Error Forwarding And Presentation (e.g., Operator Console, Error Display) Patents (Class 714/57)
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Publication number: 20140189445Abstract: Embodiments of an invention for signaling software recoverable errors are disclosed. In one embodiment, a processor includes a first unit, a programmable indicator, and a second unit. The first unit is to detect a poison error. The programmable indicator is to indicate whether the poison error is signaled as a machine check error or as one of a fault and a system management interrupt. The second unit is to signal the poison error as one of a fault and a system management error responsive to the programmable indicator.Type: ApplicationFiled: December 27, 2012Publication date: July 3, 2014Inventors: Ashok Raj, John G. Holm, Gilbert Neiger, Rajesh M. Sankaran, Mohan J. Kumar
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Patent number: 8769347Abstract: An apparatus and method for monitoring a computer system operable for alerting an operator to failures associated with critical resource consumption and comprises: a resource monitoring component for monitoring resource consumption; a threshold setting component for setting a threshold of resource consumption between an average resource consumption value and a critical resource consumption value; a diagnostic data collection component; and a threshold crossing detection component; wherein the diagnostic data collection component is operable, in response to the threshold crossing detection component detecting a threshold crossing, to start or stop diagnostic data collection.Type: GrantFiled: May 13, 2010Date of Patent: July 1, 2014Assignee: International Business Machines CorporationInventors: Paul Fresson, Simon P. Knights, Russell Wilson
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Publication number: 20140181600Abstract: In a method for intelligently monitoring and dispatching an Information Technology (IT) service alert, a computer receives a service error alert and classifies the service error alert. The computer assigns the service error alert, based on the service error alert class. The computer monitors the progress of the resolution of the service error alert.Type: ApplicationFiled: March 3, 2014Publication date: June 26, 2014Applicant: International Business Machines CorporationInventors: Carlos A. Francisco, Sergio A.T. Junior, Adan Rosler, Thiago C. Rotta
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Patent number: 8762795Abstract: A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.Type: GrantFiled: December 17, 2010Date of Patent: June 24, 2014Assignee: Microsoft CorporationInventors: Jonathan LeCroy, Wilson Li, Mayank Mehta, Ayse Yesim Koman, Victor William Habib Boctor, Mayerber Loureiro De Carvalho Neto, Christopher Barnes, Frank David Byrum
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Patent number: 8757827Abstract: A file system for a stage lighting system that maintains the different files associated with the stage lighting system. Each of the files that can represent an effect are maintained within the system within a configuration file. The configuration file can be updated on each start of the system so that the system can maintain information indicative of current configuration files. A test mode can also be entered in which a pre-formed show can be tested against the current state of the configuration files.Type: GrantFiled: July 10, 2012Date of Patent: June 24, 2014Assignee: Production Resource Group, LLCInventor: Mark A. Hunt
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Patent number: 8756314Abstract: An event notification method for distributed processing systems provides remote and local node event notification in systems that require local registration of an event consumer in order produce an event notifications. To provide notification of an event occurring on a remote node, either event consumers on all nodes in the cluster register locally to receive event notifications and specify that the event is a cluster event, in which case the nodes send notification of their locally-occurring events to all nodes, or remote registrations are accepted at nodes and if a local consumer for the event is not present, a listener thread registers as an event consumer. The listener thread sends the event notifications to the remote nodes registered as consumers for the event by observing communication between the event producer and the local consumer, or receiving the event notifications directly if there is no local consumer.Type: GrantFiled: March 22, 2012Date of Patent: June 17, 2014Assignee: International Business Machines CorporationInventors: Cheryl L. Hall, Rajeev Mishra, Trishali Nayar, Lance W. Russell
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Patent number: 8756462Abstract: Methods, systems, and computer program products for configurable alert delivery in a distributed processing system are provided. Embodiments include for each alert generated by an incident analyzer, applying active alert filters to the alert; wherein applying the active alert filters to the alert includes: creating a list of all active alert filters and a set of all active listeners; and for each active alert filter, running the active alert filter; if the active alert filter indicates that the alert should not go to one or more of the active listeners, removing the one or more active listeners from the set of all active listeners; if the active listeners set is empty, stopping processing of the alert; and if the active listeners set is not empty, selecting the next active alert filter from the active alert filter list.Type: GrantFiled: May 24, 2011Date of Patent: June 17, 2014Assignee: International Business Machines CorporationInventors: James E. Carey, Philip J. Sanders
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Publication number: 20140164852Abstract: An information processing apparatus includes a receiving unit receiving data input to one or more apparatuses; a data storage unit storing the data with a determined display position thereof in a display screen; a log storage unit storing a data change as a log; an association unit monitoring a communication status of a communication with the one or more apparatuses, and associating information indicating an apparatus where a communication error occurs and a timing when the communication occurs with the log; a recording unit recording video of the data change displayed in the display screen from when the communication error occurs until when the communication is recovered for an apparatus; and a transmission unit transmitting the video from an event when the communication error occurs until an event when the communication is recovered and the log to the apparatus.Type: ApplicationFiled: December 9, 2013Publication date: June 12, 2014Applicant: Ricoh Company, Ltd.Inventors: Shinichi SUMIYOSHI, Tetsuo YAMASHITA, Fumihiro HASEGAWA, Miyuki ODA, Yuusuke OHTA, Yuka KIHARA, Masahiko ITOH
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Patent number: 8751879Abstract: In a method for intelligently monitoring and dispatching an Information Technology (IT) service alert, a computer receives a service error alert and classifies the service error alert. The computer assigns the service error alert, based on the service error alert class. The computer monitors the progress of the resolution of the service error alert.Type: GrantFiled: March 30, 2011Date of Patent: June 10, 2014Assignee: International Business Machines CorporationInventors: Carlos Alberto Francisco, Sergio Antonio Toso Junior, Adan Rosler, Thiago Cesar Rotta
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Publication number: 20140157036Abstract: In one embodiment, a test case run analyzer may filter out failure events with known causes from a test report. The test case run analyzer may receive a test report of a test case run of an application process. The test case run analyzer may automatically identify a failure event in the test case run. The test case run analyzer may automatically compare the failure event to a failure pattern set. The test case run analyzer may filter the test report based on the failure pattern set.Type: ApplicationFiled: November 30, 2012Publication date: June 5, 2014Applicant: Microsoft CorporationInventors: Thomas Walton, Herman Widjaja, Anish Swaminathan, Andrew Precious, Edwin Bruce Shankle, III, Andrew Campbell, Sean Edmison, Jacob Beaudoin
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Patent number: 8745435Abstract: A computer-implemented method for detecting alarm conditions, the method involving receiving at a first time a trigger notification describing a monitored occurrence on a network; setting a redundancy window to begin at the first time and to end at an expiration time; designating a first alarm condition to represent the trigger notification; receiving a second notification at a second time after the first time, the second notification describing the monitored occurrence; and determining whether a second alarm condition exists by testing whether the second time is within the redundancy window.Type: GrantFiled: April 22, 2013Date of Patent: June 3, 2014Assignee: CA, Inc.Inventors: Lawrence A. Stabile, Mark W. Sylor, Thomas Allen LaRosa, Bradley S. Carey, David William Russo, Kevin M. Jackson, Albert Briner, Jeremiah David Small, Matthew Eric Baddeley
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Patent number: 8738973Abstract: Apparatus and methods for remotely managing a self-service terminal. The apparatus and methods may involve a receiver module configured to receive an input from a self-service device, a computational module and a transmission module. The input may include information regarding a fault-related event. The computational module may determine whether an index corresponding to the fault-related event exceeds a predetermined threshold based on fault-related events. The transmission module may send an electronic notification of a possible self-service device operational failure if the index exceeds the predetermined threshold.Type: GrantFiled: June 15, 2009Date of Patent: May 27, 2014Assignee: Bank of America CorporationInventors: Timothy B. Vannatter, Richard L. Fitzgerald, Stephen R. Crowley
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Publication number: 20140143615Abstract: An embedded apparatus displaying an error message upon detection of a failure during execution of a program includes a central processing unit executing the program; a program storage unit storing an executable compressed file where plural files are combined as the program; a failure detection unit detecting a failure based on storage contents of addresses storing execution results of instructions; and an error message display unit outputting the error message on a display device when the failure detection unit detects the failure, the error message including version information of the program, file identification information of the file, and line numbers of the instruction being executed in the file, the error message being described in the instruction.Type: ApplicationFiled: July 4, 2012Publication date: May 22, 2014Inventor: Toshikazu Ohwada
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Publication number: 20140136905Abstract: A method of operating a test equipment system that is coupled to network circuitry is described. The method displays only selected information. Furthermore, the method may display the selected information in a manner as to allow a user of the test equipment to easily identify errors in the network circuitry. The method may select the information to be displayed by processing received signals according to a stacked protocol hierarchical structure.Type: ApplicationFiled: November 14, 2012Publication date: May 15, 2014Applicant: Altera CorporationInventor: Altera Corporation
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Publication number: 20140136906Abstract: The present invention relates to a method and an arrangement for distributing fault information from a lower level network management node to a higher level network management node in a network management architecture comprising modules logically representing network nodes and network links under management. The higher level network management node subscribes to at least some detailed fault information. And, a notification comprising a summary of fault information sent by the lower level network management node is received by the higher level network management node. Then, the higher level network management node retrieves the subscribed detailed fault information from said received notification.Type: ApplicationFiled: November 6, 2013Publication date: May 15, 2014Applicant: TELEFONAKTIEBOLAGET L M ERICSSON (PUBL)Inventors: John Power, Edwin Tse
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Patent number: 8726091Abstract: A system for troubleshooting control programs employs an event log that captures the values of inputs to outputs from the control program only at event times determined by changes in input or output data. The program allows the event log to be reviewed in jumps to only events which cause a change in output value of an instruction or particular change in output value of a particular instruction, greatly simplifying the troubleshooting process. The event log records a particular instruction instance associated with the event permitting the operation of the program to be studied in reverse order. The event log may also record a timestamp of the event allowing time stamped data from different devices to be synchronized with the review of the events.Type: GrantFiled: June 24, 2011Date of Patent: May 13, 2014Assignee: Rockwell Automation Technologies, Inc.Inventors: Robert Guenther, Steven A. Zuponcic, Kenwood H. Hall
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Patent number: 8726103Abstract: Described herein are systems related to a visual tool for providing a dynamic and accessible collaborative environment during a production outage or network downtime. An outage management tool comprising a server application tool receiving and storing monitoring data related to an operation of a network and application-level components of the network, wherein the monitoring data includes outage information corresponding to one of the network and the application-level components, and a visualization tool generating an interactive representation of the network including the outage information, the visualization tool and generating, in response to a request, an adjusted interactive representation of the network including application-level components affected by an outage and event traffic related to the outage.Type: GrantFiled: December 7, 2010Date of Patent: May 13, 2014Assignee: AT & T Intellectual Property I, LPInventor: Brian Lee
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Publication number: 20140129882Abstract: A method, system, and/or computer program product encodes diagnostic data in an error message for a computer program. In response to an error in the processing of a computer program, a predetermined set of diagnostic data associated with the error is selected. The predetermined set of diagnostic data is encoded in an image, and the image is displayed in association with an error message for the error.Type: ApplicationFiled: October 10, 2013Publication date: May 8, 2014Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: ARRON J. HARDEN, RICHARD K. MORRIS
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Patent number: 8719642Abstract: A method for saving crash dump files of a virtual machine (VM) on a designated disk is disclosed. The method includes associating, by a hypervisor that virtualizes a plurality of virtual machines (VMs), each VM of the plurality of VMs with a crash dump disk that is solely dedicated to the VM, wherein each crash dump disk is located separate from its associated VM. The method further includes configuring, by the hypervisor, an OS of each VM with a crash file path to the crash dump disk associated with the VM, and configuring, by the hypervisor, each VM of the plurality of VMs to generate crash dump files for the VM upon a crash event of the VM and store, via the crash file path, the generated crash dump files to the crash dump disk associated with the VM.Type: GrantFiled: January 11, 2013Date of Patent: May 6, 2014Assignee: Red Hat Israel, Ltd.Inventor: Dor Laor
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Publication number: 20140122946Abstract: A network management system utilizes an element manager at the RNC level to reduce the workload and efficiently manage multiple wireless appliances in a mobile data network. Management communications from the network management system flow through the element manager to all devices under the RNC level appliance hosting the element manager. The element manager provides for fault management, performance monitoring and configuration of the many breakout appliances and reports necessary information back to the network management system.Type: ApplicationFiled: December 6, 2012Publication date: May 1, 2014Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: William F. Berg, Ronald L. Billau, Canio Cillis, Wissam A. Elriachy, Heike Leuschner
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Patent number: 8713368Abstract: The present disclosure describes computer implemented methods, computer systems, and computer readable mediums for recursively testing an OData service. One method may include extracting resource identifiers from an initial service document, and for each of the resource identifiers, retrieving a respective response document from the OData service. The method may further include applying a test function to each of the resource identifiers and respective response documents and recording a result of the test function for each of the resource identifiers. The method may further include recursively extracting new resource identifiers from the response documents and retrieving respective new response documents for each new resource identifier from the OData service until no additional resource identifiers are extracted from the new response documents.Type: GrantFiled: August 22, 2012Date of Patent: April 29, 2014Assignee: SAP AGInventor: Hendrik C. R. Lock
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Patent number: 8707140Abstract: A device (102) supports error correction. A receiver (120) is configured to receive data over a communications link. A decapsulator (122) is coupled to the receiver and configured to create datagrams. A decoder (124) is coupled to the decapsulator and configured to store the datagrams in a table and to create codewords, the decoder storing the datagrams in table columns to create codewords in table rows. A user interface (126) is coupled to the decoder and configured to render images corresponding with the datagrams on the user interface. Advantages of the invention include efficient signal processing and prolonged battery life in mobile wireless devices.Type: GrantFiled: September 19, 2006Date of Patent: April 22, 2014Assignee: ST-Ericsson SAInventors: Scott Guo, Manikantan Jayaraman
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Patent number: 8707111Abstract: Various embodiments include a method and system for high-volume distributed script error report handling. A group of user terminals may be selected to report errors, where the group of user terminals is a subset of user terminals having open user session and the group of user terminals is smaller than a predetermined threshold value. An error report, generated by a user terminal in response to a script error, may then be received, where the user terminal is in the group of user terminals selected to report errors. The received error report may then be processed to create a processed error report. The processed error report may then be presented to a service user.Type: GrantFiled: February 9, 2011Date of Patent: April 22, 2014Assignee: eBay Inc.Inventors: Eric Ye, David Q. He, Rajasekhar Bhogi
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Patent number: 8707086Abstract: A method for computer system recovery is presented. In one embodiment, the method includes establishing a connection, via an interface, to a computer system to support the system recovery of the computer system. The method includes executing an emulation application as a recovery agent. The method includes retrieving, based on identifiers associated with the computer system, remote data via another interface. The method further includes performing the system recovery by using at least a part of the remote data.Type: GrantFiled: April 21, 2011Date of Patent: April 22, 2014Assignee: Intel CorporationInventor: David I. Poisner
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Patent number: 8706105Abstract: A method, system and machine-readable storage medium for providing fault tolerance in a distributed mobile architecture (dMA) system. The method includes receiving a message or failing to receive the message within a predetermined time relating to a first dMA gateway (dMAG) at a second dMAG. It is determined whether the first dMAG is not operational or is otherwise offline based on the received message or the failure to receive the message. One or more dMA nodes associated with the first dMAG are notified in order to request connections to an external system via the second dMAG. The external system is also notified to request connections to one or more dMA nodes associated with the first dMAG via the second dMAG.Type: GrantFiled: June 27, 2008Date of Patent: April 22, 2014Assignee: Lemko CorporationInventor: Shaowei Pan
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Patent number: 8700958Abstract: Network survivability is quantified in such a way that failure cases can be compared and ranked against each other in terms of the severity of their impact on the various performance measures associated with the network. The degradation in network performance caused by each failure is quantified based on user-defined sets of thresholds of degradation severity for each performance measure. Each failure is simulated using a model of the network, and a degradation vector is determined for each simulated failure. A comparison function is defined to map the degradation vectors into an ordered set, and this ordered set is used to create an ordered list of network failures, in order of the network degradation caused by each failure.Type: GrantFiled: March 6, 2012Date of Patent: April 15, 2014Assignee: Riverbed Technology, Inc.Inventors: Vanko Vankov, Vinod Jeyachandran, Pradeep K. Singh, Alain J. Cohen, Shobana Narayanaswamy
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Patent number: 8694625Abstract: An event notification system for distributed processing systems provides remote and local node event notification in systems that require local registration of an event consumer in order produce an event notifications. To provide notification of an event occurring on a remote node, either event consumers on all nodes in the cluster register locally to receive event notifications and specify that the event is a cluster event, in which case the nodes send notification of their locally-occurring events to all nodes, or remote registrations are accepted at nodes and if a local consumer for the event is not present, a listener thread registers as an event consumer. The listener thread sends the event notifications to the remote nodes registered as consumers for the event by observing communication between the event producer and the local consumer, or receiving the event notifications directly if there is no local consumer.Type: GrantFiled: September 10, 2010Date of Patent: April 8, 2014Assignee: International Business Machines CorporationInventors: Cheryl L. Jennings, Rajeev Mishra, Trishali Nayar, Lance W. Russell
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Patent number: 8688435Abstract: A method and system for processing input media for provision to a text to speech engine comprising: a rules engine configured to maintain and update rules for processing the input media; a pre-parsing filter module configured to determine one or more metadata attributes using pre-parsing rules; a parsing filter module configured to identify content component from the input media using the parsing rules; a context and language detector configured to determine a default context and a default language; a learning agent configured to divide the content component into units of interest; a tagging module configured to iteratively assign tags to the units of interest using the tagging rules, wherein each tag is associated with a post-parsing rule; a post-parsing filter module configured to modify the content component by executing the post-parsing rules identified by the tags assigned to the phrases and strings.Type: GrantFiled: September 22, 2010Date of Patent: April 1, 2014Assignee: Voice on the Go Inc.Inventors: Babak Nasri, Selva Thayaparam
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Publication number: 20140089747Abstract: The present invention discloses method and system for debugging, and a non-transitory computer-readable medium that stores instructions of debugging. The method includes when a loophole is detected, determining whether a network is online; if yes, fixing the loophole; otherwise, prompting a user to make the network online, and fixing the loophole when the network is online, so as to avoid debugging failure caused by a failure of patch downloading when the network is offline, thereby reducing the failure rate of debugging.Type: ApplicationFiled: November 6, 2013Publication date: March 27, 2014Applicant: TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITEDInventors: Qiru Chen, Yang Liu, Pinfu Ou, Xin Deng
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Publication number: 20140089746Abstract: A request is received by a first computer. The first computer delegates the first request to a second computer. The second computer attempts to process the first request and identifies an imminent fault as a result of the attempt. The second computer sends a message to the first computer indicating an imminent fault as a result of the attempted processing of the first request. The first computer sends a message to a third computer indicating that a second request matching the first request should not be processed.Type: ApplicationFiled: September 27, 2012Publication date: March 27, 2014Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventor: INTERNATIONAL BUSINESS MACHINES CORPORATON
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Patent number: 8683270Abstract: Subject matter disclosed herein relates to a memory device and a method of operating same.Type: GrantFiled: April 29, 2010Date of Patent: March 25, 2014Assignee: Micron Technology, Inc.Inventors: Chris Bueb, Poorna Kale
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Patent number: 8683273Abstract: Method and application server for providing an asynchronous error notification from an application server to an application server controller in a network is provided. The method at the application server includes generating an error message when an error occurs at/during Open Service Gateway initiative (OSGi) framework runtime. The method also includes converting the error message as a Universal Plug and Play (UPnP) event. Moreover, the method includes providing the UPnP event comprising error information to the application server controller. The application server includes a receiver configured to receive a command from an application server controller to install an application in an Open Service Gateway initiative (OSGi) framework available at the application server. The application server also includes a processor configured to generate an error message when an error occurs during installation of the application in the framework and convert the error message as a Universal Plug and Play (UPnP) event.Type: GrantFiled: November 19, 2008Date of Patent: March 25, 2014Assignee: Samsung Electronics Co., Ltd.Inventors: Dong-Shin Jung, Joo-Yeol Lee, Siddapur Channakeshava Sreekanth, Subramanian Krishnamurthy, Vedula Kiran Bharadwaj
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Publication number: 20140082435Abstract: To prevent the complete omission of a log due to log information which is destroyed since it cannot be transmitted, when the communication log information of a plurality of layers is transmitted and a log is displayed at a transmission destination. A test device 10 includes a log header generating unit 151 that generates a log header including layer identification information and time information, a log data generating unit 152 that generates log data including communication data, a test-device-side transmitting unit 17 that transmits the log header and the log data to a display device 30, and a priority control unit 19 that performs control such that the log header is transmitted prior to the log data. A display control unit 35 of the display device 30 displays a log such that the log header is associated with the log data.Type: ApplicationFiled: July 2, 2013Publication date: March 20, 2014Inventor: Kazunori Kitagawa
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Publication number: 20140082436Abstract: In a numerical control system including a plurality of data communication apparatuses and a numerical controller that transmits and receives data to and from the data communication apparatuses, a filter circuit is removably attached to each of a connection unit of the numerical controller and connection units of the data communication apparatuses. By detecting an error information based on a data transfer error or the sign of the data transfer error, a filter circuit that needs to be replaced is specified. Thus, the noise immunity of only a required portion of the filter circuits is increased, as a result, it is possible to suppress the cost for noise reduction while increasing the noise immunity of the entire system.Type: ApplicationFiled: September 19, 2013Publication date: March 20, 2014Applicant: FANUC CorporationInventors: Yuuji SONE, Hiroshige ANDOU
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Publication number: 20140082407Abstract: Remediating events of components using behaviors via an administrator system and an administrator client. The administrator system receives an event from a component of an information technology (IT) environment. A behavior is determined at least partly from the event. The behavior is determined to be an anomalous behavior at least partly from a group of previously received events. A coefficient is calculated, via a calculation, for the anomalous behavior at least partly from a weight. The administrator system sends a description of the anomalous behavior and a group of options to the administrator client. The description is at least partly based on the calculation. The administrator system receives a severity indication from the administrator client. The weight, the calculation, and the description are updated based on the severity indication.Type: ApplicationFiled: December 6, 2012Publication date: March 20, 2014Applicant: International Business Machines CorporationInventors: Andrzej Kochut, Steven J. Mastrianni, Anca Sailer, Charles O. Schulz
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Patent number: 8677194Abstract: Embodiments of the present invention relate generally to error reporting methods and systems. An error reporting application may be configured to be a stand-alone program, embedded within another application, or added as a plug-in application. The error reporting application may also be configured to provide a mechanism for a user to describe a problem with another application and send the problem description to a configurable, user defined location. The error report from the error reporting application may then be processed by an error processing system at the user-defined location.Type: GrantFiled: November 29, 2006Date of Patent: March 18, 2014Assignee: Red Hat, Inc.Inventors: Heather Brodeur, David Malcolm, John W. Lockhart
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Patent number: 8674992Abstract: In a computer-displayed graph, indications of multiple attributes or states of an object represented by a node of the graph are displayed using a spotlight, in which attributes of the spotlight correspond to attributes of the object represented by the node. The attributes of the spotlight each correspond to an attribute of the object and may include the color, brightness, and size of the spotlight. The spotlight may be positioned with the node, including overlaying the spotlight on the node and positioning the spotlight relative to the node.Type: GrantFiled: July 14, 2010Date of Patent: March 18, 2014Assignee: BMC Software, Inc.Inventors: Ricky L. Poston, Jason L. Graham
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Patent number: 8677193Abstract: This disclosure relates generally to identifying and locating a failed or failing system component within a computer system, and more specifically to providing indicator lights and/or associated voice alerts to indicate, identify, and locate failed or failing system components within a computer system. A method for indicating a fault in a computer system in accordance with an embodiment includes: detecting a fault in the computer system; obtaining a problem definition associated with the fault; and generating an audible voice fault alert corresponding to the problem definition.Type: GrantFiled: May 10, 2011Date of Patent: March 18, 2014Assignee: International Business Machines CorporationInventor: Phillip S. Wilson, Jr.
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Patent number: 8677184Abstract: According to one embodiment, a system for creating a list of related defects in a network environment includes a processor, and a computer readable storage medium having computer readable program code embodied therewith. The computer readable program code includes computer readable program code that, when executed by the processor, causes the system to acquire a device list related to devices in multiple paths of a network, computer readable program code that, when executed by the processor, causes the system to query one or more information sources using the device list to retrieve defect data from the one or more information, sources, computer readable program code that, when executed by the processor, causes the system to create a list of related defects based on the retrieved defect data, and computer readable program code that, when executed by the processor, causes the system to output the list of related defects.Type: GrantFiled: January 5, 2011Date of Patent: March 18, 2014Assignee: International Business Machines CorporationInventors: Tara Astigarraga, Louie A. Dickens, Nancy V. Ryson, Daniel J. Winarski
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Patent number: 8675129Abstract: There is disclosed a method of controlling a television system which can connect to a printing apparatus, and has a display unit. Display/non-display of the status information is set (S13, S14). Status information of the printing apparatus is received from the printing apparatus (S101). The control is made to display the status information on the display unit when the display of the status information is set, and not to display the status information on the display unit when the non-display of the status information is set (S102, S103).Type: GrantFiled: September 1, 2006Date of Patent: March 18, 2014Assignee: Canon Kabushiki KaishaInventor: Kosuke Yamamoto
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Publication number: 20140068356Abstract: A message determination apparatus includes a storage unit that stores messages generated in a system, an extracting unit that extracts a message whose occurrence interval is in a certain range from the messages stored on the storage unit, and a determining unit that determines whether the occurrence interval of the message extracted at the extracting unit is out of a certain range in the messages generated in the system. Accordingly, a fault on the system can be detected when the occurrence interval is out of a certain range.Type: ApplicationFiled: November 13, 2013Publication date: March 6, 2014Applicant: FUJITSU LIMITEDInventors: YUKIHIRO WATANABE, YASUHIDE MATSUMOTO, Atsuji SEKIGUCHI, Masazumi MATSUBARA
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Publication number: 20140068355Abstract: A network device includes a processor; and a memory storing computer-readable instructions therein, the computer-readable instructions, when executed by the processor, causing the network device to perform: storing a first mail address and a second mail address; generating a first email to be addressed to the first mail address and a second email to be addressed to the second mail address, the first email having a first body including a URL, the second email having a second body including the URL; detecting a specific failure occurring in the network device; transmitting the first email to the first mail address and the second email to the second mail address when the specific failure is detected.Type: ApplicationFiled: November 7, 2013Publication date: March 6, 2014Applicant: BROTHER KOGYO KABUSHIKI KAISHAInventors: Shigetaka YOSHIDA, Atsushi KOJIMA, Hideto MATSUMOTO, Kiyotaka OHARA
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Patent number: 8667339Abstract: A server apparatus, a mobile terminal, an electric appliance, a communication system, a communication method and a program for notifying a mobile terminal user in the open of the cause of a failure of P2P connection. In a communication system, an electric appliance (101), a server apparatus (103) and a mobile terminal (105) each detect a failure in preparation for P2P connection between the electric appliance (101) and the mobile terminal (105). When the electric appliance (101) detects the failure, it notifies the mobile terminal (105) of the failure via the server apparatus (103). When the server apparatus (103) detects the failure, it notifies the mobile terminal (105) of the failure. The mobile terminal (105) notifies the user of the failure detected by the mobile terminal itself or of the failure notified of by the server apparatus (103).Type: GrantFiled: June 16, 2011Date of Patent: March 4, 2014Assignee: Panasonic CorporationInventor: Tomoharu Kaneko
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Patent number: 8667340Abstract: A distributed computing system includes a plurality of intercommunicating component machines. In a method for alert processing, when a component machine fails to perform an operation, and no alert information regarding that operation is currently stored by that component machine, peer machines among the component machines are identified with regard to the operation. Notification is sent to the peer machines regarding failure to perform the operation, notifying the peer machines to store alert information regarding the operation. The component machine stores the alert information regarding the operation and issues an alert corresponding to the failure to perform the operation. A computer readable medium containing executable instructions is also described.Type: GrantFiled: March 29, 2011Date of Patent: March 4, 2014Assignee: Hewlett-Packard Development Company, L.P.Inventors: Anna Stepanenko, Bhuvaneswari Chellappan, Sylvain B Puccianti
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Patent number: 8656225Abstract: A method retrieves an event record that identifies a network device that generated the event and that contains a timestamp indicating when the event was generated. A key period of use associated with the generating network device is also retrieved. If the time of the event is within the retrieved key period, the event record is modified to show that the event is within the retrieved key period. Using information in the modified event record, the event and an indication that the event is within the retrieved key period is displayed.Type: GrantFiled: April 12, 2012Date of Patent: February 18, 2014Assignee: International Business Machines CorporationInventors: William Duchenay, Thierry P. R. Supplisson, Eric Thiebaut-George
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Patent number: 8656224Abstract: A set of connected network devices and at least one network device generate an event record containing an identity of the generating network device and a timestamp indicating when the event was generated. The event record is retrieved that identifies the network device that generated the event. A key period of use associated with the generating network device is also retrieved. If the time of the event is within the retrieved key period, the event record is modified to show that the event is within the retrieved key period. Using information in the modified event record, the event and an indication that the event is within the retrieved key period is displayed.Type: GrantFiled: August 23, 2011Date of Patent: February 18, 2014Assignee: International Business Machines CorporationInventors: William Duchenay, Thierry P. R. Supplisson, Eric Thiebaut-George
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Patent number: 8650445Abstract: Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data migration operations and a reporting manager or monitor agent which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.Type: GrantFiled: September 13, 2012Date of Patent: February 11, 2014Assignee: CommVault Systems, Inc.Inventors: Parag Gokhale, Rajiv Kottomtharayil, Srinivas Kavuri, Anand Prahlad, Suresh Parpatakam Reddy, Robert Keith Brower, Jr., Jared Meade
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Patent number: 8649920Abstract: A monitoring device automatically monitors lateral guidance orders of an aircraft. The device includes a failure monitoring device for implementing comparisons between roll control orders generated by a number of equipments in order to be able to detect a failure of one of the equipments concerning the generation of lateral guidance orders of the aircraft. Additionally, the device includes a failure anticipation comparator device for analyzing inlet parameters of the equipments to determine when a failure of one of the equipments should be anticipated.Type: GrantFiled: December 7, 2011Date of Patent: February 11, 2014Assignee: Airbus Operations (SAS)Inventors: Nicolas Potagnik, Jean Muller, Florent Lanterna
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Patent number: 8645760Abstract: The invention monitors display (error) messages from software programs presented to users and looks for items of interest. When detected, the text of the message is collected along with source of the message, and other details. This data is checked against a database of Messages, either locally, or networked to a remote database. If the issue has not been previously detected it is added to the database. If the message had been detected previously, counters recording frequency of occurrence. Then an option to see additional information is provided. If selected the database returns all the information it has on this specific issue. Also, additionally created content that normally does not exist in the message such as which application and vendor issued the message, frequency of occurrence, and vendor contact information. Additional content such as a detailed description and solutions that were manually created is included in the results to the user.Type: GrantFiled: July 29, 2009Date of Patent: February 4, 2014Assignee: FAQwareInventor: Frank van Gilluwe
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Patent number: 8639806Abstract: Embodiments include devices, systems, methods, and articles of manufacture that facilitate sending notices that a previously identified malfunctioning link or pointer has been restored or otherwise rendered useable. Embodiments can include systems with a registry wherein when a user discovers that a link is not functioning properly the registry may register the malfunctioning link, may facilitate further queries of the malfunctioning link, and may provide updates to one or more user portals that the previously malfunctioning link or pointer is no longer malfunctioning.Type: GrantFiled: March 8, 2012Date of Patent: January 28, 2014Assignee: International Business Machines CorporationInventors: Jaroslaw Gawor, Lin Sun, Paul Franklin McMahan