Abstract: A network system performs display control for displaying, on a display device, a monitoring screen using registration information and operational information on an image forming apparatus to be monitored. The display device displays a device list screen indicating a list of a plurality of image forming apparatuses to be monitored, and a failure list which is regularly updated without user operation. If an image forming apparatus is selected based on a user operation via the device list screen and details of the selected image forming apparatus is to be displayed, a detailed screen is displayed using the operational information. If failure information is selected via a user operation from the failure list which is regularly updated, a detailed screen on the failure information of the image forming apparatus in which the failure indicated by the selected failure information has occurred is displayed using the operational information.

Abstract: A RAID storage system is provided with a plurality of disk drive modules in communication with a processor through a RAID controller. Tools and processes are provided for managing failure of individual modules in the RAID, identifying and managing excess spare modules, and migrating modules among array sites to produce uniform or near-uniform array sites.

Abstract: An apparatus, system, and method are disclosed for rapidly grading the operating condition of computer storage. A storage log module 312 logs error information regarding any error in a storage subsystem 302 that occurs during normal operation. A storage test module 314 performs a cursory check 318 of the storage subsystem 302 as requested by a user. A storage diagnostic module 316 grades the storage subsystem 302 on an operating condition scale based at least in part upon the error information logged and upon results of the cursory check 318. In one embodiment, the storage subsystem 302 is graded as pristine if no error has been logged and no error was detected by the cursory check 318, as potentially failing if any error has been logged but no error was detected by the cursory check 318, and as failing if any error was detected by the cursory check 318.

Abstract: An approach for debugging site errors in a multi-tenant database system is disclosed. An example method can include receiving a request from a site administrator to access an enhanced error message and determining if the site administrator is approved for viewing the enhanced error message by evaluating exceptions associated with the enhanced error message, the request, and the site administrator. The example method further includes modifying a detailed error message related to the request for generating the enhanced error message, and providing the enhanced error message to the site administrator based on the approval determination.

Abstract: A user-customizable error forwarding method and system are described for accomplishing user-customizable error forwarding. The method includes providing an error forwarding option on an error message. Upon selection of the error forwarding option by the user, an e-mail is automatically generated with the message portion of the e-mail automatically populated with information relating to the error. The user can then customize the automatically generated e-mail by inputting the address of a recipient to receive the e-mail and/or adding text to the message portion of the e-mail.

Abstract: An information processing apparatus which make it possible to confirm an error recovery event. A device proxy server as an information processing apparatus is connected to a printer and a client PC via a network. The device proxy server receives an event message indicative of an event having occurred in a printer. The received event message is transferred to a client PC. When the event message transferred to the client PC is related to an error event indicative of an error having occurred in the printer, the device proxy server monitors whether or not the error event has been eliminated in the printer. When the error event is eliminated in the printer, the device proxy server sends an error recovery message indicative of elimination of the error event to the client PC.

Abstract: A log event can be received from a log source within an application server environment. The log event can be an error message which is associated with a log level. In one embodiment, the application server environment can be a JAVA 2 ENTERPRISE EDITION runtime environment. The log event can be analyzed to determine the ontology of the log event which can comprise of the log event, the user context, and the relationship of the log event to the user context. The log event can be associated with the user context as determined by the relationship of the log event.

Abstract: A method of debugging a multiple concurrent processes comprising: obtaining, from each process, a plurality of events that have been processed and, if no time information is associated with each event, associating time information therewith; causing a display to display the events such that an event that has occurred in a first portion of the display associated with a first process at a first time is aligned with an event in a second portion of the display associated with a second process that has occurred at a similar time to the first time. To be accompanied, when published, by FIG. 5 of the drawings.

Abstract: A system for handling debug log messages in a computerized device under test that has a filesystem and a communications link. A virtual debug folder provides one or more virtual folders wherein the debug log messages are stored as synthesized filenames. The virtual folders are then viewable via the communications link as if actual folders of the filesystem and the synthesized filenames are viewable via the communications link as if actual filenames of the filesystem.

Abstract: A method to generate and save diagnostic data in the event of an application error, wherein the method supplies a first computing device comprising a microprocessor and a first computer readable medium and an application encoded in said computer readable medium, wherein said application comprises an error handling module. The method further supplies a second computing device comprising a microprocessor and a second computer readable medium and an error data management module encoded in said second computer readable medium, wherein said error data management module comprises a diagnostic data generating module, wherein said first computing device is in communication with said second computing device. The method executes the application, detects by the error handling module an application error, and detects by the error data management module the application error.

Abstract: Machine, method for use and method for making, and corresponding products produced thereby, as well as data structures, computer-readable media tangibly embodying program instructions, manufactures, and necessary intermediates of the foregoing, each pertaining to digital aspects of a computerized aggregation system. The system can include a user computer system interposed between a segment of a network allowing communication between the user computer system and at least one server system, and other segments allowing communication between the user computer system and a plurality of third party server systems. The one server system enables the user computer system to access the plurality of other servers. The access permits forming an aggregation of information obtained from the third party server systems.

Abstract: A communication device includes a receiving unit, a first determining unit, and a sending unit. The receiving unit is configured to receive, from a terminal device, a plurality of input values corresponding to a plurality of setting items. The first determining unit, when the plurality of setting items includes a plurality of related items that are related to each other, is configured to determine whether input values, among the plurality of input values, corresponding to the plurality of related items are compatible. The sending unit is configured to send error data indicating an error screen toward the terminal device when the input values corresponding to the plurality of related items are incompatible, the error screen showing that at least one input value among the plurality of input values has an error.

Abstract: Various embodiments include a software provisioning system and method for a vehicle infotainment computer. Software provisioning of the vehicle infotainment computer may occur during vehicle assembly. A software provisioning request may be received for custom installing software to the vehicle infotainment computer. The custom install may be based on a customization schedule which may include a location identifier (such as uniform resource identifiers or file paths) for locating the software. In response to the request, the software may be located on a provisioning server or a portable memory device based on the customization schedule. The software may be transmitted to memory of the vehicle infotainment computer and custom installed on the vehicle infotainment computer.

Abstract: Thus, methods and apparatus for providing adaptive diagnostics for ATM fault conditions are provided. Such methods and apparatus may include one or more computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for diagnosing an electronic self-service device fault condition. The method may include receiving an input from a self-service device. The input may include information regarding a fault-related event. The method may also include assessing a plurality of system-level ramifications of the fault-related event. In response to the assessing, the method may further include determining continued viability of a plurality of ATM services. The method may also include electronically providing a notification of a list of remaining viable self-service device services.

Abstract: A system, method, and computer program product are provided for sending failure information from a solid state drive (SSD) to a host device. In operation, an error is detected during an operation associated with a Serial ATA (SATA) solid state drive. Additionally, a command is received for failure information from a host device. Further, the failure information is sent from the solid state drive to the host device, the failure information including failure information associated with the solid state drive.

Abstract: A method to minimize performance degradation during communication path failure in a data processing system, comprising a host computer, a storage controller, and a plurality of physical communication paths in communication with the host computer and the storage controller, where the method establishes a threshold communication path error rate, and determines an (i)th actual communication path error rate for an (i)th physical communication path, wherein that (i)th communication path is one of the plurality of physical communication paths. If the (i)th actual communication path error rate is greater than the threshold communication path error rate, the method discontinues use of the (i)th physical communication path.

Abstract: Machine, method for use and method for making, and corresponding products produced thereby, as well as data structures, computer-readable media tangibly embodying program instructions, manufactures, and necessary intermediates of the foregoing, each pertaining to digital aspects of a computerized aggregation system. The system can include a user computer system interposed between a segment of a network allowing communication between the user computer system and at least one server system, and other segments allowing communication between the user computer system and a plurality of third party server systems. The one server system enables the user computer system to access the plurality of other servers. The access permits forming an aggregation of information obtained from the third party server systems.

Abstract: Methods, program products, and systems of maintaining data states upon forced exit are disclosed. In one aspect, an application program executing on the mobile device can maintain a connection to a remote data store and retrieve and cache data from the data store. When the mobile device receives an event that forces the application program to terminate, the mobile device can provide a time window in which the mobile device can perform various state preservation actions. During the time window, the mobile device can store data states, including states of the connection and states of the cached data. When the application program is re-launched, the mobile device can use the stored data states to restore a connection and a displayed view.

Abstract: A storage device stores the types of errors together with the details of processes to be executed by a control device that controls the storage device when an error occurs so as to associate the types of the errors with the details of the processes. The storage device detects an error that occurs therein and determines the type of the detected error. The storage device acquires the details of the stored process associated with the determined type of the error and transmits the acquired details of the process to the control device. More specifically, the storage device is controlled by the control device such that the transmitted details of the process are executed.

Abstract: Presented is a computer system and user interface for seamlessly integrating the creation and submission of persistent queries, and for collecting and presenting the real-time results of those queries, into the context of one's work and directly structured work artifacts. Users are provided a real-time awareness of what is happening to their persistent queries and their results, from within the work context of the artifact and program application used during creation and submission of the queries. Rather than having to visit a separate alerting application, the user is able to manage queries and query results directly from a subject application, such as a problem-solving application.

Abstract: A method and system for recovery of a computing environment includes monitoring during a pre-boot phase and a runtime phase of a computing device for selection of a hot key sequence by a user and performing a recovery action in response to the selection of the hot key sequence by the user. The recovery action may be any one of a number of predetermined and/or selectable actions such as restoring system defaults, migrating memory, displaying a menu of options, setting various software flags, restarting or rebooting the computing device, and/or the like.

Abstract: There is provided a failure analysis function capable of reducing the time required to resolve a failure in a piece of equipment to be monitored. When the failure analysis function senses that the status of a piece of equipment which had been abnormal has returned to normal, it displays, of failure analysis results, one based on an equipment abnormality which has been resolved in a GUI separately from the other analysis results. If a failure analysis result is derived based on a plurality of failure events, the failure analysis function displays the failure analysis result in the GUI separately from the other failure analysis results when all of the failure events are confirmed to be resolved (see FIG. 16).

Abstract: A mechanism is provided for autonomic component service state management for a multiple function component. The mechanism determines whether independent functions within a multiple function service boundary can be serviced. When a single function experiences a failure that requires service, repair, or replacement, the surviving functions notify the service management software of the state of the independent functions. The service management software then determines the state of the overall component and implements the appropriate service method.

Abstract: There is disclosed a test head device for testing the functionality of a large number of RFID chips arranged in smart labels (17) within a smart label production apparatus by means of a data reading and/or data writing process, wherein the smart labels (17), each comprising a first antenna (10a-10e), are placed next to and behind one another on a common continuously moving strip, wherein the test head device comprises a plurality of test systems which function independently of one another, each of said test systems consisting of a write and/or read unit (12a-e), a second antenna (3, 11a-e; 18) connected thereto which is in each case assigned to one of the first antennas (10a-10e) for simultaneously transmitting read and/or write data between the first and second antennas (10a-10e; 3; 11a-e; 18) by means of ultrahigh frequency waves, and a common table unit which can be displaced at least in the height direction, wherein the second antennas (3; 11a-e; 18) are arranged on a common antenna carrier plate (2) orie

Abstract: A management application implemented in a computational device maintains priorities corresponding to a plurality of resources coupled to the computational device. Indications for actions to be performed corresponding to occurrences of events are stored to a calendar, wherein the calendar is configurable by a user. A selected indication for an action to be performed is stored to the calendar. In response to an occurrence of an event associated with a selected resource, a priority of the selected resource is determined. The action is performed, based on at least the determined priority of the selected resource and the selected indication for the action stored in the calendar, wherein different actions are performed in response to occurrences of a selected event at different times.

Abstract: A graphical user interface system for BITS. The system includes a set of input modules, a set of output modules, and notification modules. The set of input modules allow selection of files for transfer to the BITS Server Virtual Directory and activate BITS functions. The BITS functions may include starting file transfer, cancelling file transfer, retrying file transfer, or removing the selected files. The set of output modules show dynamic status and real-time progress of the transfer automatically upon activation of the transfer of the selected files. The set of output modules also display an error message upon detecting an error in the transfer. Further, the notification modules provide a real-time notification on completion of the transfer.

Abstract: A data processing system and method of operation has a processor coupled to a cache. Cache control circuitry is coupled to the cache and performs error detection. A user programmable error action control register stores a control value for selecting a type of error action to be taken when a cache error is detected. A first value of the control value permits handling of a cache error that is transparent to the processor, and a second value permits handling of the cache error by taking an exception that is visible to the processor. Various alternate actions to a detected error, including error correction or cache line invalidation, may be taken in response to other values of the control value.

Abstract: The document management system assigns property information of a scanned document when transmitting the scanned document from an MFP to a document management server PC, and stores history information related to the transmission job in a memory. Further, the MFP, on receipt of incorrectness information related to property information from the document management server PC, adds the incorrectness information to the history information. Thereafter, when a user logs into the MFP, the MFP determines whether incorrectness information is included in history information having the same user ID as a user ID of the user, and if incorrectness information is included, displays a modification screen for modifying incorrect property information. Further, once the property information has been modified via the modification screen, the MFP transmits the modified information to the document management server PC, and causes information managed by the document management server PC to be updated.

Abstract: Methods and apparatus for collection, validation, analysis, and automated error correction of data regarding user interaction with content. In one embodiment, statistical methods are used to arrive at expected values for the collected data. The data is compared to the expected value and must meet one or more acceptance criteria (e.g., be within a prescribed range) to be considered valid. The prescribed range is determined by the network operator, or a computer program adapted to generate this value. The invention enables a network operator to assess a large volume of data without requiring significant amounts of manual monitoring and/or error correction. The ability to collect, validate and analyze data across multiple platforms is also provided. Still further, an automated system capable of learning evaluation and error correction patterns is disclosed.

Abstract: According to one embodiment, a method for handling errors includes detecting that an error has occurred in a machine in a system, determining an error ID associated with the error, determining that the error should be reported to a host system for further analysis based on the error ID, determining that one or more actions should be taken by the system based on the error ID, and sending information corresponding to the error to the host system after it is determined that the error should be reported to the host system. In another embodiment, a system includes a processor and logic for performing the method. According to another embodiment, a computer program product includes a computer readable storage medium having computer readable code embodied therewith for performing the method. Other methods, systems, and computer program products are also described according to more embodiments.

Abstract: As a result of detecting an error, command routing logic for device driver logic is reconfigured so that command processing logic of the device driver is not invoked and to return from commands in a manner indicative of successful completion of command processing.

Abstract: Systems and methods for intelligent and flexible management and monitoring of computer systems are provided using platform management controllers (PMCs) located on circuit boards of a computer system. The PMCs provide for enhanced circuit board certification and security, enhanced systems monitoring and reporting, and enhanced systems control. The PMCs also allow for emulation of processor-based devices and are low-power, low-cost and very fast when compared to the devices replaced and functionality provided. A power supply tracking apparatus helps to ensure that a first power input to an operational circuit maintains a predefined relationship to a second power input to the operational circuit. Systems and methods for receiving computer systems diagnostics information and for customizably displaying such information from a diagnostics monitoring device are incorporated into a computer system.

Abstract: The present disclosure involves systems, software, and computer implemented methods for internal server error analysis. One process includes operations for identifying an internal server error associated with a particular type of error and returned by a web container. A counter of the number of internal server errors returned by the web container is incremented. The internal server error is also associated with an internal categorization of the particular type of internal server error, and the occurrence of the internal server error is added to a categorization entry generated based on the internal categorization of the error.

Abstract: A computer implemented method, system and/or computer program product handle problems caused by a modification to an information technology (IT) system. Problem-data, describing a known problem to a first IT system that occurred during a modification to the first IT system; severity-data, describing a severity of the known problem; and solution-data, describing a solution of steps to be taken to correct the known problem, are received and stored. A modification alert indicates that the modification will be applied to a second IT system that is different from the first IT system. If the first IT system and the second IT system share a pre-determined amount of common features, then a severity map, which describes the known problem, the severity of the known problem, and the solution to the known problem as applied to the second IT system, is displayed to a user of the second IT system.

Abstract: A system and method of servicing a group of similar types of equipment that maybe installed at geographically separated locations is described. The method makes use of error messages produced by the equipment and service requests received by a servicing center. Data mining techniques are used to establish error patterns associated with specific failure modes so that future error messages may be processed to determine if an identified failure mode has occurred. This will enable the efficient dispatch of spare parts and service personnel to the location where the failure has occurred.

Abstract: A process capable of tracking bugs across multiple product releases using multiple scopes is disclosed. Upon receipt of a bug report, a process creates a defect record in a storage memory wherein the record describes the bug in accordance with the bug report. After allocating a first scope associated with a first product release and a second scope associated with a second product release, the process displays the defect record together with the first scope and the second scope on a screen. The first scope allocates a portion of the storage space to track a bug status associated with the first product release and the second scope allocates another portion of the storage space to track the bug status associated with the second product release.

Abstract: A motherboard error detection system includes a pluggable error detection board and a motherboard having a boot management chip. When the motherboard enters a device-driven status from a standby status, the boot management chip is used to manage power-on timings of different voltage sources; to collect a plurality of sets of status information; and to check whether the sets of status information and the power-on timings have errors. The pluggable error detection board includes an interpreting unit, a message-reading interface and a connector which is pluggably disposed on the motherboard. When the boot management chip notifies the pluggable error detection board to read an error message, the interpreting unit converts the error message to human-readable information, and the human-readable information is outputted through the message-reading interface.

Abstract: As set forth herein, a system identifies soft failures of devices. An interface captures transactional data between one or more users and one or more devices within the system. A data log receives the transactional data from the interface and stores the data as historical data for subsequent retrieval. A warning system evaluates the historical data in the data log to identify one or more devices that have a soft failure condition, wherein an alarm is output for each soft failure identified. A display module combines the historical data from the data log and one or more alarms from the warning system into a single display for review.

Abstract: A POST card includes a PCI connector, an LPC connector, a controller, and an indicating module. The controller includes a PCI decoder, an LPC decoder, a multiplexer, and a driver. The POST card connects to and reads error codes from a computer motherboard by the PCI connector or the LPC connector depending on which type of interface the computer motherboard has. The PCI decoder is activated and decodes the error codes read through the PCI connector. The LPC decoder is activated and decodes the error codes read through the LPC connector. The multiplexer connects the driver to the PCI decoder or the LPC decoder to transmit the error code to the driver depending on which one of the PCI connector and the LPC connector is connected to the computer motherboard. The driver drives the indicating module to display the error codes.

Abstract: A method for generating compressed correlation key values for use in correlating alarms generated by network elements in a telecommunications network is disclosed. An alarm message generated by a network element is received. A context value in the alarm message is identified. A table that associates context values to correlation key value formulas is maintained. A formula specifying how to generate the correlation key value is retrieved from the table. Each formula may specify, for an associated context value, one or more ordinal positions of fields in the alarm message, a concatenation of which yields the correlation key value. The correlation key value is created based on the formula. A unique ordinal number is generated to represent the correlation key value, which acts as a context key. The alarm message and correlation key value are sent to an external system for use in correlating alarms.

Abstract: A control device managing a plurality of nodes transmitting and receiving data containing an error correcting code, comprises means accepting, when any one of the nodes detects an uncorrectable error from the data containing the error correcting code, a signal transmitted by the node detecting the error, means judging from a record of the detection of a first node, when accepting the signal from a second node receiving data transmitted by the first node, whether or not the first node has detected the uncorrectable error from the data transmitted to the second node, and means stopping, when the first node has detected the uncorrectable error from the data transmitted to the second node, a process attributed to the acceptance of the signal from the second node.

Abstract: Systems, methods and articles of manufacture are disclosed for extracting portions of an abstract database for problem determination. An error may be detected when an application executes an abstract query against the abstract database. A portion of the abstract database may be extracted for problem determination. A defect entry may be created in a defect tracking tool, to store the extracted portion. One or more administrative users may be notified of the defect entry.

Abstract: An apparatus for displaying a basic input output system (BIOS) power-on self-test (POST) code and a method thereof are provided. The apparatus includes a BIOS, a conversion module, and an output module. The BIOS is used for generating a POST code. The POST code is transmitted via a low pin count (LPC) interface. The conversion module receives the POST code and converts the POST code into a system management bus (SMBus) format. The output module is used for receiving and outputting the POST code transmitted by the conversion module. The output module is an SMBus interface.

Abstract: The present invention can include an automated solution for incorporating diagnostic data within an image of a screen capture image. When a screen capture event is detected, a screen capture image can be generated. The software applications contained within the screen capture image can be identified. Diagnostic data pertaining to the identified software applications can be automatically collected and incorporated into the screen capture image file.

Abstract: A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data comprising at least a representation of the error and at least a representation of some of the information output to the user. Additional systems, methods, and computer program products are also presented.

Abstract: Machine, method for use and method for making, and corresponding products produced thereby, as well as data structures, computer-readable media tangibly embodying program instructions, manufactures, and necessary intermediates of the foregoing, each pertaining to digital aspects of a computerized aggregation system. The system can include a user computer system interposed between a segment of a network allowing communication between the user computer system and at least one server system, and other segments allowing communication between the user computer system and a plurality of third party server systems. The one server system enables the user computer system to access the plurality of other servers. The access permits forming an aggregation of information obtained from the third party server systems.

Abstract: System and method for error handling in a graphical program. An error handling structure is displayed in a graphical program. The error handling structure includes a first frame configured to contain graphical program code for which error handling is to be provided. At least a portion of the graphical program is included in the first frame in response to user input specifying the at least a portion of the graphical program. During execution of the graphical program, the error handling structure aborts execution of the at least a portion of the graphical program in the first frame in response to detection of an unhandled error in the at least a portion of the graphical program in the first frame and continues execution of the graphical program.

Abstract: A system and method for managing server performance degradation in a virtual universe environment having avatars has a server load detection unit for detecting server load and a failure notification unit for notifying the avatars of imminent server failure. The server load detection unit measures the wall time of the server for determining performance. A memory stores acceptable performance parameters so that if the server is performing unacceptably, the failure notification unit may notify the avatars.

Abstract: The present invention generally relates to log message processing such that events can be detected and alarms can be generated. For example, log messages are generated by a variety of network platforms (e.g., Windows servers, Linux servers, UNIX servers, databases, workstations, etc.). Often, relatively large numbers of logs are generated from these platforms in different formats. A log manager described herein collects such log data using various protocols (e.g., Syslog, SNMP, SMTP, etc.) to determine events. That is, the log manager may communicate with the network platforms using appropriate protocols to collect log messages therefrom. The log manager may then determine events (e.g., unauthorized access, logins, etc.) from the log data and transfer the events to an event manager. The event manager may analyze the events and determine whether alarms should be generated therefrom.

Abstract: According to one example of the present invention, there is provided an electronic device comprising one or more configurable features. The device comprises an interface for receiving configuration data for configuring a feature of the electronic device and a data store or memory for storing feature configuration data associated with a configurable feature. The device further comprises logic for determining whether the received configuration data is compatible with configuration data stored in the data store. If the logic determines that the received configuration data is compatible the device is configured in accordance with the received configuration data.