Publication number: 20260154314
Abstract: An artificial intelligence based chatbot development system discloses a method including receiving from a user a configuration file including chatbot framework information for configuring a framework for a chatbot for a team of end users, the user configuration file including at least one of a name of a team, one or more document sites related to the team, one or more incident identifications searched by the team, determining a plurality of data sources relevant to the team based on the chatbot framework information, downloading a plurality of document chunks from the data sources relevant to the team, processing the plurality of document chunks to generate metadata tags related to the document chunks, vectorizing the metadata tags to generate metadata embeddings for the plurality of document chunks, and in response to receiving a user query, using the metadata embeddings to select a collection of the document chunks that are passed to a language model (LM) with the user query.
Type:
Application
Filed:
December 18, 2024
Publication date:
June 4, 2026
Inventors:
Yiwen ZHU, Kai DENG, Divya VERMAREDDY, Xia LI, Subramaniam VENKATRAMAN KRISHNAN, Nutan SAHOO, Harsha Nihanth NAGULAPALLI, Ya LIN, Mathieu Baptiste DEMARNE, Wenjing WANG, Miso CILIMDZIC, Neena Uma BALIGA, Lindsay Gray GREENE, Rodrigo de Toledo CAROPRESO, Hannah Margrete LERNER, Anjali BHAVAN, Swati BARARIA, Yunlei LU, Jordan Daniel DUBEAU, Christian Blake Adam SMITH, Harshdeep SINGH, Mona Lisa JENA, Seth Alexander REID, John Samuel AZARIAH, William ZHANG