Abstract: A call forwarding device based on an IMS includes a terminal and an IMS communication system connected to the terminal. The IMS communication system is respectively connected to an IMS special service number device, an IMS user database and an IMS maintenance device. After the terminal establishes a communication with the IMS special service number device, a forwarding condition and a forwarding number set through an IVR, and a calling number and a called number of the terminal are saved in the IMS user database. When the calling number of the terminal dials the called number, the IMS communication system detects a status of the called number, and a communication is established between the calling number and the forwarding number of the terminal according to the forwarding condition.

Abstract: A system and method embodying the invention utilizes voice applications that are performed by voice applications agents resident on user local devices to deliver messages to the users. The voice applications can also be used to collect information from the users. Also, voice applications can be used to allow users to purchase goods and services. Voice applications for these purposes could be customized to take into account the individual characteristics of the users.

Abstract: The current document is directed to a relationship-analysis system. The currently disclosed relationship-analysis system collects objective and subjective observations of participants, and their relationship, in an interaction or transaction. The objective and subjective observations are combined to generate an observation data set that is processed by a computational relationship-analysis system. The analysis produces a variety of different types of results, including trust metrics, and stores the results in memory and/or mass-storage for control of downstream analysis, reporting, and actions. Trust metrics provide a basis for carrying out numerous types of downstream actions and for generating recommendations and evaluations by various types of relationship-evaluation and relationship-management systems that employ the relationship-analysis system.

Abstract: A videoconferencing calibration system includes a first codec, a second codec connected to the first codec via a videoconferencing connection, and a first controller in communication with the first codec. The first controller is configured to control a videoconferencing component to transmit a videoconferencing signal to the second codec though the videoconferencing connection. The system also includes a second controller in communication with the second codec. The second controller is configured to analyze the videoconferencing signal transmitted though the videoconferencing connection to determine a calibration adjustment value according to at least one calibration adjustment rule, and to transmit the determined calibration adjustment value to the first controller. The first controller is configured to adjust a signal level setting of the first codec according to the calibration adjustment value transmitted by the second controller.

Abstract: A power outage detection system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving information indicative of the status of electrical power at a plurality of locations within a geographic region; determining the status of electrical power in the geographic region based on the status of electrical power at the plurality of locations; and sending information regarding the status of electrical power to a plurality of users of the system.

Abstract: Systems and methods are described for detecting and remedying potential incongruence in a video conference. A camera of a video conferencing system may capture video images of a conference room. A processor of the video conferencing system may identify locations of a plurality of participants within an image plane of a video image. Using face and shape detection, a location of a center point of each identified participant's torso may be calculated. A region of congruence bounded by key parallax lines may be calculated, the key parallax lines being a subset of all parallax lines running through the center points of each identified participant. When the audio device location is not within the region of congruence, audio captured by an audio device may be adjusted to reduce effects of incongruence when the captured audio is replayed at a far end of the video conference.

Abstract: An information processing apparatus includes a reception unit and an instruction unit. The reception unit receives identification information of a user of a display device and position information indicating a predetermined place, from the display device which displays an image of a virtual space so as to be superimposed on a real space. The instruction unit instructs the display device to display public information associated with the position information, at the predetermined place or in the vicinity thereof, as an image of the virtual space, in a case where the public information is included in a public partner as a group belonging to an organization having the identification information of the user.

Abstract: A method for censoring inappropriate images during a video call is disclosed. The method includes: receiving, from a first terminal, a stream including a plurality of images captured by the first terminal; attempting to detect a face in each of one or more sample images selected among the plurality of images included in the stream; determining that the face has not been detected in at least some of the sample images; performing image processing on at least one of the plurality of images included in the stream; and displaying the plurality of images included in the stream.

Abstract: As a user interacts with a voice application, a history of the prompts played to the user and the users responses are displayed to the user. The displayed prompts and displayed responses could be summaries of the prompts and responses, or they could be full transcriptions of the prompts and responses. A user may be able to select a prompt or response in the history to return to a certain point in the voice application. It may be possible for a user to save a history of the interactions that occurred when a voice application was performed, and to recall the history to continue on from a selected location in the history.

Abstract: A videoconferencing system includes a server adapted to store information associated with multiple videoconferencing rooms, each including a videoconferencing codec and a system controller, and the system controller is in communication with the server via one or more wired and/or wireless communication networks. The system includes a mobile computing device configured to exchange data with the server to determine whether at least one of the videoconferencing rooms is within a defined proximity of the mobile computing device, and in response to determining that at least one of the videoconferencing rooms is within the defined proximity of the mobile computing device, transmit one or more commands to the system controller located in the determined at least one videoconferencing room. The system controller is configured to control the videoconferencing codec located in the determined at least one videoconferencing room according to the one or more commands to establish or control a videoconference.

Abstract: A video conference apparatus includes a relay unit that is configured to transmit video image data acquired at a site of a first conference system to a second terminal provided in a second conference system and transmit video image data of the second conference system to a first terminal provided in the first conference system. The relay unit is configured to transmit only a combined video image of video images at respective sites of the first conference system to the second terminal as first video image data, and transmit a video image sent from the second terminal to the first terminal as second video image data.

Abstract: A first playback device may include at least one battery, a network interface, at least one processor, a non-transitory computer-readable medium, and program instructions stored on the non-transitory computer-readable medium. The program instructions may be executable by the at least one processor such that the first playback device is configured to (i) receive an instruction to operate as a group coordinator of a synchrony group, (ii) determine a value of a battery state variable of the at least one battery, (iii) based on the value of the battery state variable of the at least one battery, select a second playback device from one or more other members of the synchrony group to operate as the group coordinator of the synchrony group, and (iv) cause the second playback device to operate as the group coordinator of the synchrony group.

Abstract: Exemplary embodiments relate to the application of media effects, such as visual overlays, sound effects, etc. to a video conversation. A media effect may be applied as a reaction to an occurrence in the conversation, such as in response to an emotional reaction detected by emotion analysis of information associated with the video. Effect application may be controlled through gestures, such as applying different effects with different gestures, or canceling automatic effect application using a gesture. Effects may also be applied in group settings, and may affect multiple users. A real-time data channel may synchronize effect application across multiple participants. When broadcasting a video stream that includes effects, the three channels may be sent to an intermediate server, which stitches the three channels together into a single video stream; the single video stream may then be sent to a broadcast server for distribution to the broadcast recipients.

Abstract: A novel universal bridge (UB) can handle and conduct multimedia multipoint conferences between a plurality of MREs and LEPs without using an MRM, an MCU and a gateway. Further, a UB can be configured to allocate and release resources dynamically according to the current needs of each conferee and the session.

Abstract: A telemedicine device is implemented in an integrated housing, which includes a display, input/output ports, a videoconferencing codec, and a codec-independent hardware user interface. A processor receives inputs through the user interface, translates them into instructions understandable by the codec, and sends the translated instruction to the codec for execution. The user interface can be standardized, such that it is identical regardless of the codec in use, and can group functions logically (e.g., call control, video functions, audio functions).

Abstract: A technology that facilitates implementation of verified routing scripts for a dynamic routing engine (DCE) of one or more automatic call distribution (ACD) systems is disclosed. Exemplary implementations may: emulate a DRE of one or more ACD systems; provide a training corpus to simulate inbound telephony calls to the DRE and simulate context of the simulated inbound telephony calls; obtain to-be-executed routing scripts; execute the routing scripts on emulated DRE with the provided training corpus to simulate inbound telephony calls to the DRE under the simulated context of the simulated inbound telephony calls; determine that the routing scripts executed within defined parameters; in response to the determination, verify the routing scripts; and provide the verified routing scripts for execution on a live DRE of one or more active ACD systems.

Abstract: A computing device can detect that a first call has taken place on a desk phone, which triggers recording of location-specific information indicating a location of the computing device. The location-specific information can be established as the base of the desk phone. Later, the computing device can again record location-specific information indicating a current location of the computing device and compare the current location of the computing device with the location-specific information for the location of the desk phone. When the current location of the computing device is substantially the same as the location of the desk phone, the computing device can enable computer telephony integration (CTI) controls on the computing device to control the desk phone.

Abstract: A system and method for preventing unauthorized inmate to inmate communications comprises establishing a video conferencing session between a first device and a second device. Video content is extracted from video conferencing session data received from the second device. One or more artifacts are identified in the video content. The artifacts indicate that a third device is a source of at least a portion of the video content. The artifacts comprise at least three layers of objects in the video content, wherein the layers are associated with different rates of variation in linear measurements of the objects. In other embodiments, multiple backgrounds are detected in the video conferencing session data.

Abstract: A system and method for supporting a service representative during a call with a user is disclosed. The system and method include using an intelligent voice assistant to monitor the call between the user and representative. The intelligent voice assistant may provide suggested actions when detecting a request from the user or service representative. The intelligent voice assistant can provide transcripts, call logs and/or call summary information to the service representative or user. The intelligent voice assistant can monitor a user's environment and speech to determine a stress level and/or user sentiment.

Abstract: In a method for testing an audio communication system of an aircraft, it is detected whether a jack plug of a headset is plugged into a jack of the audio communication system. Subject to the condition that no jack plug is detected, an electrical connection is made between an audio output of the jack and a microphone input of the jack by means of a test bridge circuit provided for at the jack. Furthermore, a test input signal is applied to an audio input connected to the audio output of the jack, and a test output signal is tapped off at a microphone output connected to the microphone input of the jack. The test output signal is used to ascertain a functional state of the audio communication system. Furthermore, an aircraft having an audio communication system is described.