Matching And Retrieving Stored Caller Id Information From A Database Patents (Class 379/142.06)
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Patent number: 9866684Abstract: A process for real-time data exchange allows for sharing data, including metadata such as user data and phone data, between multiple handsets so that handsets may automatically display such data upon initiation or establishment of a telephone call, and in some arrangements throughout the life of the call. In this way, the need for subsequent data transmissions is reduced or eliminated, making bandwidth usage more efficient and conserving battery power.Type: GrantFiled: February 16, 2015Date of Patent: January 9, 2018Assignee: Microsoft Technology Licensing, LLCInventors: Jason Eilts, Alvin Chardon, Ben Greenier
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Patent number: 9830360Abstract: The present technology is directed to systems and methods for determining content of interest by determining the occurrence of fast-rising features (for example, URL, fingerprint, etc.) in posts or comments provided by users within an online community, for example, a social network. The systems and methods obtain user-generated content from an online community and determine signals based on the user-generated content to calculate a frequency of the signals as they post or occur in a pre-defined time bucket or window. A first derivative difference of the frequency and a second derivative difference of the frequency is calculated based on formulating consecutive time buckets or “dynamic windows” to determine if one or more of the frequency, the first derivative difference, and the second derivative difference satisfies one or more pre-defined thresholds. The user-generated content is prioritized based on whether it satisfies the one or more pre-defined thresholds.Type: GrantFiled: March 12, 2013Date of Patent: November 28, 2017Assignee: Google LLCInventors: Dharmeshkumar Mokani, Madhukar Thakur
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Patent number: 9800537Abstract: Methods and systems directed to assigning individual messages and call log data into an aggregated conversation thread on both client and server devices for a user interface having a conversations view including all the communications a given users has with his or her contacts across multiple communication means and protocols. Messages between a user and a particular contact are threaded together, regardless of their format or protocol in order to provide the user with a quick history of all communications with his or her contacts.Type: GrantFiled: May 20, 2016Date of Patent: October 24, 2017Assignee: Facebook, Inc.Inventors: Mohit Talwar, Miladin Pavlicic, Siddharth Murlidhar
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Patent number: 9797738Abstract: A navigation system and method are described. A destination may be determined for a user. A starting location may be determined for the user using data obtained via a mobile device of the user. The user may be enabled to establish a route from the starting location to the destination using the mobile device. Route information that details the established route may be stored in a database for subsequent display to other users. In some embodiments, a value total for each user may be stored, and value may be added to the user's value total in response to the user establishing the route from the starting location to the destination.Type: GrantFiled: June 30, 2016Date of Patent: October 24, 2017Assignee: LinkedIn CorporationInventor: Jonathan Redfern
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Patent number: 9692865Abstract: A mobile terminal including a wireless communication unit configured to provide wireless communication, a display, and a controller configured to, activate a mode for voice recognition in response to a touch input to a soft button displayed on the display or to a hard button on the mobile terminal, receive a first voice input associated with a phone call relating operation of the mobile terminal, display an indicator on the display indicating the voice input is being recognized by the mobile terminal, analyze the context of a voice command in the voice input, execute the call relating operation only if there is a single contact in a phonebook that matches the voice command in the first voice input, if there is no single contact that matches the voice command of the received voice input, display a plurality of candidates that is analyzed based on the voice command, receive a second input according to a plurality of candidates, and execute the call relating operation based on the second input.Type: GrantFiled: September 30, 2016Date of Patent: June 27, 2017Assignee: LG ELECTRONICS INC.Inventors: Jong-Keun Youn, Dae-Sung Jung, Jae-Hoon Yu, Tae-Jun Kim, Jae-Min Joh, Jae-Do Kwak, Jong-Ho Shin
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Patent number: 9674048Abstract: Systems, methods, and apparatuses for efficient infrastructure service discovery with security are disclosed. In one aspect, systems and methods for advertising services available via an access point without requiring a device to connect for discovery are described. This may allow devices to determine, prior to establishing a connection with an access point, whether a desired service is offered. Further description of publication rules is provided. Service providers can use the publication rules to identify service information which may be discovered by devices based on device authentication status or other factors to allow controlled, secure discovery of the service information.Type: GrantFiled: January 21, 2014Date of Patent: June 6, 2017Assignee: QUALCOMM IncorporatedInventors: George Cherian, Santosh Paul Abraham
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Patent number: 9668123Abstract: An image is saved to a contact record or set as a home screen directly from a camera application of a portable electronic device. The method includes: capturing an image using a camera that is integrated into the portable electronic device, selecting at least a portion of the image, selecting a contact record from an address book application or selecting a set as home screen option.Type: GrantFiled: May 13, 2016Date of Patent: May 30, 2017Assignee: BLACKBERRY LIMITEDInventors: Matthew Richard Lee, David Noel Vanden Heuvel, Engin Akyurekli
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Patent number: 9609126Abstract: A system and method includes one or more processors one or more processors coupled to a memory. The one or more processors may execute instructions from the memory to perform the steps including receiving an audio communications request from a first user device of a user, identifying a second user device of the user in response to receiving the audio communications request, providing a suggestion that the user use the second user device with the system, receiving a response from the user responding to the suggestion, establishing a communication channel with the second user device, and providing content associated with the audio communications request to the second user device.Type: GrantFiled: May 11, 2015Date of Patent: March 28, 2017Assignee: PayPal, Inc.Inventors: Billy Runyan, Liang Xi, Rahul Nair
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Patent number: 9609122Abstract: A telephone number corresponding to an incoming telephone call may be utilized to obtain information associated with the incoming call. If it is determined that the telephone number does not match records stored on the device on which the call is received, a request may be sent from the receiving device to an external device to obtain information associated with the incoming call. The request may be directed to a remote contacts application, another device listed in a data store of the receiving device, or to the calling device itself. When a response is received, the information may be displayed or otherwise utilized by the receiving device.Type: GrantFiled: September 25, 2015Date of Patent: March 28, 2017Assignee: Apple Inc.Inventors: Swapnil Dave, Devrim Varoglu
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Patent number: 9602870Abstract: The present invention discloses methods for detecting, indexing, and comparing video signals from a video display in a background scene using a camera-enabled device. Methods include the steps of: pointing a camera-enabled (CEN) device at a video-signal surface; detecting a location of the video-signal surface in the background scene on the CEN device; and extracting at least one frame from the detected video-signal surface. Preferably, the method further includes the steps of: obtaining at least one image from at least one extracted frame; computing at least one compact signature from at least one image; comparing at least one compact signature with at least one stored compact signature in a database; and determining whether at least one match was found between at least one compact signature and at least one stored compact signature.Type: GrantFiled: April 1, 2012Date of Patent: March 21, 2017Assignee: TvTak Ltd.Inventors: David Amselem, Yuval Hava, Adi Shavit, Dana Shavit
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Patent number: 9584991Abstract: The present invention relates generally to a system and method of communicating cryptic text, i.e. private messages and accessing social networks using coded messages, wherein the system and method comprises activating privacy controls for intercepting electronic transmissions for controlling the display of the electronic transmissions on a mobile device; the determining of the presence of an indicator tag for incoming and/or outgoing decoded messages identifying messages for which there is a corresponding cryptic text; and for converting the at least one decoded message into cryptic text for displaying on the display, wherein the user may interact with the cryptic text via at least one icon, which are embedded with code configured to enable different user interactions with the cryptic text, wherein the embedded code may be executed by dragging the at least one icon to a code execution area of the display.Type: GrantFiled: June 19, 2015Date of Patent: February 28, 2017Inventor: Isaac S. Daniel
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Patent number: 9560205Abstract: Methods and apparatus for providing voicemail services to callers of wireless devices may include providing customized outgoing messages to callers based upon the caller's identification. A subscriber to the voicemail service may select one or more contacts associated with the subscriber to receive a customized outgoing message while the remaining callers receive a general outgoing message. The methods and apparatus may further include distributing voicemail messages from a subscriber's voicemail accounts to one or more social networking sites. The subscriber to the voicemail services may share one or more received voicemail messages via one or more social networking accounts associated with the subscriber.Type: GrantFiled: March 23, 2015Date of Patent: January 31, 2017Assignee: QUALCOMM IncorporatedInventors: Mark Williams Jacobstein, Jacob Guedalia, Isaac David Guedalia
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Patent number: 9551774Abstract: A method to be executed by a user terminal for searching for locations of one or more wireless devices that are located within an area in which the one or more wireless devices can wirelessly communicate with the user terminal, wherein each of the one or more wireless devices periodically transmits a beacon signal. The method includes detecting a number of the one or more wireless devices that are located within the area based on the beacon signals; determining a transmission period for transmitting the beacon signals depending on the number of the one or more wireless devices; and instructing the one or more wireless devices that are located within the area to transmit the beacon signals in accordance with the determined transmission period.Type: GrantFiled: April 8, 2014Date of Patent: January 24, 2017Assignee: NTT DOCOMO, INC.Inventors: Masanori Ishida, Shigeru Sekiguchi, Kouki Hayashi, Shin Nakamatsu, Ryuutarou Hosoi
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Patent number: 9544375Abstract: A technique for performing signaling conversion between an HTTP stateful session and an SIP dialog is described. In a method realization of this technique, an HTTP request message including HTTP state information is received from an HTTP enabled entity. In response to receipt of the HTTP request message, an SIP message belonging to an SIP dialog is created. In further steps, the first SIP message is sent to an SIP enabled entity, and a mapping between the HTTP state information and the SIP dialog is established.Type: GrantFiled: February 24, 2015Date of Patent: January 10, 2017Assignee: Telefonaktiebolaget L M Ericsson (publ)Inventors: Ioannis Fikouras, Roman Levenshteyn, Nikolaos Albertos Fikouras
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Patent number: 9521229Abstract: A mobile terminal and methods are disclosed. A storage module stores at least first contact information including a first phone number and second contact information including a second phone number. A control module causes the display module to display a first image associated with the first phone number and a second image not associated with the phone number stored in the storage module, makes a call at the first phone number, if a first operation for selecting the first image is accepted, causes the display module to display at least the second contact information, if a second operation for selecting the second image is accepted, and causes the display module to display a third image associated with the second phone number instead of the second image, if a third operation for selecting the second contact information is accepted.Type: GrantFiled: March 26, 2015Date of Patent: December 13, 2016Assignee: KYOCERA CORPORATIONInventors: Toshihiro Kamii, Hideo Okumura
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Patent number: 9509831Abstract: A wireless communications device includes a memory adapted to maintain profiles relating to user contacts, an output device operable to emit audible notifications responsive to incoming communications, at least one input device operable to receive a user selection of a silent notification mode of the device and a user selection of a silent mode disabled setting associated with the profiles and a processor coupled to the memory, the output device and the at least one input device. When the device is in the silent notification mode, the processor is configured to prevent the output device from emitting audible notifications responsive to incoming communications from the user contacts having profiles without the silent mode disabled and to cause the output device to emit audible notifications responsive to incoming communications from the user contacts having profiles with the silent mode disabled.Type: GrantFiled: February 19, 2016Date of Patent: November 29, 2016Inventor: Lawrence R Youst
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Patent number: 9420063Abstract: The method and system relate to prioritizing access and shaping traffic to the SIM such that the requests to the SIM that pertain to registering the wireless mobile device on a network are given a higher priority than other requests to the SIM. The higher priority requests that relate to registering the mobile device on a network may be processed by the SIM prior to at least one other request that is not related to registering the mobile device on the network.Type: GrantFiled: October 20, 2015Date of Patent: August 16, 2016Assignee: QUALCOMM IncorporatedInventors: Michele Berionne, Vivek Shankar, K. Shreyas Hegde, J. Alfredo Ruvalcaba
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Patent number: 9344548Abstract: An image is saved to a contact record or set as a home screen directly from a camera application of a portable electronic device. The method includes: capturing an image using a camera that is integrated into the portable electronic device, selecting at least a portion of the image, selecting a contact record from an address book application or selecting a set as home screen option.Type: GrantFiled: December 28, 2006Date of Patent: May 17, 2016Assignee: BLACKBERRY LIMITEDInventors: Matthew Lee, David Noel Vanden Heuvel, Engin Akyurekli
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Patent number: 9338292Abstract: A system and method for a selective ring silencer that prevents people from having to listen to the telephone ring on and on with nuisance calls. The ringer silencer can be: (1) discretely constructed from a telephone, (2) part of a telecommunication device, or (3) part of a central telephone network construction. A receiver demodulates an incoming call. Control logic reads at least a portion of the called identification (CID) data and determines an action based on the reading. A switch in communication with the control logic is actuated to a first state that allows the communication data to be output from the ring silencer, and a second state that blocks the communication data from being output from the ring silencer to a user's communication device. The control logic blocks toll-free area codes originated calls from ringing a user's telephone, optionally forwarding the call to a voice mail module.Type: GrantFiled: September 2, 2015Date of Patent: May 10, 2016Inventor: Steve Cha
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Patent number: 9307078Abstract: The risk that an incoming emergency call is a prank call is presented in real-time to the called party, in the form of, e.g., an index of suspicion. An index of suspicion aggregation server quantifies, qualifies, and aggregates risks, suspicions, and/or threats relevant to a call center to formulate a scale of suspicion. Metrics are acquired (e.g., calling device location information, device configuration information, caller information, etc.) relevant to each communications request made to a call center and uses acquired metrics to rate communications requests based on a known scale of suspicion. Once a suspicion rating is determined for a communications request, the communications request is routed to a relevant call-taker terminal, as is the index of suspicion for that incoming call. Real time presentation of the index of suspicion enables call-takers to make better call-handling decisions based on risk analysis and historical call data associated with a given caller.Type: GrantFiled: February 10, 2015Date of Patent: April 5, 2016Assignee: TeleCommunication Systems, Inc.Inventors: Robert Ehrlich, Donald L. Mitchell, Roger S. Marshall, Gordon John Hines
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Patent number: 9300617Abstract: A number of unread messages having a time of reception within a time interval can be determined. A number of read messages having a time of reception within the time interval can also be determined. A number of unseen messages may also be determined. A graphical indicator can be output to represent the number of unread messages relative to the number of received messages. The graphical indicator can show a proportion of the number of unread messages to a total number of messages received within the time interval and can also show a proportion of the number of read messages to the total number. The graphical indicator may further show a proportion of the number of unseen messages to the total number of messages. A group of message indicators of unseen messages can be displayed as separated from message indicators of other messages by a gap.Type: GrantFiled: May 17, 2013Date of Patent: March 29, 2016Assignee: BLACKBERRY LIMITEDInventors: Svante Magnus Ulfstand Hallerström Sjöstedt, Marcus Eriksson
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Patent number: 9277060Abstract: In one embodiment, a method including: receiving an incoming telephone call, which a user can choose to answer or leave unanswered; accessing one or more logs that associate data with identifiers to obtain log data associated with an identifier included in the incoming telephone call; creating a user alert for the incoming telephone call that includes displaying information based on the obtained log data; and updating the data associated with the included identifier in one or more logs.Type: GrantFiled: June 23, 2006Date of Patent: March 1, 2016Assignee: Nokia Technologies OyInventor: Apaar Tuli
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Patent number: 9264867Abstract: According to one embodiment, a method for determining a name associated with an incoming phone call includes receiving an incoming phone call on a mobile phone device, determining a phone number from which the incoming phone call originated, outputting the originating phone number on the mobile phone device, accessing a remote site for determining a name associated with the originating phone number, and outputting the name associated with the originating phone number on the mobile phone device. In another embodiment, a method includes receiving a phone number from a mobile phone device at least in part via a wireless link, determining a name associated with the phone number, and sending the name associated with the phone number to the mobile phone device at least in part via a wireless link. Other methods, systems, and computer program products for determining a name associated with an incoming phone call are also described.Type: GrantFiled: January 29, 2010Date of Patent: February 16, 2016Inventor: Dominic M. Kotab
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Patent number: 9203959Abstract: A communication terminal apparatus includes a memory, and a processor coupled to the memory, configured to when an incoming-call notice is received, determine whether or not, among calls that have been initiated and that have failed to be answered, a call for which a number of a call reception destination matches a number of a call initiation source included in the incoming-call notice and for which a time related to initiation of the call and a time related to the incoming-call notice have a given relationship therebetween has been initiated, and when the call has been initiated, cause the communication terminal apparatus or a communication terminal apparatus that is the call reception destination to output information indicating suppression of initiation of a call.Type: GrantFiled: April 11, 2014Date of Patent: December 1, 2015Assignee: FUJITSU LIMITEDInventor: Yue Zhang
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Patent number: 9203967Abstract: A system and a method for processing calls. The system comprises a database including: a plurality of telephony identifiers; and for each telephony identifier, information regarding a group of persons that is associated with the telephony identifier, each person of the group of persons being reachable by placing a call to the telephony identifier, the information comprising, for each person of the group of persons, information related to processing of calls involving the person. The system also comprises a processing element having access to the database and being operative for: determining that a given call involves a particular person of the group of persons that is associated with a given one of the telephony identifiers; and processing the given call based on the information related to processing of calls involving the particular person.Type: GrantFiled: March 17, 2014Date of Patent: December 1, 2015Assignee: BCE Inc.Inventors: David William Clark, Eric John Wolf, Yannick Lessard, Danica Rogers, Nathan Gerald Archer, Jonathan Allan Arsenault, Luan Cao Tuong Nguyen
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Patent number: 9191423Abstract: Facilitating Voice over Internet Protocol (VoIP) phone calls where at least a portion of the phone call relies upon signaling exchanged as part of a Session Initiated Protocol (SIP) session conducted through a SIP Private Branch Exchange (SIP-PBX) is contemplated. Caller-ID and/or security measures may be implemented to enable caller-ID when the SIP-PBX is untrusted.Type: GrantFiled: June 5, 2015Date of Patent: November 17, 2015Assignee: Cable Television Laboratories, Inc.Inventors: David Hancock, Sumanth Channabasappa
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Patent number: 9178988Abstract: A user device may identify a received a signal indicating an incoming call; determine that another user device has answered the call; generate call log information that indicates that the other user device has answered the call; and store or output the generated call log information. Additionally, or alternatively, a set of user devices may receive a ring signal indicating an incoming call; a particular user device, in the set of user devices, may answer the call; and another user device, in the set of user devices, may store a unified call log. The unified call log may indicate that the particular user device answered the call, and may further indicate that the other user device did not miss the call.Type: GrantFiled: January 31, 2014Date of Patent: November 3, 2015Assignee: Verizon Patent and Licensing Inc.Inventors: Rezwanul Azim, Rafael A. Gaviria, Gowtham Javaregowda, James J. Ni, Robert A. Sartini, Paul T. Schultz, Wenbo Su, Elliot G. Eichen
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Patent number: 9143611Abstract: A method and system of routing telephone calls from a calling party to a called party including placing a call to a called party, accessing context information associated with the called party, permitting the calling party to opt to continue with the call or terminate the call based on the accessed context information, wherein continuing with the call comprises connecting the call to the called party or selecting a redirection option with the call.Type: GrantFiled: September 30, 2008Date of Patent: September 22, 2015Assignee: International Business Machines CorporationInventors: John B. Hartley, Jessie Yu
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Patent number: 9137382Abstract: Audible alerts are suppressed for subsequent calls from a calling address. An initial audible alert is processed for an initial call from the calling address. Subsequent audible alerts from the same calling address are suppressed, such that subsequent calls from the calling address may fail to alert. Visual alerts may still be processed.Type: GrantFiled: December 17, 2013Date of Patent: September 15, 2015Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.Inventor: Edward M. Silver
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Patent number: 9125033Abstract: A method, system, and computer readable medium comprising instructions for providing Internet protocol enabled information delivery are provided. Information from a calling party is received at an Internet protocol enabled device. A lookup of information relating to the calling party is performed in a database via an Internet protocol connection. A message is received from the database comprising information relating to the calling party.Type: GrantFiled: July 11, 2013Date of Patent: September 1, 2015Assignee: ACCUDATA TECHNOLOGIES, INC.Inventors: Monica Rose Martino, Taylor Cleghorn
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Patent number: 9125035Abstract: A caller may initiate a phone call to a device. A call preview system may send a preview message in conjunction with the phone call. The preview message may contain preview information that identifies the caller. The call preview system may use a text or media messaging service to send the preview message. Callers can manage their own preview information relieving each user from continuously updating contact information in personal contact directories. The call preview system may use different schemes for initiating phone calls. In one example, the call preview system may initiate or forward phone calls in conjunction with sending the preview message. In another example, the call preview system may delay calling a phone number or delay forwarding the phone call until a message is received acknowledging the preview message or accepting the phone call.Type: GrantFiled: July 31, 2014Date of Patent: September 1, 2015Assignee: RingCentral, Inc.Inventor: Vlad Vendrow
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Patent number: 9106743Abstract: A system, method, and computer readable medium for providing additional information to called parties comprises receiving a call from a calling party, performing a lookup of information associated with the calling party in a database, receiving the information from the database, and forwarding the information to a called party. The system comprises at least one device for receiving a call from a calling party, and at least one database for storing information associated with the calling party, wherein the at least one device is operable to perform a lookup of information associated with the calling party in a database, receive the information from the database, and forward the information to a called party.Type: GrantFiled: December 20, 2013Date of Patent: August 11, 2015Assignee: ACCUDATA TECHNOLOGIES, INC.Inventors: James N. White, Monica Rose Martino, M. Gregory Smith
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Patent number: 9065920Abstract: A control circuit determines a contact number as corresponds to an incoming call, accesses a contacts list to identify at least one contact identifier as corresponds to that contact number, and then makes a corresponding decision and/or takes a corresponding action regarding the display of more than one contact identifier as corresponds to the contact number and/or a numeric representation of how many contact identifiers correspond to the contact number. This can comprise simultaneously displaying at least two contact identifiers as correspond to the incoming contact number. These multiple identifiers can be displayed in a predetermined order. For example, earlier-entered contact identifiers may be presented ahead of later-entered contact identifiers. By another approach, the foregoing can comprise displaying only one of the candidate contact identifiers along with a numeric representation of how many contact identifiers correspond to the contact number.Type: GrantFiled: February 27, 2012Date of Patent: June 23, 2015Assignee: BlackBerry LimitedInventors: Erik Artur Greisson, Gregory Jason Fields
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Patent number: 9060002Abstract: Facilitating Voice over Internet Protocol (VoIP) phone calls where at least a portion of the phone call relies upon signaling exchanged as part of a Session Initiated Protocol (SIP) session conducted through a SIP Private Branch Exchange (SIP-PBX) is contemplated. Caller-ID and/or security measures may be implemented when to enable caller-ID when the SIP-PBX is untrusted.Type: GrantFiled: June 28, 2013Date of Patent: June 16, 2015Assignee: Cable Television Laboratories, Inc.Inventors: David Hancock, Sumanth Channabasappa
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Patent number: 9042534Abstract: A device may receive a request to enable service on a wireless network for a user device. The user device may be associated with a wired network. The device may request network provisioning information, associated with the wired network, identifying service activation parameters. The device may provision the wireless network based on the request for network provisioning associated with the wired network. The device may synchronize caller information to a first caller information device, associated with the wireless network, from a second caller information device, associated with the wired network. The caller information may include caller identification information. The device may enable the service for the user device on the wireless network based on provisioning the wireless network and synchronizing the caller information to the first caller information device from the second caller information device.Type: GrantFiled: June 30, 2014Date of Patent: May 26, 2015Assignee: Cellco PartnershipInventors: Bindu Balan, Nishit Oza
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Publication number: 20150139412Abstract: There is provided a monitoring system for monitoring incoming telephone calls, including telephone calls with different called numbers, the system comprising an electronic processor and an associated database containing caller details with corresponding telephone numbers and details regarding locations and/or people to visit with corresponding telephone numbers, the system being adapted to: detect the originating number of the caller and the called number to which the incoming call was made; to store the time, date and number of an incoming call the originating number of which has been detected and store data representing the number to which the incoming call was made; and to identify the location of the caller/person being visited by the caller corresponding to the detected called number by referring to the associated database, and to identify the identity of the caller corresponding to the originating number by referring to the associated database.Type: ApplicationFiled: November 14, 2014Publication date: May 21, 2015Inventors: Peter LONGMAN, Chris JACKSON
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Patent number: 9036798Abstract: There is described a provides a method for selecting a buddy with which a user wants to connect. The buddy having a buddy identification being listed in a pre-identified group of Internet-accessible destinations. The user using a user telephone means to which is associated identification information. The method comprises: initiating a call from the user telephone means to an Internet-enabled computing device, the call having associated thereto calling line identification (CLID) information; comparing the CLID information to the user telephone means identification information; validating the CLID information using the comparison upon positive validation, the user providing the buddy identification; consulting the pre-identified group of Internet-accessible destinations for a match between the buddy identification and one of the Internet-accessible destinations; and advising the user of a successful or unsuccessful match.Type: GrantFiled: March 12, 2012Date of Patent: May 19, 2015Assignee: Sabse Technologies, Inc.Inventor: Eric Reiher
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Patent number: 9037120Abstract: A system that automatically delivers telephony network services from a dual mode service technology platform to an external entity. The system includes a sensing component that detects the presence of a mobile handset registered on a cellular network, and registers the mobile handset with a wireless access network. Further, a provisioning component identifies calls to subscribers that are provisioned for the requested telephony network service. Once the calls are identified, the provisioning component extracts the requested data from the incoming calls and routes the data to an external entity for display.Type: GrantFiled: March 8, 2013Date of Patent: May 19, 2015Assignee: AT&T Mobility II LLCInventor: Thomas W. Bonner
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Publication number: 20150124949Abstract: Disclosed is a Centralized Caller Profile System and methods for routing and prioritizing calls. The disclosed systems and methods provide enhanced customer service by allowing multiple parties to update and share the same set of profile information from a centralized database. The disclosed systems and methods provide for faster, easier access to profile information, more efficient call routing, and the ability to prioritize callers in a caller queue.Type: ApplicationFiled: November 1, 2013Publication date: May 7, 2015Inventors: Ian James Roncoroni, Gianni Martire
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Patent number: 9014359Abstract: An analyzer resource receives call information about outbound phone calls from multiple phone numbers to target phone numbers in a phone network. The analyzer resource analyzes the call information to detect likely unwanted call activity. Based on the analyzing, the analyzer resource produces a list of phone numbers from which one or more entities originate unwanted calls to the subscribers in the phone network.Type: GrantFiled: January 11, 2013Date of Patent: April 21, 2015Assignee: Time Warner Cable Enterprises LLCInventors: Howard Leigh Pfeffer, Matthew John Cannon, Jeffrey James Lindsay
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Patent number: 9014356Abstract: A computer readable storage medium storing computer readable program code, the code configured to provide caller identification information to a called party when standard Caller ID cannot be provided. If standard caller ID information cannot be provided for a call, the call is interrupted by the present service and the calling party is prompted for audible caller identification information. In one embodiment, when the audible caller identification is provided, the call is presented to the called party with a distinctive ring at the called telephone station. In another embodiment, the calling party may enter a personal identification number (PIN) to bypass the requirement for audible caller identification information. In still another embodiment, when the PIN is entered, the call is presented with a distinctive ring at the called communication station. In still another embodiment, the called party may send the incoming call to a voice mail system.Type: GrantFiled: March 22, 2013Date of Patent: April 21, 2015Assignee: AT&T Intellectual Property I, L.P.Inventors: Teresa Farias Latter, John Wesley Moss, Thomas Joseph McBlain, James Thomas Maciejewski, Mary Louise Hardzinski
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Patent number: 9008291Abstract: Embodiments of the present invention include a caller identification system and method for identifying a caller with a partial phone number look-up table. The caller identification system comprises a database that stores received calls and can be personalized to include information specific to partial phone numbers. In one embodiment, the caller identification system disclosed can be integrated into a cellular phone. In this embodiment, an incoming call initiates a search in a database to retrieve information about the caller. If a match is found, the identity of the caller is displayed. When an exact match is not found, a search for a partial match is executed with wild card values and information about the partial match is displayed. Information for a partial match can be personalized or pre-programmed into the caller ID system such as the city associated with a particular area code or prefix.Type: GrantFiled: January 31, 2014Date of Patent: April 14, 2015Assignee: Google Inc.Inventor: Steve Lemke
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Patent number: 9008292Abstract: The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet Protocol connection based on an identifier of at least one of the calling party and the called party. The information comprises one or more audio files. The method then provides the audio announcement to a called party based on the audio files.Type: GrantFiled: June 26, 2014Date of Patent: April 14, 2015Assignee: I D You, LLCInventors: Monica Rose Martino, Kevin V. Nguyen, M. Gregory Smith
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Publication number: 20150098557Abstract: A Data Entry Confirmation System (DECS) is provided whereby a user with a communication device capable of communicating with the DECS is able to perform a pre-dialing operation based on contact information inputted onto the communication device and transmitted by said communication device to the DECS. Thus, the DECS is able to perform a reverse caller ID operation allowing a user to confirm identity of the party the user wishes to call prior to actually calling the party. The DECS uses the input contact information to retrieve corresponding contact information from one or more databases with which it is in communication and transmit said output contact information to the user device.Type: ApplicationFiled: September 22, 2014Publication date: April 9, 2015Inventor: Kent Srikanth Charugundla
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Publication number: 20150098558Abstract: A method and system for providing computer-network related information about a second party. First. the second party receives a telephone number of a first party. The second party's customer premises equipment (CPE) or elements in a telephone network then use the telephone number to index a database, which contains combinations of telephone numbers and computer-network addresses. Once the first party's computer-network address is retrieved, first-party-customized information present at the computer-network location specified by the computer-network address can be sent to and displayed on the second party's CPE. Also the first party's telephone number can be sent to an application in the computer network, causing the first-party-customized information to be automatically displayed on the second party's CPE.Type: ApplicationFiled: December 17, 2014Publication date: April 9, 2015Inventor: Arnold M. LUND
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Patent number: 9002333Abstract: A reputation system aids in the prevention of unwanted spam or malicious communications from being sent to a mobile device, such as a cell phone. A collaborative process is used to determine ratings for a collection of source identifications of the communications. The source identifications are caller identifications (IDs) of a corresponding voice or SMS communication. A collection of opinions is maintained regarding the caller IDs. The reputation system then uses a method of making automatic predictions about the caller IDs by collecting caller ID information from many users to populate the database of maintained opinions. As such, caller IDs of users who have sent spam or malicious messages can be blocked by using collaborative information from many users, as opposed to relying on individual users to block unwanted communications.Type: GrantFiled: August 11, 2008Date of Patent: April 7, 2015Assignee: Trend Micro Inc.Inventors: Ning Tong, Gang Chen
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Publication number: 20150078542Abstract: An indication of an incoming call may be received at a call control unit communicatively coupled to, and/or resident within, a telephone. The indication may include identification information for the incoming call. It may be determined whether additional information regarding a caller associated with the identification information exists, and if so, a first operation may be performed on the incoming call responsively to the additional information, otherwise, a second operation may be performed on the incoming call responsively to an absence of the additional information. The additional information my include a user-configurable list of desired callers (e.g., a whitelist) and/or undesired callers (e.g., a blacklist). The additional information may also include caller identification information and/or a spam score.Type: ApplicationFiled: November 24, 2014Publication date: March 19, 2015Inventor: Benjamin Sharpe
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Patent number: 8983047Abstract: The risk that an incoming emergency call is a prank call is presented in real-time to the called party, in the form of, e.g., an index of suspicion. An index of suspicion aggregation server quantifies, qualifies, and aggregates risks, suspicions, and/or threats relevant to a call center to formulate a scale of suspicion. Metrics are acquired (e.g., calling device location information, device configuration information, caller information, etc.) relevant to each communications request made to a call center and uses acquired metrics to rate communications requests based on a known scale of suspicion. Once a suspicion rating is determined for a communications request, the communications request is routed to a relevant call-taker terminal, as is the index of suspicion for that incoming call. Real time presentation of the index of suspicion enables call-takers to make better call-handling decisions based on risk analysis and historical call data associated with a given caller.Type: GrantFiled: March 20, 2014Date of Patent: March 17, 2015Assignee: TeleCommunication Systems, Inc.Inventors: Robert Ehrlich, Donald L. Mitchell, Roger S. Marshall, Gordon John Hines
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Publication number: 20150071423Abstract: A method and apparatus is presented for enabling an agent to assume the identity or persona of a called party and process calls directed to the called party. In one embodiment, methods, which enable an agent to assume the identity or persona of a called party, and process calls directed to the called party are considered a call center functions and may be implemented in a call center. A call is initiated to a called party. Initiating the call generates called party information. Using the called party information a server retrieves information associated with the called party and then forward the information associated with the called party to an agent. The call is then forwarded to the agent. As a result, the agent may use the information associated with the called party to assume the identity or persona of the called party when responding to the call.Type: ApplicationFiled: November 12, 2014Publication date: March 12, 2015Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Thaddeus Julius Kowalski
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Publication number: 20150071424Abstract: An automated method begins by receiving a list of numbers that have been de-activated by a carrier. Periodically, and for each number, a request is made to identify a current carrier for the number. If the current carrier matches the carrier that provided the de-activation information, the mobile number is considered to be in a first state, i.e., shut off and returned to a pool of numbers that are available to this same carrier. Upon a determination that the number is in the first state, the provider issues a request to any opt-in database to delete any express consent or other similar data associated with the number. If, however, the number does not match the carrier of deactivation, the number is considered to be in a second state, i.e., likely to have been ported by the same user to a new carrier. This state is logged in an audit trail.Type: ApplicationFiled: November 17, 2014Publication date: March 12, 2015Inventor: Michael N.B. Scully