Patents Examined by George Chen
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Patent number: 11004031Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.Type: GrantFiled: November 10, 2016Date of Patent: May 11, 2021Assignee: United Parcel Service of America, Inc.Inventors: Sumeet Pradeep Shroff, Issac Azar, Rosalie Piccione, Ed Hojecki, Brian Gerhard
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Patent number: 10997857Abstract: The present disclosure relates to systems and methods for carpooling. The systems may perform the methods to obtain a first transaction request associated with a first transportation service of a first service receiver at a first time point; obtain a second transaction request associated with a second transportation service of a second service receiver at a second time point; obtain service provider information of a service provider; determine an assignment strategy associated with combining the first transportation service and the second transportation service into a third transportation service according to at least one of the first transaction request, the second transaction request, or the service provider information; and send the assignment strategy to at least one of the first service receiver, the second service receiver or the service provider.Type: GrantFiled: September 30, 2017Date of Patent: May 4, 2021Assignee: BEIJING DIDI INFINITY TECHNOLOGY AND DEVELOPMENT CO., LTD.Inventors: Yong Ye, Kuan Shi, Yaxu Li, Wei Cheng, Binbin Lin, Yangbiao Liu, Qi Xiao
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Patent number: 10990906Abstract: A computer-implemented method and an apparatus reserve agents for enabling zero-waiting time agent interactions for customers requiring agent assistance. The method includes determining if a customer requires agent assistance. If it is determined that the customer requires agent assistance, then it is determined whether an agent associated with relevant skill is capable of being reserved for providing assistance to the customer. The determination of reservation of the agent is performed, at least in part, by generating a data structure representation. The agent is reserved for assisting the customer if it is determined that the agent is capable of being reserved for providing assistance to the customer. An offer for assistance is provisioned to the customer on at least one enterprise related interaction channel subsequent to the reservation of the agent. The reservation of the agent provides wait-less customer interaction with the agent upon customer acceptance of the offer.Type: GrantFiled: October 10, 2016Date of Patent: April 27, 2021Assignee: [24]7.ai, Inc.Inventors: Michael Bodell, Vijay Kumar Jandhyala, Yellu Madhusudhan Reddy
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Patent number: 10984429Abstract: A prediction of the cost associated with translating textual content in a source language can be determined. A first quantity estimation of first textual content may be determined. The first textual content is to be translated via human translation. A second quantity estimation of second textual content may also be determined. The second textual content is to be translated via machine translation. An indication of a target language is obtained, wherein the source language and the target language form a language pair. The prediction of the cost associated with translating the first textual content and the second textual content from the source language to the target language is then determined. The prediction is based at least in part on the first quantity estimation, the second quantity estimation, and the language pair.Type: GrantFiled: June 18, 2019Date of Patent: April 20, 2021Assignee: SDL Inc.Inventors: Radu Soricut, Narayanaswamy Viswanathan, Daniel Marcu
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Patent number: 10977599Abstract: A networked system for facilitating package delivery services includes a recipient module executing on a recipient computing device for recording recipient delivery preference and electronic payment information for package delivery services, a host module executing on a host computing device for recording host location, host delivery ability, an email address and/or telephone number, and electronic payment information for receiving payment, and a web server for processing the electronic payment information for package delivery services with a payment gateway, searching the database among the plurality of host records for the particular host record having data that best matches the data transmitted by the recipient module, transmitting a unique anonymous identifier to the recipient and host, wherein the unique anonymous identifier corresponds to the delivery process, and delivering the package to the host location of the host, wherein the recipient must display the unique anonymous identifier to retrieve the pType: GrantFiled: August 5, 2020Date of Patent: April 13, 2021Inventor: Albert Denn Yangourazov
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Patent number: 10977585Abstract: The present disclosure relates to a system and a method of allocating orders. The system may include a non-transitory computer readable storage medium and a processor. The non-transitory computer may store an executable module. The processor may execute the executable module stored in the computer readable storage medium. The non-transitory computer readable storage medium may include a receiving unit (231) and an order allocation unit (361). The receiving unit (231) may receive order information and user information. The user information may include location information and/or time information. The order allocation unit (361) may allocate an order based on the location information and/or the time information. The method may include receiving order information and user information, wherein the order information and the user information may include location information and/or time information, and allocating an order based on the location information and/or the time information.Type: GrantFiled: January 29, 2016Date of Patent: April 13, 2021Assignee: BEIJING DIDI INFINITY TECHNOLOGY AND DEVELOPMENT CO., LTD.Inventors: Tao Hu, Wei Cui, Jun Yin, Zhilin Hu, Yong Ye, Ping Yang, Xiaolin Deng, Yu Zhang, Yangbiao Liu, Kuan Shi, Zhongyu Cao
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Patent number: 10977584Abstract: An information processing apparatus includes a control circuity that judges that a mealtime of a user is included between a schedule time of departure of a mobile object that travels while carrying the user and a schedule time of arrival of the mobile object, estimates a location where the mobile object is traveling during the mealtime, and generates search conditions of restaurant search for extracting restaurants located within a first distance from the estimated location where the mobile object is traveling and located a second distance away from at least one of a point of departure and a destination of the mobile object, from restaurant information associated with location information.Type: GrantFiled: February 13, 2018Date of Patent: April 13, 2021Assignee: GURUNAVI, INC.Inventor: Shoko Hokari
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Patent number: 10977603Abstract: A supply chain message routing method includes registering in a supply chain information sharing data processing system, a multiplicity of different actors in a supply chain and generating a knowledge graph that includes different entities representative of corresponding ones of the actors joined by edges representative of relationships between respectively joined ones of the entities. The knowledge graph additionally indicates a role for each of the actors. The method also includes monitoring an event log of events published thereto by the different actors and responds to a new event posted to the event log by extracting from the event, keywords pertaining to the supply chain, mapping the keywords to one or more roles of the supply chain, identifying a set of entities in the knowledge graph corresponding to the roles, formulating a message from the new event, and publishing the formulated message to each entity in the identified set.Type: GrantFiled: March 30, 2018Date of Patent: April 13, 2021Assignee: CLMS UK LIMITEDInventors: Panayotis Katsoulakos, Ioannis Zorgios, Patrick J. O'Sullivan, Vassileios Karakostas, Antonios Migiakis
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Patent number: 10963833Abstract: The present application provides a method for processing logistics information, so as to process original logistics information uploaded by a logistics system into logistics information of a standardized format. Firstly, according to a logistics state indicated by logistics information, an information presentation template containing multiple information items is determined and logistics presentation information corresponding to each information item is determined, and the logistics presentation information is filled into the information presentation template to obtain standardized logistics information to be presented to a user, where the standardized logistics information better meets the requirement of the degree of attention from the user on the logistics information, and is easier for the user to read, so the user experience is good. Besides, the present application also provides an apparatus for processing logistics information, to ensure the application and implementation of the method in practice.Type: GrantFiled: June 12, 2017Date of Patent: March 30, 2021Assignee: Cainiao Smart Logistics Holding LimitedInventor: Lujuan Xiao
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Patent number: 10964212Abstract: A computer-implemented system and method for facilitating rental of a private parking space by an urban resident are provided. Motor vehicle parking spaces located in a residential area are managed through a server. Smart parking devices that are each physically proximate to least one of the parking spaces are interfaced to the server. Vehicle occupancy sensors that are also each physically proximate to least one of the parking spaces are interfaced to the server. Parking availability indicators that are each associated with at least one of the parking spaces are interfaced to the server. The parking spaces are supplemented with a private parking space under legitimate control by a resident of the residential area. Use of the private parking space is managed through the server and the smart parking device nearest to the private parking space. Parking availability the parking spaces is indicated through the nearest parking availability indicator.Type: GrantFiled: March 10, 2014Date of Patent: March 30, 2021Assignee: Conduent Business Services, LLCInventors: Mark Jeffrey Stefik, Alan G. Bell, Craig Eldershaw, Lance E. Good, Daniel H. Greene, Francisco Eduardo Torres, Serdar Uckun, David Preston Cummins, Roger Phylos Hoover, Robert Thomas Krivacic
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Patent number: 10957120Abstract: A method and apparatus for processing vehicle license tag numbers allows subscribers of a toll service to avoid additional charges normally associated with processing photographs of vehicle license tags by toll agencies to collect tolls. A subscriber can upload one or more license tag numbers to be associated with the subscriber's account with the toll service. The toll service provides a list of license tag numbers to the toll agency. If, for a given toll event, the toll agency does not receive a response to a wireless toll tag reader signal, the toll agency compares a license tag number obtained by processing a photo of the vehicle's license tag with the list provided by the toll service to find a match and process the toll.Type: GrantFiled: March 5, 2018Date of Patent: March 23, 2021Assignee: GeoToll, Inc.Inventors: Wyatt Drake Geist, Jaime Andres Borras
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Patent number: 10956844Abstract: A method includes: obtaining a signal strength sequence of signals detected by a user terminal during a travel route. The detected signals are originated from signal sources disposed at different locations in the travel route, and the different location includes one or more vehicles or one or more stops. The method further includes: extracting, from the signal strength sequence, a first sequence fragment corresponding to a signal transmitted by a signal source disposed at a vehicle; determining a travel time duration of the user riding on the vehicle according to a signal strength value and time stamp information of the first sequence fragment.Type: GrantFiled: May 18, 2020Date of Patent: March 23, 2021Assignee: ADVANCED NEW TECHNOLOGIES CO., LTD.Inventors: Zhe Han, Shiqi Jiang, Lei Yang, Feng Lin
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Patent number: 10956855Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for scoring candidate routes. One of the methods includes obtaining a predictive model trained on training examples from trip log data, wherein each training example has feature values from a particular trip and a value of a dependent variable that represents an outcome of a portion of the particular trip, wherein the features of each particular trip include values obtained from one or more external data feed sources that specify a value of a sensor measurement at a particular point in time during the trip. Sensor values from one or more external data feed sources of a sensor network are received. Feature values are generated using the sensor values received from the one or more external data feed sources. A predicted score is computed for each route using the feature values for the candidate route.Type: GrantFiled: August 16, 2016Date of Patent: March 23, 2021Assignee: Palidian IncorporatedInventors: Patrick Miller Coughran, Douglas David Coughran, IV, Evan Fields, Rany Polany, Raimundo Onetto, Nathalie Saade, Nasser Mohamed, Aurelio de Padua Gandra
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Patent number: 10956896Abstract: A system, mobile device, backend server, and RFID toll module work in cooperation to automatically pay vehicular tolls to a toll agency that operates toll stations along roadways travelled by the user of the mobile device. Upon approaching a toll station the mobile device enables the RFID toll module. The toll reader at the toll station transmits a toll reader signal that is received by the RFID toll module, which responds by transmitting a unique identifier. The unique identifier is associated with the mobile device at a toll account maintained by a toll service backend server. Upon completion of a toll transaction, the RFID toll module indicates the transaction to the mobile device, which forwards toll transaction information to the toll service backend server for payment from the toll account to the toll agency.Type: GrantFiled: July 10, 2018Date of Patent: March 23, 2021Assignee: GeoToll, Inc.Inventors: Wyatt Drake Geist, Jaime Andres Borras
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Patent number: 10948379Abstract: Systems and methods for sensing water device run time, transmitting this data via a network to a database which analyzes, records and reports the individual run times and the aggregate use over any given timeframe. Sensors used to measure device use time do not directly measure flow rate, and may sense device run time by sensing water flow, through electronic signals, vibration, etc. The sensors may be battery powered and transmit discrete data packets via radio frequency to powered node units. A system of node units communicates with a central internet gateway which uploads the data packets to a cloud-based database which organizes, analyzes, stores and reports the information. The system allocates the cost of water flowing through a common water meter to a plurality of individual units within a collection of geographically proximate units. The systems are useful in multi-unit buildings or complexes having stacked plumbing.Type: GrantFiled: February 19, 2020Date of Patent: March 16, 2021Assignee: Sensor Industries Corp.Inventors: Casey Knauss, Neal Lassila, Jim Tyner, Dave O. White, Steve Smith, Michael Panesis
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Patent number: 10949776Abstract: Provided herein are systems, methods and computer programs for generating a facility reconfiguration plan (FRP) useful to reconfigure a facility's energy system to achieve a financial objective. The facility's energy system and associated economics are characterized prior to any modifications. Additionally, there's a determination of which of a plurality of potential modifications, if any, is to be added to the FRP by determining which of the potential modifications provides a financial benefit useful to achieve the financial objective, and has a greatest financial attractiveness. The FRP is generated by repeating the aforementioned determination multiple times, wherein during iterations following an initial iteration, potential modification(s) already identified as providing a greatest financial attractiveness during previous iteration(s) is/are removed from consideration.Type: GrantFiled: September 6, 2011Date of Patent: March 16, 2021Assignee: PlanetEcosystems, LLCInventors: Vernon Rory Jones, Stephen Louis Malloy
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Patent number: 10944705Abstract: A method of processing messages executes at a computing device having one or more processors and memory. The memory stores one or more programs configured for execution by the one or more processors. A first message for a user is analyzed for a structured content element. When found, content from a data source distinct from the message is obtained by executing an associated action. A first message display state is formed for the message comprising a message notification and the content. A messaging application user interface, comprising an electronic message list with a plurality of objects, is updated. Responsive to selection of a first object of the plurality of objects, the first object representing the first message, the user is enabled to toggle the first message display state between first and second display states, the second display state differing from the first by providing direct access to the first message.Type: GrantFiled: October 15, 2018Date of Patent: March 9, 2021Assignee: Google LLCInventors: Shalini Agarwal, Clarence Yung, Han Seul Lee, Mary Linnell, Bikin Chiu, Rodrigo Ipince, Srinivas Vasudevan, Syed Albiz
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Patent number: 10944874Abstract: A system, a computer-implemented method, and a computer readable medium having stored thereon a computer executable program code for processing data related to monitoring and controlling of a network providing resources to users is disclosed herein. The method includes: receiving a resource usage record (RUR) from the network component for a resource provided to a user, identifying a resource type of the resource by using a resource usage description comprised in the RUR, identifying a user type of the user by using an identification information comprised in the RUR, generating a record in the database, selecting records in the database, each complying with a selection criterion specifying that a record to be selected is associated with a resource type assigned to the selection criterion and a user type assigned to the selection criterion, and sending batch data to the rating system, the batch data comprising resource usage descriptions.Type: GrantFiled: November 30, 2016Date of Patent: March 9, 2021Assignee: SAP SEInventors: Georg Lang, Artur Kaufmann, Adrian Golec
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Patent number: 10943189Abstract: A method and system for reserving seating at a venue using a band system associated with rentable seating, the band system comprising a retractable band, controller, user interface, and sensors to detect band position or tampering or unauthorized use of the seating. A closed position indicates the seating may be available for rental, subject to prior reservations, and an open position indicates the seating is not available for rental. Requested reservations or rental time are compared to prior reservations to determine if seating is available for rental. An alert is initiated if tampering or unauthorized use is detected or a rental period ends and the band is still in the open position. Optionally, goods or services may be ordered by a user renting seating, orders and alerts monitored, and a user's rental activity may be tracked for rewards or limitation purposes.Type: GrantFiled: January 16, 2020Date of Patent: March 9, 2021Inventor: Thomas Callahan
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Patent number: 10943205Abstract: Systems and methods for generating labels are described. A label having particular format and content can be affixed to a parcel depending upon its. Barcodes can be positioned adjacent to one or more of the borders of the label. If, during a shipping workflow, one or more of the barcodes cannot be detected, it can be assumed that the label is damaged or obstructed.Type: GrantFiled: June 29, 2016Date of Patent: March 9, 2021Assignee: AMAZON TECHNOLOGIES, INC.Inventors: Eric Edens, Andrea Frank, Mercia Elizabeth Howard, Daniel Muething