Patents by Inventor Joshua Edwards

Joshua Edwards has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20200251102
    Abstract: A device monitors a communication between a user associated with a user device and a service representative associated with a service representative device, and causes a natural language processing model to perform a natural language processing analysis of a user input of the communication to identify a topic associated with the communication. The device determines a first score associated with the topic, and determines a second score associated with enabling the communication, where the first score and second score indicate a service performance score of an entity. The device causes a sentiment analysis model to perform a sentiment analysis of the communication to determine a sentiment score indicating a level of satisfaction the user has relative to the topic. The device updates a transaction protocol associated with the topic based on the service performance score, and/or updates a communication processing protocol associated with the communication based on the sentiment score.
    Type: Application
    Filed: December 12, 2019
    Publication date: August 6, 2020
    Inventors: Abdelkadar M'Hamed BENKREIRA, Joshua EDWARDS, Michael MOSSOBA
  • Publication number: 20200252505
    Abstract: A device communicates with a user device via a communication session, determines user information relating to the user device or a user of the user device, and determines that the user device is placed on a hold status. The device determines, using a machine learning model, a type of media item to be presented to the user device, where the machine learning model has been trained to identify types of media items to present to user devices when the user devices are placed in the hold status, and selects a media item corresponding to the type of media item. The device presents the media item to the user device via the communication session, determines that the user device is no longer placed on the hold status, and causes the media item to cease being presented.
    Type: Application
    Filed: February 13, 2020
    Publication date: August 6, 2020
    Inventors: Michael Mossoba, Joshua Edwards, Abdelkadar M'Hamed Benkreira, Alexandra Colevas
  • Patent number: 10733261
    Abstract: In one aspect, the present disclosure relates to a method for reducing fraud in computer networks, the method including receiving, from each of a plurality of user devices, a request to block an ad displayed within a web browser installed on the user device, the request comprising image data and a forwarding URL associated with the ad; storing crowdsourced ad blocking data based on the received requests to block ads; receiving a request for a list of blocked ads; generating a list of blocked ads based on analyzing the crowdsourced ad blocking data, wherein analyzing the crowdsourced ad blocking data comprises identifying ads blocked by at least a threshold number of users; and sending the list of blocked ads to a first user device, the first user device comprising a browser extension configured to prevent ads within the list of blocked ads from being rendered in a browser.
    Type: Grant
    Filed: June 10, 2019
    Date of Patent: August 4, 2020
    Assignee: Capital One Services, LLC
    Inventors: Adam Vukich, Abdelkader M'Hamed Benkreira, Joshua Edwards
  • Patent number: 10734092
    Abstract: A vehicle, a satellite control system, and a method for controlling the same are provided. The satellite control system, for example, may include, but is not limited to, a control moment gyroscope having a gimbal, at least one gimbal angle sensor configured to determine an angle of the gimbal, each gimbal angle sensor having an output circuit configured to output the determined angle, a signal conditioner circuit having substantially identical circuit topology as the output circuit, and a common mode error compensation circuit electrically coupled to the signal conditioner, the common mode error compensation circuit configured to determine common mode error in the gimbal angle sensor based upon a voltage output from the signal conditioner circuit and to output a signal to compensate for the common mode error.
    Type: Grant
    Filed: June 18, 2019
    Date of Patent: August 4, 2020
    Assignee: HONEYWELL INTERNATIONAL INC.
    Inventors: Douglas Edward Smith, Don Crippen, Joshua Matthew Stiles, Mostafa Sayed
  • Publication number: 20200242570
    Abstract: Embodiments of the present disclosure relate to systems and methods for notifying an entity of a requested payment. In addition, embodiments of the present disclosure relate to solutions for identifying information about an intended recipient of a payment. Embodiments of the present disclosure also relate to solutions for sending a notification to a recipient regarding a payment. Embodiments of the present disclosure further relate to solutions for allowing a recipient to track a payment.
    Type: Application
    Filed: January 25, 2019
    Publication date: July 30, 2020
    Applicant: Capital One Services, LLC
    Inventors: Abdelkader M'Hamed Benkreira, Michael Mossoba, Adam Vukich, Joshua Edwards
  • Publication number: 20200242669
    Abstract: The present disclosure relates to systems and methods for recommending transaction amounts including: receiving a request for a transaction recommendation associated with a customer; receiving a plurality of traits associated with the customer; identifying a characteristic associated with one or more groups of customers based on the plurality of traits; automatically generating a transaction model associated with the identified characteristic associated with the one or more groups of customers; ranking the potential transactions; and generating at least one transaction recommendation for the customer based on the transaction model.
    Type: Application
    Filed: January 28, 2019
    Publication date: July 30, 2020
    Applicant: CAPITAL ONE SERVICES, LLC
    Inventors: William Carroll, Abdelkader Benkreira, Michael Mossoba, Joshua Edwards
  • Publication number: 20200242586
    Abstract: An apparatus is disclosed herein. The apparatus includes a first liner, a second liner, one or more fastening components, and one or more prongs. The one or more fastening components couples the first liner to the second liner, defining an opening between. The one or more prongs are positionable between a closed position within the opening and an open position exterior to the opening. The one or more prongs include a payment prong. The payment prong includes a body free, a payment chip receptacle, and a payment chip. The body is free from any personal identification information. The payment chip receptacle is attached to the body. The payment chip is positioned in the payment chip receptacle. The payment chip is removable therefrom.
    Type: Application
    Filed: October 8, 2019
    Publication date: July 30, 2020
    Applicant: Capital One Services, LLC
    Inventors: Abdelkader M'Hamed Benkreira, Joshua Edwards, Michael Mossoba
  • Patent number: 10726850
    Abstract: The present disclosure describes systems and methods of fraud protection. A listening device may monitor ambient sound and detect one or more triggering sound patterns. The listening device may record the one or more triggering sound patterns and record a person's voice, and send the recordings to a server, wherein the server is configured to calculate a confidence level of fraud based on the one or more triggering sound patterns and the recording of the person's voice using a speech pattern model of the person, and to output an alert if the confidence level of fraud is greater than a threshold value.
    Type: Grant
    Filed: July 2, 2019
    Date of Patent: July 28, 2020
    Assignee: Capital One Services, LLC
    Inventors: Michael Mossoba, Joshua Edwards, Sarah Cunningham, Mark Rothbaum
  • Publication number: 20200234300
    Abstract: Techniques to dynamic create valid credit cards are described. An apparatus, a computer-implemented method, and a computer-readable storage medium may implement such techniques and process virtual authorization data for authorizing a credit card to access a financial account, wherein the virtual authorization data comprises a representation of the financial account; activate the credit card using the virtual authorization data, the credit card having an integrated circuit configured for secure execution of transactions against the financial account; and store the virtual authorization data onto the integrated circuit of the credit card. Other embodiments are described and claimed.
    Type: Application
    Filed: January 18, 2019
    Publication date: July 23, 2020
    Applicant: Capital One Services, LLC
    Inventors: Adam VUKICH, Abdelkader M'Hamed BENKREIRA, Joshua EDWARDS
  • Publication number: 20200228521
    Abstract: A server device receives, from a user device, a session initiation request and information identifying a location of the user device, and receives, from a monitoring device that is separate from the user device, an authentication request and information identifying a location of the monitoring device. The server device processes the session initiation request and the authentication request to authenticate a user of the user device, and determines, based on the location of the user device and the location of the monitoring device, that the user device and the monitoring device are collocated. The server device creates, after authenticating the user of the user device and determining that user device and the monitoring device are collocated, a session token, and sends the session token to the user device to enable the user device to access at least one resource of the server device.
    Type: Application
    Filed: August 7, 2019
    Publication date: July 16, 2020
    Inventors: Joshua EDWARDS, Adam VUKICH, Abdelkadar M'Hamed BENKREIRA
  • Publication number: 20200226359
    Abstract: Methods and systems for generating electronic signatures are disclosed. In some embodiments, the method includes: storing pixel features of a signing device; capturing, via an imaging device, a plurality of image frames including the pixel features of the signing device; identifying in the plurality of image frames, by a processor, first pixels matching the stored pixel features of the signing device; generating, by the processor, a first image including the identified pixels; and connecting, by the processor, the identified pixels to form at least one line drawing representing a signature.
    Type: Application
    Filed: March 30, 2020
    Publication date: July 16, 2020
    Applicant: Capital One Services, LLC
    Inventors: Joshua EDWARDS, Michael MOSSOBA
  • Publication number: 20200228654
    Abstract: A device receives, from a user device, a communication request that includes information identifying a user of the user device, an organization, and at least one reason for the communication request. The device determines, based on the communication request, information concerning the user, a telephone number associated with the organization, and a menu of an interactive voice response (IVR) system device associated with the telephone number. The device communicates, based on the information concerning the user, the menu of the IVR system device, and the at least one reason for the communication request, with the IVR system device via a communication session initiated based on the telephone number. The device determines, based on communicating with the IVR system device, a time that the user is to interact with the IVR system device via the communication session, and causes the user device to join the communication session at the time.
    Type: Application
    Filed: September 20, 2019
    Publication date: July 16, 2020
    Inventors: Michael MOSSOBA, Joshua EDWARDS, Abdelkadar M'Hamed BENKREIRA, Alexandra COLEVAS
  • Publication number: 20200219105
    Abstract: A device may obtain a notification that a transaction occurred, where the transaction is associated with a financial account of a user, and a merchant. The device may determine that the merchant is associated with providing confirmation messages for transactions, and may process, based on determining that the merchant is associated with providing confirmation messages, one or more messages in a messaging account associated with the user to determine whether the messaging account includes a confirmation message associated with the transaction. The device may determine that the messaging account does not include any confirmation message associated with the transaction, may determine a likelihood that the transaction was unauthorized based on the messaging account not including a confirmation message, and may perform an action associated with the financial account of the user based on the likelihood that the transaction was unauthorized.
    Type: Application
    Filed: January 7, 2019
    Publication date: July 9, 2020
    Inventors: Michael Mossoba, Joshua Edwards, Abdelkadar M'Hamed Benkreira
  • Publication number: 20200219157
    Abstract: A method may include receiving activity data associated with a user, wherein the activity data relates to online activity involving a product type, identifying the product type associated with the activity data, and predicting, based on the activity data, that the user is likely to purchase a product of the product type. The method may include generating, based on predicting that the user is likely interested in purchasing the product of the product type, an annotation to indicate that a potential transaction to purchase the product is forthcoming, and storing the annotation in a profile associated with an account of the user. The method may include detecting a transaction to purchase the product, wherein the transaction involves a payment from the account, and performing an action associated with a fraud analysis of the transaction based on the annotation.
    Type: Application
    Filed: December 30, 2019
    Publication date: July 9, 2020
    Inventors: Michael Mossoba, Joshua Edwards, Abdelkadar M'Hamed Benkreira
  • Publication number: 20200216240
    Abstract: A storage container can include at least one movement sensor in or on a frame of the storage container and at least one movement sensor in or on a door of the storage container. A processor can compare outputs of the movement sensors to determine whether the door is open.
    Type: Application
    Filed: December 9, 2019
    Publication date: July 9, 2020
    Inventors: James McBride, Hans Rodrigues de Miranda, Jason Pedersen, Terry Mosier, Bryan Edward Pavlovic, Joshua Jacque Edberg
  • Publication number: 20200219087
    Abstract: In one aspect, the present disclosure relates to a payment card amplification device comprising a card reader, an amplifier, an antenna, and a power supply. The card reader is configured to read payment card information from a payment card and generate an output signal comprising the payment card information. The amplifier is coupled to receive the card reader output signal and configured to generate an amplified signal comprising the payment card information. The antenna is coupled to receive the amplified signal and transmit the payment card information, wherein the transmitted payment card information can be read by a payment terminal. The power supply is coupled to a power source and configured provide power to the card reader and the amplifier.
    Type: Application
    Filed: October 10, 2019
    Publication date: July 9, 2020
    Applicant: Capital One Services, LLC
    Inventors: Joshua Edwards, Michael Mossoba, Abdelkader M'Hamed Benkreira, Daniel John Marsch
  • Patent number: 10708260
    Abstract: Embodiments disclosed herein generally related to a system and method for assessing a fraud risk. In one embodiment, a method for assessing a fraud risk is disclosed herein. A web browser extension executing on the computing device identifies an account associated with the computing device. The web browser extension detects that the computing device navigated to a web page hosted by a third party server. The web browser extension determines that the third party server prompted the computing device to opt into two-factor authentication functionality. The web browser extension determines that the computing device did not opt into the two-factor authentication functionality. The web browser extension prompts, via an application programming interface (API), an organization computing system to update a fraud metric associated with the account.
    Type: Grant
    Filed: December 18, 2018
    Date of Patent: July 7, 2020
    Assignee: Capital One Services, LLC
    Inventors: Michael Mossoba, Joshua Edwards, Jason Ji, Ljubica Chatman, Carlos Eduardo Rodriguez
  • Patent number: 10708278
    Abstract: Disclosed herein are system, method, and device embodiments for implementing location identification in multi-factor authentication (MFA). In an example embodiment, a user service may present a geographic map based on a MFA process, and receive an authentication attempt including a geographic indicator and interaction information. Further, the system may determine whether the authentication attempt was made by a human based at least in part on the interaction information, determine whether the geographic indicator matches an expected response, and send, to an electronic device, an authentication result indicating whether geographic information was determined to be selected by a human and the geographic indicator was determined to match the expected response.
    Type: Grant
    Filed: September 9, 2019
    Date of Patent: July 7, 2020
    Assignee: Capital One Services, LLC
    Inventors: Lukiih Cuan, Eric Loucks, Joshua Edwards
  • Publication number: 20200211285
    Abstract: A food storage system is disclosed. The can system comprises an appliance having a cabinet defining an interior, the interior comprising at least one of a shelf, compartment, or drawer configured to store at least one food item, a vision system comprising at least one imager configured to record image data related to the at least one food item stored within the interior, and a controller in communication with the vision system. The controller can be operable to generate an augmented reality representation of the interior.
    Type: Application
    Filed: December 31, 2018
    Publication date: July 2, 2020
    Applicant: WHIRLPOOL CORPORATION
    Inventors: Joshua George Abdoo, Matthew P. Ebrom, Neomar Giacomini, Donald J. Gilmore, Brian N. Radford, Aaron Edward Showers, Collin Andrew Stipe
  • Publication number: 20200211196
    Abstract: A method and system for segmenting a plurality of images. The method comprises the steps of segmenting the image through a novel clustering technique that is, generating a composite depth map including temporally stable segments of the image as well as segments in subsequent images that have changed. These changes may be determined by determining one or more differences between the temporally stable depth map and segments included in one or more subsequent frames. Thereafter, the portions of the one or more subsequent frames that include segments including changes from their corresponding segments in the temporally stable depth map are processed and are combined with the segments from the temporally stable depth map to compute their associated disparities in one or more subsequent frames. The images may include a pair of stereo images acquired through a stereo camera system at a substantially similar time.
    Type: Application
    Filed: March 8, 2020
    Publication date: July 2, 2020
    Inventors: Tarek El Dokor, Joshua King, Jordan Cluster, James Edward Holmes