CASHIER GENERATED VOUCHER SYSTEM AND METHOD
Systems and methods for generating a voucher in exchange for cash from a patron for use with a gaming machine are disclosed herein. The method includes receiving an amount of cash or cash equivalent from a patron and depositing the amount in a patron account stored on a server. A voucher in the amount of the deposited cash is printed and the voucher can be redeemed by the patron and applied to the gaming machine for play. Each voucher printed may include a unique voucher number. The cashier generated voucher system enhances customer service by providing high limit players with the ability to use vouchers or tickets rather than needing to insert multiple bills into the gaming machines.
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FIELD OF THE EMBODIMENTSA cashier generated voucher system and method for use with gaming machines is provided. Specifically, systems and methods for allowing a patron to exchange cash or cash equivalents for a voucher, which may then be redeemed at a gaming machine are disclosed herein.
BACKGROUNDMany games of chance and gaming machines have been developed that have various features designed to capture and maintain player interest. Traditionally, games garner player interest by providing the player with the opportunity to win cash awards based upon a player's wager. Typically, players insert bills into the gaming machine in order to place a wager. For high limit players using a gaming machine, they may insert several bills into the gaming machine. Having to insert multiple bills into a bill acceptor may detract from the player's gaming experience. Therefore, there is a need for a system where a player can exchange cash for a voucher that can then be inserted into the gaming machine.
SUMMARYBriefly, and in general terms, various embodiments are directed to a system and method for generating a voucher in exchange for currency from a patron for use with a gaming machine. The method includes receiving an amount of currency from a patron. The patron may want to exchange cash or a cash equivalent, such as casino chips, personal checks, wire transfers, or the like, for a voucher. Currency from the patron is deposited in a patron account stored on a server. If the patron account already has been established on the server, then the account needs to be updated. Otherwise, a patron account may need to be created. The cashier may need to complete a deposit and withdrawal application stored on the server before printing the unique voucher. The voucher in an amount requested by the patron is then printed, and the voucher can be redeemed and applied to the gaming machine for play. Each voucher printed may include a unique voucher number. The cashier generated voucher system enhances customer service by providing high limit players with the ability to use vouchers or tickets rather than needing to insert multiple bills into the gaming machines
In one embodiment, only one voucher is printed in the amount of currency received from the patron. The voucher may include information such as a voucher number and a voucher amount that may be stored in a database on the server. The server can then track the use of the voucher at a gaming machine and change the status of the voucher from active to inactive and/or void. It is also possible that the server can void an unused voucher at the request of a cashier. This may be useful if a patron loses an issued voucher and then returns to the cashier to issue another voucher for the amount of the lost voucher.
In another embodiment, multiple vouchers may be printed in different denominations totalling the amount of currency received from the patron. In this way, a patron can then share the vouchers with friends or family for use on gaming machines in the casino. It has also been contemplated that the amount of the voucher requested by the patron is less than the amount of currency received from the patron. In this situation, the patron account would store the balance between the currency deposited and the amount of the voucher. Then, the patron can return to the casino cage and request another voucher for the amount of the balance in the patron's account.
A cashier generating voucher system for allowing a patron to exchanging cash for a voucher includes a cashier terminal located on the floor of a casino. Typically, the cashier terminal will be located in a casino cage on the floor of the casino. The cashier terminal can process a transaction for generating a voucher in exchange for cash from a casino patron. Any voucher issued to a patron may include a voucher amount and a voucher number. The system also includes a voucher server in communication via a network with the cashier terminal. The voucher server stores a voucher database including the voucher amount and the voucher number of any cashier generated voucher transaction. The system also includes a printer in communication with the cashier terminal for printing the voucher.
A gaming machine is also in communication via the network with the voucher server, and the gaming machine includes a voucher reader slot for accepting and reading the voucher inserted by the patron. Once the voucher is read by the voucher reader slot, the gaming machine transmits the voucher information to the voucher server to verify the status of the voucher. The voucher server then transmits the status of the voucher to the gaming machine, and if the status of the voucher is active then the value of the voucher is applied to a meter on the gaming machine. If the status of the voucher is inactive or void, then the value of the voucher will not be applied to the gaming machine meter and an error message may be displayed to the patron.
In one embodiment, the voucher server stores a patron account in the voucher database. The patron account stores personal information about the patron, such as patron's name, address and birthday, along with previous transactions. However, in other embodiments, no player account is stored at the voucher server and the patron exchanges cash for one or more vouchers. The voucher number and amount may still be stored in a voucher database on the voucher server.
In use, the cashier terminal is used to complete a deposit and withdrawal application stored in the voucher server when generating the voucher in exchange for cash from the patron. This process will update or create a patron account if needed.
In one embodiment, the cashier terminal may generate one voucher for the total amount of cash deposited by the patron. This allows a high limit patron to insert one voucher into the gaming machine instead of inserting multiple bills into the gaming machine. The cashier terminal also can generate multiple vouchers with amounts totaling the amount of cash deposited by the patron. Different denominations may be used for each of the issued multiple vouchers. Still further, a patron may deposit an amount of cash with the cashier and only request a portion of that amount be applied to a voucher. In this instance, the system may store the balance between the amount deposited by the patron and the amount issued on the voucher.
It is also possible that the voucher server can void an unused voucher at the request of a cashier. This may be useful if a patron loses an issued voucher and then returns to the cashier to request another voucher for the amount of the lost voucher. This provides the patron with added security with the patron's money if the voucher becomes lost or stolen.
Other features and advantages will become apparent from the following detailed description, taken in conjunction with the accompanying drawings, which illustrate by way of example, the features of the various embodiments.
Generally, various embodiments disclosed herein are directed to a cashier generated ticket system for allowing a cage cashier at a casino to exchange cash received from a patron for printed non-promotional, cashable vouchers for use in gaming machines. In one embodiment, the casino patron may receive a single ticket for the cash deposit to be used in a slot machine. Using the single voucher in a slot machine is simpler and quicker than inserting several denominations of cash into the slot machine In another embodiment, the casino patron may receive several tickets or vouchers for the cash deposit. This allows the casino patron to share money with family or friends for play at gaming machines or to take one ticket at a time for play at different gaming machines.
The cashier generated ticket system provides a better solution for gaming machine players that may want to deposit larger amounts of money in the casino's cage for safety. Additionally, this system enhances customer service by providing high-limit players with the ability to use vouchers rather than inserting multiple bills into the gaming machine.
Referring now to the drawings, wherein like reference numerals denote like or corresponding parts throughout the drawings, there are shown various embodiments of a cashier generated ticket system used for allowing a patron to deposit cash with a casino and subsequently receive tickets or vouchers for use in gaming machines, such as slot machines. More specifically, as shown in a diagram of
Once the patron requests a withdrawal from the casino cashier, the cashier updates the patron or player account and completes a withdrawal application at step 16. Once the withdrawal application is completed, the system will print out the requested vouchers in any amount and denomination. The patron will receive the voucher(s) at step 18 and then insert the voucher(s) in a gaming machine for play at step 20. Vouchers can be inserted into a ticket reader slot, where the voucher is read and the amount of the voucher is applied to the gaming machine.
In another embodiment, a player does not need to have a player account established with the casino to use the cashier generated ticket system. Instead, a player may provide an amount of money to a casino cashier and request a single voucher for that amount of money or several vouchers totalling the amount of money given to the casino. This would allow the player to insert a single voucher into a gaming machine without having to insert multiple bills into the gaming machine. If the player requests several vouchers, the vouchers may be used by the player of the player's family or friends.
One embodiment of a cashier generating voucher system is depicted in
A gaming machine 30 is also in communication via the network 28 with the voucher server 26, and the gaming machine includes a voucher reader slot 32 for accepting and reading the voucher inserted by the patron. Once the voucher is read by the voucher reader slot 32, the gaming machine 30 transmits the voucher information to the voucher server to verify the status of the voucher. The voucher server then transmits the status of the voucher to the gaming machine, and if the status of the voucher is active then the value of the voucher is applied to a meter on the gaming machine. If the status of the voucher is inactive or void, then the value of the voucher will not be applied to the gaming machine meter and an error message may be displayed to the patron.
It has also been contemplated that once a patron is finished playing the gaming machine 30, any credits on the meter of the gaming machine may be issued to the player in the form of another voucher that is printed by the gaming machine. The patron may have the option to accept all of the credits on a single voucher or accept the credits issued on multiple vouchers. The voucher reader slot 32 may include a printer for printing vouchers, or the gaming machine may include a separate printer for printing vouchers. The voucher issued to the patron at the gaming machine may also include a unique voucher number and voucher amount. Further, the voucher information may be sent to voucher server 26 to update the patron account.
In one embodiment, the voucher server 26 stores a patron account in the voucher database. The patron account stores personal information about the patron, such as patron's name, address and birthday, along with previous transactions. However, in other embodiments, no player account is stored at the voucher server and the patron exchanges cash for one or more vouchers. The voucher number and amount may still be stored in a voucher database on the voucher server.
In use, the cashier terminal 22 is used to complete a deposit and withdrawal application stored on the voucher server 26 when generating the voucher in exchange for cash from the patron. This process will update or create a patron account if needed.
In one embodiment, the cashier terminal 22 may generate one voucher for the total amount of cash deposited by the patron. This allows a high limit patron to insert one voucher into the gaming machine 30 instead of inserting multiple bills into the gaming machine. The cashier terminal also can generate multiple vouchers with amounts totalling the amount of cash deposited by the patron. Different denominations may be used for each of the issued multiple vouchers. Still further, a patron may deposit an amount of cash with the cashier and only request a portion of that amount be applied to a voucher. In this instance, the system may store the balance between the amount deposited by the patron and the amount issued on the voucher.
It is also possible that the voucher server 26 can void an unused voucher at the request of a cashier. This may be useful if a patron loses an issued voucher and then returns to the cashier to request another voucher for the amount of the lost voucher. This provides added security for the patron's money if the voucher becomes lost or stolen.
A casino cashier may utilize the cashier generated ticket function of the casinos system by accessing a cashier generated ticket menu 34 shown in
If a patron's name or number is entered into the system when the cashier is updating a player account, the patron name, patron number, date of birth and locale are displayed on a player account screen 36 shown in
At the player account screen 36, the casino cashier can enter the dollar amount the patron is exchanging for vouchers in the cash and chips fields, and then calculate the total amount in the total amount field. Cash and cash equivalents, such as casino chips, checks, wire transfers and other forms of cash are accepted into the system. Credit cards may also be accepted into the system. Other information, such as the country for the currency and the other check type fields are prompt capable input fields, and a designated key will display a list of other check types or the country codes for currency. For checks, fields for the bank name and check number may also be provided. The total amount of the deposited value must be validated to equal the total amount of the deposited cash, chips and checks. If the total amount deposited exceeds the maximum allowable amount by for the cashier, a window is displayed on the screen for entry of the supervisor ID.
After editing the amounts, a voucher window 38 as shown in
The ticket records of each transaction will be created in a ticket file stored on the voucher server. Each ticket number to be printed on the bar coded coupon will be obtained by the server. In one embodiment, one program for creating a ticket number accepts two parms, both blanks, the first is 18 characters, and the second parm is one character. The program returns the non-encrypted coupon number in the first parm. The ticket number that is populated in the ticket file on the server may be encrypted. Any encryption method known in the art may be used.
The tickets or vouchers can be generated by using any printer, such as the type of printer used at the gaming machine. Printers including the Ithaca Series 800, Model 850 Thermal printer may be used.
Another function of the cashier generated voucher system will be to void cashier generated vouchers using the voucher number or other identifier. All vouchers created as part of the voucher transaction must be verified to still be in the issued or active status before allowing the void. In one embodiment, a supervisor ID will be required to void the voucher. The voucher status must be updated to voided or inactive on the voucher server.
The system may also include a function to void and reprint a cashier generated voucher. This program will be similar to the void function described above, except the voucher is voided and a new voucher is printed with a different voucher number. The voucher server is then updated to show the status of the original voucher as being voided and the newly issued voucher to have an issued or active status. Either the void function or the void and reprint function can be used when a patron loses a ticket or wishes to cancel one voucher in order to change the value of the voucher.
The game 52 includes a dedicated set of buttons 58 having functions such as, but not limited to, a collect button (or cash-out), select lines button, bet per line button, max bet button, and a spin button. A max bet button 60 is also disclosed and allows the player to place a maximum wager. In one embodiment, the bonus payout is weighted to players placing maximum wagers.
The gaming machine 52 shown in
As shown in
In one embodiment, the ticker reader slot 32 reads a bar code or other information disclosed on the cashier generated voucher or ticket and transmits this information, which includes the voucher number and amount, to the voucher server. The voucher server is in communication with the gaming machine 30 and can verify that the cashier generated voucher is a valid. Once the ticket server verifies the cashier generated voucher is valid, the gaming machine applies the amount of the voucher to the gaming machine for play.
Additionally, each gaming machine 30 is in communication with a player tracking system (not shown). The player tracking system allows a casino to monitor the gaming activities of various players and in one embodiment verifies the status of the cashier generated voucher inserted into the gaming machine. The player tracking system typically includes a database of all qualified players (i.e., those players who have enrolled in a player rating or point accruing program). Generally, the database for the player tracking system is separate from the gaming machines. Additionally, the player tracking system is able to store data relating to a player's gaming habits as well as the player's preferences for gaming machine configuration. That is, a player can accrue player points that depend upon the amount and frequency of their wagers. Casinos can use these player points to compensate the loyal patronage of players. For example, casinos may award or “comp” a player free meals, room accommodations, tickets to shows, and invitations to casino events and promotional affairs.
The player tracking system is operatively connected to one or more input components on the gaming machine 30. These input components include, but are not limited to, a player card slots 68 for receiving a player tracking card, a keypad or equivalent, and a display 70. Accordingly, the gaming activity of the players may be tracked. Alternatively, the gaming machine includes no slot at all. If the gaming machine does not include a player card slot, the players may input player identification via a touch screen, keypad, or other input mechanisms that are associated with the player tracking system in lieu of inserting a player tracking card.
In another embodiment, each gaming machine 30 includes an Internet connection or other known network connections to link the plurality of gaming machines together. According to one embodiment, the Internet connection is used for web browsing, prize redemption, or access to other gaming or non-gaming information.
The main cabinet 54 of the gaming machine 30 also houses a CPU, circuitry, and software for receiving signals from the player-activated buttons 58 and one or more handles 64, operating the games, and transmitting signals to the game display and speakers.
In various embodiments, one or more game programs may be stored in a memory (not shown) comprising a read only memory (ROM), volatile or non-volatile random access memory (RAM), a hard drive or flash memory device or any of several alternative types of single or multiple memory devices or structures. Optionally, each gaming machine 30 includes one or more data repositories for storing data. Examples of information stored by the gaming machines 30 include, but are not limited to, accounting data, maintenance history information, short and/or long-term play data, real-time play data, and sound data. In one embodiment, the data repository also stores display content configurations for various games and gaming machines.
In
One of ordinary skill in the art will appreciate that not all gaming machines have all these components and may have other components in addition to, or in lieu of, those components mentioned here. Furthermore, while these components are viewed and described separately, various components may be integrated into a single unit in some embodiments.
Referring now to
The gaming machines 30 are connected via a network to a network bridge 120, which is used for networking, routing and polling gaming machines, including slot machines. The network bridge 120 connects to a back end system 112. Optionally, the gaming machines may connect to the network via a network rack 122, which provides for a few number of connections to the back end system 112. Both network bridge 120 and network rack 122 may be classified as middleware, and facilitate communications between the back end system 112 and the game management units 126. The network bridges 120 and network rack 122 may comprise data repositories for storing network performance data. Such performance data may be based on network traffic and other network related information. Optionally, the network bridge 120 and the network rack 122 may be interchangeable components. For example, in one embodiment, a casino gaming system may comprise only network bridges and no network racks. Alternatively, in another embodiment, a casino gaming system may comprise only network racks and no network bridges. Additionally, in an alternative embodiment, a casino gaming system may comprise any combination of one or more network bridges and one or more network racks.
The back end system 112 may be configured to comprise one or more servers, and the back end system can house the cashier generated ticket server. In this embodiment, the back end system 112 may also be in communication with a terminal in the casino cage to allow a cashier to access the ticket server stored on the back end system. The type of server employed is generally determined by the platform and software requirements of the gaming system. In one embodiment, as illustrated in
Overall, the back end system 112 performs several functions. For example, the back end system 112 can collect data from the slot floor as communicated to it from other network components, and maintain the collected data in its database. The back end system 112 may use slot floor data to generate a report used in casino operation functions. Examples of such reports include, but are not limited to, accounting reports, security reports, and usage reports. The back end system 112 may also pass data to another server for other functions. Alternatively, the back end system 112 may pass data stored on its database to floor hardware for interaction with a game or game player. For example, data such as a game player's name or the voucher number and amount of a voucher being redeemed at a gaming machine may be passed to the floor hardware. Additionally, the back end system 112 may comprise one or more data repositories for storing data. Examples of types of data stored in the system server data repositories include, but are not limited to, information relating to individual player play data, individual game accounting data, gaming machine accounting data, cashable ticket data, sound data, and optimal display configurations for one or more displays for one or more system game.
Of course, one will appreciate that the gaming system 100 may also comprise other types of components, and the above illustrations are meant only as examples and not as limitations to the types of components or games used in a casino gaming system presenting a group play feature.
One of ordinary skill in the art will appreciate that not all cashier generated voucher systems will have all these components and may have other components in addition to, or in lieu of, those components mentioned here. Furthermore, while these components are viewed and described separately, various components may be integrated into a single unit in some embodiments.
The various embodiments described above are provided by way of illustration only and should not be construed to limit the claimed invention. Those skilled in the art will readily recognize various modifications and changes that may be made to the claimed invention without following the example embodiments and applications illustrated and described herein, and without departing from the true spirit and scope of the claimed invention, which is set forth in the following claims.
Claims
1. A method for generating a voucher for use with a gaming machine, the method comprising:
- receiving an amount of currency from a patron;
- depositing the currency in a patron account stored on a server; and
- printing a voucher in an amount requested by the patron, wherein the voucher is redeemed by the patron and applied to a meter on the gaming machine.
2. The method of claim 1, wherein printing the voucher in the amount requested by the patron, one voucher is printed in the total amount of currency received from the patron.
3. The method of claim 1, wherein printing the voucher in the amount requested by the patron, multiple vouchers are printed in different denominations totaling the amount of currency received from the patron.
4. The method of claim 1, wherein printing the voucher in the amount requested by the patron, the amount requested by the patron is less than the amount of currency received from the patron.
5. The method of claim 4, further comprising storing a balance in the patron account after printing the voucher in the amount requested by the patron.
6. The method of claim 1, further comprising updating or creating a patron account.
7. The method of claim 1, further comprising providing a voucher number on the voucher, wherein the gaming machine reads the voucher number and verifies a status of the voucher.
8. A method for generating a voucher for use with a gaming machine, the method comprising:
- receiving cash from a patron;
- depositing the cash in a patron account stored on a server; and
- printing a unique voucher in an amount equal to the cash deposited in the patron account;
- wherein the unique voucher is a non-promotional, cashable voucher for use in gaming machines.
9. The method of claim 8, wherein printing a unique voucher, the unique voucher includes a voucher number.
10. The method of claim 9, further comprising storing the voucher number and the amount of the voucher in the patron account.
11. The method of claim 8, further comprising completing a deposit and withdrawal application before printing the unique voucher.
12. The method of claim 8, further comprising receiving casino chips from the patron and depositing the value of the casino chips in the patron account.
13. The method of claim 8, further comprising receiving checks or wire transfers from the patron and depositing the amount of the checks or wire transfers into the patron account.
14. A cashier generating voucher system, comprising:
- a cashier terminal located on the floor of a casino, the cashier terminal processes a transaction for generating a voucher in exchange for cash from a casino patron, and the voucher includes a voucher amount and a voucher number;
- a voucher server in communication via a network with the cashier terminal, the voucher server stores a voucher database including the voucher amount and the voucher number; and
- a gaming machine in communication via the network with the voucher server, the gaming machine having a voucher reader slot for accepting and reading the voucher inserted by the patron, the gaming machine transmits the voucher information to the voucher server to verify the status of the voucher, and the voucher server transmits the status of the voucher to the gaming machine, wherein the value of the voucher is applied to a meter on the gaming machine if the status of the voucher is active.
15. The system of claim 14, wherein the voucher server stores a patron account in the voucher database.
16. The system of claim 14, wherein the cashier terminal is used to complete a deposit and withdrawal application stored on the voucher server when generating the voucher in exchange for cash from the patron.
17. The system of claim 14, wherein the cashier terminal generates one voucher for the total amount of cash deposited by the patron.
18. The system of claim 14, wherein the cashier terminal generates multiple vouchers with amounts totaling the amount of cash deposited by the patron.
19. The system of claim 14, further comprising a printer in communication with the cashier terminal for printing the voucher.
20. The system of claim 14, wherein the cashier terminal can void the generated voucher.
Type: Application
Filed: Oct 13, 2009
Publication Date: Apr 14, 2011
Applicant: BALLY GAMING, INC. (Las Vegas, NV)
Inventor: Diane L.K. MacEwan (Palermo, NJ)
Application Number: 12/578,489
International Classification: A63F 9/24 (20060101);