Patents Assigned to USAA
  • Patent number: 11216884
    Abstract: A live video of a negotiable instrument may be provided to a financial institution so that an image of the negotiable instrument may be obtained from the live video, processed, and funds associated with the negotiable instrument may be deposited in an account of a user. The user may be identified and authenticated to the financial institution by one or more biometric characteristics. One or more biometric characteristics may be used to endorse the negotiable instrument. A holder may be used to hold the negotiable instrument while live video is being taken and provided from a user to a financial institution.
    Type: Grant
    Filed: September 24, 2019
    Date of Patent: January 4, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventor: Andre Rene Buentello
  • Patent number: 11216573
    Abstract: Implementations of the present disclosure include receiving a record corresponding to a private transaction recorded in two or more private state databases of entities participating in the private transaction within a distributed ledger system (DLS), generating a data representation based on the record, transmitting the data representation for public consensus processing within the DLS, and recording within a public ledger of the DLS, and providing a public record for recording in the DLS, the public record being recorded in a public state database of each of entity participating in the DLS.
    Type: Grant
    Filed: August 6, 2019
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Jonathan Huntington Rhea, Bharat Prasad, Minya Liang, Joseph Gregory Delong, Steven J. Schroeder
  • Patent number: 11216794
    Abstract: Embodiments disclosed herein include systems and methods for systematic crowdsourcing of geolocation data. Transaction data that includes an identification of a point of sale device and an identification of a payment vehicle used in the transaction can be received. A confidence in a location of the point-of-sale device can be calculated. When the confidence of the location of the point-of-sale device is lower than a threshold confidence, a location of a device associated with an owner of the payment vehicle can be determined. An updated confidence in the location of the point-of-sale device can be generated based at least in part on the location of the device.
    Type: Grant
    Filed: September 23, 2019
    Date of Patent: January 4, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: James Christopher Watson, Gina R. Smith
  • Patent number: 11216327
    Abstract: A method for detecting computer issues includes identifying a target computer system. A first set of data for a first time period relating an operating metric from the target computer system are received. The operating metric is stored. A second set of data for a second time period relating to the operating metric is received. The first and second sets of data are compared. A difference between the two sets of data is identified. If the difference between the two sets of data is within a range a warning notification is displayed in a graphical user interface. An input is received in the graphical user interface in response to the warning notification being displayed.
    Type: Grant
    Filed: May 1, 2019
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Manuel A. Carranza, Chase T. Sekula, Mark S. Moore, Mathew P. Ringer
  • Patent number: 11218475
    Abstract: The technology described herein discloses systems and methods for upgrading biometric authentication system. The system can receive first biometric information in connection with an authentication request from a user. The system can authenticate the user via a first authentication system by comparing the first biometric information received in connection with the authentication request with second biometric information. The user can be automatically enrolled into a second authentication system using the first biometric information received in connection with the authentication request.
    Type: Grant
    Filed: May 1, 2020
    Date of Patent: January 4, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventor: Maland Keith Mortensen
  • Patent number: 11216780
    Abstract: A system may include sensors that acquire location information associated with the sensors and a processor that receives an indication that a disruptive event may occur in an area. The processor may then determine a number of individuals expected to be in the area when the disruptive event occurs based on the location information, such that the sensors are associated with one or more individuals that correspond to the number of individuals. The processor may then determine a set of supplies useful for each individual of the number of individuals, receive a list of products available at one or more organizations, apportion the list of products based on the set of supplies and the number of individuals, and send a notification to a computing device of each individual of the number of individuals indicating that the set of supplies is available.
    Type: Grant
    Filed: January 9, 2017
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventor: Cory Matheson
  • Patent number: 11218478
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for interconnecting devices. One of the methods includes authenticating, by a security platform, a user. The method includes generating, by the security platform, an authentication token for the user. The method includes receiving a selection of an IoT application by the user, the IoT application configured to control an IoT device. The method includes providing, by the security platform, the authentication token to the IoT application to authenticate the user with the selected application. The method also includes providing, by the selected application, control of the IoT device to the user.
    Type: Grant
    Filed: August 13, 2019
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Thomas Bret Buckingham, James Karras, John Shelton, Michael Wayne Lester, Bharat Prasad, James Eric McCarty, Gabriel C. Fernandez, Debra Randall Casillas, Sudarshan Rangarajan, Christopher Thomas Wilkinson
  • Patent number: 11218875
    Abstract: Methods and systems described in this disclosure receive a call from a device associated with a caller and request an indication of a context of the call. The system can send a request for authentication credentials in a push notification to the device. The push notification can be linked to an authentication tab or page in an application. After authentication of the caller, the system can direct the application to cause a tab or page associated with the subject matter of the call to be displayed on the qualified device.
    Type: Grant
    Filed: May 8, 2020
    Date of Patent: January 4, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: David Alexander Lilley, Michael Justin Cairns, Robert Bruno Pace, Jr., John Raymond Harris, Joshua Samuel Leonard, Yuibi Fujimoto, Kevin Kenneth Fiedler
  • Patent number: 11216889
    Abstract: A system may include a router that may receive a plurality of data packets from one or more devices that communicatively couples to the router. The system may also include at least one processor that identifies an identity of a device based on a data packet received by the router from the device, generate an insurance policy that includes the device in response to identifying the identity of the device, and sends a notification indicative of the insurance policy to a computing device in response to generating the insurance policy.
    Type: Grant
    Filed: March 19, 2020
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick
  • Patent number: 11216822
    Abstract: A user may provide a financial card to an automated teller machine (ATM) or point of sale (POS) terminal and may be authenticated by providing a gesture and/or an image selection via a mobile device to the ATM or the POS. The gesture and/or image selection may be provided using a touchscreen of the mobile device. The gesture and/or image provided by the user via the mobile device may be compared to a stored gesture and/or image provided by the user during an earlier registration of the financial card. If there is a match between the gesture and/or image provided by the user via the mobile device and the previously stored gesture and/or image, then the user is authenticated and may access an account associated with the financial card.
    Type: Grant
    Filed: September 26, 2019
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Christopher Paul Courtright, Bradly Jay Billman
  • Patent number: 11210196
    Abstract: The present disclosure relates generally to a system that includes a storage component that stores data and a processor. The processor may install an application using a portion of the storage component, partition the portion of the storage component from a remaining portion of the storage component, and execute the application via the portion of the storage component.
    Type: Grant
    Filed: October 22, 2020
    Date of Patent: December 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventor: Ryan Russell
  • Patent number: 11210741
    Abstract: Methods and systems for providing automated methods of inspections that facilitate loss reporting and resolution are described. In some embodiments various remote evaluation tools are provided to collect information from remote locations. This information can be used to generate automated damage estimates which in turn can be used to direct the ordering of supplies, materials, and other resources. In addition, pre-damage and post-damage evaluations of an insured property may be collected using the remote evaluation tools. These evaluations can be used by adjusters (human adjusters and computer-based adjusters) to identify damage and process claims more efficiently.
    Type: Grant
    Filed: June 14, 2019
    Date of Patent: December 28, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Michael J. Allen, Cleburne Burgess, John H. Amstutz, Shanna Ruth Limas, Ramon M. Lopez
  • Patent number: 11212241
    Abstract: Various embodiments of the present disclosure relate generally to providing virtual assistants. More specifically, various embodiments of the present disclosure relate to methods and systems for providing a simulation-based virtual advisor. In some embodiments, the systems and methods combine and/or integrate the functionality of a conversational virtual agent (e.g., a virtual assistant) with the functionality of a simulation virtual agent, to provide users, customers, or members with targeted, user-specific information in response to questions or other intentions posed by the users via messages exchanged between the users and the agents.
    Type: Grant
    Filed: June 26, 2018
    Date of Patent: December 28, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Robert B. Pace, Jr., Jerome J. Gainer, Jr., Bipin Chadha, Samuel E. Tumlinson, Jose Esteban Deleon, III, Brett Andrew Walker
  • Patent number: 11210731
    Abstract: The described systems and methods provide a user's mobile device with a graphical user interface that can provide information about the lowest price offered for one or more products. For instance, when a person at a physical retail store places one or more products in a physical shopping cart, a scanning device may scan the one or more products to obtain information about the one or more products, the scanned information is sent to a server that provides pricing and store location information to a mobile device based on the scanned information, the pricing and store location information can be analyzed by the mobile device to display the lowest price and store location for each product.
    Type: Grant
    Filed: December 18, 2019
    Date of Patent: December 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Michelle Susan Croak, Stephen Joseph Contreras, Jo Anne Yau, Charise Renee Whitaker, Jason Algernon Webster, Salvador J. Rodriguez, Jon D. McEachron, Kimberly Wiessner, Oscar Guerra
  • Patent number: 11210382
    Abstract: Methods and systems for verifying a user's identity on a computing device using two-factor authentication are described. More particularly, the system can use a personal identification number input by a user, together with one or more of a secure browsing feature, a device fingerprint, and a token generator to authenticate the user on the computer.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: December 28, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Richard A. Davey, Wilbert Bennett, Jr.
  • Patent number: 11210379
    Abstract: Methods and systems described in this disclosure electronically notarize a document. The system can receive biometric information from a user, extract characteristics from the biometric information, and compare the characteristics of the biometric information with previously stored characteristics of the user's biometric information. When the characteristics of the biometric information match the previously stored characteristics to a threshold, the system can create an identity of the user using the characteristics of the biometric information. The system can send a document to the user for cryptographic signature and receive an indication that the document has been signed. The cryptographic signature can be generated with a digest of the document, the identity, and a cryptographic key associated with the user. The system can inspect the digest of the document, the cryptographic key, and the identity associated with the document to verify authenticity of the document and the identity of the user.
    Type: Grant
    Filed: April 23, 2020
    Date of Patent: December 28, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: David Lindley, Alexander Benetto Nagelberg, Maland Keith Mortensen, Joseph Gregory Delong, Shantanu K. Tripathy, Zachary T. Golden, Kevin D. Love, Brian Keith Anderson, Kasey T. Moore
  • Patent number: 11210705
    Abstract: The present invention provides a system and a method for delivering advertisement content perceptible by a user of an augmented reality device.
    Type: Grant
    Filed: October 1, 2014
    Date of Patent: December 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Kevin G. Paterson, Jordan A. Newmark
  • Patent number: 11212278
    Abstract: The present disclosure provides methods and systems for secure logon. One or more method includes: determining, via authentication information provided by a user of an electronic device, that the user is authorized to access an online account provided by the online account provider; providing the user with a selectable option to enable an expedited logon process by which the user can access the online account by solely providing a particular authentication item of the user; receiving a verification credential in response to a next logon attempt using the expedited logon process; and verifying that the received verification credential matches an assigned verification credential provided to the user for use in conjunction with the next logon attempt using the expedited logon process.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: December 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Thomas B. Buckingham, Richard A. Davey, Tammy Sanclemente, Ryan M. Johnson, Adam J. Leatham, Christopher Thomas Wilkinson
  • Patent number: 11210714
    Abstract: Systems and methods for change management are provided. An electronic product and/or service provisioning system is tracked as a function of experiences. Changes are implemented at a process level, where two or more processes make up an experience.
    Type: Grant
    Filed: August 23, 2018
    Date of Patent: December 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Chalice Michelle-Burcham Jones, Leslie Anne Dowling, Jon Paul Vincent, Carl Clinton Liebert, III, Paige Spiers Gorman
  • Patent number: D939627
    Type: Grant
    Filed: September 16, 2020
    Date of Patent: December 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Marco Antonio Gamboa, Ronald Richard Watkins, Patrick Sturdivant, Martha Rodriguez Hathorn, Stephen Adam Cone, Rhealyn Nicole Yanta