Patents Assigned to Walgreen Co.
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Patent number: 12136102Abstract: Systems and methods are disclosed for manipulating and accessing a blockchain containing coupon authentication information for coupon processing services to process a coupon maintained by a network of nodes including a first node and a second node. A method may include generating, by the first node, a first coupon transaction that includes a smart coupon contract and broadcasting the first coupon transaction to the second node communicatively coupled to the network. The second node is configured to apply a set of consensus rules to validate the smart coupon contract included in the first coupon transaction prior to adding the first coupon transaction onto the blockchain, causing any one of the network of nodes to execute the smart coupon contract against input data after the first coupon transaction is validated and added onto the blockchain.Type: GrantFiled: December 8, 2021Date of Patent: November 5, 2024Assignee: WALGREEN CO.Inventor: Benjamin Weiss
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Patent number: 12137090Abstract: Techniques for providing secured, automatic log-in and authentication of a user to a website via a browser executing at the user's personal electronic device (PED) include generating a token based on an identifier of the PED and a user identifier, and storing the token at the user's PED for use in validating and authenticating the user and device credentials against those stored at back-end system and/or in another memory location at the device. Based on the persisted token (and optionally on a user preference), the user may be automatically logged in as the user navigates across restricted and unrestricted portions of the website, and/or to other websites (e.g., without the user's knowledge). At least these features enable automatic log-in and authentication to be performed on an as-needed basis, and/or on a per-device basis, thereby providing significantly more secure access as compared to known techniques.Type: GrantFiled: May 6, 2022Date of Patent: November 5, 2024Assignee: WALGREEN CO.Inventors: Peter Manwiller, Lindsey Whitaker
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Patent number: 12131387Abstract: Systems and methods for automatically updating patient insurance information in response to a rejection by an insurance provider are provided. An indication that a prescription submitted to an insurance provider associated with a patient for payment has been rejected by the insurance provider may be received. The indication may include a rejection message associated with the rejection of the prescription. Based on the rejection message, the systems and methods may determine whether the rejection is related to incorrect insurance information. A likelihood that the prescription will be paid for when the insurance information is corrected may be calculated. Based on the calculated likelihood, the systems and methods may determine whether to initiate a patient insurance lookup system search.Type: GrantFiled: December 17, 2019Date of Patent: October 29, 2024Assignee: WALGREEN CO.Inventors: Nicholas J. Leners, Edward J. Bratton
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Patent number: 12124973Abstract: Systems and methods for using predictive modeling to improve patient adherence to prescription medication regimens are provided. Training data may be generated using historical prescription adherence data associated with a patient population. A prescription adherence machine learning model may be trained using the training data, and the trained model may be applied to current prescription adherence data associated with a patient to predict a likelihood that a proportion of days that the patient will be covered by a prescribed medication will be below a threshold value over a calendar year. A patient risk score may be generated for the patient based at least in part on the predicted likelihood that the proportion of days covered by the prescribed medication will be below the threshold value. Based on the patient's patient risk score, the patient may be automatically contacted for intervention.Type: GrantFiled: September 26, 2019Date of Patent: October 22, 2024Assignee: WALGREEN CO.Inventors: Youbei Lou, Erik Groves, Evie Makris, Alexandra Broadus
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Patent number: 12118421Abstract: A method of ordering tag prints on a graphical user interface (GUI) includes receiving a media selection in response to an upload selection, transmitting the media to a remote computing device, receiving a tag selection, transmitting the tag selection to the remote computing device, and displaying an order confirmation message. A computing system includes one or more processors and a memory including computer-executable instructions that, when executed by the one or more processors, cause the computing system to receive a user selection, transmit media to a remote computing device receive, a tag selection, transmit the tag selection to a remote computing device, and display a confirmation. A non-transitory computer readable medium storing program instructions that when executed, cause a computer system to receive a user selection, transmit media to a remote computing device receive, a tag selection, transmit the tag selection to a remote computing device, and display a confirmation.Type: GrantFiled: September 27, 2023Date of Patent: October 15, 2024Assignee: WALGREEN CO.Inventor: Andrew Schweinfurth
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Patent number: 12112347Abstract: Systems and methods are described for activating electronic coupons via one or more third-party servers. A web-based application programming interface (API) is exposed to a set of online request instructions that are included as part of an electronic coupon configured for electronic transmission from one or more third-party servers of a third party. The web-based API is implemented on an API server hosted by a party different from the third party, and is configured to receive an activation request based on execution of the set of online request instructions by the client device. An electronic coupon is activated for a loyalty profile of a user upon receipt of the activation request.Type: GrantFiled: September 20, 2023Date of Patent: October 8, 2024Assignee: WALGREEN CO.Inventors: Andrew Schweinfurth, Manush Shah, David Valencia
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Patent number: 12112136Abstract: The following relates generally to voice assisted healthcare. In some embodiments, a digital assistant receives audio data, and determines an intent from the audio data. The digital assistant may then match the determined intent to a flow of a set of flows, where the set of flows may include at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session. The matched flow of the set of flows may then be executed.Type: GrantFiled: April 14, 2023Date of Patent: October 8, 2024Assignee: WALGREEN CO.Inventors: Julija Alegra Petkus, Andrew Schweinfurth, Stephen Elijah Zambo
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Patent number: 12099437Abstract: A computer-implemented method includes downloading respective instances of an enterprise mobile application to a plurality of mobile devices. The instances of the enterprise mobile applications, while executing on respective mobile devices, capture, for each session, a session log that includes indications of ordered user actions occurring during the session, and optionally time intervals between user actions and/or user attributes. Captured session logs stored at and are mined by one or more servers to discover a particular pattern or sequence of user actions that occurred across multiple, different user sessions. If the number and/or rate of occurrences of the particular pattern is greater than a threshold, a new test case corresponding to the pattern is automatically generated and added to a suite of test cases for the UI functionality of the enterprise mobile application. The updated test suite may be automatically executed on a test version of the enterprise mobile application.Type: GrantFiled: May 12, 2023Date of Patent: September 24, 2024Assignee: WALGREEN CO.Inventor: Benjamin Weiss
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Patent number: 12087419Abstract: Methods and systems for improving patient medication adherence by determining when and/or how to intervene with a patient regarding medication adherence are disclosed. An example computer-implemented method for estimating an adherence risk score for a medication taken by a patient includes: receiving, via a network interface from a server configured for determining follow up with patients regarding medication adherence, a request for an adherence risk score for a patient and medication combination, the adherence risk score representing a risk that the patient will not be adherent with taking the medication as prescribed during a time period; obtaining, with one or more processors, pharmacy records for the patient and medication combination; processing the pharmacy records with a machine learning model to determine the adherence risk score; and providing, via the network interface, the adherence risk score to the server.Type: GrantFiled: February 10, 2021Date of Patent: September 10, 2024Assignee: WALGREEN CO.Inventors: Michael S. Taitel, Ying Mu, Margaret A. Wonders, John Guoqiang Hou, Mouna Zamran
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Patent number: 12087418Abstract: The following relates generally to facilitating order and delivery of prescription medication. In some embodiments, a first prescription for a first medication of a first patient is received; and a second prescription for a second medication of a second patient is received. A pickup time of a first pharmacy may then be determined by: determining a pickup time for the first medication at the first pharmacy; determining a pickup time for the second medication at the first pharmacy; and selecting, as the pickup time of the first pharmacy, the later of the pickup time for the first medication and the pickup time for the second medication. Identifications of all of: the first patient, the second patient, the first medication, the second medication, the first pharmacy, and the pickup time of the first pharmacy may then be displayed.Type: GrantFiled: October 23, 2020Date of Patent: September 10, 2024Assignee: WALGREEN CO.Inventors: Kevin MacKenzie Armstrong, Nicholas Phillip Baldwin
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Patent number: 12079833Abstract: An offer decay generation model determines, for a particular customer, a personalized optimal offer decay curve of an incentive corresponding to a product provided by an enterprise, where the offer decay curve defines a set of decreasing incentive values and respective time intervals during which each incentive value is valid. The offer decay generation model is trained on historical data indicative of customers, customer interactions, offered incentives, resulting outcomes of the incentives, and time intervals elapsing between incentives and resulting outcomes. As such, the optimized offer decay curve is structured to maximize a probability that the particular customer is motivated to accept the incentive offer, purchase a product, and/or further interact with the enterprise during the lifetime of the offer decay curve. The offer decay curve may unique to the individual customer, and may be further customized based on other parameters such as location, time/day/date, inventories, etc.Type: GrantFiled: March 30, 2023Date of Patent: September 3, 2024Assignee: WALGREEN CO.Inventors: Gunjan Dhanesh Bhow, Ajumobi O. Udechukwu, Ryan M. Snedden, Brian C. Tyrrell
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Patent number: 12079858Abstract: Techniques for providing a seamless user experience across electronic and physical retail stores of a retailer include storing, locally with a session corresponding to a user's visit to the retailer's electronic store, indications of items that were viewed and/or focused on by the user at the electronic store. At least some of said indications may be transferred to a centralized data storage of the retailer for persistence after the session is terminated. Subsequently, an electronic device operated by the user may determine its location and determine, based on its location, a particular physical retail store of the retailer. Via communications with one or more retailer servers, items that were recently viewed by the user at the electronic store may be identified, and indications thereof may be presented on the display of the electronic device in conjunction with information corresponding to the recently viewed items at the particular physical store.Type: GrantFiled: February 17, 2023Date of Patent: September 3, 2024Assignee: WALGREEN CO.Inventors: Nicholas L. Eby, Joseph M. Rago
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Patent number: 12056714Abstract: Systems and methods are provided for diagnosing an issue associated with an enterprise application on a client device by initiating a communication from the client device to a CSR device to report the issue, generating a matter identifier associated with the reported issue, transmitting a communication containing a deep link to the client device, invoking the deep link to initiate mining of logging data corresponding to the use of the enterprise application and stored locally on the client device, formatting and/or tagging the mined logging data with the matter identifier, transmitting the formatted mined logging data from the client device to the CSR device and/or a proprietary server, analyzing the mined logging data to diagnose a source of the reported issue, and attempting to resolve the reported issue based on the analysis of the mined logging data.Type: GrantFiled: January 10, 2023Date of Patent: August 6, 2024Assignee: WALGREEN CO.Inventors: Benjamin Weiss, Arindam Bhattacharjee
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Patent number: 12047334Abstract: Methods and systems disclosed herein can assess electronic messages exchanged between messaging applications, by receiving a first version of an electronic message generated by a messaging application for review by an automated agent messaging application prior to delivery of the electronic message to an electronic device operated by a customer, the electronic message having textual content intended for the customer from an agent associated with the enterprise; automatically generating, by the automated agent messaging application, a second version of the electronic message using one or more machine learning-based models, wherein the second version of the electronic message is an adaptation of the textual content of the first version of the electronic message while maintaining an intent of the first version of the electronic message; and transmitting, to a computing device via a network, the second version of the electronic message.Type: GrantFiled: September 30, 2022Date of Patent: July 23, 2024Assignee: WALGREEN CO.Inventor: Oliver Derza
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Patent number: 12046337Abstract: Methods and systems disclosed to provide drug pricing information for display on a graphical user interface (GUI). The methods and systems may receive an electronic request that includes a first set of information that identifies a user, identifies a plurality of different pharmacy locations, and a prescription drug and omits a second set of information corresponding to a prescription for the prescription drug. The first set of information is transmitted to a database management module to access drug pricing information for the prescription drug for each of the pharmacy locations. The module compares the drug pricing information for each of the pharmacy locations, determines a potential savings based on comparing the prescription drug price between each of the pharmacy locations, and identifies the pharmacy location having the lowest price for the prescription drug and the potential savings for display via the GUI executing on the electronic device.Type: GrantFiled: February 17, 2023Date of Patent: July 23, 2024Assignee: WALGREEN CO.Inventors: Jason Rubin, Ekta Anand
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Patent number: 12046343Abstract: Systems and methods for identifying Good Faith Dispensing red flags, as well as evidence to support the validity of a prescriptions for any red flags, associated a patient's attempting to fill a prescription for a controlled substance based on input from pharmacists as well as patient information coordinated across a network of pharmacies are provided herein. An exemplary computer-implemented method may include receiving a request to dispense a medication prescribed to a patient, collecting information associated with the patient, and identifying, based on one or more of the medication and the information associated with the patient, one or more red flags associated with dispensing the medication to the patient. The method may further include determining, based on the one or more identified red flags associated with dispensing the medication to the patient, whether dispensing the medication to the patient would violate any regulations, and if so, preventing the dispensing of the medication to the patient.Type: GrantFiled: October 8, 2020Date of Patent: July 23, 2024Assignee: WALGREEN CO.Inventors: Patricia Zagami, Patricia Daugherty, Jon J. Arends, Edward J. Bratton
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Patent number: 12039521Abstract: Example methods and apparatus for combining electronic payment and rewards redemption at retail points of sale are disclosed. A point of sale (POS) system may be configured to facilitate contactless payments while securing customer payment data. When a customer with a payment application installed on a mobile device initiates a transaction, the application obtains reference data associated with a customer account from an account services server of the POS. The reference data is then passed from the application of the mobile device to a POS terminal, such as by near field communication. Upon receiving the token, the POS terminal obtains customer payment data from the account services server and rewards program data for the customer from a rewards program server. Available rewards may be automatically applied prior to processing payment using the payment data to complete the contactless payment transaction.Type: GrantFiled: April 13, 2023Date of Patent: July 16, 2024Assignee: WALGREEN CO.Inventors: Christopher John Swiderski, Sergio Garcia, Shalini Kondreddy, Gregory John Damler, Satya Chandra Mouli Kota, Marcus Osacky, George Findling
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Patent number: 12040064Abstract: Systems and methods for automatically processing prescription refills and transfers are disclosed. According to certain aspects, a server associated with a pharmacy may receive, from an electronic device, a message including a digital image depicting a container of a prescription. The server may analyze the digital image to identify a set of visual identifiers depicted in the digital image. Based on the set of visual identifiers, the server may determine whether the prescription is associated with the pharmacy and, based on the determination, may facilitate either a refill of the prescription or a transfer of the prescription to the pharmacy.Type: GrantFiled: May 13, 2021Date of Patent: July 16, 2024Assignee: WALGREEN CO.Inventors: Lindsey Kanefsky, Kartik Subramanian, Dimple Rao
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Patent number: 12040066Abstract: A computing system for adaptive prescription reminders includes a processor and a memory storing instructions that, when executed by the processor, cause the system to receive a fill event, generate an initial schedule, receive an medication consumption indication, generate an updated schedule using a trained machine learning model, cause the updated schedule to be displayed, and receive a patient confirmation. A computer-implemented method includes receiving a fill event, generating an initial schedule, receiving an medication consumption indication, generating an updated schedule using a trained machine learning model, causing the updated schedule to be displayed, and receiving a patient confirmation.Type: GrantFiled: June 8, 2020Date of Patent: July 16, 2024Assignee: WALGREEN CO.Inventors: Benjamin Weiss, Ankur Jain, Kate Louise Paduchowski
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Patent number: 12033110Abstract: The following relates generally to merchandise pickup location and/or pharmacy selection. In some embodiments, factors are used to determine a pharmacy and/or merchandise pickup location selection for an individual. In this regard, the factors may include: whether the pharmacy and/or merchandise pickup location has a merchandise item and/or medication in stock; wait time at the pharmacy and/or merchandise pickup location; geographic distance to the individual; travel time from the location of the individual; urgency of filling a prescription; price of a prescription; whether another product or class of products available at the pharmacy and/or merchandise pickup location; and/or whether a locker is available at the pharmacy and/or merchandise pickup location. In some embodiments, Artificial Intelligence (AI) is used to create a model of pharmacy and/or merchandise pickup location selection for the individual.Type: GrantFiled: May 29, 2020Date of Patent: July 9, 2024Assignee: WALGREEN CO.Inventor: Gunjan Dhanesh Bhow