyer, Christopher Russell, Arthur Quentin Smith
  • Patent number: 12184682
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprising an analytic server, which automatically detects malicious electronic files. The analytic server receives electronic files, runs a file extraction module to recursively scan the electronic files, and extracts all of the embedded and linked electronic files. The analytic server runs an exploit scanner against the extracted electronic files, and extracts code included in the electronic files. The analytic server deobfuscates the extracted code and examines the deobfuscated code by applying a set of malicious behavior rules against the deobfuscated rules. The analytic server identifies potentially malicious electronic files based on the examination. The analytic server applies a set of whitelist rules on the potentially malicious electronic files to eliminate false alarms. The analytic server transmits alert notifications to an analyst regarding the malicious electronic files and updates the whitelist rules based on analyst's feedback.
    Type: Grant
    Filed: October 4, 2023
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Joseph Andrew Kjar
  • Patent number: 12182302
    Abstract: A technique for selectively censoring sensitive information for presentation on a display of a computing device is disclosed. In some embodiments, the disclosed techniques may transmit the sensitive information after receiving an indication that the sensitive information is permitted to be displayed. In some embodiments, the sensitive information may be transmitted to an external device for viewing or listening by an authorized user.
    Type: Grant
    Filed: January 28, 2022
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Justin Dax Haslam, Jose L. Romero, Jr., Arthur Quentin Smith
  • Patent number: 12175480
    Abstract: Technology for determining an insurance fraud risk associated with a user comprises receiving, at an enterprise, a call or a chat from a user device associated with the user. Data associated with the call or the chat is analyzed to determine if at least one factor indicating fraud is present. A weighted level of possible fraud associated with the at least one factor is determined. The weighted level of possible fraud is compared to at least one weight threshold. The user is identified as an increased fraud risk based on the weighted level of possible fraud meeting or exceeding the at least one weight threshold.
    Type: Grant
    Filed: May 15, 2023
    Date of Patent: December 24, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: David Patrick Dixon
  • Patent number: 12174953
    Abstract: Disclosed herein are systems and methods of executing scanning software, such an executable software program or script (e.g., PowerShell script), by a computing device of an enterprise, such as a security server, may instruct the computing device to search all or a subset of computing devices in an enterprise network. The scanning software may identify PowerShell scripts containing particular malware attributes, according to a malicious-code dataset. The computing system executing the scanning software may scan through the identified PowerShell scripts to identify particular strings, values, or code-portions, and take a remedial action according to the scanning software programming.
    Type: Grant
    Filed: August 30, 2023
    Date of Patent: December 24, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventor: Robert Jason Neel
  • Patent number: 12175436
    Abstract: Techniques are described for managing a transaction, such as a purchase of a vehicle or other product, using one or more blockchains. The completion of a transaction may be facilitated by providing an information portal, such as one or more application user interfaces, to enable the buyer, seller, or other parties to readily access blockchain-stored information that is relevant to the transaction. In some examples, where the product to be purchased is a vehicle (e.g., car, truck, motorcycle, boat, etc.), the blockchain-stored information may include information regarding the loan, title, insurance, driver's license or other identification verification, vehicle ownership history, inspection history, repair history, lien information, and so forth. The portal also enables a point of contact to be maintained between the buyer and a lender during the process of purchasing the product.
    Type: Grant
    Filed: November 21, 2019
    Date of Patent: December 24, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: John C. Hopkins, III, Bharat Prasad, Hudson R. Jameson, Gopinath Rangan
  • Patent number: 12174030
    Abstract: A system and method for high-precision automated guidance of a drone via a local (on-site) computing device for delivery of items is disclosed. The drone navigates to a location in proximity to the recipient's home using standard navigation protocols. Once the UAV arrives at this local destination, communication between the UAV and an on-site computing device occurs. The on-site device serves as a micro air-traffic controller to the UAV's precise drop off target location. The on-site device can provide approach vectors, guidance around obstacles and navigation instructions to a final micro-destination.
    Type: Grant
    Filed: October 28, 2021
    Date of Patent: December 24, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Bradly Jay Billman, Sacha Melquiades De'Angeli
  • Patent number: 12177200
    Abstract: The disclosure describes a scalable, risk-based authentication system including a plurality of fraud monitoring engines configured to: analyze user data and organization data, and generate a set of risk factors based on the user data and the enterprise data; a risk aggregator in communication with the plurality of fraud monitoring engines configured to: receive the set of risk factors, and transform the set of risk factors into risk indicators; and an authentication engine configured to: receive the risk indicators from the risk aggregator, and generate an authentication plan for a requested activity based on the risk indicators and the requested activity.
    Type: Grant
    Filed: September 13, 2023
    Date of Patent: December 24, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Michael W. Lester, Debra Randall Casillas, Richard A. Davey, Michael Frank Morris, Maland Keith Mortensen, John David Row, Thomas Bret Buckingham, Tammy Sanclemente