Error Forwarding And Presentation (e.g., Operator Console, Error Display) Patents (Class 714/57)
  • Patent number: 8898524
    Abstract: A non-transitory computer-readable medium storing wrapper program which allows an application program, having a code to call up a porting source API, to operate on a porting destination OS, the wrapper program causes a computer to execute: an error determination step of, when the porting source API is called up by the application program, referring to a porting source error condition DB, and error condition information to be output to the calling source of the porting source API satisfies the error condition information, determining whether the porting source API satisfies the error condition information of the porting source error condition DB, and outputting the corresponding error information to the application program when the error condition information is satisfied; and an API conversion step of calling up the porting destination API of the porting destination OS corresponding to the porting source API when the error condition information is not satisfied.
    Type: Grant
    Filed: December 19, 2011
    Date of Patent: November 25, 2014
    Assignee: Fujitsu Semiconductor Limited
    Inventor: Masaomi Teranishi
  • Publication number: 20140344633
    Abstract: A method for performing path-sensitive data-flow analysis for use in error checking functions includes identifying at least a first instruction and a second instruction in a control flow graph of a function. The identified first instruction and second instruction are connected by at least a first control flow path and a second control flow path. The method further includes defining a path condition between the first instruction and the second instruction as a complex disjunction including a first conjunction of predicates for the first control flow path and a second conjunction of predicates for the second control flow path.
    Type: Application
    Filed: February 24, 2014
    Publication date: November 20, 2014
    Applicant: Oracle International Corporation
    Inventors: Lian Li, Cristina N. Cifuentes
  • Publication number: 20140344634
    Abstract: Error information is sent from a terminal adaptor that accesses a wireless network to terminal equipment coupled to access the wireless network through the terminal adaptor. The error information is sent in response to existence of any one of a plurality of errors conditions with respect to access to the wireless network. The error information includes an error type identifying a domain associated with a source of the error condition being reported and an error code providing a reject error cause for the error condition. One of the error conditions may include an unsolicited error received by the terminal adaptor from the wireless network or when a request by the TA is ignored by the wireless network.
    Type: Application
    Filed: August 1, 2014
    Publication date: November 20, 2014
    Inventors: Yunpeng Li, Inderpreet Singh Ahluwalia
  • Patent number: 8892936
    Abstract: The failure of a specific link of a specific node of a cluster is detected, for example through the operating system of the specific node. A notification of the failure of the specific link is disseminated to the nodes of the cluster, such that the nodes receive the notification prior to learning of the link-down event from the expiration of corresponding heartbeats, and process the event in parallel. The notification of the link failure can be disseminated by broadcasting a message notifying the nodes of the failure of the specific link. The notification of the link failure can also be disseminated by transmitting the notification to a centralized computing device which is polled by the nodes of the cluster at a specific frequency for notifications of link failures.
    Type: Grant
    Filed: March 20, 2012
    Date of Patent: November 18, 2014
    Assignee: Symantec Corporation
    Inventors: Amol Katkar, Om Prakash Agarwal, Bhavin Thaker
  • Patent number: 8892965
    Abstract: Control over servers and partitions within a computer network may be automated to improve response to disaster events within the computer network. For example, a monitoring server may be configured to automatically monitor servers through remote communications sessions. A disaster event may be detected based on information received from the partitions and servers within the network. When a disaster event or events leading to a disaster event are detected, a trouble ticket may be generated. The trouble ticket may also generate an alert displayed to an administrator through a customized hierarchical graphical display. When the administrator is not logged in, messages may be generated to alert the administrator to the problem. The administrator may then log in remotely and respond to the alert.
    Type: Grant
    Filed: June 28, 2012
    Date of Patent: November 18, 2014
    Assignee: Unisys Corporation
    Inventor: James Malnati
  • Patent number: 8887091
    Abstract: An information processing apparatus includes a determination unit configured to determine whether incorrect updating processing in which information stored in a memory of the information processing apparatus is incorrectly updated has been executed in a first application program for receiving an instruction issued by a user and for controlling execution of processing corresponding to the instruction; a forcible termination unit configured to, when the determination unit determines that the incorrect updating processing has been executed, forcibly terminate the first application program; and a restart control unit configured to, when the determination unit determines that the incorrect updating processing has been executed, after the forcible termination unit terminates the first application program, notify the user of the occurrence of the incorrect updating.
    Type: Grant
    Filed: December 17, 2007
    Date of Patent: November 11, 2014
    Assignee: Sony Corporation
    Inventors: Hidenori Yamaji, Akira Hirai, Takuya Nishibayashi
  • Patent number: 8887010
    Abstract: Example systems and methods of generating and distributing user-specified application information are presented. In one example, an informational code to be generated during execution of a software application is accessed. A character string specified by a first user of the software application that is descriptive of the informational code is received. The informational code and the character string are stored in a data storage device, which stores a plurality of information codes in association with corresponding character strings for the software application. The informational code is received in response to the first information code being generated during execution of the software for a second user. The character string is retrieved from the data storage device after the execution of the application based on the informational code, and transmitted for display to the second user.
    Type: Grant
    Filed: December 20, 2011
    Date of Patent: November 11, 2014
    Assignee: Business Objects Software Ltd.
    Inventor: Radim Bacinschi
  • Patent number: 8875278
    Abstract: Methods, apparatuses, and computer program products for dynamic allocation of network security credentials for alert notification recipients are provided. Embodiments include receiving from a managed system, by an alert management system, an alert indicating one of a failure in the managed system and a pending failure in the managed system; selecting, by the alert management system, a remote device from a plurality of remote devices registered for remote access with the alert management system; preapproving, by the alert management system, network security clearance of the selected remote device, the network security clearance for remote access to the management system via a virtual private network (VPN) interface; and transmitting to the selected remote device, by the alert management system, an alert notification that includes an internet address corresponding to the VPN interface.
    Type: Grant
    Filed: June 15, 2012
    Date of Patent: October 28, 2014
    Assignee: International Business Machines Corporation
    Inventors: Albert D. Bennah, David J. Rudda, Jr.
  • Patent number: 8874977
    Abstract: Detection of degradation of a touch-based user input device may allow for notifying a user of an impending failure of the touch-sensitive user input device so that the device may be taken out of service or repaired. Systems for detecting degradation of a touch-based user input device may carry out one or more operations including, but not limited to: determining that a signal indicative of a user touch is erroneous; providing a user notification indicative of a degradation of the touch-based user input device in response to determining that a signal indicative of a user touch is erroneous.
    Type: Grant
    Filed: October 3, 2013
    Date of Patent: October 28, 2014
    Assignee: International Business Machines Corporation
    Inventors: Jeffrey R. McCallum, Tiberiu M. Hajas, Esperanza D. Rodriguez, Harsha Gunatilaka
  • Patent number: 8874971
    Abstract: Methods, systems and computer program products are provided. Methods for identifying problems in a distributed computing system may include receiving a user-selected identifier that corresponds to a nonfunctionality in an application. Problem requests including content corresponding to the user-selected identifier are sent to services that provide functionality to the application. The services may optionally respond to the problem requests with problem response data. The problem response data is stored in a data storage allocation that is associated with the user-selected identifier. The problem response data may be retrieved from the data storage allocation.
    Type: Grant
    Filed: December 30, 2010
    Date of Patent: October 28, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Andrew Hayden, Adam Days
  • Publication number: 20140317459
    Abstract: A backup defect detection system includes a backend and an agent. The backend includes a plurality of file servers backed by a database. The database contains data associated with one or more users. The agent is installed on a user's computing device and in communication with the backend to scan a user's selected folders to determine new or changed files and upload the new or changed files to the backend. The agent is configured to generate one or more logs recording the success or failure type of a file backup and transmit the logs to the backend. The backend is configured to generate a report from the logs, filter and prioritize the report based on a set of user defined importance for each error type and provide the filtered and prioritized report for further action. Related apparatus, systems, techniques and articles are also described.
    Type: Application
    Filed: April 18, 2014
    Publication date: October 23, 2014
    Applicant: Intronis, Inc.
    Inventors: Steven Frank, Neal Bradbury, Jay Bolgatz
  • Patent number: 8868986
    Abstract: Relevant alert delivery including determining, by an events listener associated with an event queue, whether one or more events in an events queue have not been assigned to any events pool by any event analyzer; and if one or more events in the events queue have not been assigned to any events pool, identifying by the events listener in dependence upon the event analysis rules one or more alerts; sending by the event listener to an alerts queue all the alerts identified by the event listener; the alerts queue having an associated alerts listener; determining whether one or more alerts in the alerts queue have not been assigned to any alert pool; if one or more alerts in the alerts queue have not been assigned to any alerts pool, and determining in dependence upon alert analysis rules whether to suppress the alerts; and transmitting the unsuppressed alerts.
    Type: Grant
    Filed: October 29, 2012
    Date of Patent: October 21, 2014
    Assignee: International Business Machines Corporation
    Inventors: James E. Carey, Matthew W. Markland, Philip J. Sanders
  • Patent number: 8868987
    Abstract: Embodiments of the present disclosure provide methods and systems for detecting and correlating log events, configuration changes and conditions producing alerts within a virtual infrastructure. Other embodiments may be described and claimed.
    Type: Grant
    Filed: February 5, 2010
    Date of Patent: October 21, 2014
    Assignee: Tripwire, Inc.
    Inventor: Andrew Wagner
  • Patent number: 8862943
    Abstract: Connectivity fault notification is provided by generating an alarm indication signal at a device that is logically adjacent to the fault, and forwarding the alarm indication signal upward through various levels to at least one client level entity. The alarm indication signal may be suppressed at any level for a service instance if service is restored at that level, or if a protection path prevents disruption of the service instance at that level, or auto-suppressed at an originating node based on number of times transmitted or elapsed time. The alarm indication signal may include a point of failure indicator such as the MAC address of the device that generates the alarm indication signal, or a failed resource identity such as an IEEE 802.1AB LLDP MAC Service Access Point (“MSAP”). Further, the alarm indication signal may be employed to trigger use of the protection path.
    Type: Grant
    Filed: May 25, 2005
    Date of Patent: October 14, 2014
    Assignee: Rockstar Consortium US LP
    Inventors: Dinesh Mohan, Marc Holness
  • Patent number: 8862950
    Abstract: An API testing component is provided that is configured to deploy test suites to one or more test virtual machine instances. The test suites include an API test. The API tests are periodically executed on the test virtual machine instances, and test results generated by the API tests are collected and stored. The API testing component also provides a user interface for viewing the test results using a user interface specification that defines a visual layout for presenting test results generated by one or more test suites. The API testing component might also generate one or more alarm messages utilizing the test results and an alarm specification.
    Type: Grant
    Filed: September 22, 2011
    Date of Patent: October 14, 2014
    Assignee: Amazon Technologies, Inc.
    Inventors: Beth H. Ginsberg, David Brown, Neil A. Eriksson, John M. Morkel, Keegan Carruthers Smith, Imogen A. Wright
  • Publication number: 20140304559
    Abstract: A processor of an aspect includes an instruction pipeline to process a multiple memory address instruction that indicates multiple memory addresses. The processor also includes multiple page fault aggregation logic coupled with the instruction pipeline. The multiple page fault aggregation logic is to aggregate page fault information for multiple page faults that are each associated with one of the multiple memory addresses of the instruction. The multiple page fault aggregation logic is to provide the aggregated page fault information to a page fault communication interface. Other processors, apparatus, methods, and systems are also disclosed.
    Type: Application
    Filed: December 29, 2011
    Publication date: October 9, 2014
    Inventors: Boris Ginzburg, Ronny Ronen, Ilya Osadchiy
  • Publication number: 20140298118
    Abstract: An information processing apparatus according to one aspect of the present disclosure includes a communication control portion, an error code storage portion, an acquiring portion, and a determination portion. Communication control portion communicates with storage device based on interface communication standard, to perform data transfer therewith. Error code storage portion stores one or a plurality of selected error codes selected from a plurality of error codes defined by interface communication standard. Acquiring portion acquires error information outputted from storage device. Determination portion determines whether or not error code indicated by error information coincides with selected error code. When determination portion determines that error code coincides with selected error code, communication control portion communicates again with storage device to perform data transfer therewith.
    Type: Application
    Filed: March 24, 2014
    Publication date: October 2, 2014
    Applicant: KYOCERA Document Solutions Inc.
    Inventors: Naruyuki Miyamoto, Tomoyuki Kikuta, Takashi Inoue, Tetsuya Matsusaka
  • Patent number: 8850274
    Abstract: Embodiments are directed to a method of embedding configuration files in a document generated by a system, with the configuration file including settings associated with the generation of the document. A particular embodiment is directed to the embedding of configuration files of a testing system in a report document generated by the testing system. The configuration file includes system settings and external settings in association with the test results documented in the report document. For example, a testing system can generate a PDF report document associated with a test performed, and embed configuration files into the PDF report document. The embedding of configurations files in the PDF document can be done by using standard embedding mechanisms already available in the PDF file format and supported by most PDF viewing tools. The embedding of the configuration file can be performed automatically when the report document is generated.
    Type: Grant
    Filed: February 1, 2012
    Date of Patent: September 30, 2014
    Assignee: Empirix, Inc.
    Inventor: Sergey Eidelman
  • Publication number: 20140281759
    Abstract: A system on chip (SoC) includes a system bus; a plurality of intellectual properties (IPs) outputting bus signals via the system bus; and one or more checkers disposed to correspond to at least some of the plurality of IPs, wherein the checker includes: a first environment setting register for setting information about a check target and list, on which a bus protocol check operation will be performed, wherein the setting may be variable according to an access from outside via the system bus; and a check logic receiving the bus signal and performing a bus protocol check operation on a signal included in the bus signal according to the information set in the first environment setting register.
    Type: Application
    Filed: March 6, 2014
    Publication date: September 18, 2014
    Applicant: SAMSUNG ELECTRONICS CO., LTD.
    Inventors: DEUM-JI WOO, YONG JE LEE, YOUNG-JUN KWON
  • Publication number: 20140281757
    Abstract: Tracking errors in a computing system that includes a plurality of current error buckets and a plurality of historical error buckets, including: inserting, by an error repository manager into a current error bucket, error information describing a first error identified by a timestamp; moving, by the error repository manager, the error information in the current error bucket to a historical error bucket upon the expiration of the bucket interval, wherein each historical error bucket has a storage interval determined in dependence upon the base time interval associated with the error and a bucket number associated with the historical error bucket; and moving, by the error repository manager, the error information in a source historical error bucket to a destination historical error bucket upon the expiration of the storage interval associated with the source historical error bucket.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Joshua Lukas, Gary R. Ricard
  • Publication number: 20140281755
    Abstract: A mechanism is provided for identifying failed components during data collection. For each data source combination in a plurality of data sources, a determination is made as to whether a standard deviation (?) for an estimated collection interval of the data source is above a predetermined standard deviation threshold (?th). Responsive to the standard deviation (?) for the estimated collection interval of the data source being above the predetermined standard deviation threshold (?th), an error signal is generated indicating an error in data collection with the data source.
    Type: Application
    Filed: March 13, 2013
    Publication date: September 18, 2014
    Applicant: International Business Machines Corporation
    Inventors: Harini Kantareddy, Ravirajan Rajan, Arun Ramakrishnan, Rohit Shetty
  • Publication number: 20140281758
    Abstract: Methods, apparatus and computer program products implement embodiments of the present invention that enable a portable computing device such as a smartphone or a tablet computer, to capture one or more codes for one or more corresponding components positioned in proximity to the portable computing device, and to convey the one or more codes to a management system. Upon receiving the one or more codes, the management system can be configured to convey, to the portable computing device, an identification and a status of each of the one or more components. The portable computing device can then present the status of the one or more components on a display.
    Type: Application
    Filed: November 7, 2013
    Publication date: September 18, 2014
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Arnon H. KLEIN, Nadav PARAG, Tamir RIECHBERG, Moshe WEISS, Yinon YAMIN
  • Publication number: 20140281754
    Abstract: Apparatus and computer program products implement embodiments of the present invention that enable a portable computing device such as a smartphone or a tablet computer, to capture one or more codes for one or more corresponding components positioned in proximity to the portable computing device, and to convey the one or more codes to a management system. Upon receiving the one or more codes, the management system can be configured to convey, to the portable computing device, an identification and a status of each of the one or more components. The portable computing device can then present the status of the one or more components on a display.
    Type: Application
    Filed: March 12, 2013
    Publication date: September 18, 2014
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventor: INTERNATIONAL BUSINESS MACHINES CORPORATION
  • Publication number: 20140281760
    Abstract: It is provided a management server is configured to store an access log including a monitoring subject ID, or a monitoring item ID when a request for outputting a historical data is inputted, an incident data including a time, a monitoring subject ID, or a monitoring item ID when an incident indicating a failure in the each of the devices; associate the incident data with the access log; update data included in the access log to a string of characters abstracted; generate an abstract access log; identify first abstract access log from the generated abstract access log based on the first incident data when a value indicating first incident data is inputted; identify a condition for the historical data to be outputted based on the first abstract access log and the first incident data; and output the identified condition for the historical data.
    Type: Application
    Filed: December 26, 2011
    Publication date: September 18, 2014
    Inventors: Masahiro Yoshizawa, Masayuki Oyamatsu, Tatsuya Sato
  • Publication number: 20140281756
    Abstract: A system includes a processor configured to attempt to establish communication with a wireless device. The processor is also configured to store instances of connection failure and related error data. Further, the processor is configured to perform interaction with a connected device. The processor is additionally configured to store interaction failures related error data.
    Type: Application
    Filed: March 14, 2013
    Publication date: September 18, 2014
    Applicant: FORD GLOBAL TECHNOLOGIES, LLC
    Inventors: DORON M. ELLIOTT, JAMES DRAGESCU
  • Publication number: 20140258793
    Abstract: A system for detecting a motherboard includes a host computer connected to the motherboard. The motherboard includes a plurality of devices connected to each other via I2C bus. The system further includes a PLD connected to the plurality of devices via the I2C bus. The host computer sends instructions to the PLD and instructs the PLD to read information of the plurality of devices. The PLD sends the information read from the plurality of devices to the host computer. The host computer analyses the information and display a test result. The present disclosure further discloses a method for detecting the motherboard.
    Type: Application
    Filed: October 25, 2013
    Publication date: September 11, 2014
    Applicants: HON HAI PRECISION INDUSTRY CO., LTD., HONG FU JIN PRECISION INDUSTRY (ShenZhen) CO., LTD.
    Inventor: LI-WEN GUO
  • Publication number: 20140258792
    Abstract: Methods and systems are disclosed for symmetrical replication of data within multiple data subsystems for failure management in non-volatile memory (NVM) systems. Disclosed embodiments perform symmetrical write operations to multiple different data block subsystems so that duplicate subsystems are created. As the subsystems are operated symmetrically, address locations and pointers are the same for each subsystem. If an error is detected in data within one subsystem, the duplicated data at the same symmetrical location within a duplicate subsystem can be used. As such, the endurance and lifetime of NVM systems is greatly enhanced. These extended lifetime NVM systems can then be used, for example, to emulate EEPROM (erasable programmable read only memory) systems.
    Type: Application
    Filed: March 8, 2013
    Publication date: September 11, 2014
    Inventors: Ross S. Scouller, Jeffrey C. Cunningham
  • Publication number: 20140250339
    Abstract: The system includes an analyzer that analyzes a sample, or a processing device that pre-processes the sample, and a management device that manages at least one of the analyzer and the processing device, wherein the management device includes: error detection means that detects errors in the analyzer or the processing device; storage means having stored therein an operator notification management table in which at least one operator is registered per kind of error; error notification means that notifies an error that the error detection means has detected to operators who are to individually handle the error, the means notifying on the basis of the operator notification management table and in accordance with the kind of error detected by the error detection means; and registration means that registers an operator, who has handled the error as a troubleshooter, among operators to whom the error was notified from the error notification means.
    Type: Application
    Filed: October 23, 2012
    Publication date: September 4, 2014
    Applicant: HITACHI HIGH-TECHNOLOGIES CORPORATION
    Inventor: Naomi Ishii
  • Patent number: 8825837
    Abstract: Embodiments include devices, systems, methods, and articles of manufacture that facilitate sending notices that a previously identified malfunctioning link or pointer has been restored or otherwise rendered useable. Embodiments can include systems with a registry wherein when a user discovers that a link is not functioning properly the registry may register the malfunctioning link, may facilitate further queries of the malfunctioning link, and may provide updates to one or more user portals that the previously malfunctioning link or pointer is no longer malfunctioning.
    Type: Grant
    Filed: April 21, 2010
    Date of Patent: September 2, 2014
    Assignee: International Business Machines Corporation
    Inventors: Jaroslaw Gawor, Lin Sun, Paul Franklin McMahan
  • Patent number: 8826085
    Abstract: A display screen control device comprises: a communicating part for performing data communication with a web server; a browser for acquiring a display screen available for the user to make the entry operation from the web server via the communicating part and displaying the acquired display screen on a display part; an error detecting part for detecting whether or not a display error of a content contained in the display screen acquired by the browser is occurred with the display screen being displayed; an error determining part for determining whether or not the content in which the display error is detected is necessary for the user to continue the entry operation when the display error is detected by the error detecting part; and an annunciation controlling part for controlling displaying or not displaying an annunciation image to alert the user to again acquire the display screen on the display part.
    Type: Grant
    Filed: March 18, 2011
    Date of Patent: September 2, 2014
    Assignee: Konica Minolta Business Technologies, Inc.
    Inventor: Tetsuya Sugimoto
  • Publication number: 20140245085
    Abstract: An approach is described for managing error logs and corresponding error descriptors among a plurality of controller nodes of a distributed network fabric. According to such approach, an error log may include output from a runtime code trace. The runtime code trace may include storing trace statements from a currently running process in one or more of a plurality of trace buffers. The trace buffers may be memory-mapped circular buffers. Additionally, an error descriptor may be created from the error log. A globally unique identifier may be assigned to the error descriptor, and both the error descriptor and the globally unique identifier may be broadcast to each other controller node among the plurality of controller nodes.
    Type: Application
    Filed: March 8, 2013
    Publication date: August 28, 2014
    Applicant: International Business Machines Corporation
    Inventors: Paul S. HALVERSON, Grady W. Jensen, Paul E. Movall
  • Patent number: 8819499
    Abstract: Error information is sent from a terminal adaptor that accesses a wireless network to terminal equipment coupled to access the wireless network through the terminal adaptor. The error information is sent in response to existence of any one of a plurality of errors conditions with respect to access to the wireless network. The error information includes an error type identifying a domain associated with a source of the error condition being reported and an error code providing a reject error cause for the error condition. One of the error conditions may include an unsolicited error received by the terminal adaptor from the wireless network or when a request by the TA is ignored by the wireless network.
    Type: Grant
    Filed: June 9, 2011
    Date of Patent: August 26, 2014
    Assignee: AT&T Mobility II LLC
    Inventors: Yunpeng Li, Inderpreet Singh Ahluwalia
  • Publication number: 20140237304
    Abstract: A method for collecting error status information of a mobile device is disclosed. The method comprises activating an status report program; capturing a screenshot of the electronic device; receiving input text from an user interface of the status report program; and transmitting the screenshot and the input text to a server provider by the status report program.
    Type: Application
    Filed: February 20, 2013
    Publication date: August 21, 2014
    Applicant: HTC CORPORATION
    Inventors: Ching-Tsung Lai, Yuan-Chun Chang, Pei-Lun Huang, Chiao-Ling Lee
  • Patent number: 8812912
    Abstract: Detecting system component failures in a computing system, including: detecting, by an illumination detector, the occurrence of an illumination event in the computing system; determining, by an illumination event identifier, whether the illumination event is associated with a suspected component failure in the computing system; and sending, by a notification system, a failure event notification upon determining that the illumination event is associated with a suspected component failure in the computing system.
    Type: Grant
    Filed: May 31, 2013
    Date of Patent: August 19, 2014
    Assignee: International Business Machines Corporation
    Inventors: Paul D. Kangas, Daniel M. Ranck
  • Publication number: 20140229773
    Abstract: Various embodiments include a method and system for high-volume distributed script error report handling. An error report group threshold may be obtained. The error report group threshold may be determined by available computing resources, at an error facility, to receive error reports. A subset of current user terminals with representative user terminal environments may be identified. The subset may have a cardinality less than the error report group threshold. Members of the subset may be notified to report errors for a distributed program.
    Type: Application
    Filed: April 21, 2014
    Publication date: August 14, 2014
    Applicant: eBay Inc.
    Inventors: Eric Ye, David Q. He, Rajasekhar Bhogi
  • Patent number: 8806281
    Abstract: A method for displaying backup-status information for computing resources. The method may include (1) identifying at least one protected resource that is scheduled to be backed up periodically, (2) identifying a request to view backup-status information for the protected resource, (3) in response to the request, identifying each backup of the protected resource that was scheduled to occur during a prior window of time, (4) determining whether each scheduled backup of the protected resource was successful, and (5) displaying, within a graphical user interface, a visual backup status indicator for the protected resource for the prior window of time, wherein the visual backup status indicator visually indicates whether any scheduled backups of the protected resource failed during the prior window of time. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: January 23, 2012
    Date of Patent: August 12, 2014
    Assignee: Symantec Corporation
    Inventors: Gregory R. Dowers, II, Thomas Weaver, Jessica Rich, Robert Santiago
  • Patent number: 8805635
    Abstract: Testing systems and methods are operable to perform diagnostic testing of a remote electronic device under test (DUT). An exemplary embodiment establishes a communication link between a diagnostic test device and the electronic DUT, receives a plurality of diagnostic commands from the electronic DUT, each of the plurality of diagnostic commands defined by at least one device diagnostic instruction (DDI) and a corresponding DDI description; generates a diagnostics script based upon selection of at least one of the diagnostic commands, wherein the generated diagnostics script includes at least one return device diagnostic instruction (RDDI) corresponding to the selected at least one diagnostic command; and transmits the at least one RDDI from the diagnostic test device to the DUT.
    Type: Grant
    Filed: June 17, 2009
    Date of Patent: August 12, 2014
    Assignee: EchoStar Technologies L.L.C.
    Inventor: Scott Parker
  • Patent number: 8799520
    Abstract: A method for operating a bus system, in particular a CAN bus is disclosed. Several stations can be connected to the bus system. A transmitted message has an identifier, wherein a certain identifier (for example, IDENT) always may be used only by a single station. Each of the stations compares the identifier of a transmitted message with the identifiers the station itself uses (for example, IDENT2). An error message is produced in the event of a match.
    Type: Grant
    Filed: June 10, 2010
    Date of Patent: August 5, 2014
    Assignee: Robert Bosch GmbH
    Inventors: Guenter Schelkle, Vijay Peter Dhanraj, Oscar-Luis Gonzales
  • Publication number: 20140215280
    Abstract: A method of transmitting raw data by a data acquisition system in a CT scanning system, wherein the CT scanning system comprises a rotational part of a gantry with at least one raw data backup memory, and wherein the data acquisition system is configured to adopt the at least one backup memory for storing a backup of the raw data. The method comprising: generating the raw data as scanned; storing generated raw data in the at least one backup memory; transmitting the raw data to an operation console in the CT scanning system; and repeating generating, storing, and transmitting of the raw data in the case of an unfinished scan, until the unfinished scan is finished.
    Type: Application
    Filed: January 29, 2014
    Publication date: July 31, 2014
    Applicant: GE MEDICAL SYSTEMS GLOBAL TECHNOLOGY COMPANY, LLC
    Inventors: Qinglei LI, Guowang LI, Xiaoran DONG
  • Patent number: 8793783
    Abstract: Methods, apparatuses, and computer program products for dynamic allocation of network security credentials for alert notification recipients are provided. Embodiments include receiving from a managed system, by an alert management system, an alert indicating one of a failure in the managed system and a pending failure in the managed system; selecting, by the alert management system, a remote device from a plurality of remote devices registered for remote access with the alert management system; preapproving, by the alert management system, network security clearance of the selected remote device, the network security clearance for remote access to the management system via a virtual private network (VPN) interface; and transmitting to the selected remote device, by the alert management system, an alert notification that includes an internet address corresponding to the VPN interface.
    Type: Grant
    Filed: December 20, 2011
    Date of Patent: July 29, 2014
    Assignee: International Business Machines Corporation
    Inventors: Albert D. Bennah, David J. Rudda, Jr.
  • Publication number: 20140208150
    Abstract: Approaches for problem determination and resolution process cross communication are provided. Embodiments provide cross communication of a problem determination and resolution among similar data center devices. Specifically, symptoms of an error condition encountered for one data center device are captured by a first enterprise group, along with an associated resolution solution, and made available to an another enterprise group managing a commonly configured data center device, which may be faced with a similar error condition. The error signature and resolution steps captured by the first enterprise group are subsequently made available within and across multiple management domains operating within a common model (e.g., a publication-subscription system). Within this model, both the originator of the error determination and resolution (i.e., publisher), and one or more commonly configured data center devices susceptible to the same error condition (i.e.
    Type: Application
    Filed: January 22, 2013
    Publication date: July 24, 2014
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Tamer E. Abuelsaad, Gregory J. Boss, Clifford A. Pickover, Randy A. Rendahl
  • Patent number: 8788888
    Abstract: A method of controlling a play-out of media content in a UPnP network from a control point, wherein the media content has been delivered from a media server to a remote rendering device. Upon having establishing a UPnP remote access connection between the control point and the rendering device, the control point invokes a UPnP action at the rendering device, in response to a user interaction. The control point also initiates a subscription of a state variable at the rendering device, and starts a timer, which will indicate the time that has elapsed since the initiation of the subscription. The control point will regard the UPnP action as a successful action in case it recognises a predefined state variable transition, prior to the expiry of the timeout value, ors a failed action, in case no such predefined state variable transition has been recognised upon expiry of the time out value. The result of the UPnP action is provided to the user as a notification.
    Type: Grant
    Filed: July 1, 2008
    Date of Patent: July 22, 2014
    Assignee: Telefonaktiebolaget L M Ericsson (publ)
    Inventors: Ayodele Damola, Justus Petersson
  • Patent number: 8782643
    Abstract: A communication control device controls communication between a BIOS (Basic Input/Output System) and a BMC (Baseboard Management Controller). The device includes a processor that performs a process of an OS (Operating System) and a process of the BIOS. When a communication request for communication with the BMC occurs from the BIOS or OS, the processor performs a process associated with the communication request by dividing it into a first process and a second process. The first process is configured to store contents of the communication request and make the OS restart a process without performing the communication between the BIOS and the BMC in response to the communication request. The second process is configured to actually perform the communication between the BIOS and the BMC in response to the stored communication request.
    Type: Grant
    Filed: February 8, 2011
    Date of Patent: July 15, 2014
    Assignee: Nec Corporation
    Inventor: Yasuo Miyabe
  • Patent number: 8782473
    Abstract: A system, method, and computer program product are provided for sending failure information from a solid state drive (SSD) to a host device. In operation, an error is detected during an operation associated with a solid state drive. Additionally, a command is received for failure information from a host device. Further, the failure information is sent from the solid state drive to the host device, the failure information including failure information associated with the solid state drive.
    Type: Grant
    Filed: May 22, 2013
    Date of Patent: July 15, 2014
    Assignee: LSI Corporation
    Inventor: Ross John Stenfort
  • Publication number: 20140195864
    Abstract: A user of a mobile station can report a mobile station issue by transmitting a report including a description of the mobile station issue and other information for rapid troubleshooting and resolution by a manufacturer, through a wireless mobile communication network, to the manufacturer of the mobile station or its software, via a life cycle management tool program at a network. The report sent by the user of the mobile station may include information relating to the description of the mobile station issue, mobile station device information, device operation information, diagnostic logs, or captured screenshots. The life cycle management tool program stores the report including the information and sends an electronic notification to a technical center of a carrier and/or the manufacturer of the mobile station or its software for review and resolution of the reported mobile station issue in real time.
    Type: Application
    Filed: February 17, 2014
    Publication date: July 10, 2014
    Applicant: Cellco Partnership d/b/a Verizon Wireless
    Inventors: David Raymond Dempski, Jesus Ramos
  • Publication number: 20140195863
    Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data migration operations and a reporting manager or monitor agent which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.
    Type: Application
    Filed: December 23, 2013
    Publication date: July 10, 2014
    Applicant: CommVault Systems, Inc.
    Inventors: Parag Gokhale, Rajiv Kottomtharayil, Srinivas Kavuri, Anand Prahlad, Suresh Parpatakam Reddy, Robert Keith Brower, Jr., Jared Meade
  • Publication number: 20140195865
    Abstract: There is provided a monitoring apparatus (1) including: an acquisition unit (10) that acquires failure information indicating that a failure has occurred in any of a plurality of monitoring targets; a notification job determination unit (20) that determines whether or not a predetermined user has to be notified of the failure which is specified by the failure information; and a display unit (40) that displays failure notification information indicating occurrence of the failure when the acquisition unit (10) acquires the failure information, and displays notification job information indicating that there is a job to notify the failure to a predetermined user when the notification job determination unit (20) determines that notification has to be issued.
    Type: Application
    Filed: May 30, 2012
    Publication date: July 10, 2014
    Applicant: NEC CORPORATION
    Inventor: Teruya Ikegami
  • Patent number: 8776028
    Abstract: A method and system for testing and logging execution events of software delivered to a user. The user can launch and run the software product while having the support and a necessary input from the product developer. A software product is provided from a first remote server and executed on a user computer, while execution statistics are collected and analyzed by a second remote server. The software product is used in a virtual execution environment. The software product is executed on a Guest Operating System (GOS) also installed on the user computer. A hypervisor-level monitoring of tested software products and GOSs is implemented.
    Type: Grant
    Filed: April 3, 2010
    Date of Patent: July 8, 2014
    Assignee: Parallels IP Holdings GmbH
    Inventors: Anton A. Enakiev, Alexander G. Tormasov, Alexey B. Koryakin, Serguei M. Beloussov
  • Patent number: 8775878
    Abstract: An information processing apparatus which make it possible to confirm an error recovery event. A device proxy server as an information processing apparatus is connected to a printer and a client PC via a network. The device proxy server receives an event message indicative of an event having occurred in a printer. The received event message is transferred to a client PC. When the event message transferred to the client PC is related to an error event indicative of an error having occurred in the printer, the device proxy server monitors whether or not the error event has been eliminated in the printer. When the error event is eliminated in the printer, the device proxy server sends an error recovery message indicative of elimination of the error event to the client PC.
    Type: Grant
    Filed: August 4, 2011
    Date of Patent: July 8, 2014
    Assignee: Canon Kabushiki Kaisha
    Inventor: Masashi Nishiyama
  • Publication number: 20140189445
    Abstract: Embodiments of an invention for signaling software recoverable errors are disclosed. In one embodiment, a processor includes a first unit, a programmable indicator, and a second unit. The first unit is to detect a poison error. The programmable indicator is to indicate whether the poison error is signaled as a machine check error or as one of a fault and a system management interrupt. The second unit is to signal the poison error as one of a fault and a system management error responsive to the programmable indicator.
    Type: Application
    Filed: December 27, 2012
    Publication date: July 3, 2014
    Inventors: Ashok Raj, John G. Holm, Gilbert Neiger, Rajesh M. Sankaran, Mohan J. Kumar