Abstract: A data storage infrastructure is disclosed for a communication network that produces a plurality of data flows of network data. The data storage infrastructure comprises a plurality of data storage systems and a storage management system. The data storage systems are configured to store the network data using a plurality of service classes, wherein different ones of the data storage systems provide different ones of the service classes. The storage management system is configured to process characteristics for the data flows to assign individual ones of the data flows to individual ones of a plurality of data classes and to assign individual ones of the data flows to individual ones of the data storage systems based on the data class assignments.

Abstract: A system and method for updating a compensation value of a measurement machine provides a host computer to generate an authorization code document according to an ID input by a user and encrypts the authorization code document. A client computer decrypts the authorization code document, and obtains an authorization code, the input ID, and a valid date of the authorization code. If the input ID is the same as an ID of the measurement machine, and the authorization code has not expired, the compensation of the measurement machine can be updated by the client computer using the authorization code.

Abstract: A recordable optical disc includes a user area and a management information area. User data is recorded in a physical block used as a single unit, and the space bit map is recorded in the management information area. Integrity verification processing is performed for each of recording status information so as to verify the integrity of the recording status information indicating a recording status of the physical block and the recording status of the physical block on the recordable optical disc. The necessity of the integrity verification processing is determined by reading out the status information indicating the necessity of the integrity verification processing. When the integrity verification processing is determined to be necessary, the integrity verification processing is carried out for unverified recording status information of the recording status information of the space bit map.

Abstract: Mapping fault processing may be provided. First, user selectable elements may be received defining a process comprising a plurality of activities. Next, code may be produced, based on the received user selectable element, configured to implement the process. Then the code may be executed and an exception may be detected during the code execution. The exception may be scheduled in a queue and one of the following may be performed: handling the exception and compensating for the exception. Handing the exception may comprise undoing one of the plurality of activities that was partially completed and unsuccessful. Compensating for the exception may comprise undoing one of the plurality of activities that was completed.

Abstract: A debug card includes a controlling chipset and a VGA connector. The controlling chipset includes a data storage module, a data transforming module, and a VGA controller. The data storage module stores data received from a computer system, which represents the status of the computer system. The data transforming module transforms the data and transmits the transformed data to the VGA controller. The VGA connector interconnects the VGA controller and a VGA display to display the data.

Abstract: An integration agent device and its fault management method for a node including multi-layered devices are disclosed to effectively control a node including two or more communication devices of different layers and integrally processing relevant fault information. The integration agent device includes: one or more control and management modules controlling and managing one or more communications network devices by layer; and an inter-layer interworking processing module integrating and processing information of the communications network devices by using inter-layer interworking information, and notifying a management system accordingly, wherein the information of the communications network devices is transmitted through the one or more control and management.

Abstract: Trouble ticket management automates existing institutional operational processes by engaging various external trouble ticketing systems. These systems feed correlated alarm events, trouble analysis results, and trouble ticket information to a particular institutional network. Correlated alarm feeds, including trouble ticket information, are correlated and sent to institutional trouble ticket management systems. The alarms are processed and remedy tickets are created. The remedy tickets interact with remedy tickets at the institutional trouble ticket management systems. These remedy tickets are bonded with maintenance platform tickets.

Abstract: A network Web service indirect channel distribution system, method and computer program that ensures purchasers are charged the most favored prices. An implementation enabling a system host to negotiate prices for vendor registered goods and services, means for modifying the host negotiated prices and means enabling a purchaser to negotiate a special price for registered goods and services in a specific purchase transaction. An entitled price repository independent of the above-described indirect channel distribution system is associated with this entitled price repository for tracking a plurality of price affecting factors selected from a group of such factors comprising the host negotiated prices, the above-described modified prices, and the specific purchase transaction prices. The entitled price repository correlates all of these price affecting factors to produce a most favored price for the customer/purchaser.

Abstract: The “API Usage Tool” (AUT) comprises an Interactive Developer Environment Plug-in (IDEP) and a Web Service Component (WSC). The IDEP opens the source code file containing API method calls, identifies the API method calls in the source code, and saves the identified API method calls to an API usage log. The WSC searches API usage data sheets for usage, best practices and known bugs for each identified API method call. The WSC generates an API usage compilation based on the identified API method calls. The IDEP compares the API usage compilation to the dynamic data in the usage log, looking for conflicts between the compiled usage and the actual usage in the source code. The IDEP marks any API method calls in the source code that do not comport with the compiled usage guidelines.

Abstract: Methods and systems, including computer program products, implementing techniques for message filtering. The techniques include receiving a plurality of messages generated by an application, and filtering the messages, including simplifying one or more of the messages, eliminating one or more of the messages, or both simplifying and eliminating messages. The messages report errors in the execution of the application or provide warnings about possible errors.

Abstract: A method and device of outputting information related to a communication error including obtaining a communication log containing a communication message delivered between a second device and a third device in accordance with a control message transmitted from a first device to the second device. A non-transmitted control message specifying procedure reading out control message association information containing identification information of a control message delivered between the second device and the third device in association with a control message addressed and transmitted from the first device to the second device, and specifying a non-transmitted control message based on the read-out control message association information and the communication log.

Abstract: A system and method for state-based execution and recovery in a payment system is presented. A payment system uses a state machine to track completed sub-tasks using a state progress identifier and completion state data. When a failure occurs, stored completion state data and the state progress identifier indicate the last successfully completed sub-task. As such, when the payment system resumes payment operation execution after a failure, the state machine retrieves the stored completion state data and state progress identifier, and resumes execution based upon the retrieved information. As a result, the payment system continues payment operation execution at a point as to not duplicate the payment operation's previously completed sub-tasks.

Abstract: A system and method for clustered failover of storage appliances is provided. In the event of a failover of one storage appliance to a surviving storage appliance, the surviving storage appliance assumes the identity of the failed storage appliance. This assumption of the identifier is accomplished by activating a network interface controller or host bus adapter with a network address associated with the failed storage appliance and by mapping a iSCSI name from the failed storage appliance to the surviving storage appliance.

Abstract: First and second management systems are placed in active and standby modes, respectively. The first and second management systems are configured to be in communication with the second and the first management systems, respectively and with a plurality of network devices. A first number of the plurality of network devices in communication with the first management system is determined at the first management system and transmitted to the second management system. A second number of the plurality of network devices in communication with the second management system is determined at the second management system and transmitted to the first management system. A first determination is made regarding whether the first number of network devices is less than the second number of network devices at the first management system. A second determination is made regarding whether the first number of network devices is less than the second number of network devices at the second management system.

Abstract: Apparatus and method of detecting a fault in a network service includes an Ethernet access network domain in which a heartbeat message is broadcast at a periodic interval by each of a plurality of edge devices associated with an instance of the network service. Each of the edge devices also receives the heartbeat messages broadcast at the periodic interval from other edge devices. A fault occurrence is identified when the edge device fails to receive an expected heartbeat message at the periodic interval from one of the other edge devices.

Abstract: In various embodiments, techniques for secure problem resolution associated with complex data response networks are provided. Error messages associated with an executing problem service are trapped and hidden from a principal. The error messages are associated with a randomly generated incident identifier. The incident identifier is supplied to the principal. The principal gains access to the error messages when the principal successfully authenticates for access and supplies the incident identifier.

Abstract: Monitoring asynchronous transactions in a computing environment is disclosed. A first unique identifier is determined when a first method executes. The identifier is associated with an asynchronous transaction. A second unique identifier is determined when a second method executes. If it is determined that the first unique identifier and the second unique identifier match, then is it determined that the asynchronous transaction started with the first method and completed with the second method. In one embodiment, code that identifies a routine that has instructions for determining the first unique identifier at runtime is added to the first method, and code that identifies a routine that has instructions for determining the second unique identifier at runtime is added to the second method.

Abstract: A user interface messaging system and method that allows a user to defer resolution of the substance of a message, such as a user-initiated error, and adds the message to a queue. The messaging system may remind the user to resolve the substance of the messages in the queue. After a message has been added to the queue, the message layer may be closed, allowing the user to continue using the application.

Abstract: A method of aggregating events in a PCIe (Peripheral Component Interconnect Express) multifunction device minimizes reported error messages, where several functions share a common PCIe interface logic. A predetermined number of function entities with logical gates, connected in daisy chain configuration, process incoming information, and a decision is made whether each function entity will generate a blocking control or a pass-through control. The error messages are aggregated across the function entities in a single clock cycle with the help of an error controller. The functions can be from IEEE 1394 interface, graphics display controller, sound card, PCIe switch, or PCIe to PCI bridge connection. Each function preferably has a different configuration and security level setting for error reporting and messaging.

Abstract: Methods for handling zero-length allocations are disclosed. An example of such a method may include returning a self-describing/diagnosing dynamic address that has all the properties required for a secure implementation. Another example may include returning a series of different addresses (instead of a single address per process) to improve supportability. Yet another example may include maintaining diagnostic information about the original allocation for ease of problem resolution.

Abstract: A system and method for assessing and remedying accessibility of websites is provided. The method includes receiving a website address for assessment, an accessibility guideline and level of assessment to be performed from the user. The method further includes crawling the website for extracting information. The information comprises HTML tags used in designing a webpage. Thereafter, the website is scanned for checking conformance to one or more accessibility parameters. Finally, one or more assessment reports are provided to the user.

Abstract: A method, apparatus and program storage device for providing control of statistical processing of error data over a multitude of sources using a dynamically modifiable DFT rule set is disclosed. The dispersion frame technique is extended in the present invention to provide dispersion frame rules with user-defined parameters thereby creating a dynamically modifiable rule set.

Abstract: Various embodiments provide a validation framework to validate whether data entered in a web application is valid. The framework includes a validation resource that contains a validation rule for the web application. The framework also includes a validation group web control that can generate client validation script that is useable by a client to validate whether the entered data is valid. In at least some embodiments, an event table that specifies the validation rules is used to present an error message when the entered data is not valid.

Abstract: In one embodiment, a data structure stores information about the number of client virtual I/O adapters, the number of possible destination VIOS hosts and the number of available slots on those hosts. The information is used to iteratively assign adapters to available slots of the VIOS hosts of the destination server to which a client partition is to be migrated. A method comprises testing the data structure to determine whether conditions exist that make allocation of the adapter to a VIOS host unquestionable.

Abstract: A SAN manager acquires configuration information from devices constituting a SAN and produces a corresponding relationship between a host computer and a virtual volume (virtual volume mapping) and a corresponding relationship between the host computer and a real volume (real volume mapping). Based on those pieces of mapping information, the SAN manager outputs a corresponding relationship between virtual and real volumes. Meanwhile, the failure notification messages received from the in-SAN devices are construed to detect and output an influence of the failure upon the access to a real or virtual volume. Furthermore, when receiving a plurality of failure notifications from the devices connected to the SAN, the plurality of failure notifications are outputted with an association based on the corresponding relationship between real and virtual volumes.

Abstract: The invention monitors display (error) messages from software programs presented to users and looks for items of interest. When detected, the text of the message is collected along with source of the message, and other details. This data is checked against a database of Messages, either locally, or networked to a remote database. If the issue has not been previously detected it is added to the database. If the message had been detected previously, counters recording frequency of occurrence. Then an option to see additional information is provided. If selected the database returns all the information it has on this specific issue. Also, additionally created content that normally does not exist in the message such as which application and vendor issued the message, frequency of occurrence, and vendor contact information. Additional content such as a detailed description and solutions that were manually created is included in the results to the user.

Abstract: Disclosed are methods and devices, among which is a device that includes a pattern-recognition processor. The pattern-recognition processor may include or be coupled to a results buffer, which may have a plurality of records, a write-control module configured to write data relevant to search results in the plurality of records, and a read control module configured to read data from the plurality of records.

Abstract: The present disclosure further relates to information handling systems with failover support for booting an embedded hypervisor, the information handling system. For example, an information handling system with failover support may comprise a processor; one or more applications configured to be executed, at least in part, by the processor; a memory communicatively coupled to the processor and comprising a basic input/output system (BIOS), the BIOS comprising a BIOS universal serial bus (USB) driver, the BIOS USB driver comprising a mass storage device driver; a primary internal embedded hypervisor non-volatile memory (NVM) card communicatively coupled to the memory, the first NVM card comprising a first bootable hypervisor image; and a back up internal embedded hypervisor NVM card communicatively coupled to the memory, the second NVM card comprising a second bootable hypervisor image.

Abstract: A projection device is provided. The projection device includes a server subsystem configured to generate a projection-device-status user interface presentable to a remote client via a webpage served by the server subsystem. The server subsystem includes: a projection control module configured to adjust a projection setting of the projection device based on control input received from the remote client via the projection-device-status user interface, and a task scheduling module configured to schedule a projection device operation control task to be performed at a scheduled event specified by scheduling input received from the remote client via the projection-device-status user interface, and to automatically initiate the projection device operation control task responsive to occurrence of the scheduled event.

Abstract: A remote control unit of an air conditioning apparatus includes a display unit, a cursor-moving member, a confirmation member, and a controller. The display unit displays a menu and a cursor that indicates an item among a plurality of items inside the menu and is moved by the cursor-moving member when operated by a user. The confirmation member is configured to decide that the item is to be executed. The controller controls the display unit in response to the cursor-moving member or confirmation member being operated. The controller positions an item corresponding to a predetermined input at the top of the menu upon receiving the predetermined input.

Abstract: A method for transmitting data is described that includes the steps of: Producing a data frame for transmission, the data frame including a sequence number and user data, saving a copy of the data frame in a retransmission buffer, and if said step of saving a copy requires that data already present in the retransmission buffer is overwritten, selecting the one or more oldest data frames in the retransmission buffer to be overwritten, in case an error is determined in the received data frame, communicating an error message to the transmitter of the data frame, which error message at least comprises an indication of the sequence number of the last correctly received data frame—upon receipt of such message and if available, retransmitting one or more data frames from the retransmission buffer having a sequence number higher than the sequence number communicated in the message.

Abstract: A method for autonomically prioritizing software defects may include applying at least one static analysis tool to a body of source code to generate a report in response to any perceived defects. The method may also include performing a delta analysis on a group of data that may include the report, a previously generated report, and one of a default priority scheme and a previously generated priority list to generate a refined priority list of types of software defects.

Abstract: An aircraft in-flight entertainment system preferably includes, in one embodiment, a satellite TV receiver, at least one passenger video display connected to the receiver, and a processor connected to the receiver for determining an undesired condition and for generating a substitute image on the passenger video display rather than permit display of an undesired image which would otherwise be produced. The undesired condition may relate to a weak signal or component malfunction. Accordingly, the undesired image may be an undesired default text message or a degraded picture image. Other embodiments of the in-flight entertainment system are directed to providing a moving map image flight information channel integrated with the programming channels of the system.

Abstract: A computer-implemented method, apparatus, and computer program product are disclosed for routing error messages in a multiple host computer system environment to only those host computer systems that are affected by the error. The environment includes multiple host computer systems that share multiple devices utilizing a switched fabric. An error is detected in one of the devices. Routing tables that are stored in fabric devices in the fabric are used to identify ones of the host computer systems that are affected by the error. An error message that identifies the error is routed to only the identified ones of the host computer systems.

Abstract: A method, system, and network providing hardware and software inventorying, monitoring and support for a network of interconnected information technology devices. A user downloads and installs a local network monitoring software program from an online source onto a host computer system. The local network monitoring software system initiates an inventory of all information technology devices associated with said local network of information technology devices. Also, the local network monitoring software determines the operational status of the information technology devices and the status of software programs installed on the information technology devices. The results of the inventory and status determinations are presented to the host computer system.

Abstract: A service call to a backend system is initiated by a user interface in a service-oriented architecture. Thereafter, a service answer is received from the backend system encapsulating a backend error object. The backend error object is mapped to a front end error object. A front end error message can later be presented to a user in the user interface that is derived from the front end error object. Related apparatus, systems, techniques and articles are also described.

Abstract: An information processing apparatus includes partitioning mode information retaining section, hardware resource management information retaining section, failure notifying section, operation mode detecting section, shared hardware resource judging section, common failure report creating section for creating, if operation in the partitioning mode is detected and a hardware resource in which the failure occurrence has been detected is judged to be a shared resource, a common failure report on the basis of the detection of failure occurrence output by the notifying sections of physical partitions that share the shared hardware resource. That can avoid excessive report of a failure occurred even at a shared hardware resource, making it possible to grasp the accurate number of failure occurrence and to manufacture in a low cost.

Abstract: For monitoring a data processing system, a sequence of critical conditions with increasing severity indexes is defined. Each critical condition is detected when a corresponding state parameter exceeds a threshold value with a predefined persistence over time. The persistence may be specified by a minimum number of repeated occurrences of this event, with a maximum number of consecutive non-occurrences that are allowed between them. Whenever critical conditions are detected, the monitoring application retrieves the severity index of the last detected critical condition with the highest severity index, and calculates an incremental index indicative of how closely the state parameter is approaching the next critical condition. An indicator of the health of the system may be generated by subtracting the severity index of the last critical condition plus the incremental index from an optimal value.

Abstract: A method and apparatus for marking Web pages for later revisiting the Web pages are provided. With the method and apparatus, data structures are provided in the Web site server for tracking information regarding the Web pages associated with the Web sites, users that have visited the Web site, what pages were visited by the users, and portions of the web pages that were marked by the users. This information is maintained by the Web site server so that, upon subsequent visits to the Web site server, the marked portions of the Web pages visited by the user may be identified for special processing by the Web browser of the client device being used to access the Web site. Such special processing may include conspicuously identifying the marked portions in a display of the Web browser, providing the ability to jump to marked portions of the Web pages, displaying only the marked portions of the Web pages, and the like.

Abstract: The invention relates to a medical device for diagnostics and/or therapy with a system, with a device for self-analysis of the systems and creation of system internal status messages, with a device for interpretation of the system-internal status messages, with associated storage means for special technical and application knowledge, with an operating console for output of interpreted status messages and input of instructions, where the device for interpretation is embodied such that the system-internal status messages are converted on the basis of specialist technical and application knowledge into the interpreted status messages.

Abstract: Provided is a highly reliable storage apparatus for supplying power to a plurality of memory mediums. This storage apparatus has a plurality of hard disks separately disposed in groups of eight; a plurality of power supply units for supplying power to each of the eight hard disks belonging to each group; and a redundant power supply unit connected in parallel with each power supply unit, wherein power is supplied from the redundant power supply unit to the eight hard disks connected to the power supply unit subject to a malfunction during such malfunction among the plurality of power supply units.

Abstract: A method (which can be computer implemented) for assisted remediation of at least one problem with a computer system includes the steps of obtaining data from the computer system, the data being indicative of the at least one problem; hypothesizing at least a first candidate remediation process for the problem from among a plurality of annotated remediation process descriptions, based at least in part on the data; associating at least a first attribute with the at least first candidate remediation process; and facilitating presentation of the at least first candidate remediation process with the associated attribute to a remediation agent.

Abstract: Techniques for performing memory management to mitigate memory errors. In accordance with the principles described herein, a memory management module may be implemented that acts in different modes of operation for each of one or more software modules that are instances of applications. In one mode of operation, memory operations may be performed in accordance with one or more mitigation actions, and in another mode of operation, the memory management module performs memory operations as requested, without performing mitigation actions. A memory management module may maintain a record in a data store associated with the memory management module that may be used to determine whether to enable the mitigations. In some implementations, records maintained by each of a plurality of computing devices may be aggregated at a central server and this aggregated information may be used to adjust the entries on each of the computing devices.

Abstract: Storage systems and methods for distributed support ticket processing are disclosed. An exemplary method may include accessing at least one storage device in a storage system by an interface manager to retrieve raw support ticket data from the at least one storage device. The method may also include analyzing the raw support ticket data at the interface manager to generate a support ticket for the storage system. The method may also include decoding the support ticket to an intermediate format at a management station. The method may also include presenting the converted support ticket to a user at the management station.

Abstract: In one embodiment a computing system comprises one or more processors, a display device coupled to the computing system, and a memory module communicatively connected to the one or more processors. The memory module comprises logic to receive, in a connection server, a service request from a user via a remote connection client; in response to the service request, instantiate a remote computing protocol in a computing resource, monitor a connection state between the remote connection client and the computing resource; and in response to a change in the connection state between the remote connection client and the computing resource, generate a connection state message, and transfer the connection state message to the remote connection client.

Abstract: Disclosed is a method, system, and computer program product for automatically configuring information systems to support mission objectives. A Mission SoulPad is connected to an information system via a communication bus, such as a USB bus connection. The Mission SoulPad may autonomously detect and configure components of the information system (e.g., displays, sensors, emitters, transceivers) to support the defined objectives of the Mission SoulPad. The Mission SoulPad may also identify malfunctioning components of the information system needing repair or replacement. Typical operations of malfunctioning components may be dynamically re-routed to functional components. Entire sensor and information display suites may be transitioned simply by moving the Mission SoulPad between available information systems. This ensures that mission critical information is consistently available regardless of the type of system the Mission SoulPad is connected to.

Abstract: On-demand protection and authorization of playback of media assets includes receiving digital media at a server computer, storing intermediary data in a data store, and receiving a request from a client for the digital media. The method also includes generating a protected copy of the digital media from the digital media and the intermediary data. The method also includes storing a description of the protected copy in a database and sending the protected copy to the client. The method also includes receiving a request from the client to access the digital media and reading the description from the database based on information in the request. The method also includes sending a response to the client, the response indicating whether the client is authorized to access the digital media, and the response including cryptographic data to decrypt the protected digital media if the client is authorized to access the digital media.

Abstract: Information handling system errors are presented at a display with the information handling system graphics subsystem inoperative by communicating an identified error to the display through an auxiliary channel and generating a presentation of the error information with a microcontroller of the display. For example, errors determined by BIOS firmware running on a chipset are communicated through a DDC or I2C channel from the chipset to the display so that textual error messages are generated at the display without the use of the information handling system's graphic processor to generate an error message image.

Abstract: A redundant storage controller system that robustly provides failure analysis information (FAI) to an operator of the system is disclosed. The system includes first and second storage controllers in communication with one another, such as via a PCI-Express link. When one of the controllers fails, the FAI is transferred from the failed controller to the surviving controller over the link. The operator issues a command to the surviving storage controller, which responsively provides the FAI. In one embodiment, the failed storage controller writes the FAI to the second storage controller. In one embodiment, each storage controller periodically writes the FAI before there is a failure. In one embodiment, the second storage controller reads the FAI from the failed storage controller. The FAI may include boot logs, crash logs, debug logs, and event logs. The FAI may also be written to a disk drive connected to the controllers.

Abstract: A method for an operator to deploy tariff and/or billing configurations represented by computer program code, the deployment being effected by operation of a user interface, the method including the steps of the operator identifying at least one configuration to be deployed, selecting the at least one configuration by use of the user interface, and associating the at least one configuration with at least one environment in which the computer program code representing the configuration must be executed to effect the configuration.