Abstract: Methods, systems and apparatus for populating a least cost routing database. In one aspect, a method includes receiving from a carrier a bid for routing a telephone call to a destination; automatically loading the received bid into a least cost routing database to generate an updated least cost routing database; and making the updated least cost routing database accessible for use in determining one or more least cost routes. Further, the received bid can be analyzed to generate a projected business result and the projected business result can be presented to the carrier before loading the received bid into the least cost routing database. Additionally, input can be received from the carrier specifying an historical period and the projected business result can be generated based on data associated with the specified historical period.

Abstract: A terminal includes a data receiving unit to receive data from a first target terminal via near field communication (NFC); and a data processing unit to process service information from the data received from the data receiving unit. A method includes establishing a connection via NFC; receiving data via NFC; determining if a service is provided from the data; if a service is provided, determining if a service usage history information update is set; and if a service usage history information update is set, updating the service information of the provided service; and if the service usage history update is not set, initializing the service information. A system includes a terminal with NFC capability; a first target terminal with NFC capability, wherein the first target terminal provides the service.

Abstract: Embodiments of the invention are directed to a system, method, or computer program product for aggregating phone numbers for contact. Embodiments retrieve the contact record corresponding to the customer; determine any phone numbers associated with the contact record; determine any financial accounts owned or otherwise associated with the customer; determine any phone numbers associated with the financial accounts; determine whether any of the phone numbers associated with the financial accounts are not included in the phone numbers associated with the contact record; and, in response to determining that at least one phone number associated with the financial accounts is not included in the phone numbers associated with the contact record, update the contact record to indicate the at least one phone number associated with the financial accounts.

Abstract: An exchange apparatus serves a plurality of telephone terminals and a server device is connected to the exchange apparatus via an exchange network and that, in a case in which the plurality of telephone terminals are grouped, stores in association and administers, for each group, a different single number and identification information of the at least one telephone terminal belonging to the group. When a call is originated with a predetermined single number from an originating side telephone terminal, the exchange apparatus performs a query to the server device for a connection destination corresponding to the predetermined single number, and implements a call connection between a telephone terminal of a connection destination, which is a result from the server device in response to the query, and the originating side telephone terminal.

Abstract: A method, non-transitory computer readable medium, and a service management computing device comprises obtaining one or more call detail records associated with one or more customers from one or more data sources. Each of the obtained call detail records is scanned to determine presence of a call drop in each of the obtained call detail records. Next, a customer experience index and an impact value is determined for the one or more call detail records for which the call drop is determined to be present. Based on the determined experience index, one or more actions are performed.

Abstract: A revenue management system for telecommunication systems is disclosed. The revenue management system can have multiple integrated modules. The modules can include a revenue generation module, a revenue capture module, a revenue collection module, a revenue intelligence module, and others. The revenue management system can also be configured to simultaneously manage revenue for prepaid, postpaid, now-paid payment models.

Abstract: The programmable electrical outlet and keyed lock box for connection therewith is designed to program the output of electricity through an electrical outlet while simultaneously securing a male prong of an electronic appliance inside of the keyed lock box. The programmable electrical outlet includes a display and a plurality of buttons to program the electrical outlet, and an electrical cord with GFCI circuitry integrated into the male plug. The keyed lock box is specifically designed to contain and lock inside the programmable electrical outlet and the male plug of the electronic appliance. The keyed lock box includes a window to enable viewing of the display of the programmable electrical outlet. The keyed lock box also includes a snooze button extension that aligns with a snooze button located on the programmable electrical outlet.

Abstract: A system and method is provided for automatically generating an interactive voice response (IVR) application flow from recorded audio files of calls to or from an IVR system. The method includes identifying an IVR state sequence for each of a plurality of calls from recorded audio files of the calls. The N most common state sequences are identified for the IVR system for the plurality of calls. An application flow is then displayed for the IVR application using the N most common state sequences.

Abstract: The present invention describes a system and method for communicating voice and data over a packet-switched network that is adapted to coexist and communicate with a legacy PSTN. The system permits packet switching of voice calls and data calls through a data network from and to any of a LEC, a customer facility or a direct IP connection on the data network. The system includes soft switch sites, gateway sites, a data network, a provisioning component, a network event component and a network management component. The system interfaces with customer facilities (e.g., a PBX), carrier facilities (e.g., a LEC) and legacy signaling networks (e.g., SS7) to handle calls between any combination of on-network and off-network callers.

Abstract: Embodiments of a mobile device and server system are described. The mobile devices communicate with the server system and present targeted content, such as advertisements to the mobile device users. The content is targeted based on usage statistics stored on the server system which were previously collected from the mobile device. The server receives the usage statistics collected from the mobile device, makes inferences about preferences of users by tracking application and/or content usage behaviors of the users, generates recommendations for advertisements targeted toward the users of the mobile devices based on usage statistics; and transmits the recommendations to one or more of the mobile devices for presentation to the user(s).

Abstract: A method and apparatus for improving identification of a party in a communication transaction is disclosed. An apparatus that incorporates teachings of the present disclosure may include, for example, a terminal device having a User Interface (UI) element that presents an image identifier that identifies one among a calling party in at least one among an unanswered call and a voicemail message, and a called party in a dialed call. Additional embodiments are disclosed.

Abstract: The present invention relates to a mechanism for providing state information, which bears on the presence of a telephone user, to a presence system. The state information is derived by monitoring events relating to telephony use. Once derived, the state information is directly or indirectly sent to a presence service, which provides presence information to applications requiring such information about the telephone user. The state information preferably bears on the presence, absence, or availability of the telephone user based on their interaction with a telephony device or function. In one embodiment, a telephony switching system is configured to monitor events associated with a telephony device or function and send messages to a presence service over a packet-switched network when the state of the telephony device or function changes. In another embodiment, an IP telephone system is configured to provide state information to the presence service.

Abstract: Usage information is received that describes usage of communication services by a communications device. The usage information is compared to monitoring criteria. When the monitoring criteria is satisfied, an electronic notification message is sent to the communications device. The electronic notification message when a communications service is initiated and before an additional charge for the communications service is incurred.

Abstract: An improper connection determination method includes a closed circuit forming step, a current detection step and a determination step. In the closed circuit forming step, a closed circuit from one of at least two contacts in a telephone connection terminal of a communication apparatus to another one of the at least two contacts in the telephone connection terminal is formed. In the current detection step, a current flowing in the closed circuit, when the closed circuit is formed in the closed circuit forming step, is detected. In the determination step, it is determined that the telephone line is improperly connected to the telephone connection terminal when the current is detected in the current detection step.

Abstract: The collect cellular call identifies the cellular telephone carrier and called party cell phone. After determining whether the carrier and phone accept message service charges (SMS), a voice response module seeks positive authorization from the called party with the telephone. If positive, the system facilitates a connection between the calling party and the called party and initiates a predetermined billing charge assigned to the cellular telephone number. If the carrier or the cell phone is not enabled or if no authorization is obtained from the called party, the system facilitates a denial of completion signal. A timer monitors the length of the collect cellular call. Databases are accessed to locate the carrier and called cell phone number approved list of numbers and deny service list of numbers.

Abstract: Embodiments of the present invention provide optimization of telephone services through telephone calling plan/card analysis. The least expensive rate is found for telephone calls at any given time and/or date, either through static pre-entry of data, or through dynamic querying of rates via a web-based look-up table, and places calls according to an optimized calling plan. Specifically, in a typical embodiment, an outgoing/target telephone number for an intended telephone call is captured, and a corresponding destination geographic region is identified. Based on the geographic region, a calling plan resulting in a lowest price for the telephone call is identified. This is typically accomplished by consulting at least one table (e.g., call information table) that associates (among other things) calling plans and/or calling cards with geographic regions.

Abstract: Integration of a mobile hotspot into a service provider network is disclosed. A network node establishes a first wireless communication link with a mobile hotspot device. The mobile hotspot device is configured to establish a second wireless communications link with at least one client device. The network node receives an access request message from the mobile hotspot device which comprises credentials provided by the at least one client device. The network node determines that the at least one client device is authorized to access the service provider network through the mobile hotspot device based on the credentials and indicates to the mobile hotspot device that the at least one client device is authorized to access the service provider network through the mobile hotspot device.

Abstract: The present invention is a methodology for the delivery of freshly prepared food to a plurality of vehicle-operating consumers. Freshly prepared foods means foods that have, in some manner, recently been transformed into an edible or consumable format. Thus, when frozen ice cream is scooped into a cone, it is freshly prepared; when a frozen or cool item is microwaved to cook it or to merely heat it up, it is freshly prepared; when coffee is taken from an urn or coffeemaker and put into a cup, it is freshly prepared; when soda is dispensed from a dispenser or cooler, it is, in accordance with the present invention, freshly prepared; when frozen pizza is heated, it is freshly prepared, etc.

Abstract: The invention relates to a method for gender identification of a cell-phone subscriber. There are two main steps: constructing a general model of female and male calling behaviour from a set of variables obtained for each subscriber; and classifying an individual calling behaviour of a subscriber comparing it with the general model. The method includes the step of constructing the general model comprises obtaining a set of data, that may be obtained from calling detail records, that are saved at a database every time a subscriber makes or receives a phone call; computing a set of variables using a set of instances from subscribers who their gender is already known; and applying an algorithm which generates groups labelled as male or female behaviour. Finally, in the step of classifying, the gender of the subscriber is identified by assigning to the subscriber the label of the closest group.

Abstract: The invention describes a method of providing incentives to users via supporting mechanisms and algorithms for facilitating the move of DT traffic to off-peak hours. It proposes an efficient utilization of the network resources during peak hour under a flat-rate pricing scheme with the cooperation and blessing of the users and without adding complexity to billing.

Abstract: A method for collecting data to measure market-share for a defined telecommunication market. A market of interest is defined and a random panel of numbers is created. A call set-up is initiated to the created random panels by generating signaling messages wherein the signaling messages access a Calling Name Services (CNAM) database, a Local Number Portability (LNP) database, an E-911 Automated Location Information (ALI) database and a Line Information Database (LIDB) using signaling system 7 (SS7) protocol. Generated signaling messages access ENUM (Telephone Number Mapping) database and Internet Protocol (IP) Peering database using IP. The response to the generated signaling messages are used to determine assignment status, business ownership, businesses versus residential status and the technology employed for a given number in the created panel. In one embodiment, the process is repeated over a period in order to determine changes to the market-share and derivative metrics for the telecommunication market.

Abstract: A method for paying back customers for unused service units remaining after a billing cycle. A payback amount is determined by the product of the number of unused service units remaining and the payback rate amount. The payback amount credited to the customer is the calculated payback rate or a maximum payback amount, wherever is smaller. A total payback amount can be determined based on a combination of payback amounts for various services, including voice services, texting services, email services, and/or data storage services.

Abstract: The disclosed embodiment relates to identifying telecom users. An exemplary method comprises collecting, with a computing device, call usage data based on the call usage of a new telecom user, comparing, with a computing device, the collected call usage data with existing call usage data stored within a call usage database to determine if the collected call usage data for the new telecom user corresponds with the existing call usage data for an existing telecom user, assigning the new telecom user a user identifier corresponding to the existing telecom user if it is determined that the collected call usage data for the new telecom user corresponds with the existing call usage data for an existing telecom user, and assigning the new telecom user a new user identifier if it is determined that the collected call usage data for the new telecom user does not correspond with the existing call usage data for an existing telecom user.

Abstract: A credit card fraud reduction system is disclosed. The system comprises a computer system and an application. The application, when executed on the computer system, applies increased credit card fraud prevention procedures to use of an electronic credit card application in a mobile electronic device, based on a changed communication usage pattern of the mobile electronic device.

Abstract: In one aspect, the teachings herein provide a method and apparatus for identifying the new network affiliation of a churned subscriber that has moved from an old network operator to a new network operator. Knowing the new network affiliation of a former subscriber provides a number of significant advantages to the old network operator. By way of non-limiting example, the old network operator can undertake new or adjusted advertising targeted at retaining remaining subscribers of like demographics. Additionally or alternatively, the old network operator can review pricing and service plans from the new network operator that are comparable to that used by the former subscriber, and make competitive pricing or service adjustments.

Abstract: In general, a system and method for analyzing wireless communication records and for determining optimal wireless communication service plans is disclosed. A transceiver is configured to receive billing information associated with a subscriber of a telecommunications service under a current rate plan. A storage unit stores the billing information. A processor processes the subscriber related billing information to produce organized data having a predefined format. The processor then analyzes the processed data in relation to a plurality of rate plans of a plurality of telecommunications service providers, and determines at least one proposed rate plan that would save the subscriber telecommunication costs relative to the current rate plan. A report of at least one proposed rate plan is then produced and provided to the subscriber, which enables selection of a best telecommunication service provider.

Abstract: A terminal device includes a service type distinguishing module and a traffic measuring module. The service type distinguishing module is adapted to distinguish types of services accessed by the terminal device; the traffic measuring module is adapted to measure the traffic of each service type according to the service types distinguished by the service type distinguishing module. The present disclosure also discloses a system and method for measuring traffic based on user services. With the technical scheme of the disclosure, traffic of different service types can be measured respectively on a terminal device, so that the charging system is able to apply different charging policies to different service types.

Abstract: The invention of present provides for a real-time authentication and billing gateway for WLAN traffic. Notably, the improved method for implementing a Wireless Local Area Network (WLAN) gateway system enables telecommunications network operators (and like entities) to rate and bill for services accessed by the wireless user. The logic of the invention supports and furthers the art in regards to advanced real-time rating/billing in addition to providing for a variety of replenishment mechanisms for casual users via pre-paid vouchers and credit cards.

Abstract: The callback system comprises: a transmitting terminal which comprises a storing section configured to store an attribute data which is uniquely determined and given, and a transmission request processing section configured to transmit a callback request including the attribute data for starting a callback communication; a database configured to relate and store a callback transmission source telephone number used in the callback communication for each attribute group prepared by collecting a plurality of the attribute data; a charging target judging section configured to receive the callback request and extract the callback transmission source telephone number which corresponding to the attribute data included in the callback request, as a selection callback transmission source telephone number from the database; and a transmission processing section configured to carry out the callback communication with the transmitting terminal, with the selection callback transmission source telephone number as a transmi

Abstract: Disclosed herein are methods and systems for initiating record-keeping processes for usage of communication services by subscribers. An exemplary method may be implemented in an access network wherein two or more types of subscription plans are available to the subscribers, including an unlimited-use subscription plan.

Abstract: In a network subscriber system, a method of determining how to monitor whether a subscriber's network usage exceeds a quota for the current billing period. The frequency at which the subscriber's usage data is collected and analyzed during the billing period is based upon the probability the subscriber's network usage exceeds the quota at a given point in time during the billing cycle. Usage data is collected more frequently as the probability increases. Usage analysis is performed if the probability exceeds a threshold.

Abstract: A method and apparatus for implementation of split charging in an Internet protocol multimedia subsystem, allowing subsystem users to negotiate at setup and at a modification of a session initiation protocol session which user will be charged for each multimedia component of the subsystem. A method includes transmitting a first message to a user equipment for initiating one of a multimedia call setup and a call modification, the first message including a split charging offer request and a first split charging ratio, and receiving a second message from the user equipment, the second message comprising a second split charging ratio.

Abstract: A method and system for initiating an incident-specific request for assistance from a citizen call station by touching a sequence of positions on a display screen. The citizen call station comprises a display having a touch-responsive mechanism for entering a call sequence of statements including initiating an alert, reporting a concern, and selecting help needed. A transmission mechanism for transmitting the call sequence to a control location is provided. A confirmation of the request, sent from the control location, may be received at the call station. The call station may also deliver information from a central location. The call station may include cameras, various sensors, two-way communications, and may be used to provide information on demand, outside of the normal security concerns.

Abstract: A system, method, and computer program product are provided for managing transaction billing across a plurality of billing sources utilizing an interface. In use, information associated with a transaction is received. Additionally, billing of the transaction is managed utilizing an interface accessible to a plurality of billing sources. Further, a billing response is returned, based on the management of the billing of the transaction.

Abstract: The present invention relates to the field of telecommunications. More particularly, to a method and an apparatus that would allow callers to time-share telephone, tele-communication or communication lines in order to truthfully vary the telephone line from which they are calling parties through a communication, telecommunication or Public Switch Telephone Network (PSTN). The system would allow customers to utilize methods that would manage their calls in ways that would maximize the probability that a called party would answer.

Abstract: Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers.

Abstract: A system and method of mobile communication roaming where a subscriber's home network and a roaming network used by the subscriber do not have a roaming agreement. The roaming network sends a “Send Authentication/Parameters” request to the home network via an intelligent roaming system on or attached to the backbone. The home network sends an authentication response to the “Send Authentication/Parameters” request from the home network to the roaming network via the backbone and intelligent roaming system. The roaming network sends a “Update Location” request from the roaming network to the intelligent roaming system. The visitor locator register (VLR) address in the “Update Location” request is replaced with the VLR address of the intelligent roaming system to create a modified update request. The modified update request is sent from the intelligent roaming system to the home network.

Abstract: A system is provided for handset customer care. The system includes a handset, which includes a processor, a display, a dialer component, and a care component. The dialer component, when executed by the processor, intercepts a connection request associated with an entered number, and determines whether the entered number is associated with a specified service. The care component, when executed by the processor, provides service options to the display in response to a determination that the entered number is associated with the specified service. The care component also receives selection of at least one of the service options, and communicates with a server based on the selection. The handset connects to the entered number in response to a determination that the entered number is not associated with the specified service.

Abstract: A system for handling special number calls placed from a calling instrument using a text messaging format includes: a plurality of message handling units configured in at least one communication network accessible by the calling instrument. At least one selected message handling unit of the plurality of message handling units operates to recognize an extant call placed from the calling instrument using a special number and expressed in the text messaging call format. The plurality of message handling units cooperates to effect querying the calling instrument to ascertain a substantially pinpoint geographic location of the calling instrument substantially contemporaneously with the extant call. The plurality of message handling units cooperates to use the geographic location for routing the extant call to at least one selected special number answering station coupled with the at least one communication network and situated generally proximate with the geographic location.

Abstract: A CPU specifies factors related to the month, the day of the week, and a time period including the current point in time, based on time data obtained by a timer. The CPU also specifies factors that are related to a grid ID and a road category of a given link, based on map display data, link data, and the like stored in an update map information database. The CPU then reads a sample collection number indicating the number of samples of probe information required to generate traffic information for that link and in sequence for other links. When a center traffic information DB contains stored therein, samples of probe information equal to or greater than the sample collection number for a link, the CPU generates the traffic information for that link and stores the generated traffic information as current traffic information.

Abstract: A system and method that overrides the initial destination number of an SMS message based on the destination number in the message itself. The communications device, a serving MSC or STP checks the destination address and overwrites the default SMSC address with a local special number service center address when it detects a special number destination address recognized anywhere in the world (e.g., 9-1-1, 1-1-2, 1-1-0, etc.). The message is then delivered to a local special number service center. The special number service center then delivers the message to an answering point, which then communicates with the caller.

Abstract: A system and method to determine excessive usage across a base station coverage region for the purpose of ensuring fair usage for all wireless data subscribers. During a configurable time window, subscriber usage is monitored. Subscriber usage above a threshold level is deemed excessive and triggers an operator-defined business rule. Based on the business rule, the subscriber's service may be reduced. The system and method adapts to the number of subscribers within the base station coverage region when making an excessive usage determination. This approach enables bursty data protocols to be fully supported, while detecting excessive usage patterns.

Abstract: A system for treating special number calls placed from a calling instrument using a text messaging format; the system including: a plurality of message handling units configured in at least one communication network accessible by the calling instrument. At least one selected message handling unit operates to recognize an extant call placed using a special number from the calling instrument in a first the text messaging format. The message handling units cooperate to effect conveying a response communication to the calling instrument when the extant call is detected. The response communication alerts a user of the calling instrument to a return communication conveyed via a return communication channel supporting at least one locating function. The calling instrument employs the locating function to provide a substantially pinpoint geographic location of the calling instrument to at least one receiving message handling unit via the return communication channel.

Abstract: A system and method automatically routes in-vehicle emergency calls to an automatic crash notification (ACN) call center using information provided by the calling mobile device in the call set up message. An operator at the ACN call center is presented with an identification of a public safety answering point (PSAP) that serves the location of the vehicle. The ACN operator may then conference in the PSAP if needed. The provided information is displayed at both the ACN operator's position and at the PSAP. Alternatively, the call is routed to the PSAP first or to both the PSAP and the ACN call center simultaneously.

Abstract: This is a cell phone system that provides for use of a single phone for both business and personal calls. This system permits the user to extract personal calls from the system, thereby preserving the confidential nature of some of these personal calls without the business having to review them to determine allocation of costs to user and business.

Abstract: A system and method in accordance with exemplary embodiments may include receiving, from a customer, limitation data associated with managing telephone number allocation, determining a limitation threshold based on at least the limitation data, allocating one or more telephone numbers to a customer based on at least the limitation threshold, and providing the one or more telephone numbers to a customer.

Abstract: A system is provided for managing communication network capacity. The system includes a processor, a data store, an analysis component, and a message component. The data store stores information associated with communication metrics for customers. The analysis component, when executed by the processor, determines a mean and a standard deviation for the communication metrics based on the stored information. The analysis component also determines whether the stored information associated with communication metrics for one of the customers is a predefined number of the standard deviation from the mean for more than a predefined number of days. The message component, when executed by the processor, sends a message to the one of the customers in response to a determination that stored information associated with the communication metrics for the one of the customers is the predefined number of the standard deviation from the mean for more than the predefined number of days.

Abstract: A system for facilitating the use of a single telecommunication device by multiple users is disclosed herein. The system includes, but is not limited to, a telecommunication component that is adapted for attachment to a vehicle and that is configured to utilize a telecommunication network that is configured to allot a predetermined amount of usage time units to the telecommunication component. The system also includes an electronic processing device that is associated with the telecommunication component. The electronic processing device is configured to allocate a portion of the usage time units to each user of a plurality of users of the telecommunication component.

Abstract: A method and apparatus for enabling wholesale network service providers to selectively block calls from wholesale customers who are exceeding their traffic projections based on pre-arranged agreements. The present method also enables wholesale network service providers to notify their wholesale customers that the subscribed traffic projections, such as call minute usage, begins to approach their maximum established volume. When the maximum established volume is exceeded by the wholesale customer, the present method provides parameters for adjusting the degree to which calls from the providers will be blocked, either gracefully by blocking calls partially or completely by blocking all incoming calls.

Abstract: Access by a subscriber (12) to a fee-based service is managed so that the subscriber, when qualified, receives the service. If the subscriber is found unqualified, then the subscriber is prompted to enter qualifying information, either in the form of the identity of a purchased product, or a bank credit card number. Once the subscriber is qualified, then the subscriber receives the service in the same manner as if he or she were initially found qualified.