Matching And Retrieving Stored Caller Id Information From A Database Patents (Class 379/142.06)
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Patent number: 8976948Abstract: A method, a communication device and a computer program product for displaying caller information are provided. In the present method, when the communication device is in a communication mode, a user interface of the communication mode is displayed, wherein the user interface comprises at least one on-screen button having caller information displaying function. Then, a selecting operation performed on one of the on-screen buttons by a user of the communication device is received, the caller information associated with a caller is retrieved according to the selected on-screen button, and the retrieved caller information is displayed. Thereby, in the present application, the user of the communication device can obtain information about the caller at the same time when the user is communicating with the caller, and accordingly communication is made more convenient.Type: GrantFiled: November 24, 2009Date of Patent: March 10, 2015Assignee: HTC CorporationInventor: Yuan-Mao Tsui
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Patent number: 8977249Abstract: A method in one embodiment includes receiving, by a mobile client device, an incoming call sent by a caller, a caller ID being associated with the incoming call. A node connected to a packet-based network is accessed to obtain information about the caller. Information about the caller is then received from the node by the mobile client device. This information is applied to a set of client rules that selects a specific ring tone from a plurality of ring tones stored on the mobile client device. Finally, the specific ring tone is generated on the mobile client device to announce the incoming call.Type: GrantFiled: June 11, 2008Date of Patent: March 10, 2015Assignee: Cisco Technology, Inc.Inventors: Shantanu Sarkar, Joseph Brian Burton
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Publication number: 20150055768Abstract: A system for providing additional information to called parties, the system comprises a base unit device for sending additional information to called parties, the base unit comprises a microprocessor, at least one Ethernet port, at least one telephone port, a first transceiver, and a first wireless antenna; and a display unit for receiving the additional information from the base unit device and displaying the additional information to the called parties, the display unit comprises a second transceiver, a liquid crystal display, a second wireless antenna, and a set of keys.Type: ApplicationFiled: November 3, 2014Publication date: February 26, 2015Inventors: James N. White, Monica Rose Martino, M. Gregory Smith, Thomas M. Buie
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Patent number: 8964951Abstract: The present invention is related to telecommunications, and in particular to systems and methods of using telecommunication services for user authentication. Account information is stored for a user, the account information including at least a first phone number associated with the user. A user order is received. A verification phone call is received from the user, the call including charge phone number information. The charge number information is compared to the first phone number to authenticate that the user is associated with the first phone number. Based at least in part on the comparison, the user order is selectively caused to be fulfilled.Type: GrantFiled: June 20, 2012Date of Patent: February 24, 2015Assignee: Callwave Communications, LLCInventors: David Brahm, David Trandal
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Patent number: 8953770Abstract: In one embodiment, a method is provided for returning missed phone calls. In this method, a missed phone call is detected and a phone number associated with the missed phone call is identified. A physical button located on an apparatus is assigned to the phone number. An indication that the missed phone call is associated with the physical button is initiated and after which, a single selection of the physical button is detected. A phone call to the phone number is then initiated in response to the detection of the single selection.Type: GrantFiled: February 6, 2012Date of Patent: February 10, 2015Assignee: Cisco Technology, Inc.Inventor: Pradeep Kumar K. A.
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Publication number: 20150036810Abstract: A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the calls he or she has received through a prompt on a telecommunication device. The user can choose to record a voice memo or text memo after each call. The memos are saved in connection with caller id information pertaining to the number from which the call was placed. When a user of the system receives a call from a number that has a memo saved in relation thereto, the user will be prompted to hear, and may listen to, the voice memo before answering the call. If the memo is in text form, the user can configure the system to provide various processing options. In one processing option, a text to speech audio presentation of the text of the memo is made available to permit the message to be heard over a telephone or networked audio capable PDA device.Type: ApplicationFiled: October 17, 2014Publication date: February 5, 2015Inventors: Mamoon Rashid, Sivakumaran SANMUGASUNTHARAM, Anton MENDOZA
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Publication number: 20150030145Abstract: A device may receive a request to enable service on a wireless network for a user device. The user device may be associated with a wired network. The device may request network provisioning information, associated with the wired network, identifying service activation parameters. The device may provision the wireless network based on the request for network provisioning associated with the wired network. The device may synchronize caller information to a first caller information device, associated with the wireless network, from a second caller information device, associated with the wired network. The caller information may include caller identification information. The device may enable the service for the user device on the wireless network based on provisioning the wireless network and synchronizing the caller information to the first caller information device from the second caller information device.Type: ApplicationFiled: June 30, 2014Publication date: January 29, 2015Inventors: Bindu BALAN, Nishit OZA
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Patent number: 8938223Abstract: Phone calls may be tagged with the importance or the context of the call to be displayed along with the caller ID information on the display of a receiving phone. The context information is thus made available even before the call is answered to aid the user in determining whether or not to answer the call or how long thereafter it would be appropriate to wait before the call is returned.Type: GrantFiled: December 20, 2012Date of Patent: January 20, 2015Assignee: Intel CorporationInventor: Sachin Ashtikar
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Patent number: 8930072Abstract: A system for managing a camera is comprises an input interface configured to detect a change in state; a processor configured to block transfer of data from an inward facing video camera; and an output interface configured to indicate that transfer of data is blocked.Type: GrantFiled: July 26, 2013Date of Patent: January 6, 2015Assignee: Lytx, Inc.Inventors: Daniel Lambert, John Van Nortwick, Michael Shirey
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Patent number: 8929930Abstract: A method for initiating a service including initiating a communication to a destination according to an address of the destination; detecting the address during initiating of the communication; determining whether the detected address is associated with a trigger function; and triggering a request for the service when the detected address is associated with a trigger function. The request for the service is separate from the communication.Type: GrantFiled: December 23, 2010Date of Patent: January 6, 2015Assignee: TechnoCom CorporationInventors: Mario Proietti, Daniel A. Lambert, Samuel Charles Knight, John Thomas Moring
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Patent number: 8923498Abstract: Systems and methods of recommending that two parties form a link on a social networking system use activities conducted by the first party on a telephony system and information contained in contact or link lists stored for the second party on the social networking system to determine if the two parties are likely acquainted. If a comparison of this information indicates that the parties are likely acquainted, or at least are acquainted with common third parties, a recommendation that they form a link on the social networking system is issued to one or both parties.Type: GrantFiled: September 23, 2011Date of Patent: December 30, 2014Assignee: Vonage Network, LLCInventors: Geoffrey Langos, Tzahi Efrati, Baruch Sterman
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Patent number: 8917841Abstract: A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound telephone calls with a selected call display number, storing a call record for each outbound call, and routing inbound telephone calls to a voicemail or interactive phone system if the inbound calling number is identifiable from the stored call records. The method comprises the steps of making outbound calls to survey phone numbers with the call display set to a local phone number, storing a call record with each outbound call, and routing inbound calls to a voicemail or interactive phone system if the inbound call number is identifiable from the stored call records.Type: GrantFiled: June 29, 2012Date of Patent: December 23, 2014Assignee: Advanis Inc.Inventor: Michael Williams
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Patent number: 8917842Abstract: A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the calls he or she has received through a prompt on a telecommunication device. The user can choose to record a voice memo or text memo after each call. The memos are saved in connection with caller id information pertaining to the number from which the call was placed. When a user of the system receives a call from a number that has a memo saved in relation thereto, the user will be prompted to hear, and may listen to, the voice memo before answering the call. If the memo is in text form, the user can configure the system to provide various processing options. In one processing option, a text to speech audio presentation of the text of the memo is made available to permit the message to be heard over a telephone or networked audio capable PDA device.Type: GrantFiled: November 28, 2012Date of Patent: December 23, 2014Inventors: Mamoon Rashid, Sivakumaran Sanmugasuntharam, Anton Mendoza
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Publication number: 20140355747Abstract: A communication apparatus includes a communication portion for communicating with an external device, a transmitter information acquiring portion for acquiring predetermined transmitter information for identifying the transmitter at a time of an incoming call of communication, a storage portion for storing a registered name in association with the transmitter information in advance, a registered name retrieval portion for, retrieving the registered name stored in the storage portion so as to be associated with the acquired transmitter information, a common part extraction portion for, in a case where a plurality of registered names are retrieved with respect to the acquired transmitter information when the registered name is retrieved by the registered name retrieval portion, extracting a common part among the plurality of registered names, and an output portion for outputting the common part of the registered names which is extracted by the common part extraction portion, in a predetermined system.Type: ApplicationFiled: March 31, 2014Publication date: December 4, 2014Applicant: SHARP KABUSHIKI KAISHAInventors: Sho KOBAYASHI, Hirotoshi OHKUBO
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Patent number: 8903056Abstract: Methods, systems, and products are disclosed for responding to a communication. The communication is received from a sender's address and is destined for a recipient's address. An audible message associated with the sender's address is retrieved. The audible message is sent to a server that stores messages associated with the sender.Type: GrantFiled: February 3, 2012Date of Patent: December 2, 2014Assignee: AT&T Intellectual Property I, L.P.Inventor: Darryl Moore
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Publication number: 20140348312Abstract: The present disclosure describes a system, method, and computer readable medium for providing information to a receiving party in a communications network. The method includes receiving a message from a sending party and performing a lookup of information relating to the sending party in a database via an Internet Protocol connection. The lookup is based on an identifier of at least one of the sending party and the receiving party. Subsequently, the information is provided to the receiving party based on the availability of the information in the database.Type: ApplicationFiled: August 13, 2014Publication date: November 27, 2014Inventors: Monica Rose Martino, Kevin V. Nguyen, M. Gregory Smith
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Publication number: 20140328478Abstract: A method and a system for identifying a prank call, a client, a server, and a storage medium, and the method includes: sending a questionable telephone number to a server through a network instant message by a client; receiving a query result on the questionable telephone number from the server; adding the questionable telephone number to a contact blacklist when the query result shows that the questionable telephone number is a malicious telephone number; and identifying whether an incoming call from the questionable telephone number is a prank call according to the contact blacklist when an incoming call from the questionable telephone number is received. The present disclosure allows for effective identification of prank calls.Type: ApplicationFiled: July 17, 2014Publication date: November 6, 2014Inventors: Yu CHEN, Jing HE, JR., Bin LI
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Patent number: 8873724Abstract: A method of providing originator information to an intended communications recipient during establishment of a communication session includes reading, at an originating communication terminal, originator information carried by a device located with the originating terminal, and including at least some of the originator information in at least one signal transmitted by the originating communication terminal during establishment of the communication session for transmission to a communication terminal associated with the intended communications recipient.Type: GrantFiled: May 18, 2012Date of Patent: October 28, 2014Assignee: Rockstar Consortium US LPInventor: Paul Martin
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Patent number: 8873727Abstract: A system and method for determining a correct international telephone number for a contact, based on the location of the user, the optional location of the contact and a set of rules representing the formats used in the two locations. The location information may be entered by the user or identified using the number and the set of rules. Once the location information is identified, the interface may determine the correct number to dial using the set of rules to produce a correct international telephone number. The correct telephone number may then be associated with the contact so that the correct telephone number is dialed upon receiving a user input to call the contact.Type: GrantFiled: December 7, 2012Date of Patent: October 28, 2014Assignee: Tribair Inc.Inventor: Eric Reiher
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Patent number: 8867716Abstract: A system and a method are disclosed for providing telephone number sharing services to subscribers over public switched telephone network or data network. The disclosed system maintains a bank of reusable caller identifiers (IDs). The system receives call details of a call from a subscriber of the system. The call details include a caller identifier (ID) preference of the subscriber and a called number corresponding to the called party. The system stores the call details in a database. The system determines whether the call from the subscriber is a first call to the called number. In response to the call being the first call to the called number, the system assigns a call ID from the bank of reusable caller IDs that satisfies the reusable caller ID preference of the subscriber, and connects the call to the called number along with the caller ID.Type: GrantFiled: March 17, 2014Date of Patent: October 21, 2014Assignee: MagicJack VocalTec., Ltd.Inventors: Daniel Borislow, Gregory Lynn Wood
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Publication number: 20140307861Abstract: The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet Protocol connection based on an identifier of at least one of the calling party and the called party. The information comprises one or more audio files. The method then provides the audio announcement to a called party based on the audio files.Type: ApplicationFiled: June 26, 2014Publication date: October 16, 2014Inventors: Monica Rose Martino, Kevin V. Nguyen, M. Gregory Smith
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Patent number: 8861694Abstract: The present invention is related to telecommunications, and in particular, to methods and systems for processing call signaling data. In an embodiment, a call processing system receives a first message from a switch while the switch is processing a call for a calling party, wherein the first message is initiated at least partly in response to a firing of a call event trigger configured within a switch. The first message includes call signaling information, including the calling party's phone number. The calling party's phone number is stored in the call processing system. A communication channel is established over a network between the call processing system and a computer associated with the called party. A message is transmitted to the networked computer, the message including the calling party's phone number, wherein the calling party's phone number is intended to be displayed on the networked computer associated with the called party.Type: GrantFiled: August 1, 2013Date of Patent: October 14, 2014Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David S. Trandal
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Patent number: 8861697Abstract: The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet Protocol connection based on an identifier of at least one of the calling party and the called party. The information comprises one or more audio files. The method then provides the audio announcement to a called party based on the audio files.Type: GrantFiled: August 29, 2013Date of Patent: October 14, 2014Assignee: I D You, LLCInventors: Monica Rose Martino, Kevin V. Nguyen, M. Gregory Smith
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Patent number: 8855274Abstract: Systems and methods for providing caller identification information are provided. A method of providing caller identification information may include receiving caller identification information associated with a first communication device at a video processing device via a wireless communication. The method may also include selecting a first display profile associated with the first communication device from a plurality of display profiles. The method may also include generating a display in accordance with the first display profile. The display may include data related to the caller identification information.Type: GrantFiled: April 18, 2007Date of Patent: October 7, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Bruce Barnes, Mark Gribble, Shadi Khoshaba, Wayne Heinmiller
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Patent number: 8848890Abstract: An embodiment of a method for routing an incoming call includes receiving an incoming call addressed to a single phone number associated with a plurality of users at a network routing device. The method further includes determining, by the network routing device, an incoming caller identifier associated with the incoming call and determining, by the network routing device whether the incoming caller identifier matches at least one caller identifier in a caller list associated with at least one particular user of the plurality of users. If the caller identifier matches a caller identifier in a caller list associated with the particular user, the incoming call is routed, by the network routing device, to at least one telephone associated with the particular user.Type: GrantFiled: August 13, 2008Date of Patent: September 30, 2014Assignee: CenturyLink Intellectual Property LLCInventors: Shekhar Gupta, Mike A. Roberts
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Patent number: 8848891Abstract: A method, system, and computer program product for providing caller identification services to an Internet Protocol-enabled device are provided. The method includes receiving a communication request from a caller device over a voice network, the communication request including a caller party number, mapping a called party number to an Internet Protocol-enabled device address of a called party, and sending the caller party number to the Internet Protocol-enabled device address corresponding to the called party number.Type: GrantFiled: July 9, 2012Date of Patent: September 30, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Jeffrey Cassanova, James Carlton Bedingfield, Sr., Li Zhang
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Publication number: 20140286484Abstract: The risk that an incoming emergency call is a prank call is presented in real-time to the called party, in the form of, e.g., an index of suspicion. An index of suspicion aggregation server quantifies, qualifies, and aggregates risks, suspicions, and/or threats relevant to a call center to formulate a scale of suspicion. Metrics are acquired (e.g., calling device location information, device configuration information, caller information, etc.) relevant to each communications request made to a call center and uses acquired metrics to rate communications requests based on a known scale of suspicion. Once a suspicion rating is determined for a communications request, the communications request is routed to a relevant call-taker terminal, as is the index of suspicion for that incoming call. Real time presentation of the index of suspicion enables call-takers to make better call-handling decisions based on risk analysis and historical call data associated with a given caller.Type: ApplicationFiled: March 20, 2014Publication date: September 25, 2014Applicant: TeleCommunication Systems, Inc.Inventors: Robert Ehrlich, Donald L. Mitchell, Roger S. Marshall, Gordon John Hines
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Publication number: 20140286483Abstract: Detailed information about a party can be provided during interparty communication. Data-capable mobile devices query at least a public database to retrieve information about a set of parties engaged in communication. The results of the database query are employed to provide detailed caller identification and detail functionality to telephones or communication devices not utilizing traditional landlines or commercial caller identification service. Storage can be included to include address book function, query caching, and user preferences. An interface can be provided to facilitate display of rich caller identification information. The interface can further update displayed information without user input, or provide user selection control to request more information on a selected portion of displayed information. These features can be applied to determine the information about a party that is either receiving a communication or initiating a communication.Type: ApplicationFiled: March 18, 2014Publication date: September 25, 2014Applicant: AT&T Intellectual Property I, L.P.Inventors: Carol Shifrin Gruchala, Wayne Robert Heinmiller, Dianna I Tiliks Kanne
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Patent number: 8830878Abstract: Techniques are described for better ensuring that calls or transmissions directed to a subscriber or endpoint to which a number was previously assigned are not received by a new subscriber or endpoint. According to one class of implementations, a telephony platform maintains a registry that associates a secondary identifier with each phone number that is currently assigned to a subscriber. The identifier may point to and/or include any of a variety of information that maps to the current subscriber. When a calling party initiates a call to an assigned number, an additional identifier is transmitted with the call routing information that corresponds to the entity or endpoint to which the call is directed. The telephony platform makes call routing decisions based on the correspondence of this information with the information maintained in the registry.Type: GrantFiled: March 31, 2014Date of Patent: September 9, 2014Assignee: RingCentral, Inc.Inventor: Christopher van Rensburg
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Patent number: 8831192Abstract: Telemarketer identity verification uses an application executing in a smartphone or tablet device. When a call is received, the application takes the number and attempts to verify whether it is associated with a known telemarketer. If so, the application queries the telemarketing service for additional data about the call. The service responds with additional details, for example, the subject of the intended call. The user is then provided an notification that an incoming call is being received. At this point, the user knows that the call is from a telemarketer, that the telemarketer has been verified, and the nature of the call. This information is then output to the user, e.g., visually, aurally, physically, or some combination thereof. The visual representation may include a “decline” button that may be selected by the user. If the call is declined, the client application may then notify the telemarketing service to that effect.Type: GrantFiled: May 1, 2013Date of Patent: September 9, 2014Assignee: International Business Machines CorporationInventor: Michael Paul Clarke
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Publication number: 20140247930Abstract: A method of processing a phone call, the method including: from a trunk interface, receiving an inbound communication from a caller, the inbound communication received at an interactive voice response system; at the interactive voice response system, receiving a number associated with the inbound communication, the number indicative of a location of the caller; querying a memory containing call referral data for each of a plurality of services, using the number, to obtain a phone number for one of the services associated with the location of the caller, the querying carried out by the interactive voice response system; and connecting, by the interactive voice response system, the inbound communication to an outbound communication line to connect the caller with the phone number for the one of the services associated with the location of the caller.Type: ApplicationFiled: May 12, 2014Publication date: September 4, 2014Inventors: William John Delinsky, Timothy James Fish, Michael D. Morency, David Gary Walker
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Patent number: 8811583Abstract: Files are easily located based on addresses associated with calls. When a call is processed to, or received at, an address, the address may be used to query a database. The database stores associates between addresses and files stored in memory. All filenames related to the address may be displayed, thus allowing a user to quickly launch the files associated with a calling number.Type: GrantFiled: August 30, 2012Date of Patent: August 19, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Edward M. Silver, Linda A. Roberts, Hong T. Nguyen
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Patent number: 8804932Abstract: An anti-CLI spoofing procedure controls access of a mobile communication device to a service on a communication network via a connection from outside the network. The device issues a unique identifier for identifying the device to the service. If the identifier is received from outside the network and over a secure signaling channel, a first time stamp is stored in a memory, representative of a first time of receipt of the identifier. The connection is set up and then a second time stamp is generated representative of a second time at which the connection is established to a node on the network. A first instruction is issued to establish unconditional access to the service if a time difference between the time stamps falls within a predetermined time window. A second instruction is issued to grant conditional access to the service if the time difference falls outside the predetermined window.Type: GrantFiled: October 20, 2009Date of Patent: August 12, 2014Assignee: Koninklijke KPN N.V.Inventors: Hans Frederik van Oortmarssen, Alexander Franciscus Rambelje
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Patent number: 8787542Abstract: A “customized” caller ID service platform is utilized within a telecommunications network (which may be the PSTN, an IP network, or any other network for supporting voice communication) to allow for the caller ID information transmitted to a called party to be tailored to the specific called party. A database within the platform is configured to store a listing of registered subscribers and a set of “pre-defined called numbers” associated with each subscriber. For each listed number, the subscriber provides the specific customized information (for example, an account number) that is to be transmitted to that specific called number as the caller ID information. A registered subscriber is able to gain access to the platform and modify the entries as need be.Type: GrantFiled: April 18, 2013Date of Patent: July 22, 2014Assignee: AT&T Intellectual Property II, L.P.Inventors: Jeffrey J. Farah, Richard Palazzo
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Patent number: 8787549Abstract: Methods and systems are disclosed for providing Programmable Caller ID Screening services. One method monitors a telephone call for a call screening request for commercial, residential, and other identifiers of incoming calls. An action is taken in response to the call screening request. The action could be playing an announcement, terminating the connection, forwarding to voice mail, storing the ICLID information in a database, adding the ICLID information to a Do Not Call list, updating a subscriber's profile with the ICLID information, and/or storing the ICLID information in a subscriber's blocked communications list. The call screening request may comprise a Dual-Tone Multi-Frequency, a softkey entry, and/or a data message. Subsequent incoming calls from the calling telephone number are characterized as undesirable and are screened from alerting or otherwise establishing a communications connection to the called telephone number.Type: GrantFiled: March 14, 2013Date of Patent: July 22, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Gennamin Wood, Kevin Forsberg
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Patent number: 8787545Abstract: A device may receive a request to enable service on a wireless network for a user device. The user device may be associated with a wired network. The device may request network provisioning information, associated with the wired network, identifying service activation parameters. The device may provision the wireless network based on the request for network provisioning associated with the wired network. The device may synchronize caller information to a first caller information device, associated with the wireless network, from a second caller information device, associated with the wired network. The caller information may include caller identification information. The device may enable the service for the user device on the wireless network based on provisioning the wireless network and synchronizing the caller information to the first caller information device from the second caller information device.Type: GrantFiled: July 26, 2013Date of Patent: July 22, 2014Assignee: Cellco PartnershipInventors: Bindu Balan, Nishit Oza
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Patent number: 8774753Abstract: A wireless communication device includes conventional components to permit a network communication link to be established with a wireless communication network. In addition, the wireless communication device includes a non-network short-range transceiver that detects the presence of other similarly equipped devices. When two such equipped devices come within proximity of each other, a direct non-network wireless communication link is established.Type: GrantFiled: June 10, 2011Date of Patent: July 8, 2014Assignee: Mobilitie LLCInventors: Gary B. Jabara, Christos Karmis
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Patent number: 8774379Abstract: Systems, methods, and computer-readable media, for facilitating incoming spoof call determinations are provided. In some embodiments, the method includes receiving call-setup data including a point code associated with origination of a call intended for a receiving device. The point code can be utilized to determine that the call intended for the receiving device is a spoof call. Such a spoof call can be initiated by a spoof-calling party associated with a number and is intended to provide an indication to the receiving device that the call is associated with another number.Type: GrantFiled: January 11, 2012Date of Patent: July 8, 2014Assignee: Sprint Communications Company L.P.Inventors: Simon Youngs, Gary Duane Koller, Mark Douglas Peden, Raymond Emilio Reeves
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Patent number: 8775315Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: August 31, 2007Date of Patent: July 8, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
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Patent number: 8762281Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: March 19, 2012Date of Patent: June 24, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
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Patent number: 8761735Abstract: A method, apparatus, system, and computer readable medium for authenticating the identity of a caller. An authentication device authenticates a caller's identity based on received information of the caller and an identifier generation device generates an identifier containing the caller's identity. The authentication information is supplied to a mobile telephone user acting as a callee. Therefore, the callee knows the caller's identity, thereby providing a secure delivering channel.Type: GrantFiled: April 29, 2009Date of Patent: June 24, 2014Assignee: International Business Machines CorporationInventors: Jin Ling, Yin Ben Xia, Zhe Xiang, Chun Ying
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Patent number: 8755497Abstract: A system for managing telephone messages played by a telephone includes an integrated telephone answering device configured to playback a plurality of outgoing messages. The system further includes a first memory section to store a default outgoing message and a second memory section to store one or more custom outgoing messages. The system further includes a handset operable to send outgoing messages for storage in the base unit and to send information related to outgoing messages for storage in a database of the base unit, the information including an outgoing message identifier associated with each outgoing message and a list of calling numbers associated with each outgoing message identifier.Type: GrantFiled: April 7, 2008Date of Patent: June 17, 2014Assignee: VTech Telecommunications Ltd.Inventor: James Dury
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Patent number: 8750477Abstract: A system and method for automatic assignment of outbound and inbound call identity between a salesperson and a client is disclosed. For automatic assignment of outbound call identity between a salesperson and a client, a salesperson places a call to the telephone number of the client. A phone server matches a sales group to a salesperson and an entered sales group and an NPA (i.e., area code) of the client in a database. If a match is found, the phone server substitutes a replacement caller ID for actual caller ID of the salesperson. When the client answers the call, the replacement caller ID or default caller ID is displayed on client's phone. For automatic assignment of inbound call identity between a client and a salesperson, the client places a call using the replacement caller ID. The phone server searches the database for a sales group that matches the DID of the replacement caller ID.Type: GrantFiled: March 18, 2010Date of Patent: June 10, 2014Assignee: Felix Calls, LLCInventors: Brent D. Metz, Sean MacIsaac, Kevin Caffrey, Ilia Mirkin
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Patent number: 8751402Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: November 8, 2011Date of Patent: June 10, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
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Patent number: 8750478Abstract: Provided is a ghost register processing apparatus and method. The ghost register processing apparatus may include a ghost setting determining unit to determine whether a ghost is set with respect to a caller identification (ID) that is received in response to a call request or a message reception and a reception information controller to store reception information associated with the caller ID in a ghost memory unit when the determining determines that the ghost is set.Type: GrantFiled: August 12, 2010Date of Patent: June 10, 2014Assignee: Electronics and Telecommunications Research InstituteInventors: Seong Chul Cho, Hyung Jin Kim, Gweon Do Jo, Daeho Kim
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Patent number: 8750848Abstract: A wireless device, system, and method configured to limit communications. The server includes a processor for executing a set of instructions and a memory for storing the set of instructions. The set of instructions are executed to receive a list of one or more communicating parties that are authorized to communicate with a user at any time, receive a selection to limit communications, determine whether an identifier associated with a communicating party is in the list in response to processing a communication, and connect the communication to a communications device in response to determining the identifier is in the list.Type: GrantFiled: July 16, 2013Date of Patent: June 10, 2014Assignee: CenturyLink Intellectual Property LLCInventors: Jeffrey M. Sweeney, Jennifer D. Doyle
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Patent number: 8744052Abstract: A system and method for detecting a false caller ID. The system receives caller identification data and signaling system data from the call, compares the caller identification data to the signaling system data, and determines if the call has a false caller ID based on the comparison. The signaling system data may include signaling system 7 data. The system may also alert the intended recipient by modifying the properties of the call or by enacting a peripheral system to contact the intended recipient.Type: GrantFiled: December 1, 2005Date of Patent: June 3, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Carol Gruchala, Wayne Heinmiller, Dianna Tiliks
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Patent number: 8744058Abstract: An apparatus and method for providing users operating on Signaling System No. 7 (SS7) networks with the ability to interconnect with Advance Intelligent Networking (AIN) and, in particular, to provide database lookup for the Do Not Call (DNC) Registry, without requiring users to implement complex and expensive systems in their network. An Intelligent Call Management (ICM) structure receiving information of a dialed toll number is able to convert the information into a compatible database request to determine whether the call to the toll number is allowed to be completed based on information retrieved from the database.Type: GrantFiled: April 24, 2012Date of Patent: June 3, 2014Assignee: West CorporationInventors: Michael T. Mateer, Kenneth J. Belfrage, Chad David Hendren
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Patent number: 8744972Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: November 8, 2011Date of Patent: June 3, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
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Patent number: 8738087Abstract: Techniques in a wireless device for use in providing restrictions on communications via a cellular network are described. The device receives, from a private network which is external to the cellular network, an IT policy associated with an organization of the private network. The IT policy includes communication restriction information. The device also receives, over a wireless link of the cellular network, data messages via the private network. The device determines whether a communication from the device is restricted by comparing a user selected code of a communication attempt from the device with one or more codes of the communication restriction information. When the communication is determined to be restricted based on the comparing, the device disallows the communication via the cellular network. When the communication is determined to be unrestricted based on the comparing, the device allows the communication via the cellular network.Type: GrantFiled: September 11, 2012Date of Patent: May 27, 2014Assignee: BlackBerry LimitedInventor: Graham N. Pearce